Name: Optima Tax Relief
Rating: 3.6

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Verified Customer

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Kenneth E Downs Sr King George, VA

Optima Tax Relief did an excellent job in resolving my tax issues

6 years ago

Reply from Optima Tax Relief

We are happy to have helped you, Mr. Downs! Thank you.

Oct. 11th, 2019

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Verified Customer

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Erick Sosa San Jacinto, CA

Very profitable and knowledgeable to find the best resolution for customer.

6 years ago

Reply from Optima Tax Relief

Thank you for reaching out and sharing your feedback, Mr. Sosa!

Oct. 11th, 2019

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Verified Customer

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Duane New Orleans, LA

Because of their professionalism and willingness to get you the best outcome

6 years ago

Reply from Optima Tax Relief

Fantastic to hear! Thank you for taking the time to leave us a review!

Oct. 11th, 2019

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Verified Customer

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Dan Drummond Rancho Santa Fe, CA

They have handled everything, allowing me to focus on my job and on my family.

6 years ago

Reply from Optima Tax Relief

Hi Mr. Drummond! Thank you for sharing your feedback. We're glad that our ability to help you handle and resolve your tax debt provided you with the time to spend on the things that matter most, like your job and family!

Oct. 11th, 2019

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Verified Customer

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Roger Murrieta, CA

On schedule and professionals.. good organization n courteous..

6 years ago

Reply from Optima Tax Relief

Thank you Roger, we appreciate hearing from you!

Oct. 8th, 2019

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Verified Customer

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Andrew Richardson Humble, TX

They go to work ASAP to help you achieve your goal with the irs

6 years ago

Reply from Optima Tax Relief

Yes we do! It's imperative to us to get our clients to the best place possible.

Oct. 8th, 2019

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Verified Customer

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John Smith Jr Mesquite, TX

Good customer service, knowledge of services and product options are great.

6 years ago

Reply from Optima Tax Relief

We are thrilled to hear that you've appreciated our services every step of the way - congrats on your resolution!

Oct. 8th, 2019

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Verified Customer

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James W. Duffy Sarasota, FL

Attentive; focused and fair in their direct and indirect dealings.

6 years ago

Reply from Optima Tax Relief

Hi Mr. Duffy, thanks for your positive feedback! We've enjoyed working with you tremendously and we certainly appreciate it.

Oct. 8th, 2019

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Verified Customer

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Vera Wade Duluth, GA

Punctual with keeping me abreast of my case. Relieved me of my problems.

6 years ago

Reply from Optima Tax Relief

Great to hear that your problems are resolved upon working with us, Ms. Wade!

Oct. 8th, 2019

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Verified Customer

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Sherreane Glen Burnie, MD

Easy to talk to and very informative through the whole process.

6 years ago

Reply from Optima Tax Relief

It's important that our clients are on the same page as us! Thank you for sharing your feedback.

Oct. 8th, 2019

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Verified Customer

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LoLo Sacramento, CA

Optima provided me with great service. They were able to negotiate a really good deal for me.

6 years ago

Reply from Optima Tax Relief

We're thrilled to hear that, Lolo! Thank you for taking the time to reach out. It's our priority to get a great deal for our clients!

Sep. 16th, 2019

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Verified Customer

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Shelia Phillips

They are outstanding people, they have helped me tremendously.

6 years ago

Reply from Optima Tax Relief

That's fantastic to hear, Ms. Phillips. We hope to keep helping you to the best of our ability.

Sep. 11th, 2019

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Verified Customer

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diane worrell

i received a prompt and informative response.no beating around the bush.

6 years ago

Reply from Optima Tax Relief

Excellent to hear, Ms. Worrell! That's what we aim for!

Sep. 11th, 2019

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Verified Customer

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John

Very responsive and professional and easy to do business with

6 years ago

Reply from Optima Tax Relief

Hi Mr. John, thanks for reaching out! We prioritize our clients so we're glad to hear you're being taken care of.

Sep. 11th, 2019

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Verified Customer

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Scott Parks Tehachapi, CA

they are very attentive to my needs and have been very patient with me.

6 years ago

Reply from Optima Tax Relief

We will always provide you with our full attention, Mr. Parks! Thanks for the feedback - we'll tell our team to keep doing what they're doing!

Aug. 26th, 2019

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Verified Customer

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Betty Davis Brooklyn, NY

The team is the best! They lifted a great big weight off my shoulders!

6 years ago

Reply from Optima Tax Relief

Wonderful to hear Ms. Davis! We'll be passing on the feedback!

Aug. 26th, 2019

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Verified Customer

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Jeffrey Phoenix, AZ

They do everything they say they do and with excellent results.

6 years ago

Reply from Optima Tax Relief

We pride ourselves on our excellent results - thank you Mr. Jeffrey! We're amazed by your fantastic resolution!

Aug. 26th, 2019

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Verified Customer

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Melvin Brown Burtonsville, MD

The Best....Good,Honest,problem Solving plans for Everyone....even me!

6 years ago

Reply from Optima Tax Relief

Hi Mr. Brown, thank you for the excellent feedback!

Aug. 26th, 2019

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Verified Customer

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George Isaacs Townsend, DE

They work with me to resolve my tax problem within a reasonable time frame

6 years ago

Reply from Optima Tax Relief

Thank you!

Aug. 26th, 2019

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Verified Customer

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Richard Lamvermeyer Norwalk, OH

They really helped me Always kept me informed of what was going on.

6 years ago

Reply from Optima Tax Relief

It's our priority to keep our clients informed every step of the way. We know that tax resolution can be a very complicated and difficult situation, so having some control and understanding of the situation is very important to us and our clients. We will always put you first.

Aug. 26th, 2019

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Verified Customer

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Gerald Hutchinson Cincinnati, OH

Its been fine it keep me posted of what's going on with my case.

6 years ago

Reply from Optima Tax Relief

We will continue to keep you updated, Mr. Hutchinson! Thank you for sharing.

Aug. 19th, 2019

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Verified Customer

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Irhia joakin Marietta, GA

Ability to get the job done to the satisfaction of their clients.

6 years ago

Reply from Optima Tax Relief

Thank you for your excellent feedback, Mr. Joakin!

Aug. 13th, 2019

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Verified Customer

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hurlan dempsey Oklahoma City, OK

they were very professional they kept up on everything regarding my case.

6 years ago

Reply from Optima Tax Relief

Thanks Mr. Dempsey, we were glad to work with you and we're very proud of your resolution!

Aug. 13th, 2019

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Verified Customer

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Genevieve Cariato Las Vegas, NV

They have great customer service and excellent knowledge in the field.

6 years ago

Reply from Optima Tax Relief

Fantastic to hear, Ms. Cariato! We have enjoyed working with you tremendously and wish you consistent success moving forward. We'll pass on the kind words.

Aug. 13th, 2019

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Verified Customer

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Diana Clinton Cleveland, OH

Everyone had being so helpful and on time with everything. Service is Great

6 years ago

Reply from Optima Tax Relief

We are proud to have worked with you and brought you to a happy resolution. Congratulations!

Aug. 13th, 2019

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Verified Customer

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Carmenia Hamilton

They did an outstanding job in helping me resolve my debt with the IRS.

6 years ago

Reply from Optima Tax Relief

Thank you for the phenomenal recommendation, Ms. Hamilton! We have enjoyed working with you and wish you well.

Aug. 5th, 2019

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Verified Customer

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Susana Wright

they are prompt and professionals. very courteous and trustworthy.

6 years ago

Reply from Optima Tax Relief

It's important for us to be consistent in trust, transparency, and communication with our excellent clients, so thank you for that feedback!

Aug. 5th, 2019

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Verified Customer

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Franklin Hammock sr

The took the stress and worry away. And have me a peace of mind.

6 years ago

Reply from Optima Tax Relief

We were happy to work with you, Mr. Hammock, so thank you for the honest feedback. Keep that "peace of mind" going, and enjoy your resolution!

Aug. 5th, 2019

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Verified Customer

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Johnny E. Johnson

In spite of their heavy load, they will find time to help you. And they're good at it.

6 years ago

Reply from Optima Tax Relief

We will always find time to focus on our clients! Thank you Mr. Johnson!

Aug. 5th, 2019

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Verified Customer

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Deborah Dare

Very helpful, explains things and always there to answer questions

6 years ago

Reply from Optima Tax Relief

Our team is always ready to help! Thank you ms. Dare!

Aug. 5th, 2019

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Verified Customer

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Daniel Cornett

They listen to your tax issues and very responsive and understanding.

6 years ago

Reply from Optima Tax Relief

Our clients come first, so we will always treat our clients with "understanding" and strong communication.

Aug. 6th, 2019

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Verified Customer

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Greg

They are true professionals and really helped me with my tax situation.

6 years ago

Reply from Optima Tax Relief

Thanks for writing in Greg. We were happy to help get you the reduction you deserve.

Jul. 30th, 2019

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Verified Customer

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J & B Riley Atlanta, GA

everyone has seemed to genuinely want to help us with our tax/money issues.

6 years ago

Reply from Optima Tax Relief

Wonderful to hear - we aim for the best for our clients!

Jul. 22nd, 2019

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Verified Customer

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Eve Vinson

They advocate for their clients, and get the very best outcome!

6 years ago

Reply from Optima Tax Relief

Yes we do, Ms. Vinson! Thank you for sharing your opinion, and we've enjoyed working with you.

Jul. 9th, 2019

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Verified Customer

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Sue Hii Sioux City, IA

Very helpful and friendly. Very transparent with what is going on.

6 years ago

Reply from Optima Tax Relief

We aim to "earn trust," as one of our core values - so the transparency is a priority for us! Wishing you the best.

Jul. 9th, 2019

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Verified Customer

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Elyessa Dunn

I was frustrated at times for small amount of time given to get the info they needed

6 years ago

Reply from Optima Tax Relief

Thank you for sharing your feedback, Ms. Dunn.

Jun. 26th, 2019

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Verified Customer

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Lacey Barton

They saved me so much ... to along time but the irs is nothing to mess with!

6 years ago

Reply from Optima Tax Relief

The IRS is challenging to face alone, so we're glad you reached out to us and took advantage of our services in the nick of time. Thanks for sharing your experience!

Jun. 10th, 2019

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Verified Customer

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Julie

Everyone who has a hand in my case treated me with respect and kindness

6 years ago

Reply from Optima Tax Relief

It's great to hear your feedback, Julie. It's been nice working with you, and we're always here if you ever need a helping hand again!

Jun. 10th, 2019

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Verified Customer

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Enrique Michel

They lifted a huge weight off our shoulders and made this process so easy.

7 years ago

Reply from Optima Tax Relief

Hi Mr. Michel, thanks for the feedback! We are always looking out for our clients so we're happy to hear you found this process "so easy!"

May. 21st, 2019

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Verified Customer

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John Williams

They are very professional and they put there customers first

7 years ago

Reply from Optima Tax Relief

Thanks for the great feedback, Mr. Williams! We'll always put our clients first.

May. 14th, 2019

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Verified Customer

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Lyndon Parker San Diego, CA

They apparently did a good job, but they do not communicate clearly or can be non-respomsive

7 years ago

Reply from Optima Tax Relief

Thank you for your feedback, Mr. Parker.

Apr. 22nd, 2019

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Verified Customer

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Timothy O'Neill Henderson, NV

The knowledge that the entire staff was able to relay to me as your customer

7 years ago

Reply from Optima Tax Relief

Excellent, Mr. O'Neill. Please enjoy your victory!

Apr. 22nd, 2019

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Verified Customer

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Ronald Freudenthaler Carol Stream, IL

Excellent outcome from Optima Tax Relief in handling my case before the IRS.

7 years ago

Reply from Optima Tax Relief

Thank you Mr. Freudenthaler, we are always happy to hear from our clients. Thanks for the feedback!

Apr. 15th, 2019

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Verified Customer

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Gloria G. Rancho Cucamonga, CA

My tax balance was over $23K. They got me a settlement of $100

7 years ago

Reply from Optima Tax Relief

Wow! What a resolution, Ms. Gloria - it's the stuff of dreams! Thanks for working with us, and please enjoy that excellent resolution! Guess you can kiss those tax debt worries goodbye!

Apr. 9th, 2019

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Verified Customer

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william barabash Kingsport, TN

they are very good at what they do and there service is great

7 years ago

Reply from Optima Tax Relief

Thank you Mr. Barabash! It's a pleasure to hear back from you. We certainly appreciate your feedback.

Apr. 9th, 2019

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Verified Customer

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Robert Barrett

I'm on a payment plan I can afford, and that takes a Great Wait off My Mind

7 years ago

Reply from Optima Tax Relief

We're so thrilled to hear that!

Mar. 27th, 2019

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Verified Customer

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Valentino Pinckney

Great and fast service with constant feedback and status updates

7 years ago

Reply from Optima Tax Relief

Excellent to hear, Mr. Pinckney! Thank you for the feedback - we pride ourselves on transparency and excellent customer service, every time.

Mar. 13th, 2019

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Verified Customer

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Rick ashford

Very friendly service and they helped me with what ever I need

7 years ago

Reply from Optima Tax Relief

Excellent to hear, Mr. Ashford. We've enjoyed working together.

Mar. 13th, 2019

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Verified Customer

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Derrick Lofton

They handled my case effectively even with my hectic schedule.

7 years ago

Reply from Optima Tax Relief

Great to hear, Mr. Lofton. We always aim to please! We're glad we were able to help cater to your "hectic schedule."

Mar. 13th, 2019

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Verified Customer

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Mike

Numerous mistakes were made in first 1.5 years working with multiple reps. Two were removed from working with us as a result of their incompetence.

7 years ago

Reply from Optima Tax Relief

We take all our clients' concerns very seriously and it is always our intention to provide everyone the highest standard of customer service and consideration. We sincerely appreciate the feedback you provided, as we take all our clients’ concerns very seriously. In light of receiving your review, in order to locate your file, we would need to be provided with some additional info; such as, the name or email address that is on your file with us. If you feel uncomfortable giving out your info, you can call our customer service line at (800) 536-0734 and ask to be transferred to our Quality Assurance Department. One of our Quality Assurance Specialists will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around. Thank you.

Feb. 27th, 2019