Name: Optima Tax Relief
Rating: 3.8

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Verified Customer

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Harry K Groce Washington, DC

They helped me with my back tax issue and kept me updated.

4 years ago

Reply from Optima Tax Relief

Amazing to hear! Our team makes it their mission to ensure that each of our client's questions and concerns has been addressed.

Sep. 7th, 2021

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Verified Customer

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Karen Ross Gastonia, NC

I don't like dealing with numerous people. Therefore, I have not developed a relationship with anyone at Optima.

4 years ago

Reply from Optima Tax Relief

Your opinion truly matters to us. We'd like to speak with you as soon as possible to make the situation right and better understand your concerns. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Sep. 7th, 2021

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Verified Customer

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Laura Moore Davison, MI

They have all been so nice and very informative

4 years ago

Reply from Optima Tax Relief

We appreciate your positive review! We pride ourselves on providing the best customer service to all our clients.

Sep. 7th, 2021

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Verified Customer

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Lisa Nichols Savannah, TN

Ease of use. The portal makes things extremely easy

4 years ago

Reply from Optima Tax Relief

Thank you for the compliment! We do our best to make our client's experience as easy and seamless as possible.

Sep. 7th, 2021

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Verified Customer

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Lynn Matthews, NC

They don't return calls or emails. The resolution they came up with was no better than what I could have done on my own for free.

4 years ago

Reply from Optima Tax Relief

Your opinion truly matters to us. We'd like to speak with you as soon as possible to make the situation right and better understand your concerns. However, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Sep. 7th, 2021

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Verified Customer

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Stanley and Dana Perkins Sikeston, MO

Friendly, knowledgeable, trustworthy staff

4 years ago

Reply from Optima Tax Relief

Thank you for thinking of our team as "friendly, knowledgeable, and trustworthy." We wish you well!

Sep. 7th, 2021

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Verified Customer

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Thomas Buxton Box, OK

Reducing my taxes as advertised.Great customer service

4 years ago

Reply from Optima Tax Relief

We’re overjoyed to hear that you are not only a satisfied customer but that we were also able to reduce your tax balance with the IRS. Thanks for sharing!

Sep. 7th, 2021

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Verified Customer

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Lazetta Lyons Las Vegas, NV

Everyone has been very knowledgeable made me feel better

4 years ago

Reply from Optima Tax Relief

Thank you for thinking of our team as "knowledgeable." We wish you well!

Aug. 25th, 2021

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Verified Customer

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Gwendolyn Sturdivant Ocala, FL

Staff took the time to explain the process and things I didn’t understand.

4 years ago

Reply from Optima Tax Relief

Fantastic to hear! Thank you for the positive review.

Aug. 25th, 2021

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Verified Customer

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Jeffrey Rhodes Crowley, TX

They have made me feel very comfortable and they're very trustworthy.

4 years ago

Reply from Optima Tax Relief

Thank you for thinking of our team as "Trustworthy." We’re happy to hear that you had such a great experience with us!

Aug. 25th, 2021

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Verified Customer

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Rev Dr Ken ANDERSON Clinton, MS

They get the job done in a timely and professional way

4 years ago

Reply from Optima Tax Relief

Wow, we appreciate your glowing testimony. We have appreciated working with you and value you as a client!

Aug. 25th, 2021

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Verified Customer

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Robert Ilderton Grand Terrace, CA

They did everything for me and thats just what I wanted

4 years ago

Reply from Optima Tax Relief

Glad to hear!

Aug. 25th, 2021

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Verified Customer

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Vicki Worthington Greenville, TX

Very helpful/professional /efficient/knowledgeable

4 years ago

Reply from Optima Tax Relief

We appreciate your kind words! Thank you for taking to write us such a positive review.

Aug. 25th, 2021

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Verified Customer

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Kimberly A Watson Saint Louis, MO

They are very helpful and they are very friendly

4 years ago

Reply from Optima Tax Relief

Thank you Ms. Watson!

Aug. 4th, 2021

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Verified Customer

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Rick Maness Pinson, TN

The people at optima are great. They keep me well informed.

4 years ago

Reply from Optima Tax Relief

Thanks Mr. Maness, happy to hear it!

Aug. 4th, 2021

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Verified Customer

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Dar√≠o Pearland, TX

So far the Optima team has made things easy

4 years ago

Reply from Optima Tax Relief

Glad to hear it!

Aug. 4th, 2021

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Verified Customer

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Felecia A Huguley Columbus, GA

Easy and stress free process, very professional service

4 years ago

Reply from Optima Tax Relief

Excellent, we're proud to have helped you through a difficult process.

Aug. 4th, 2021

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Verified Customer

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Frederick Cadden Titusville, FL

They are a professional and efficient organization.

4 years ago

Reply from Optima Tax Relief

We appreciate that Mr. Cadden! We're proud to help.

Jul. 30th, 2021

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Verified Customer

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Chris Cooley Kansas City, MO

Everything when pretty smooth. I had no problems

4 years ago

Reply from Optima Tax Relief

So glad to hear it, Chris.

Jul. 30th, 2021

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Verified Customer

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Bradford nelson Newport, NC

They keep you informed,they stay on top of issues

4 years ago

Reply from Optima Tax Relief

Thank you Mr. Nelson, glad to hear it!

Jul. 21st, 2021

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Verified Customer

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George San Antonio, TX

Great communication and a step by step process

4 years ago

Reply from Optima Tax Relief

Happy to hear it, George!

Jul. 21st, 2021

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Verified Customer

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Terrance Johnson Columbia, SC

Friendly,Do what they say they are going to do

4 years ago

Reply from Optima Tax Relief

Thank you - that means the world to us.

Jul. 21st, 2021

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Verified Customer

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Alfred (Al) Shave Fort Worth, TX

They were efficient and kept me informed.

4 years ago

Reply from Optima Tax Relief

Happy to hear it, Mr. Shave!

Jun. 22nd, 2021

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Verified Customer

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Calvin Gordon Killeen, TX

They are very "Knowledgeable" as well as "Informative" a

4 years ago

Reply from Optima Tax Relief

Glad to hear it - that's our responsibility to our client.

Jun. 22nd, 2021

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Verified Customer

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ALVENICE JOHNSON Inglewood, CA

They have excellent service.the mo e fast and efficient

4 years ago

Reply from Optima Tax Relief

Thank you so much for the feedback!

Jun. 22nd, 2021

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Verified Customer

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James owens Palatka, FL

They are very helpful and very consistent

4 years ago

Reply from Optima Tax Relief

Great to hear, thank you Mr. Owens.

Jun. 22nd, 2021

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Verified Customer

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Dana Weeks Orlando, FL

Excellent service and very personable! Highly Recommended!

4 years ago

Reply from Optima Tax Relief

Thanks Ms. Weeks, that is very appreciated!

Jun. 10th, 2021

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Verified Customer

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Michael Seda Lake Worth, FL

Great service! They keep you informed every step of the way

4 years ago

Reply from Optima Tax Relief

Thank you Mr. Seda, we appreciate it!

Jun. 2nd, 2021

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Verified Customer

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Travis Washington North Little Rock, AR

Cause they did everything to get me the best resolution

4 years ago

Reply from Optima Tax Relief

We appreciate that Mr. Washington! We're proud to help.

May. 24th, 2021

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Verified Customer

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Richard W Roberts Louisville, KY

Their complete and understanding support

4 years ago

Reply from Optima Tax Relief

Happy to hear it, Mr. Roberts!

May. 18th, 2021

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Verified Customer

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Neal Lexington, NC

Great, fast and very knowledgeable. Awesome response time

4 years ago

Reply from Optima Tax Relief

So glad to hear it, Neal.

May. 18th, 2021

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Verified Customer

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Gregg Scharf La Crosse, WI

My experience was very poor and I was mostly ignored and treated like a bother. I still don't even know if my account has been settled with the IRS.

4 years ago

Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention.

Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

May. 18th, 2021

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Verified Customer

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Vidal Valadez Harlingen, TX

The results that was given.Very satisfied

4 years ago

Reply from Optima Tax Relief

Thank you for the feedback. We're proud to have brought you to a great resolution.

May. 17th, 2021

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Verified Customer

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Shoshana Compton, CA

They are helping me with my tax issue and its a big case.

4 years ago

Reply from Optima Tax Relief

Thank you for the great feedback!

May. 17th, 2021

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Verified Customer

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B Petersburg, VA

When I have a question, I know help is thete

4 years ago

Reply from Optima Tax Relief

Always! We are ready to assist.

May. 17th, 2021

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Verified Customer

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Freddie Brown Tulsa, OK

Because they did a great job on my taxes.

4 years ago

Reply from Optima Tax Relief

Thanks Mr. Brown, we are proud to have brought you a phenomenal resolution.

May. 17th, 2021

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Verified Customer

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Dementrus Daniel San Leandro, CA

They Answered all my questions gave me relieff

4 years ago

Reply from Optima Tax Relief

Thank you for sharing! We appreciate it!

May. 18th, 2021

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Verified Customer

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Dewayne Buskey Atlanta, GA

They helped reduce my tax burden reasonably fast. Thank you

4 years ago

Reply from Optima Tax Relief

Thank you for your excellent feedback!

Mar. 19th, 2021

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Verified Customer

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Recardo Stinnette Windsor Mill, MD

Because they’re always there and on time regardless

4 years ago

Reply from Optima Tax Relief

Thank you so much!

Mar. 19th, 2021

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Verified Customer

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Anonymous

They took too long to work on things. By the time they filed, new, updated documents needed to be sent. This went on for years.

4 years ago

Reply from Optima Tax Relief

Please share your information so we can best address your concerns. Thank you!

Mar. 5th, 2021

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Verified Customer

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Lawrence Kennesaw, GA

Service was quick. I knew within a matter of weeks what I was looking at.

4 years ago

Reply from Optima Tax Relief

That's what we model for all of our clients - thank you for sharing your super efficient experience with us!

Mar. 1st, 2021

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Verified Customer

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Pamela Jackson Marietta, GA

The professionalism and hard working representatives

4 years ago

Reply from Optima Tax Relief

Thank you, Ms. Jackson. Professionalism is what our team brings forward in every client interaction, so we certainly appreciate you sharing your experience!

Mar. 1st, 2021

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Verified Customer

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Stephen B wells South Point, OH

They work hard and keep in touch with you

4 years ago

Reply from Optima Tax Relief

We appreciate that Mr. Stephen, we do pride ourselves on focusing on our client!

Feb. 24th, 2021

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Verified Customer

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Stephanie T. Pontiac, MI

Its been almost a year and no resolution. But great customer service.

4 years ago

Reply from Optima Tax Relief

Please call us so we can look into your case a little further. Each case is different and can sometimes take some time. We'll figure this out so we can address all of your concerns asap.

Feb. 10th, 2021

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Verified Customer

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Gerome Madison, AL

5 service and they got right to work on my issues.

4 years ago

Reply from Optima Tax Relief

Thank you Gerome, we are proud to hear it! We'll pass on the great feedback to the team.

Feb. 10th, 2021

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Verified Customer

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Darren McDaniel Salt Lake City, UT

Informative, answered questions when asked

4 years ago Edited January 10, 2024

Reply from Optima Tax Relief

Thank you Mr. McDaniel. That's our goal, we're going to get you a great resolution!

Feb. 10th, 2021

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Verified Customer

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Lynn Morris Plains, NJ

Although we've not completed the process they have been very easy to work with.

4 years ago

Reply from Optima Tax Relief

Please keep us posted Lynn, we want to ensure we're doing an excellent job for you!

Feb. 10th, 2021

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Kenneth Payne Elyria, OH

They've been very informative and always responds in a timely manner.

4 years ago

Reply from Optima Tax Relief

Thank you Mr. Payne, we certainly appreciate that.

Feb. 3rd, 2021

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Verified Customer

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Abid Bershed Streamwood, IL

Answer all your questions in a timely manner

4 years ago

Reply from Optima Tax Relief

Thank you for the kind feedback. We're proud to offer a great service to clients like yourself.

Feb. 3rd, 2021

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Verified Customer

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Teri Lutz, FL

Professionalism supportive each time I called

4 years ago

Reply from Optima Tax Relief

Good to hear that Teri, we pride ourselves on complete professionalism every time.

Feb. 3rd, 2021