Name: Optima Tax Relief
Rating: 3.8

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Verified Customer

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Douglas

Understand the tax laws stay info and contact the customer when needed

5 years ago

Reply from Optima Tax Relief

Thanks Douglas! Our team are experts in tax resolution, with expertise spanning over 20+ years.

Oct. 20th, 2020

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Verified Customer

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Vita

Very helpful and they listen and answer my questions

5 years ago

Reply from Optima Tax Relief

Great to hear, Vita. We're passing on the kudos.

Oct. 20th, 2020

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Verified Customer

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Allan R. Ziemann Jr.

Honest & direct communication in a timely manner !

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Ziemann, we appreciate you working with us.

Oct. 19th, 2020

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Verified Customer

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Brian H

They resolved my tax issue far better than I expected

5 years ago

Reply from Optima Tax Relief

Thank you - we love hearing our client feedback that the experience went better than you had thought it would!

Oct. 6th, 2020

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Verified Customer

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Cathy autry

Very kind and helpful, and very concern about the clients.

5 years ago

Reply from Optima Tax Relief

Our clients' well-being is always our priority. Thank you!

Oct. 6th, 2020

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Verified Customer

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Christian

So far it's been a pleasant and informative process.

5 years ago

Reply from Optima Tax Relief

Thank you! We're happy to hear that you're thrilled with our process.

Oct. 6th, 2020

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Verified Customer

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Christina Harris

Feel like they are doing their best to help me fix my taxes.

5 years ago

Reply from Optima Tax Relief

Thanks for sharing Ms. Harris!

Oct. 6th, 2020

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Verified Customer

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Anita Walker

Because the representative in the beginning was a little aggressive

5 years ago

Reply from Optima Tax Relief

We appreciate your feedback Ms. Walker.

Sep. 25th, 2020

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Verified Customer

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Brunson

Very professional and helpful answer all questions

5 years ago

Reply from Optima Tax Relief

We enjoyed working with you! Thanks for the kind feedback regarding our staff.

Sep. 25th, 2020

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Verified Customer

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Randall Freeman

They did everything possible on our behalf

5 years ago

Reply from Optima Tax Relief

Thanks for taking the time to share, Mr. Freeman!

Sep. 25th, 2020

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Verified Customer

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Mick Roberts

Everyone was very courteous and professional

5 years ago

Reply from Optima Tax Relief

Thank you for the kind feedback, Mr. Roberts.

Sep. 23rd, 2020

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Verified Customer

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Luis F Suarez

They know what they're doing and they do it well.

5 years ago

Reply from Optima Tax Relief

Thank you and we enjoyed working with you!

Sep. 23rd, 2020

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Verified Customer

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Lindsey S

They are on top of everything fast and efficient

5 years ago

Reply from Optima Tax Relief

We pride ourselves on our staff's efficiency! Thank you.

Sep. 23rd, 2020

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Verified Customer

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Bonnie

They have been great thus far. They have been through.

5 years ago

Reply from Optima Tax Relief

Part of our job is to uncover every possible outcome for our client. Thank you for appreciating that!

Sep. 23rd, 2020

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Verified Customer

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Stafford

They are genuinely concerned about their clients taxed dilemma.

5 years ago

Reply from Optima Tax Relief

We definitely are - thanks for working with us and we're proud of your resolution!

Sep. 23rd, 2020

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Verified Customer

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Felicia Thompson

My taxes were cut way more than I expected.

5 years ago

Reply from Optima Tax Relief

Amazing! We strive to tremendously reduce for our clients!

Sep. 23rd, 2020

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Verified Customer

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Larry Galloway Baton Rouge, LA

Knowledge, information, efficient, contact and updates!

5 years ago

Reply from Optima Tax Relief

Fantastic, that's what we like to hear Mr. Galloway!

Sep. 1st, 2020

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Verified Customer

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Maurice Boler Indianapolis, IN

I appreciate the level of followup and flexibility the company has provided me.

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Boler, we appreciate the feedback.

Sep. 1st, 2020

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Verified Customer

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Michael MAXWELL Brooklyn, NY

They helped reduce my debt. Very proffessional

5 years ago

Reply from Optima Tax Relief

Happy to hear it Mr. Maxwell!

Aug. 25th, 2020

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Verified Customer

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P Johnson Chicago, IL

good efficient communication,great out come,problems solved

5 years ago

Reply from Optima Tax Relief

We appreciate the kind feedback!

Aug. 25th, 2020

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Verified Customer

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Michael G Rivera Alhambra, CA

expert service, honesty, and extraordinary service

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Rivera, happy to hear it! We have high expectations for our team so we're glad we've more than met them.

Aug. 25th, 2020

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Verified Customer

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Ronald Plunk San Bernardino, CA

worked out an equitable agreement with the IRS for me

5 years ago

Reply from Optima Tax Relief

Thanks for the feedback, Mr. Plunk.

Aug. 25th, 2020

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Verified Customer

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Emilio Bruna Gainesville, FL

Efficient, polite, professional, effective

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Bruna!

Aug. 18th, 2020

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Verified Customer

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Priscilla Robinson West Bloomfield, MI

Very helpful, knowledgeable and very professional

5 years ago

Reply from Optima Tax Relief

We appreciate it Ms. Robinson!

Aug. 18th, 2020

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Verified Customer

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Henry Williams Houston, TX

Vast knowledge cooperation and very friendly and gracious

5 years ago

Reply from Optima Tax Relief

Happy to hear it Mr. Williams!

Aug. 18th, 2020

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Verified Customer

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Jerome Pressley Reno, NV

efficient quick affordable and on your side

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Pressley, we're so happy to hear that.

Aug. 18th, 2020

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Verified Customer

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Claire Taylor Buena Park, CA

Great people! Work hard to get your issue resloved

5 years ago

Reply from Optima Tax Relief

Happy to hear it Ms. Taylor!

Aug. 18th, 2020

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Verified Customer

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Barbara Monte Beacon, NY

very thorough & keeps me informed every step of the way

5 years ago

Reply from Optima Tax Relief

So happy to hear it Ms. Monte!

Aug. 18th, 2020

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Verified Customer

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Manuel Araujo Harrisburg, PA

Quick response time with any issue or documents requested

5 years ago

Reply from Optima Tax Relief

We aim to have speedy communication with all of our clients!

Aug. 18th, 2020

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Verified Customer

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Patricia Merritt Baltimore, MD

Please after 91/2 months and $5,000, I thought the issue would have been resolved

5 years ago

Reply from Optima Tax Relief

Thanks for the feedback. We are passing along your case!

Aug. 18th, 2020

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Verified Customer

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John Richard Fyke Macon, GA

They do what they say they're going to do.

5 years ago

Reply from Optima Tax Relief

Yes we do - thank you!

Aug. 18th, 2020

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Verified Customer

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Teresa Sims Savannah, GA

Was able to reduce my taxes tremendously

5 years ago

Reply from Optima Tax Relief

Thanks Ms. Sims! We're proud to have reduced your tax debt!

Aug. 18th, 2020

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Verified Customer

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Lesia Thomasville, GA

They are professional and great customer service

5 years ago

Reply from Optima Tax Relief

Happy to hear it, we pride ourselves on excellent service!

Aug. 18th, 2020

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Verified Customer

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LEE MCCLENDON Franklin, TN

because they are the best they really get the job done

5 years ago

Reply from Optima Tax Relief

We're so happy to hear that, thank you!

Aug. 3rd, 2020

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Verified Customer

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Shawn Hardwick Newark, NJ

Great costumer care . I was very satisfied with the service

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Hardwick!

Aug. 3rd, 2020

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Verified Customer

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Tanya McQuoid-Bothwell

They’ve been very helpful and answered all my questions

5 years ago Edited January 10, 2024

Reply from Optima Tax Relief

Thanks Ms. McQuoid-Bothwell, we're glad to hear it!

Aug. 3rd, 2020

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Verified Customer

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Christine Johnson

Good and trustqorthy. Helping us with issues.

5 years ago

Reply from Optima Tax Relief

Thanks Ms. Johnson! We're so appreciative of the feedback.

Jul. 28th, 2020

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Verified Customer

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Debora Kraushaar

Customer service, helpful info , important explanations

5 years ago

Reply from Optima Tax Relief

Thank you for the helpful feedback, Ms. Kraushaar!

Jul. 22nd, 2020

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Verified Customer

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Lois

They were very patient, kind and knowledge.

5 years ago

Reply from Optima Tax Relief

Thank you for the feedback Ms. Lois!

Jul. 22nd, 2020

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Verified Customer

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Sonja Graham

Optima did not do my state tax and I needed the federal and state done

5 years ago

Reply from Optima Tax Relief

Thanks for the feedback!

Jul. 22nd, 2020

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Verified Customer

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Vance Holland

They fight for you , they talk to the IRS for you

5 years ago

Reply from Optima Tax Relief

We do, thank you!

Jul. 22nd, 2020

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Verified Customer

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Elena Valenzuela

They been there for me when I needed them the most

5 years ago

Reply from Optima Tax Relief

Thanks Ms. Valenzuela, we appreciate that!

Jul. 22nd, 2020

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Verified Customer

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John hitch

Very efficient and helpful. Thank you for your help.

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Hitch, that's really kind of you.

Jul. 22nd, 2020

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Verified Customer

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Joseph Jones

There services and ability to make the information clear

5 years ago

Reply from Optima Tax Relief

We appreciate that Mr. Jones, thank you!

Jul. 22nd, 2020

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Verified Customer

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Dale

They did a fantastic job! Very polite and understanding.

5 years ago

Reply from Optima Tax Relief

We appreciate that Dale!

Jul. 22nd, 2020

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Jim Cocuzza

There has been an improvement of customer service call back from my counselor

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Cocuzza! We prioritize communication with our clients, so we are glad you're seeing the benefits of that.

Jul. 22nd, 2020

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Verified Customer

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Susam heierman

Total transparency and honesty. How is that?

5 years ago

Reply from Optima Tax Relief

Thank you Ms. Heierman!

Jul. 22nd, 2020

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Verified Customer

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Gary Thomas

They didn't help me at all the arrangements they set for me with the IRS is the same amount the IRS was trying to get me to pay I want my money back

5 years ago

Reply from Optima Tax Relief

We do everything we can to get the best resolution possible for every one of our valued clients, and because you are one of our valued clients we want to assure you that we worked tirelessly with the IRS on your behalf. Whenever we receive feedback from a client, we appreciate it and we are always willing to revisit the case to determine if there's anything additional we can do to help. That is exactly what we will be doing in your specific situation. We would truly appreciate you giving us another opportunity to speak with you again. At your earliest convenience, you are welcome to call us at 1-800-965-3192 and ask to be connected to the Quality Assurance department. We are looking forward to speaking with you.

Jul. 17th, 2020

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Keith Latimer Midlothian, TX

Because they were prompt and took good care of my acct.

5 years ago

Reply from Optima Tax Relief

That's great to hear, thanks Mr. Latimer!

Jul. 1st, 2020

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Verified Customer

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Tina Curry-bell Sun City, CA

From the first day, they have been most helpful

5 years ago

Reply from Optima Tax Relief

Great to hear! Enjoy your holiday weekend.

Jul. 1st, 2020