Name: Optima Tax Relief
Rating: 4.3

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Verified Customer

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Larry Wingate Augusta, GA

Communication is spot at times when going through the process.

2 years ago

Reply from Optima Tax Relief

Fantastic to hear! We're glad that you had such great communication with our team. Thanks for sharing!

Dec. 7th, 2021

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Verified Customer

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Javany Martinez Murrieta, CA

Great communication. Friendly, supportive.

2 years ago

Reply from Optima Tax Relief

We appreciate the time you took out of your day to leave this fantastic review!

Dec. 7th, 2021

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Verified Customer

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Jeffrey Rice Chicago, IL

Helped calm my nerves in an unpleasant situation

2 years ago

Reply from Optima Tax Relief

Owing a tax burden is tough enough! We’re happy to hear that we were able to assist you.

Dec. 7th, 2021

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Verified Customer

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Kathi Porter Emeryville, CA

They are efficient & knowledgeable and very tech-forward.

2 years ago

Reply from Optima Tax Relief

Thank you for your positive review. Our team of tax professionals is here to assist you and answer any of your tax questions!

Dec. 7th, 2021

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Verified Customer

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Lee Goins Suitland, MD

They are honest and efficient in handling my tax problems

2 years ago

Reply from Optima Tax Relief

Stupendous! We are overjoyed to hear that we were able to get you compliant with the IRS. We wish you well!

Dec. 7th, 2021

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Verified Customer

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Michael Grove Cary, NC

Very professional and extremely helpful.

2 years ago

Reply from Optima Tax Relief

We’re so grateful to have had you as a client! Thank you for your kind words.

Dec. 7th, 2021

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Verified Customer

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Teresa Dexter California, MD

Everyone has been so polite and so helpful

2 years ago

Reply from Optima Tax Relief

Happy to hear our team was able to assist you!

Dec. 7th, 2021

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Verified Customer

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Renea Cronic Bethlehem, GA

Everyone has been very easy to work with

2 years ago

Reply from Optima Tax Relief

Amazing to hear! Our team has a passion for resolving tax debt and we are happy to hear that we were able to help you out.

Dec. 1st, 2021

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Verified Customer

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Angela Young Collins, MS

2018 tax weren't taken care of. I got a letter from irs a week after everything was done.

2 years ago

Reply from Optima Tax Relief

Fantastic to hear! Thank you for the review.

Nov. 16th, 2021

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Verified Customer

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Kathy Paige Concord, NC

The steps they take to help you resolve ur tax problems.

2 years ago

Reply from Optima Tax Relief

Thank you for taking the time to leave us a positive review!

Nov. 16th, 2021

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Verified Customer

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Latham Graham Rialto, CA

Pleasant, professional, concise, and through.

2 years ago

Reply from Optima Tax Relief

Thank you for the compliment! We do our best to make our client's experience as easy and seamless as possible.

Nov. 16th, 2021

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Verified Customer

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Greg Kogut Essex Junction, VT

They have acted promptly and very professionally with me.

2 years ago

Reply from Optima Tax Relief

Thank you for the kind review!

Nov. 8th, 2021

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Verified Customer

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Mark Bauer Mount Vernon, IL

Job well done outstanding work experience

2 years ago

Reply from Optima Tax Relief

Thank you for the compliment! We've enjoyed having you as a client.

Nov. 8th, 2021

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Verified Customer

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Bonnie James Virginia Beach, VA

They help people like me shuttle your tax problems

2 years ago

Reply from Optima Tax Relief

Owing taxes to the IRS is a nightmare! We are happy to hear we were able to help resolve your tax situation.

Nov. 8th, 2021

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Blake Indianapolis, IN

I haven't received final amount but it seems like after paying fees to reduce my taxes. Im I'm a bigger whole of what I owe

2 years ago

Reply from Optima Tax Relief

Your opinion truly matters to us. We'd like to speak with you as soon as possible to make the situation right and better understand your concerns. However, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Nov. 8th, 2021

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Verified Customer

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Melissa Barnes Buffalo, NY

They are very helpful and can answer all my questions

2 years ago

Reply from Optima Tax Relief

Thank you for thinking of our team as "helpful." We make it our mission to get people out of collections and compliant with the IRS!

Nov. 8th, 2021

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Verified Customer

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Jason Beam Ukiah, CA

They are professional and care about their clients.

3 years ago

Reply from Optima Tax Relief

Glad to hear that our team has been able to assist you with all your tax needs!

Nov. 1st, 2021

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Verified Customer

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Kathy L Conner Monee, IL

Excellent up to date info given and clarity of the process

3 years ago

Reply from Optima Tax Relief

Happy to hear that our team of tax professionals was able to assist you!

Nov. 1st, 2021

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Verified Customer

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KEVIN SMITH Gardendale, AL

Very thorough and knowledgeable of what they are doing.

3 years ago

Reply from Optima Tax Relief

Thank you for the positive review! Our servicing team works hard to educate our clients about their tax situation and how to avoid owing the IRS in the future.

Nov. 1st, 2021

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Verified Customer

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Robert Flint, MI

Always professional, kind & knowledgeable

3 years ago

Reply from Optima Tax Relief

Our team of trained tax professionals is here to assist you when it comes to taxes and owing the IRS. Thank you for sharing your positive experience with us!

Nov. 1st, 2021

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Verified Customer

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Roedel Middleton Annapolis, MD

Caring,communicative,knowledgeable,patient,informative etc.

3 years ago

Reply from Optima Tax Relief

Wow, we appreciate your glowing testimony. We have appreciated working with you and value you as a client!

Nov. 1st, 2021

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Solomon Brown Tallahassee, FL

So far so good, it appears that all of my problems are being resolved.

3 years ago

Reply from Optima Tax Relief

Wow! Thank you for your kind words. We understand that owing the IRS can be extremely stressful and it makes us so happy to hear that our team is able to assist you.

Nov. 1st, 2021

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Carolyn Elam

I haven't heard from anyone and I am receiving notices from the IRS

3 years ago Edited January 10, 2024

Reply from Optima Tax Relief

We appreciate the time you took out of your day to leave us a review!

Nov. 1st, 2021

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Verified Customer

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Elouise Baker Cincinnati, OH

They are so helpful, professional and friendly

3 years ago

Reply from Optima Tax Relief

Thank you for the compliment! We've enjoyed having you as a client.

Nov. 1st, 2021

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Verified Customer

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Gloria Blountstown, FL

Every dept was fast in responding with andwers

3 years ago

Reply from Optima Tax Relief

Fantastic to hear! We're glad we were able to assist you with your tax needs.

Nov. 1st, 2021

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Verified Customer

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Hector Ramirez La Puente, CA

The team was on top of items and calls of my tax issue

3 years ago

Reply from Optima Tax Relief

Thank you for the compliment! We've enjoyed having you as a client.

Oct. 6th, 2021

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Verified Customer

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Alicia Sanchez Tampa, FL

Great customer service, trust that I am in good hands.

3 years ago

Reply from Optima Tax Relief

We appreciate the time you took out of your day to leave this fantastic review!

Oct. 6th, 2021

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Verified Customer

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Steven Sanderson Jr Suwanee, GA

They have excellent communication and helpful

3 years ago

Reply from Optima Tax Relief

Glad to hear you’ve had a positive experience with our team so far. We make every effort to accommodate each of our clients to ensure that they are getting the best customer service!

Oct. 6th, 2021

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Verified Customer

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Gloria Ochoterena Harwood Heights, IL

They listened carefully and empathize my situation

3 years ago

Reply from Optima Tax Relief

Thanks for the kind words! We make it our mission to help each and every one of our clients with their tax debt.

Oct. 6th, 2021

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Verified Customer

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Margaret Romero Gallup, NM

Willingness to assist, answer to any questions I may have

3 years ago

Reply from Optima Tax Relief

Stupendous! We are overjoyed to hear that we were able to get you compliant with the IRS. We wish you well!

Sep. 27th, 2021

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Verified Customer

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Darnell Sedgwick

I really didn't get a affordable tax relief I'm working with optimal on this matter

3 years ago Edited January 10, 2024

Reply from Optima Tax Relief

We hear you and we thank you for sending in feedback. We want to emphasize that we take our client's concerns very seriously and we seek to solve all issues brought to our attention immediately, such as yours. In fact, delivering excellence to all our clients is central to our mission, and we would truly appreciate the opportunity to speak with you directly so that you can provide us with additional details. One of our dedicated Quality Assurance Specialists has already been made aware of your concerns, has taken the initiative to review your case, and will be reaching out to you to further assist you with your case. But if you prefer to speak to us at your convenience, please feel free to give us a call at (800) 965-3192. It's always our goal to resolve every issue for our clients to the fullest possible extent, so thank you for providing that opportunity. We look forward to speaking with you and hope to resolve any concerns you may have.

Sep. 21st, 2021

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Verified Customer

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Greg Sweasy Temple, TX

Very knowledgeable and easy to work with

3 years ago

Reply from Optima Tax Relief

We are so happy to hear this. Thank you so much for your great review!

Sep. 21st, 2021

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Verified Customer

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Al Lowry Baltimore, MD

Great job in communication and guidance.

3 years ago

Reply from Optima Tax Relief

Thank you for the positive review!

Sep. 21st, 2021

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Verified Customer

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Cathy R Jackson Spartanburg, SC

great communicate and project coordination

3 years ago

Reply from Optima Tax Relief

Thank you for the great review!

Sep. 21st, 2021

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Edward Foye Raleigh, NC

They go over items with you and they guestions where you can understand

3 years ago

Reply from Optima Tax Relief

Thank you for the positive review!

Sep. 21st, 2021

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Verified Customer

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Valerie Tovar Fillmore, CA

So far everyone we have talked to has been friendly.

3 years ago

Reply from Optima Tax Relief

We appreciate your kind words. Our company’s passion is to resolve as much tax debt with the IRS as possible!

Sep. 13th, 2021

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Verified Customer

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Adam Bollaert Brandon, MS

They resolved my tax issues with efficiency and no hassle.

3 years ago

Reply from Optima Tax Relief

Amazing to hear! Thank you for the positive review.

Sep. 7th, 2021

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Brent Escoubas Santa Rosa, CA

Hard to communicate with staff. Calls at wrong times and scheduling is difficult

3 years ago

Reply from Optima Tax Relief

We appreciate your feedback and look forward to helping you resolve your tax debt with the IRS.

Sep. 7th, 2021

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Verified Customer

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Connie Chase Indianapolis, IN

Optima tax relief consultants know their job very well

3 years ago

Reply from Optima Tax Relief

Thank you for the compliment! We've enjoyed having you as a client.

Sep. 7th, 2021

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Verified Customer

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Harry K Groce Washington, DC

They helped me with my back tax issue and kept me updated.

3 years ago

Reply from Optima Tax Relief

Amazing to hear! Our team makes it their mission to ensure that each of our client's questions and concerns has been addressed.

Sep. 7th, 2021

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Karen Ross Gastonia, NC

I don't like dealing with numerous people. Therefore, I have not developed a relationship with anyone at Optima.

3 years ago

Reply from Optima Tax Relief

Your opinion truly matters to us. We'd like to speak with you as soon as possible to make the situation right and better understand your concerns. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Sep. 7th, 2021

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Verified Customer

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Laura Moore Davison, MI

They have all been so nice and very informative

3 years ago

Reply from Optima Tax Relief

We appreciate your positive review! We pride ourselves on providing the best customer service to all our clients.

Sep. 7th, 2021

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Verified Customer

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Lisa Nichols Savannah, TN

Ease of use. The portal makes things extremely easy

3 years ago

Reply from Optima Tax Relief

Thank you for the compliment! We do our best to make our client's experience as easy and seamless as possible.

Sep. 7th, 2021

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Lynn Matthews, NC

They don't return calls or emails. The resolution they came up with was no better than what I could have done on my own for free.

3 years ago

Reply from Optima Tax Relief

Your opinion truly matters to us. We'd like to speak with you as soon as possible to make the situation right and better understand your concerns. However, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Sep. 7th, 2021

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Verified Customer

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Stanley and Dana Perkins Sikeston, MO

Friendly, knowledgeable, trustworthy staff

3 years ago

Reply from Optima Tax Relief

Thank you for thinking of our team as "friendly, knowledgeable, and trustworthy." We wish you well!

Sep. 7th, 2021

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Thomas Buxton Box, OK

Reducing my taxes as advertised.Great customer service

3 years ago

Reply from Optima Tax Relief

We’re overjoyed to hear that you are not only a satisfied customer but that we were also able to reduce your tax balance with the IRS. Thanks for sharing!

Sep. 7th, 2021

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Lazetta Lyons Las Vegas, NV

Everyone has been very knowledgeable made me feel better

3 years ago

Reply from Optima Tax Relief

Thank you for thinking of our team as "knowledgeable." We wish you well!

Aug. 25th, 2021

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Gwendolyn Sturdivant Ocala, FL

Staff took the time to explain the process and things I didn’t understand.

3 years ago

Reply from Optima Tax Relief

Fantastic to hear! Thank you for the positive review.

Aug. 25th, 2021

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Jeffrey Rhodes Crowley, TX

They have made me feel very comfortable and they're very trustworthy.

3 years ago

Reply from Optima Tax Relief

Thank you for thinking of our team as "Trustworthy." We’re happy to hear that you had such a great experience with us!

Aug. 25th, 2021

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Rev Dr Ken ANDERSON Clinton, MS

They get the job done in a timely and professional way

3 years ago

Reply from Optima Tax Relief

Wow, we appreciate your glowing testimony. We have appreciated working with you and value you as a client!

Aug. 25th, 2021