Name: Optima Tax Relief
Rating: 3.6

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Verified Customer

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Richard W Roberts Louisville, KY

Their complete and understanding support

5 years ago

Reply from Optima Tax Relief

Happy to hear it, Mr. Roberts!

May. 18th, 2021

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Verified Customer

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Neal Lexington, NC

Great, fast and very knowledgeable. Awesome response time

5 years ago

Reply from Optima Tax Relief

So glad to hear it, Neal.

May. 18th, 2021

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Verified Customer

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Gregg Scharf La Crosse, WI

My experience was very poor and I was mostly ignored and treated like a bother. I still don't even know if my account has been settled with the IRS.

5 years ago

Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention.

Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

May. 18th, 2021

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Verified Customer

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Vidal Valadez Harlingen, TX

The results that was given.Very satisfied

5 years ago

Reply from Optima Tax Relief

Thank you for the feedback. We're proud to have brought you to a great resolution.

May. 17th, 2021

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Verified Customer

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Shoshana Compton, CA

They are helping me with my tax issue and its a big case.

5 years ago

Reply from Optima Tax Relief

Thank you for the great feedback!

May. 17th, 2021

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Verified Customer

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B Petersburg, VA

When I have a question, I know help is thete

5 years ago

Reply from Optima Tax Relief

Always! We are ready to assist.

May. 17th, 2021

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Verified Customer

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Freddie Brown Tulsa, OK

Because they did a great job on my taxes.

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Brown, we are proud to have brought you a phenomenal resolution.

May. 17th, 2021

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Verified Customer

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Dementrus Daniel San Leandro, CA

They Answered all my questions gave me relieff

5 years ago

Reply from Optima Tax Relief

Thank you for sharing! We appreciate it!

May. 18th, 2021

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Dewayne Buskey Atlanta, GA

They helped reduce my tax burden reasonably fast. Thank you

5 years ago

Reply from Optima Tax Relief

Thank you for your excellent feedback!

Mar. 19th, 2021

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Recardo Stinnette Windsor Mill, MD

Because they’re always there and on time regardless

5 years ago

Reply from Optima Tax Relief

Thank you so much!

Mar. 19th, 2021

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Anonymous

They took too long to work on things. By the time they filed, new, updated documents needed to be sent. This went on for years.

5 years ago

Reply from Optima Tax Relief

Please share your information so we can best address your concerns. Thank you!

Mar. 5th, 2021

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Verified Customer

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Lawrence Kennesaw, GA

Service was quick. I knew within a matter of weeks what I was looking at.

5 years ago

Reply from Optima Tax Relief

That's what we model for all of our clients - thank you for sharing your super efficient experience with us!

Mar. 1st, 2021

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Verified Customer

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Pamela Jackson Marietta, GA

The professionalism and hard working representatives

5 years ago

Reply from Optima Tax Relief

Thank you, Ms. Jackson. Professionalism is what our team brings forward in every client interaction, so we certainly appreciate you sharing your experience!

Mar. 1st, 2021

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Stephen B wells South Point, OH

They work hard and keep in touch with you

5 years ago

Reply from Optima Tax Relief

We appreciate that Mr. Stephen, we do pride ourselves on focusing on our client!

Feb. 24th, 2021

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Verified Customer

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Stephanie T. Pontiac, MI

Its been almost a year and no resolution. But great customer service.

5 years ago

Reply from Optima Tax Relief

Please call us so we can look into your case a little further. Each case is different and can sometimes take some time. We'll figure this out so we can address all of your concerns asap.

Feb. 10th, 2021

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Verified Customer

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Gerome Madison, AL

5 service and they got right to work on my issues.

5 years ago

Reply from Optima Tax Relief

Thank you Gerome, we are proud to hear it! We'll pass on the great feedback to the team.

Feb. 10th, 2021

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Verified Customer

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Darren McDaniel Salt Lake City, UT

Informative, answered questions when asked

5 years ago Edited January 10, 2024

Reply from Optima Tax Relief

Thank you Mr. McDaniel. That's our goal, we're going to get you a great resolution!

Feb. 10th, 2021

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Verified Customer

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Lynn Morris Plains, NJ

Although we've not completed the process they have been very easy to work with.

5 years ago

Reply from Optima Tax Relief

Please keep us posted Lynn, we want to ensure we're doing an excellent job for you!

Feb. 10th, 2021

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Kenneth Payne Elyria, OH

They've been very informative and always responds in a timely manner.

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Payne, we certainly appreciate that.

Feb. 3rd, 2021

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Verified Customer

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Abid Bershed Streamwood, IL

Answer all your questions in a timely manner

5 years ago

Reply from Optima Tax Relief

Thank you for the kind feedback. We're proud to offer a great service to clients like yourself.

Feb. 3rd, 2021

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Verified Customer

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Teri Lutz, FL

Professionalism supportive each time I called

5 years ago

Reply from Optima Tax Relief

Good to hear that Teri, we pride ourselves on complete professionalism every time.

Feb. 3rd, 2021

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Verified Customer

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John gonzalez Garland, TX

There always ready to answer all your questions.

5 years ago

Reply from Optima Tax Relief

Please let us know that we can help, Mr. Gonzalez. Please don't hesitate to ask us any further questions.

Feb. 3rd, 2021

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Verified Customer

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Frederick Clemons Huntsville, AL

Reviewed and corrected my taxes problem with IRS

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Clemons, we are so glad to have fixed your issues with the IRS. Hope you are feeling stress free!

Feb. 3rd, 2021

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Verified Customer

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Esther Sunday Palmdale, CA

Friendly, helpful, and reliable service.

5 years ago

Reply from Optima Tax Relief

That's what we strive for. Glad you shared that experience Ms. Sunday.

Jan. 22nd, 2021

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Richard Smyrna, TN

Got money back from the IRS rather than owing them money

5 years ago

Reply from Optima Tax Relief

Yes! That's the goal! Congrats on your incredible resolution Richard!

Jan. 22nd, 2021

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Martin Aguayo Victoria, TX

For the most part they answered my questions.timing can improve

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Aguayo, we appreciate the feedback.

Jan. 22nd, 2021

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Rich Garden Orlando, FL

Listens, compassionate, reassuring, patience

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Garden!

Jan. 22nd, 2021

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Verified Customer

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Michael Johnson Mableton, GA

Great communications and excellent customer support

5 years ago

Reply from Optima Tax Relief

Thrilled to hear it, congrats Mr. Johnson!

Jan. 22nd, 2021

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Reuben Cross, SC

Got the job done with no hassle very minimal work done on my half

5 years ago

Reply from Optima Tax Relief

Indeed - we do all the work for you!

Jan. 22nd, 2021

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Rhonda Moore North Little Rock, AR

Excellent work ,Friendly staff,Knowledgeable of my needs

5 years ago

Reply from Optima Tax Relief

Thank you for the kind feedback Ms. Moore! Let us know if you need anything else.

Jan. 22nd, 2021

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Tracey litz Nottingham, MD

They handled everything and made this process easy

5 years ago

Reply from Optima Tax Relief

We're thrilled to hear it Ms. Litz!

Jan. 22nd, 2021

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Verified Customer

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Brian McKenna Griffin, GA

Thoroughness, knowledge and ease of doing business.

5 years ago

Reply from Optima Tax Relief

Thank you Ms. McKenna - we have professionals with over 20+ years experience, so we are definitely the experts!

Jan. 4th, 2021

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Dedra Moss Fort Worth, TX

They worked very hard and save me lots of money

5 years ago

Reply from Optima Tax Relief

That's what we love to do! Thank you Ms. Moss!

Jan. 4th, 2021

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Jason Dedrick

Awesome customer service with great respect for my situation

5 years ago

Reply from Optima Tax Relief

Thanks so much Mr. Dedrick, we're happy to hear it!

Dec. 23rd, 2020

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Verified Customer

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Lisa Horne

Ms C was upbeat, reassuring and knowledgeable

5 years ago

Reply from Optima Tax Relief

We're glad to hear it, we'll let her know!

Dec. 23rd, 2020

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Verified Customer

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Valerie

Very professional. Always stayed in contact

5 years ago

Reply from Optima Tax Relief

We love to hear it, Valerie! Thank you.

Dec. 23rd, 2020

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jerry fahnestock

because I believed in their professional interest in my personal situation.

5 years ago

Reply from Optima Tax Relief

We do take a personal interest in all of our client's positive outcomes. We will take great care of you! Thank you.

Dec. 23rd, 2020

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Stephen Tucker

Very professional , thorough and helpful

5 years ago

Reply from Optima Tax Relief

We appreciate the feedback Mr. Tucker!

Dec. 23rd, 2020

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Verified Customer

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Joey Richard

My tax needs were facilitated very professionally

5 years ago

Reply from Optima Tax Relief

Excellent to hear!

Dec. 23rd, 2020

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Verified Customer

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Malia Tuiteleleapaga

Very helpful and able to solve my tax issues

5 years ago

Reply from Optima Tax Relief

We're thrilled to have brought you to a phenomenal resolution! Congratulations.

Dec. 23rd, 2020

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Verified Customer

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John Dunn

Very good service friendly people and helpful in every way

5 years ago

Reply from Optima Tax Relief

We appreciate it Mr. Dunn, that's what we're striving for with each of our clients!

Dec. 3rd, 2020

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Verified Customer

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Gina Gray

They are very clear in instructions and expectations

5 years ago

Reply from Optima Tax Relief

Great to hear Ms. Gray, we hope we're as easy to work with as possible!

Dec. 3rd, 2020

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Verified Customer

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Jeff Skillman

Helpfulness and excellent service. Quick response.

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Skillman, thrilled to hear it!

Dec. 3rd, 2020

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Edwin Wright

Trying to get in touch with them or having them keep you updated has been trying.

5 years ago

Reply from Optima Tax Relief

Hi Mr. Wright, we'll be reaching out ASAP to get you the service you need!

Dec. 2nd, 2020

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Verified Customer

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Don Flugrad

Willing to explain all details, and provide good advice.

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Flugrad, happy to hear it.

Dec. 3rd, 2020

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Verified Customer

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Gary

Very professional,trustworthy, dependable

5 years ago

Reply from Optima Tax Relief

We appreciate you Gary, thanks for working with us!

Nov. 25th, 2020

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EstherRoebuck

The way they handled my case how quick it was handled my case.

5 years ago

Reply from Optima Tax Relief

Thank you for writing in!

Nov. 24th, 2020

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Verified Customer

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Larry Bell

They made everything as smooth as possible.

5 years ago

Reply from Optima Tax Relief

Great to hear Mr. Bell!

Nov. 24th, 2020

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James

They were very helpful, supportive and kind.

5 years ago

Reply from Optima Tax Relief

Happy to hear it James!

Nov. 24th, 2020

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Verified Customer

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Ed

Your reps are very informative and professional.

5 years ago

Reply from Optima Tax Relief

Thank you Ed, we appreciate the positive feedback. We're passing it along!

Nov. 24th, 2020