Name: Optima Tax Relief
Rating: 3.8

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Verified Customer

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Gerald Hutchinson Cincinnati, OH

Its been fine it keep me posted of what's going on with my case.

6 years ago

Reply from Optima Tax Relief

We will continue to keep you updated, Mr. Hutchinson! Thank you for sharing.

Aug. 19th, 2019

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Verified Customer

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Irhia joakin Marietta, GA

Ability to get the job done to the satisfaction of their clients.

6 years ago

Reply from Optima Tax Relief

Thank you for your excellent feedback, Mr. Joakin!

Aug. 13th, 2019

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Verified Customer

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hurlan dempsey Oklahoma City, OK

they were very professional they kept up on everything regarding my case.

6 years ago

Reply from Optima Tax Relief

Thanks Mr. Dempsey, we were glad to work with you and we're very proud of your resolution!

Aug. 13th, 2019

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Verified Customer

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Genevieve Cariato Las Vegas, NV

They have great customer service and excellent knowledge in the field.

6 years ago

Reply from Optima Tax Relief

Fantastic to hear, Ms. Cariato! We have enjoyed working with you tremendously and wish you consistent success moving forward. We'll pass on the kind words.

Aug. 13th, 2019

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Verified Customer

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Diana Clinton Cleveland, OH

Everyone had being so helpful and on time with everything. Service is Great

6 years ago

Reply from Optima Tax Relief

We are proud to have worked with you and brought you to a happy resolution. Congratulations!

Aug. 13th, 2019

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Verified Customer

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Carmenia Hamilton

They did an outstanding job in helping me resolve my debt with the IRS.

6 years ago

Reply from Optima Tax Relief

Thank you for the phenomenal recommendation, Ms. Hamilton! We have enjoyed working with you and wish you well.

Aug. 5th, 2019

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Verified Customer

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Susana Wright

they are prompt and professionals. very courteous and trustworthy.

6 years ago

Reply from Optima Tax Relief

It's important for us to be consistent in trust, transparency, and communication with our excellent clients, so thank you for that feedback!

Aug. 5th, 2019

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Verified Customer

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Franklin Hammock sr

The took the stress and worry away. And have me a peace of mind.

6 years ago

Reply from Optima Tax Relief

We were happy to work with you, Mr. Hammock, so thank you for the honest feedback. Keep that "peace of mind" going, and enjoy your resolution!

Aug. 5th, 2019

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Verified Customer

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Johnny E. Johnson

In spite of their heavy load, they will find time to help you. And they're good at it.

6 years ago

Reply from Optima Tax Relief

We will always find time to focus on our clients! Thank you Mr. Johnson!

Aug. 5th, 2019

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Verified Customer

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Deborah Dare

Very helpful, explains things and always there to answer questions

6 years ago

Reply from Optima Tax Relief

Our team is always ready to help! Thank you ms. Dare!

Aug. 5th, 2019

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Verified Customer

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Daniel Cornett

They listen to your tax issues and very responsive and understanding.

6 years ago

Reply from Optima Tax Relief

Our clients come first, so we will always treat our clients with "understanding" and strong communication.

Aug. 6th, 2019

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Verified Customer

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Greg

They are true professionals and really helped me with my tax situation.

6 years ago

Reply from Optima Tax Relief

Thanks for writing in Greg. We were happy to help get you the reduction you deserve.

Jul. 30th, 2019

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Verified Customer

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J & B Riley Atlanta, GA

everyone has seemed to genuinely want to help us with our tax/money issues.

6 years ago

Reply from Optima Tax Relief

Wonderful to hear - we aim for the best for our clients!

Jul. 22nd, 2019

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Verified Customer

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Eve Vinson

They advocate for their clients, and get the very best outcome!

6 years ago

Reply from Optima Tax Relief

Yes we do, Ms. Vinson! Thank you for sharing your opinion, and we've enjoyed working with you.

Jul. 9th, 2019

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Verified Customer

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Sue Hii Sioux City, IA

Very helpful and friendly. Very transparent with what is going on.

6 years ago

Reply from Optima Tax Relief

We aim to "earn trust," as one of our core values - so the transparency is a priority for us! Wishing you the best.

Jul. 9th, 2019

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Verified Customer

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Elyessa Dunn

I was frustrated at times for small amount of time given to get the info they needed

6 years ago

Reply from Optima Tax Relief

Thank you for sharing your feedback, Ms. Dunn.

Jun. 26th, 2019

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Verified Customer

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Lacey Barton

They saved me so much ... to along time but the irs is nothing to mess with!

6 years ago

Reply from Optima Tax Relief

The IRS is challenging to face alone, so we're glad you reached out to us and took advantage of our services in the nick of time. Thanks for sharing your experience!

Jun. 10th, 2019

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Verified Customer

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Julie

Everyone who has a hand in my case treated me with respect and kindness

6 years ago

Reply from Optima Tax Relief

It's great to hear your feedback, Julie. It's been nice working with you, and we're always here if you ever need a helping hand again!

Jun. 10th, 2019

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Verified Customer

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Enrique Michel

They lifted a huge weight off our shoulders and made this process so easy.

6 years ago

Reply from Optima Tax Relief

Hi Mr. Michel, thanks for the feedback! We are always looking out for our clients so we're happy to hear you found this process "so easy!"

May. 21st, 2019

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Verified Customer

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John Williams

They are very professional and they put there customers first

6 years ago

Reply from Optima Tax Relief

Thanks for the great feedback, Mr. Williams! We'll always put our clients first.

May. 14th, 2019

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Verified Customer

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Lyndon Parker San Diego, CA

They apparently did a good job, but they do not communicate clearly or can be non-respomsive

6 years ago

Reply from Optima Tax Relief

Thank you for your feedback, Mr. Parker.

Apr. 22nd, 2019

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Verified Customer

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Timothy O'Neill Henderson, NV

The knowledge that the entire staff was able to relay to me as your customer

6 years ago

Reply from Optima Tax Relief

Excellent, Mr. O'Neill. Please enjoy your victory!

Apr. 22nd, 2019

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Verified Customer

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Ronald Freudenthaler Carol Stream, IL

Excellent outcome from Optima Tax Relief in handling my case before the IRS.

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Freudenthaler, we are always happy to hear from our clients. Thanks for the feedback!

Apr. 15th, 2019

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Verified Customer

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Gloria G. Rancho Cucamonga, CA

My tax balance was over $23K. They got me a settlement of $100

6 years ago

Reply from Optima Tax Relief

Wow! What a resolution, Ms. Gloria - it's the stuff of dreams! Thanks for working with us, and please enjoy that excellent resolution! Guess you can kiss those tax debt worries goodbye!

Apr. 9th, 2019

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Verified Customer

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william barabash Kingsport, TN

they are very good at what they do and there service is great

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Barabash! It's a pleasure to hear back from you. We certainly appreciate your feedback.

Apr. 9th, 2019

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Verified Customer

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Robert Barrett

I'm on a payment plan I can afford, and that takes a Great Wait off My Mind

6 years ago

Reply from Optima Tax Relief

We're so thrilled to hear that!

Mar. 27th, 2019

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Verified Customer

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Valentino Pinckney

Great and fast service with constant feedback and status updates

6 years ago

Reply from Optima Tax Relief

Excellent to hear, Mr. Pinckney! Thank you for the feedback - we pride ourselves on transparency and excellent customer service, every time.

Mar. 13th, 2019

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Verified Customer

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Rick ashford

Very friendly service and they helped me with what ever I need

6 years ago

Reply from Optima Tax Relief

Excellent to hear, Mr. Ashford. We've enjoyed working together.

Mar. 13th, 2019

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Verified Customer

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Derrick Lofton

They handled my case effectively even with my hectic schedule.

6 years ago

Reply from Optima Tax Relief

Great to hear, Mr. Lofton. We always aim to please! We're glad we were able to help cater to your "hectic schedule."

Mar. 13th, 2019

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Verified Customer

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Mike

Numerous mistakes were made in first 1.5 years working with multiple reps. Two were removed from working with us as a result of their incompetence.

6 years ago

Reply from Optima Tax Relief

We take all our clients' concerns very seriously and it is always our intention to provide everyone the highest standard of customer service and consideration. We sincerely appreciate the feedback you provided, as we take all our clients’ concerns very seriously. In light of receiving your review, in order to locate your file, we would need to be provided with some additional info; such as, the name or email address that is on your file with us. If you feel uncomfortable giving out your info, you can call our customer service line at (800) 536-0734 and ask to be transferred to our Quality Assurance Department. One of our Quality Assurance Specialists will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around. Thank you.

Feb. 27th, 2019

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Verified Customer

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shanda seyfried

They were extremely helpful every step of the way and very compassionate.

6 years ago

Reply from Optima Tax Relief

We always make it a point to put our clients first because we understand how stressful it is to deal with a tax burden. Thank your kind words!

Feb. 28th, 2019

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Verified Customer

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David Elvenholl

They are very quick and proficient at answering any of my questions

6 years ago

Reply from Optima Tax Relief

Hi Mr. Elvenholl, thanks for the great feedback! We wish you well.

Feb. 28th, 2019

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Verified Customer

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Terry

They were very helpful and my total bill I owe was $12,000 and only had to pay was $50

6 years ago

Reply from Optima Tax Relief

Wow! What a fantastic resolution, Terry. We're so happy to hear that.

Feb. 20th, 2019

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Verified Customer

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Good Service

Good service, helpful staff that explained everything to understanding.

6 years ago

Reply from Optima Tax Relief

Thank you for the great feedback! We strive for excellent communication with our clients.

Jan. 30th, 2019

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Verified Customer

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Greg Miller

Helped me immensely , got my debt from 18k to 500$ + the fer was well worth it

6 years ago

Reply from Optima Tax Relief

Hi Mr. Miller, that sounds like a fantastic resolution! We're glad you're happy with our services, and we thank you for the review! Wishing you well and Happy Holidays.

Dec. 26th, 2018

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Verified Customer

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Slaven

They went above and beyond to help me. Really lowered my tax debt.

6 years ago

Reply from Optima Tax Relief

Sounds like our team to go "above and beyond!" We're wishing you well and we're always here if you need anything. An amazing resolution certainly makes our day!

Jan. 30th, 2019

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Verified Customer

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Rob Arrington

Did a fantastic job helping me with my IRS problems. Very professional.

6 years ago

Reply from Optima Tax Relief

Wow, Mr. Arrington, what a review! Thank you and we're happy to hear you enjoyed your resolution.

Jan. 30th, 2019

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Verified Customer

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Bk Selah, WA

Because they got me a great settlement and I can move on with my life.

6 years ago

Reply from Optima Tax Relief

What a happy ending! We are so glad to have helped you, and sounds like this ended in a fantastic result. We wish you well.

Jan. 23rd, 2019

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Verified Customer

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Tuyet Nguyen Grand Junction, CO

Always nice.Called back promptly. Took care of my tax problem

6 years ago

Reply from Optima Tax Relief

We always aim to make sure our team is in touch with our clients. We are happy to hear you reached a great resolution! Wishing you well.

Jan. 23rd, 2019

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Verified Customer

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Anonymous Hampton, VA

Helped me understand the process through each step & kept me engaged.

6 years ago

Reply from Optima Tax Relief

It's one of our core values to encourage transparency with our clients, so we're happy we were able to do that for you and that you truly felt that from us. We're wishing you the best in moving forward!

Jan. 23rd, 2019

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Verified Customer

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kathie Fort Wayne, IN

Great about answering questions clearly. Super knowledgeable

6 years ago

Reply from Optima Tax Relief

Hi Ms. Kathie, thanks for the positive feedback. We are glad that there were "kind and knowledgeable people helping [you] at every turn, answering every question!" We love to hear that you love our team!

Dec. 18th, 2018

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Verified Customer

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Paulina Scafili West Palm Beach, FL

Their word is their bond and they are professionally astute.

6 years ago

Reply from Optima Tax Relief

Thanks for the feedback, Ms. Scafili! We're glad you found us to be "professional." We certainly appreciated working with you.

Dec. 18th, 2018

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Verified Customer

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Eric Nied Tucson, AZ

Very professional and attentive. Representitives have been very informational.

6 years ago

Reply from Optima Tax Relief

We think so highly of our great team, so it's always fantastic to hear that our clients think the same! We're glad you found our team to be "very professional and attentive," and we wish you the best!

Jan. 17th, 2019

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Verified Customer

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Timothy

It was confusing at 1st, but once assigned a case agent all confusion was alleviated.

6 years ago

Reply from Optima Tax Relief

It can certainly be a "confusing" time, but that's why we exist - we aim to serve you to the best of our abilities. We're glad you enjoyed our service, and we wish you well!

Jan. 2nd, 2019

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Verified Customer

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Derrek M McKeeman

I experienced top level support and follow up with regard to my case.

6 years ago

Reply from Optima Tax Relief

Hi Mr. McKeeman, thanks for the great review. It's a joy to hear that you "experienced top level support." We'll continue to be here for any of your tax needs. Thank you!

Jan. 2nd, 2019

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Verified Customer

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Ruby Guillory

They are able to resolve any problem and answer any questions that arise.

6 years ago

Reply from Optima Tax Relief

Thank you Ms. Guillory, it's great to hear that you found our team to "resolve any problem and answer any questions that arise." We're wishing you well moving forward!

Jan. 2nd, 2019

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Verified Customer

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satisfied

the delivery of the "Relief" was very in tune with what is advertised

6 years ago

Reply from Optima Tax Relief

Thank you - that's great to hear that you found our name to ring true for you.

Jan. 2nd, 2019

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Verified Customer

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Steve Wallin Chickamauga, GA

They where great to work with. Great service, friendly customer service

6 years ago

Reply from Optima Tax Relief

Thanks Mr. Wallin!

Dec. 18th, 2018

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Verified Customer

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Stephen Grady San Jose, CA

They really know what they're doing when it comes to IRS debt!!!

6 years ago

Reply from Optima Tax Relief

Thanks for leaving us a review, Mr. Grady. We certainly appreciate you!

Dec. 18th, 2018

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Verified Customer

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Shawn E Cedar Falls, IA

I think they do a nice job of communicating and keeping you in touch every step of the way

6 years ago

Reply from Optima Tax Relief

Hi Mr. E, thanks for the feedback! We are happy to stay in communication with you, and be there for you "every step of the way." We wish you well.

Dec. 18th, 2018