Name: Optima Tax Relief
Rating: 3.8

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Verified Customer

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Delbert Hunt Campbellsville, KY

Professional, informative, friendly, ease of contact

5 years ago

Reply from Optima Tax Relief

Great to hear! We'll pass on the kind words and we look forward to continuing our working relationship!

Feb. 26th, 2020

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Verified Customer

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Annmarie Deerfield Beach, FL

Very satisfied with their service and attention to detail

5 years ago

Reply from Optima Tax Relief

Happy to hear it, and we appreciate you writing in!

Feb. 26th, 2020

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Verified Customer

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Mike Christopher Key Largo, FL

They stay on the ball they keep you very well informedrmed

5 years ago

Reply from Optima Tax Relief

That's what we do Mr. Christopher! We're proud to have serviced millions of clients, and we're proud to have helped you reach the tax resolution you deserve. Congrats!

Feb. 26th, 2020

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Verified Customer

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David Macchi Savannah, GA

I thought that the service was prompt and professional.

5 years ago

Reply from Optima Tax Relief

Thank you for your feedback, Mr. Macchi! We're glad to have served you with complete professionalism. Congrats on your tax resolution.

Feb. 26th, 2020

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Verified Customer

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David Tubiolo Rochester, NY

Excellent customer service and flexible communication

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Tubiolo! It's been great to work with you - glad you appreciate our company's process!

Feb. 26th, 2020

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Verified Customer

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jim frank Hamersville, OH

very helpful explained everything as they did it

5 years ago

Reply from Optima Tax Relief

Fantastic to hear, thanks Mr. Frank!

Feb. 14th, 2020

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Verified Customer

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Patti Redel

Professional, easy to contact, have answers, updates

5 years ago

Reply from Optima Tax Relief

Excellent. We pride ourselves on having consistent transparency and help for our clients.

Feb. 11th, 2020

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Verified Customer

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Cartina Fleming (PROUDLY)

Optima tax truly takes care of you and very informative!!!

5 years ago

Reply from Optima Tax Relief

Happy to, Ms. Fleming! Enjoy your resolution!

Feb. 11th, 2020

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Verified Customer

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Juston Smith Sweeny, TX

Very helpful with getting out of tax delinquency

5 years ago

Reply from Optima Tax Relief

Hi Mr. Smith! Thanks for adding that!

Feb. 4th, 2020

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Verified Customer

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Ambrosio Lugo Luling, TX

Very helpful and their number 1 concerns is the customer.

5 years ago

Reply from Optima Tax Relief

Great, thank you! Our clients do come first!

Feb. 4th, 2020

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Verified Customer

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Dale Wells Arlington, TN

Complete responsive and courteous customer service.

5 years ago

Reply from Optima Tax Relief

We appreciate it, happy to help Mr. Wells!

Feb. 4th, 2020

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Verified Customer

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Tedro English

Because didn't help reduce none, will not return email or phone calls. Asking for paper work on how they come up with the results p

5 years ago

Reply from Optima Tax Relief

Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Jan. 28th, 2020

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Verified Customer

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Joseph Bessone

Thier professionalizm and comunication skills

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Bessone, we've enjoyed working with you and communication and transparency are some of the pillars of our business. We appreciate the positive feedback.

Jan. 17th, 2020

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Verified Customer

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Archibald Lema

They gave my concern a priority and show that they care

5 years ago

Reply from Optima Tax Relief

Our clients are always a priority to us. Thank you Mr. Lema!

Jan. 17th, 2020

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Verified Customer

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Danny T. Williams

They follow up. They are fast and efficient

5 years ago

Reply from Optima Tax Relief

Great to hear! We aim for a great client experience, every time!

Jan. 17th, 2020

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Verified Customer

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RC

I owed a lot of money and their reducing that

5 years ago

Reply from Optima Tax Relief

We're proud to be able to assist you and our other clients in need of tax relief. Thank you!

Jan. 17th, 2020

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Verified Customer

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Brady Glover

Very helpful and got my tax issues resolved

5 years ago

Reply from Optima Tax Relief

Hi Mr. Glover! Thank you for reaching out. We're happy to take care of you.

Jan. 14th, 2020

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Verified Customer

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Doyle

Good communication. Still working on my tax issues.

5 years ago

Reply from Optima Tax Relief

We'll be in communication with you throughout the process. Thank you for sharing, Doyle!

Jan. 9th, 2020

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Verified Customer

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Timothy Williams

when u send them your money u get results

5 years ago

Reply from Optima Tax Relief

Thank you for your feedback!

Jan. 9th, 2020

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Verified Customer

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Joseph

Staff have always been courteous, professional and helpful.

5 years ago

Reply from Optima Tax Relief

Happy to hear it Joseph - we are very proud of our inclusive staff.

Dec. 10th, 2019

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Verified Customer

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Barbara

They was ready to help and easy to work with

5 years ago

Reply from Optima Tax Relief

Thank you Barbara, we're so happy to hear that!

Dec. 10th, 2019

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Verified Customer

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Moises Gonzalez

They are extremely knowledgeable with tax laws.

5 years ago

Reply from Optima Tax Relief

Our tax associates have years of experience on them! Thanks for sharing.

Dec. 10th, 2019

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Verified Customer

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MAURICE howie

Pretty much upfront with you and your tax resolution

6 years ago

Reply from Optima Tax Relief

We aim to be as transparent as possible for our clients! Thank you Mr. Howie.

Nov. 19th, 2019

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Verified Customer

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John M. Kitele

They evaluate your tax issue and resolve it very quickly.

6 years ago

Reply from Optima Tax Relief

We aim to take care of all of our clients issues asap! We're excited your resolution is at a close.

Nov. 19th, 2019

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Verified Customer

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Wilberto

They get working on your case pretty fast.

6 years ago

Reply from Optima Tax Relief

Happy to hear that - thank you for the kudos! We'll pass on the kind words to our team.

Nov. 19th, 2019

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Verified Customer

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B

Quick response and thorough knowledge of tax law.

6 years ago

Reply from Optima Tax Relief

Absolutely! Our tax professionals have years of experience, and are the best in the biz! Thank you for writing in.

Nov. 19th, 2019

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Verified Customer

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Aleathea Ann Reed

They are always on top of what is going on with your case

6 years ago

Reply from Optima Tax Relief

Of course! It's important to us that we update our clients as much as possible on the status of their case. Thank you for sharing your feedback!

Nov. 19th, 2019

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Verified Customer

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Analine Palma Anaheim, CA

They respond right away & answered my questions

6 years ago

Reply from Optima Tax Relief

Thank you Ms. Palma! We're so happy to hear that. We aim to be as attentive as possible to our fantastic clients.

Nov. 19th, 2019

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Verified Customer

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Steven Kai Kalāheo, HI

Very responsive and great at following up

6 years ago

Reply from Optima Tax Relief

Fantastic, we are so happy to have helped, Mr. Kai.

Nov. 19th, 2019

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Verified Customer

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Carlos Rosario

Very understanding willing to work with client

6 years ago

Reply from Optima Tax Relief

Our clients are number one! We empathize with their situation and work incredibly hard to get them the resolution they deserve.

Nov. 15th, 2019

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Verified Customer

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Darrell brown

They are great and very nice and make sure you understand

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Brown - we appreciate your feedback and have enjoyed working with you!

Nov. 15th, 2019

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Verified Customer

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Earl Wilson

Optima is very good and provide timely results

6 years ago

Reply from Optima Tax Relief

That's fantastic, Mr. Wilson. We're proud to have helped you.

Nov. 15th, 2019

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Verified Customer

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Shirley murphy

Let u know in every phase what they doing

6 years ago

Reply from Optima Tax Relief

Yes we do, Ms. Murphy!!

Nov. 15th, 2019

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Verified Customer

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Ricky Rayford

Very professional and knowledgeable about their job.

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Rayford!!

Nov. 15th, 2019

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Verified Customer

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Art

Very attentive to my needs. Always call back right away!

6 years ago

Reply from Optima Tax Relief

Thank you for your happy feedback, Art! It's so important to us to get back to our clients right away!

Nov. 15th, 2019

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Verified Customer

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maria

Price rate was a little high for me but i guess you get what you pay for

6 years ago

Reply from Optima Tax Relief

Thanks for reaching out, Maria, and we appreciate the feedback. We are glad you appreciate our service.

Nov. 5th, 2019

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Verified Customer

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Chris Lenoir

They are very thorough courteous and prompt

6 years ago

Reply from Optima Tax Relief

We appreciate it, Mr. Lenoir!

Nov. 5th, 2019

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Verified Customer

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Steven S.

Excellent! Great follow up and great people to work with!!

6 years ago

Reply from Optima Tax Relief

Thank you Mr. S! One of our core values is to "inspire a positive team," and it looks like we've done just that with you! We appreciate your follow up as well.

Oct. 22nd, 2019

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Verified Customer

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Wayne E. Chaney

Working very hard to clear up my tax problem.

6 years ago

Reply from Optima Tax Relief

Thanks for entrusting a very personal, difficult matter in our hands, Mr. Chaney. We are proud to help reduce your tax debt.

Oct. 22nd, 2019

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Verified Customer

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Jonathon Kellers Spokane, WA

Smart and effective they did a great job!

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Kellers! We're glad you met your "goals," - what is also a core value for us! We are proud to "set, strive, meet, and exceed!"

Oct. 22nd, 2019

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Verified Customer

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Alton Darden

They were great to work with and so understanding

6 years ago

Reply from Optima Tax Relief

Mr. Darden, thank you for taking the time to write in! We know you're busy. We maintain empathy for our clients throughout the process, as we know that tax debt can be a very frustrating and inconvenient situation. We're happy to help.

Oct. 22nd, 2019

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Verified Customer

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Benjamin Mann Redlands, CA

Very good communication, through, timely

6 years ago

Reply from Optima Tax Relief

Thanks Mr. Mann! Personally, we prioritize communication here at Optima, so we certainly appreciate that.

Oct. 11th, 2019

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Verified Customer

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Galligan David Benicia, CA

Good communication and no sweat attitude

6 years ago

Reply from Optima Tax Relief

We're happy to hear that Mr. David! We are happy to take care of everything along the way!

Oct. 8th, 2019

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Verified Customer

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Sherri Sanchez Baytown, TX

They helped me during a time I was unable to help myself.

6 years ago

Reply from Optima Tax Relief

We're happy to hear you're in a much better place now, Ms. Sanchez!

Oct. 8th, 2019

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Verified Customer

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Darryl Kansas City, MO

They do a great job. And seem to care about their clents.

6 years ago

Reply from Optima Tax Relief

Thank you Darryl. We appreciate the time you took to give us feedback today, and we have enjoyed working with you!

Oct. 8th, 2019

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Verified Customer

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Scott Oshkosh, WI

They helped us mightily! They saved us over 70%!

6 years ago

Reply from Optima Tax Relief

Fantastic to hear!! That's what we aim to do for all of our clients. Enjoy that incredible resolution!

Oct. 8th, 2019

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Verified Customer

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Dan M Flushing, MI

Very professional, thorough and results oriented

6 years ago

Reply from Optima Tax Relief

Great to hear! Our team has enjoyed working with you!

Oct. 8th, 2019

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Verified Customer

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Barbara Williams Beachwood, OH

my case isn't fully resolved yet but I'm sure their doing the best possible

6 years ago

Reply from Optima Tax Relief

Thank you Ms. Williams, we're working hard on your case!

Oct. 8th, 2019

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Verified Customer

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Stephen Berrey California, MD

Very professional; total commitment to help

6 years ago

Reply from Optima Tax Relief

Our tax professionals thoroughly enjoy working with our clients!

Oct. 8th, 2019

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Verified Customer

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jerry saracino Columbus, NJ

customer service and response for problems

6 years ago

Reply from Optima Tax Relief

We appreciate you writing in to share your thoughts, Mr. Saracino, thank you!

Oct. 8th, 2019