Name: Optima Tax Relief
Rating: 3.8

check_circle

Verified Customer

star star star star star

Randall Freeman

They did everything possible on our behalf

5 years ago

Reply from Optima Tax Relief

Thanks for taking the time to share, Mr. Freeman!

Sep. 25th, 2020

check_circle

Verified Customer

star star star star star

Mick Roberts

Everyone was very courteous and professional

5 years ago

Reply from Optima Tax Relief

Thank you for the kind feedback, Mr. Roberts.

Sep. 23rd, 2020

check_circle

Verified Customer

star star star star star

Luis F Suarez

They know what they're doing and they do it well.

5 years ago

Reply from Optima Tax Relief

Thank you and we enjoyed working with you!

Sep. 23rd, 2020

check_circle

Verified Customer

star star star star star

Lindsey S

They are on top of everything fast and efficient

5 years ago

Reply from Optima Tax Relief

We pride ourselves on our staff's efficiency! Thank you.

Sep. 23rd, 2020

check_circle

Verified Customer

star star star star star

Bonnie

They have been great thus far. They have been through.

5 years ago

Reply from Optima Tax Relief

Part of our job is to uncover every possible outcome for our client. Thank you for appreciating that!

Sep. 23rd, 2020

check_circle

Verified Customer

star star star star star_border

Stafford

They are genuinely concerned about their clients taxed dilemma.

5 years ago

Reply from Optima Tax Relief

We definitely are - thanks for working with us and we're proud of your resolution!

Sep. 23rd, 2020

check_circle

Verified Customer

star star star star star

Felicia Thompson

My taxes were cut way more than I expected.

5 years ago

Reply from Optima Tax Relief

Amazing! We strive to tremendously reduce for our clients!

Sep. 23rd, 2020

check_circle

Verified Customer

star star star star star

Larry Galloway Baton Rouge, LA

Knowledge, information, efficient, contact and updates!

5 years ago

Reply from Optima Tax Relief

Fantastic, that's what we like to hear Mr. Galloway!

Sep. 1st, 2020

check_circle

Verified Customer

star star star star star_border

Maurice Boler Indianapolis, IN

I appreciate the level of followup and flexibility the company has provided me.

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Boler, we appreciate the feedback.

Sep. 1st, 2020

check_circle

Verified Customer

star star star star star

Michael MAXWELL Brooklyn, NY

They helped reduce my debt. Very proffessional

5 years ago

Reply from Optima Tax Relief

Happy to hear it Mr. Maxwell!

Aug. 25th, 2020

check_circle

Verified Customer

star star star star star

P Johnson Chicago, IL

good efficient communication,great out come,problems solved

5 years ago

Reply from Optima Tax Relief

We appreciate the kind feedback!

Aug. 25th, 2020

check_circle

Verified Customer

star star star star star

Michael G Rivera Alhambra, CA

expert service, honesty, and extraordinary service

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Rivera, happy to hear it! We have high expectations for our team so we're glad we've more than met them.

Aug. 25th, 2020

check_circle

Verified Customer

star star star star star

Ronald Plunk San Bernardino, CA

worked out an equitable agreement with the IRS for me

5 years ago

Reply from Optima Tax Relief

Thanks for the feedback, Mr. Plunk.

Aug. 25th, 2020

check_circle

Verified Customer

star star star star star

Emilio Bruna Gainesville, FL

Efficient, polite, professional, effective

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Bruna!

Aug. 18th, 2020

check_circle

Verified Customer

star star star star star

Priscilla Robinson West Bloomfield, MI

Very helpful, knowledgeable and very professional

5 years ago

Reply from Optima Tax Relief

We appreciate it Ms. Robinson!

Aug. 18th, 2020

check_circle

Verified Customer

star star star star star

Henry Williams Houston, TX

Vast knowledge cooperation and very friendly and gracious

5 years ago

Reply from Optima Tax Relief

Happy to hear it Mr. Williams!

Aug. 18th, 2020

check_circle

Verified Customer

star star star star star

Jerome Pressley Reno, NV

efficient quick affordable and on your side

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Pressley, we're so happy to hear that.

Aug. 18th, 2020

check_circle

Verified Customer

star star star star star

Claire Taylor Buena Park, CA

Great people! Work hard to get your issue resloved

5 years ago

Reply from Optima Tax Relief

Happy to hear it Ms. Taylor!

Aug. 18th, 2020

check_circle

Verified Customer

star star star star star

Barbara Monte Beacon, NY

very thorough & keeps me informed every step of the way

5 years ago

Reply from Optima Tax Relief

So happy to hear it Ms. Monte!

Aug. 18th, 2020

check_circle

Verified Customer

star star star star star

Manuel Araujo Harrisburg, PA

Quick response time with any issue or documents requested

5 years ago

Reply from Optima Tax Relief

We aim to have speedy communication with all of our clients!

Aug. 18th, 2020

check_circle

Verified Customer

star star star star_border star_border

Patricia Merritt Baltimore, MD

Please after 91/2 months and $5,000, I thought the issue would have been resolved

5 years ago

Reply from Optima Tax Relief

Thanks for the feedback. We are passing along your case!

Aug. 18th, 2020

check_circle

Verified Customer

star star star star star

John Richard Fyke Macon, GA

They do what they say they're going to do.

5 years ago

Reply from Optima Tax Relief

Yes we do - thank you!

Aug. 18th, 2020

check_circle

Verified Customer

star star star star star

Teresa Sims Savannah, GA

Was able to reduce my taxes tremendously

5 years ago

Reply from Optima Tax Relief

Thanks Ms. Sims! We're proud to have reduced your tax debt!

Aug. 18th, 2020

check_circle

Verified Customer

star star star star star

Lesia Thomasville, GA

They are professional and great customer service

5 years ago

Reply from Optima Tax Relief

Happy to hear it, we pride ourselves on excellent service!

Aug. 18th, 2020

check_circle

Verified Customer

star star star star star

LEE MCCLENDON Franklin, TN

because they are the best they really get the job done

5 years ago

Reply from Optima Tax Relief

We're so happy to hear that, thank you!

Aug. 3rd, 2020

check_circle

Verified Customer

star star star star star

Shawn Hardwick Newark, NJ

Great costumer care . I was very satisfied with the service

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Hardwick!

Aug. 3rd, 2020

check_circle

Verified Customer

star star star star star

Tanya McQuoid-Bothwell

They’ve been very helpful and answered all my questions

5 years ago Edited January 10, 2024

Reply from Optima Tax Relief

Thanks Ms. McQuoid-Bothwell, we're glad to hear it!

Aug. 3rd, 2020

check_circle

Verified Customer

star star star star star

Christine Johnson

Good and trustqorthy. Helping us with issues.

5 years ago

Reply from Optima Tax Relief

Thanks Ms. Johnson! We're so appreciative of the feedback.

Jul. 28th, 2020

check_circle

Verified Customer

star star star star star

Debora Kraushaar

Customer service, helpful info , important explanations

5 years ago

Reply from Optima Tax Relief

Thank you for the helpful feedback, Ms. Kraushaar!

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Lois

They were very patient, kind and knowledge.

5 years ago

Reply from Optima Tax Relief

Thank you for the feedback Ms. Lois!

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star_border

Sonja Graham

Optima did not do my state tax and I needed the federal and state done

5 years ago

Reply from Optima Tax Relief

Thanks for the feedback!

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Vance Holland

They fight for you , they talk to the IRS for you

5 years ago

Reply from Optima Tax Relief

We do, thank you!

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Elena Valenzuela

They been there for me when I needed them the most

5 years ago

Reply from Optima Tax Relief

Thanks Ms. Valenzuela, we appreciate that!

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

John hitch

Very efficient and helpful. Thank you for your help.

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Hitch, that's really kind of you.

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Joseph Jones

There services and ability to make the information clear

5 years ago

Reply from Optima Tax Relief

We appreciate that Mr. Jones, thank you!

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Dale

They did a fantastic job! Very polite and understanding.

5 years ago

Reply from Optima Tax Relief

We appreciate that Dale!

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star_border

Jim Cocuzza

There has been an improvement of customer service call back from my counselor

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Cocuzza! We prioritize communication with our clients, so we are glad you're seeing the benefits of that.

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Susam heierman

Total transparency and honesty. How is that?

5 years ago

Reply from Optima Tax Relief

Thank you Ms. Heierman!

Jul. 22nd, 2020

check_circle

Verified Customer

star star_border star_border star_border star_border

Gary Thomas

They didn't help me at all the arrangements they set for me with the IRS is the same amount the IRS was trying to get me to pay I want my money back

5 years ago

Reply from Optima Tax Relief

We do everything we can to get the best resolution possible for every one of our valued clients, and because you are one of our valued clients we want to assure you that we worked tirelessly with the IRS on your behalf. Whenever we receive feedback from a client, we appreciate it and we are always willing to revisit the case to determine if there's anything additional we can do to help. That is exactly what we will be doing in your specific situation. We would truly appreciate you giving us another opportunity to speak with you again. At your earliest convenience, you are welcome to call us at 1-800-965-3192 and ask to be connected to the Quality Assurance department. We are looking forward to speaking with you.

Jul. 17th, 2020

check_circle

Verified Customer

star star star star star

Keith Latimer Midlothian, TX

Because they were prompt and took good care of my acct.

5 years ago

Reply from Optima Tax Relief

That's great to hear, thanks Mr. Latimer!

Jul. 1st, 2020

check_circle

Verified Customer

star star star star star

Tina Curry-bell Sun City, CA

From the first day, they have been most helpful

5 years ago

Reply from Optima Tax Relief

Great to hear! Enjoy your holiday weekend.

Jul. 1st, 2020

check_circle

Verified Customer

star star star star star

Cyn green Fort Worth, TX

They are awesome. Very professional and very knowledgeable

5 years ago

Reply from Optima Tax Relief

That's great to hear - thank you for commenting on our team's professionalism!

Jul. 1st, 2020

check_circle

Verified Customer

star star_border star_border star_border star_border

Morris Williams Pearl, MS

Because I haven't heard anything from anyone since I paid my last payment, I feel like I paid all that money just to get my taxes filed.

5 years ago

Reply from Optima Tax Relief

We do everything we can to get the best resolution possible for every one of our valued clients, and because you are one of our valued clients we want to assure you that we worked tirelessly with the IRS on your behalf. Whenever we receive feedback from a client, we appreciate it and we are always willing to revisit the case to determine if there's anything additional we can do to help. That is exactly what we will be doing in your specific situation. We would truly appreciate you giving us another opportunity to speak with you again. At your earliest convenience, you are welcome to call us at 1-800-965-3192 and ask to be connected to the Quality Assurance department. We are looking forward to speaking with you.

Jul. 1st, 2020

check_circle

Verified Customer

star star star star star

Patrick Ryan Chagrin Falls, OH

Honest, caring advisors. Resolved my problem completely.

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Ryan! We aim to take great care of all of our clients!

Jul. 1st, 2020

check_circle

Verified Customer

star star star star star

Mike h Irvine, CA

They took the stress out of dealing with IRS.

5 years ago

Reply from Optima Tax Relief

Thanks for letting us know, Mike. We've enjoyed working with you!

Jun. 23rd, 2020

check_circle

Verified Customer

star star star star star

Regina Mullins Gordo, AL

Caring, understanding,informative and trustworthy

5 years ago

Reply from Optima Tax Relief

So glad to hear it Ms. Mullins!! Thank you for the amazing feedback.

Jun. 23rd, 2020

check_circle

Verified Customer

star star star star star

Hutchins Bulls Gap, TN

They are just good with people by explaining things.

5 years ago

Reply from Optima Tax Relief

Thank you! There's no greater compliment. We appreciate the opportunity to help you resolve your taxes.

Jun. 23rd, 2020

check_circle

Verified Customer

star star star star star

Ralph Green Toledo, OH

Professional, courteous and knowledgeable

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Green!

Jun. 23rd, 2020

check_circle

Verified Customer

star star star star star

Jennifer Duluth, GA

Representative always gets back to me when I email.

5 years ago

Reply from Optima Tax Relief

Thank you Jennifer! We've enjoyed working with you tremendously.

Jun. 9th, 2020

check_circle

Verified Customer

star star star star_border star_border

Dewight Matthews Anna, TX

So far so good ,my process hasn't finished ye at least I haven't been informed as such.

5 years ago

Reply from Optima Tax Relief

Thank you for filling us in Mr. Matthews!

Jun. 9th, 2020