Name: Optima Tax Relief
Rating: 3.6

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Verified Customer

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shanda seyfried

They were extremely helpful every step of the way and very compassionate.

7 years ago

Reply from Optima Tax Relief

We always make it a point to put our clients first because we understand how stressful it is to deal with a tax burden. Thank your kind words!

Feb. 28th, 2019

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Verified Customer

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David Elvenholl

They are very quick and proficient at answering any of my questions

7 years ago

Reply from Optima Tax Relief

Hi Mr. Elvenholl, thanks for the great feedback! We wish you well.

Feb. 28th, 2019

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Verified Customer

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Terry

They were very helpful and my total bill I owe was $12,000 and only had to pay was $50

7 years ago

Reply from Optima Tax Relief

Wow! What a fantastic resolution, Terry. We're so happy to hear that.

Feb. 20th, 2019

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Verified Customer

star star star star star

Good Service

Good service, helpful staff that explained everything to understanding.

7 years ago

Reply from Optima Tax Relief

Thank you for the great feedback! We strive for excellent communication with our clients.

Jan. 30th, 2019

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Verified Customer

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Greg Miller

Helped me immensely , got my debt from 18k to 500$ + the fer was well worth it

7 years ago

Reply from Optima Tax Relief

Hi Mr. Miller, that sounds like a fantastic resolution! We're glad you're happy with our services, and we thank you for the review! Wishing you well and Happy Holidays.

Dec. 26th, 2018

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Verified Customer

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Slaven

They went above and beyond to help me. Really lowered my tax debt.

7 years ago

Reply from Optima Tax Relief

Sounds like our team to go "above and beyond!" We're wishing you well and we're always here if you need anything. An amazing resolution certainly makes our day!

Jan. 30th, 2019

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Verified Customer

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Rob Arrington

Did a fantastic job helping me with my IRS problems. Very professional.

7 years ago

Reply from Optima Tax Relief

Wow, Mr. Arrington, what a review! Thank you and we're happy to hear you enjoyed your resolution.

Jan. 30th, 2019

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Verified Customer

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Bk Selah, WA

Because they got me a great settlement and I can move on with my life.

7 years ago

Reply from Optima Tax Relief

What a happy ending! We are so glad to have helped you, and sounds like this ended in a fantastic result. We wish you well.

Jan. 23rd, 2019

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Verified Customer

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Tuyet Nguyen Grand Junction, CO

Always nice.Called back promptly. Took care of my tax problem

7 years ago

Reply from Optima Tax Relief

We always aim to make sure our team is in touch with our clients. We are happy to hear you reached a great resolution! Wishing you well.

Jan. 23rd, 2019

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Verified Customer

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Anonymous Hampton, VA

Helped me understand the process through each step & kept me engaged.

7 years ago

Reply from Optima Tax Relief

It's one of our core values to encourage transparency with our clients, so we're happy we were able to do that for you and that you truly felt that from us. We're wishing you the best in moving forward!

Jan. 23rd, 2019

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Verified Customer

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kathie Fort Wayne, IN

Great about answering questions clearly. Super knowledgeable

7 years ago

Reply from Optima Tax Relief

Hi Ms. Kathie, thanks for the positive feedback. We are glad that there were "kind and knowledgeable people helping [you] at every turn, answering every question!" We love to hear that you love our team!

Dec. 18th, 2018

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Verified Customer

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Paulina Scafili West Palm Beach, FL

Their word is their bond and they are professionally astute.

7 years ago

Reply from Optima Tax Relief

Thanks for the feedback, Ms. Scafili! We're glad you found us to be "professional." We certainly appreciated working with you.

Dec. 18th, 2018

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Verified Customer

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Eric Nied Tucson, AZ

Very professional and attentive. Representitives have been very informational.

7 years ago

Reply from Optima Tax Relief

We think so highly of our great team, so it's always fantastic to hear that our clients think the same! We're glad you found our team to be "very professional and attentive," and we wish you the best!

Jan. 17th, 2019

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Verified Customer

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Timothy

It was confusing at 1st, but once assigned a case agent all confusion was alleviated.

7 years ago

Reply from Optima Tax Relief

It can certainly be a "confusing" time, but that's why we exist - we aim to serve you to the best of our abilities. We're glad you enjoyed our service, and we wish you well!

Jan. 2nd, 2019

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Verified Customer

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Derrek M McKeeman

I experienced top level support and follow up with regard to my case.

7 years ago

Reply from Optima Tax Relief

Hi Mr. McKeeman, thanks for the great review. It's a joy to hear that you "experienced top level support." We'll continue to be here for any of your tax needs. Thank you!

Jan. 2nd, 2019

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Verified Customer

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Ruby Guillory

They are able to resolve any problem and answer any questions that arise.

7 years ago

Reply from Optima Tax Relief

Thank you Ms. Guillory, it's great to hear that you found our team to "resolve any problem and answer any questions that arise." We're wishing you well moving forward!

Jan. 2nd, 2019

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Verified Customer

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satisfied

the delivery of the "Relief" was very in tune with what is advertised

7 years ago

Reply from Optima Tax Relief

Thank you - that's great to hear that you found our name to ring true for you.

Jan. 2nd, 2019

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Verified Customer

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Steve Wallin Chickamauga, GA

They where great to work with. Great service, friendly customer service

7 years ago

Reply from Optima Tax Relief

Thanks Mr. Wallin!

Dec. 18th, 2018

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Verified Customer

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Stephen Grady San Jose, CA

They really know what they're doing when it comes to IRS debt!!!

7 years ago

Reply from Optima Tax Relief

Thanks for leaving us a review, Mr. Grady. We certainly appreciate you!

Dec. 18th, 2018

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Verified Customer

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Shawn E Cedar Falls, IA

I think they do a nice job of communicating and keeping you in touch every step of the way

7 years ago

Reply from Optima Tax Relief

Hi Mr. E, thanks for the feedback! We are happy to stay in communication with you, and be there for you "every step of the way." We wish you well.

Dec. 18th, 2018

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Verified Customer

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Ominae Aiono Jr Imperial Beach, CA

Because of them, they were able to reduce my tax liability to practically nil.

7 years ago

Reply from Optima Tax Relief

Hi Mr. Aiono, it's great that you're thrilled with your resolution to "practically nil." We wish you the best moving forward!

Dec. 18th, 2018

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Verified Customer

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Anonymous Newnan, GA

It is very ambiguous. I you make enough money you will need to pay back everything. The ads you here are misleading

7 years ago

Reply from Optima Tax Relief

Thanks for your review!

Dec. 20th, 2018

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Verified Customer

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Zulima pubaila

Highly professional, know the job, do their best to come with high end results

7 years ago

Reply from Optima Tax Relief

Thank you - we are certainly glad to hear that. We appreciate that you found our team to be "highly professional" and that they did their "best" with "high end results." We wish you well moving forward!

Dec. 20th, 2018

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Verified Customer

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Rick Montevideo, MN

They took care.of.everything for me and gave me the piece of mind

7 years ago

Reply from Optima Tax Relief

Hi Rick, thanks for the great feedback! We're glad you have "piece of mind" after working with us. We enjoyed working with you, and we wish you well.

Dec. 20th, 2018

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Verified Customer

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anonymous Phoenix, AZ

Great service, they were very reassuring, and saved me thousands of dollars

7 years ago

Reply from Optima Tax Relief

Thank you! We are so happy to hear that you found us to be "very reassuring" and have "great service." Saving "thousands of dollars" is pretty great too! We wish you the best moving forward.

Dec. 20th, 2018

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Verified Customer

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Lisa P. Oklahoma City, OK

Really helped me with my tax issues and staying in compliance with IRS

7 years ago

Reply from Optima Tax Relief

Hi Ms. P, thank you to you and your husband for trusting Optima. We were happy to have helped you and provide “less stress in dealing with the IRS” as well! Thank you for the recommendation, and we wish you well.

Mar. 13th, 2018

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Verified Customer

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Thomas Mountain Home, AR

Easy to communicate. All my documentation was t,here for me.

7 years ago

Reply from Optima Tax Relief

Thanks Thomas, we appreciate you providing feedback!

Oct. 9th, 2018

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Verified Customer

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Jay San Diego, CA

They did a good job for me be kept my tax debt from about 80,000 down to $150 settlement

7 years ago

Reply from Optima Tax Relief

What a resolution! We're glad you're happy with it. Thanks for the great feedback, and we wish you the best!

Oct. 17th, 2018

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Verified Customer

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Marty Wilmington, DE

They were very helpful and the people that I dealt with were wonderful.

7 years ago

Reply from Optima Tax Relief

Thanks for the kind feedback, Marty! We wish you well.

Oct. 17th, 2018

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Verified Customer

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Cameka Gordon Hayneville, AL

Extraordinary group of people that actually cares about your needs.

7 years ago

Reply from Optima Tax Relief

Hi Mr. Gordon, thanks for the feedback. We're so happy to hear that you find our team "extraordinary," as we have extraordinary clients! Thank you, and we wish you the best.

Oct. 17th, 2018

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Verified Customer

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Jim Maciejewski Valrico, FL

They were very understandable and addressed all of concerns.

7 years ago

Reply from Optima Tax Relief

Hi Mr. Maciejewski, we’re thrilled to hear that you thought we were “very professional throughout the entire process from start to resolution.” We were also happy to keep you involved in the process, so we’re happy to hear that the “final results were even better than what you thought they would be.” Thank you, and we wish you the best! We’ll let your point of contact know that you enjoyed working with them – we were very happy to work with you, too.

Apr. 6th, 2018

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Verified Customer

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Non satisfied customer Silver Spring, MD

Because I didn't really get any satisfaction from using them. When it was all said and done I was still in the same situation

7 years ago

Reply from Optima Tax Relief

Thank you for sharing your feedback. We certainly want to stay in communication and work together to find a resolution that addresses your concerns. As we cannot locate you in our records, we encourage you to give us a call at (800) 965-3192, so that we may provide additional assistance and ultimately, a positive experience with us. We thank you for providing the opportunity to work together, and we look forward to speaking with you soon.

Sep. 26th, 2018

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Verified Customer

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Peidro Foreman Red Oak, TX

Did what they said they would do...honest and helped my life out tremendously

7 years ago

Reply from Optima Tax Relief

Thanks for the feedback, Mr. Foreman! We certainly appreciate it and we are thankful for great clients like yourself. We wish you the best moving forward.

Oct. 19th, 2018

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Verified Customer

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Ken M.

Service was good for me. But, I wish I new how long the process was going to take.

7 years ago

Reply from Optima Tax Relief

Thank you, we appreciate your review.

Dec. 20th, 2018

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Verified Customer

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Larry Wallum

They worked wonders and helped aleviate my heavy tax burden.

7 years ago

Reply from Optima Tax Relief

Hi Mr. Wallum, thanks for sharing your feedback with us! While it's unfortunate that you had to experience all of that, we are thrilled to have helped you reach a resolution that has changed your life, so much so that your "life has hope now." We wish you the best!

Jul. 24th, 2018

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Verified Customer

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Steve

Optima Tax bailed me out of a mess, however I didn't find their representives warm & fuzzy

7 years ago

Reply from Optima Tax Relief

Thanks Mr. Steve, and we appreciate the feedback.

Dec. 20th, 2018

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Verified Customer

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Dean Hooker Laporte, MN

Very professional, Optima did the very best job that could be expected

7 years ago

Reply from Optima Tax Relief

Thank you - we aim for professionalism at all times. Wishing you well, Mr. Hooker!

Dec. 20th, 2018

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Verified Customer

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Mark Caldwell

They were quick fast with my account and corrected my Tax return.

7 years ago

Reply from Optima Tax Relief

Thanks Mr. Caldwell!

Dec. 20th, 2018

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alfred lombardo Norristown, PA

I haven’t had my final call from the tax professional yet but so far they have been fantastic. They keep me advised on every aspect of the process.

2 years ago

Reply from Optima Tax Relief

Thank you for the compliment! We do our best to make our client's experience as easy and seamless as possible.

Oct. 18th, 2023

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Christopher Covington, GA

How quickly they went to work on my case-feels like they do care no rushed phone calls - they responded to my phone calls - emails timely manner

2 years ago

Reply from Optima Tax Relief

We are happy to have been able to assist you!

Oct. 13th, 2023

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Dorothy Bowker Houston, TX

Overall Optima has helped to get the Tax returns in order. Was a little behind due to the IRS being on their "Recovery Mode" after the COVID.

2 years ago

Reply from Optima Tax Relief

Dealing with the IRS can be a headache! We are overjoyed to hear we were able to resolve your tax burden.

Aug. 2nd, 2023

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Shari FL

I have been asked repeatedly for a review but I am at the start of the process and nothing has happened yet except for me filling out forms. I give two stars for taking up my time before I can give an honest review of the process.

2 years ago

Reply from Optima Tax Relief

Your opinion truly matters to us. We'd like to speak with you as soon as possible to make the situation right and better understand your concerns. However, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Aug. 2nd, 2023

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Alex R Johnson City, TN

Optima lure you in with a salesperson who has no knowledge of taxes at all, tells you what you want to hear. You pay up front, then they stall for a year so they can do your upcoming taxes and hope some money shakes out. When it doesn't they offer you $350 to sign a contract not to disparage the company. They set up a payment with the IRS which anyone can easily do. I paid Optima 3k and by the end of the process I owed roughly 2k more to the IRS then when I began the process. Red the negative reviews of optima, they all say the exact same thing, those are the ones to believe

2 years ago

Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided. We want to assure you that we strive to provide the highest quality of customer service as well as obtain the best resolution for our clients. In light of receiving your comments, we have notified our QA team and expedited your case to a Specialist solely dedicated to addressing and resolving your specific concerns who will be reaching out to you ASAP. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at (800) 965-3192. We look forward to speaking with you.

Jul. 18th, 2023

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E Larkins NC

Amazing! I had an issue with the irs I didn’t know I had & immediately thought of optima. Customer service was hospitable

3 years ago Edited January 10, 2024

Reply from Optima Tax Relief

Wow, we appreciate your glowing testimony. We always try to go the extra mile for all of our clients! Thank you for the positive feedback.

Mar. 2nd, 2023

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Jon Tualatin, OR

Liked the friendliness and the help guiding me through the process. I am not computer literate so they helped me with paperwork.

3 years ago

Reply from Optima Tax Relief

We appreciate your positive review! We pride ourselves on providing the best customer service to all our clients.

Mar. 1st, 2023

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R J Soledad, CA

They were able to help fast and easily, If I had any questions they would promptly call as soon as they can to help through the whole process.

3 years ago

Reply from Optima Tax Relief

Amazing to hear! We make it our mission to address all our client’s concerns and ensure they understand every step of our process.

Feb. 22nd, 2023

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Mary San Francisco, CA

I really appreciate your help with this matter. The team has been very helpful and professional. I will tell my friends about my experience.

3 years ago

Reply from Optima Tax Relief

Thank you for choosing Optima to assist you with your tax needs! We wish you well moving forward.

Jan. 25th, 2023

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Paul

The Team of Professionals at Optima Tax Relief worked together, to take on IRS for me. They have my back. They saved me a lot of money.. Thank you

3 years ago

Reply from Optima Tax Relief

Wow, we appreciate your glowing testimony. We have appreciated working with you and value you as a client!

Jan. 24th, 2023

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Steven Springfield, NJ

Everyone one is pleasant and patient. I have not been able to get materials to you due to a serious illness but I am trying to finish up this week

3 years ago

Reply from Optima Tax Relief

Thank you for taking the time to leave us a positive review. We wish you well!

Jan. 24th, 2023

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Amaro Ramirez Fort Worth, TX

Optima Tax has kept the IRS from taking my property. They are very informative about everything that's going on with my case.

3 years ago

Reply from Optima Tax Relief

Thank you for your positive review. Our team of tax professionals is here to assist you and answer any of your tax questions!

Jan. 20th, 2023