Name: Optima Tax Relief
Rating: 4.3

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Verified Customer

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Nathan Case Carnegie, OK

Prompt responses and we'll informed staff

2 years ago

Reply from Optima Tax Relief

Fantastic to hear! Thank you for the positive review.

Sep. 22nd, 2022

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Verified Customer

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Lawrence Broyhill Hemet, CA

I think they charge too much and they don't communicate very well with their clients.

2 years ago

Reply from Optima Tax Relief

We appreciate your feedback and look forward to helping you resolve your tax debt with the IRS.

Sep. 22nd, 2022

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Verified Customer

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Justin Hyde Newport Beach, CA

My experience has been less than horrible to say the least. I've been contracted with your team for almost a year with no resolution in sight.

2 years ago

Reply from Optima Tax Relief

We hear you and we thank you for sending in feedback. We want to emphasize that we take our client's concerns very seriously and we seek to solve all issues brought to our attention immediately, such as yours. In fact, delivering excellence to all our clients is central to our mission, and we would truly appreciate the opportunity to speak with you directly so that you can provide us with additional details. One of our dedicated Quality Assurance Specialists has already been made aware of your concerns, has taken the initiative to review your case, and will be reaching out to you to further assist you with your case. But if you prefer to speak to us at your convenience, please feel free to give us a call at (800) 965-3192. It's always our goal to resolve every issue for our clients to the fullest possible extent, so thank you for providing that opportunity. We look forward to speaking with you and hope to resolve any concerns you may have.

Sep. 22nd, 2022

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Verified Customer

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Adam Sosa Snyder, TX

Always keeping me updated with my, and the costumer service are very generous

2 years ago

Reply from Optima Tax Relief

Thank you for the compliment! We do our best to make our client's experience as easy and seamless as possible.

May. 5th, 2022

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Verified Customer

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EM M Lake Forest, CA

Prompt response good service good website

2 years ago

Reply from Optima Tax Relief

Fantastic to hear! Thank you for the positive review.

Apr. 28th, 2022

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Verified Customer

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Tony Henry Winston-Salem, NC

Everyone I have worked with at optima has been amazing.

2 years ago

Reply from Optima Tax Relief

Dealing with the IRS can be a headache! We are overjoyed to hear we were able to resolve your tax burden.

Apr. 28th, 2022

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Verified Customer

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Crystal Weston Buford, GA

They have been informative and set my mind at ease.

2 years ago

Reply from Optima Tax Relief

Thank you for the compliment! We've enjoyed having you as a client.

Apr. 28th, 2022

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Verified Customer

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michael stephens Ashland, OR

very professional and timely,fair and works for the client.

2 years ago

Reply from Optima Tax Relief

Stupendous! We are overjoyed to hear that you had such a great experience with our team.

Apr. 21st, 2022

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Verified Customer

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Barry D Carpenter Kissimmee, FL

Efficiency & prompt service. Attention to detail is great.

2 years ago

Reply from Optima Tax Relief

We’re so grateful to have had you as a client! Thank you for your kind words.

Apr. 21st, 2022

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Verified Customer

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barbara wallace Philadelphia, PA

very prompt when I need a answer to a question

2 years ago

Reply from Optima Tax Relief

Happy to hear that our team of tax professionals was able to assist you and resolve your tax debt!

Apr. 21st, 2022

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Verified Customer

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Elizabeth Cuevas Ecorse, MI

Because everyone I talked to is always nice and helpful.

2 years ago

Reply from Optima Tax Relief

Stupendous! We are overjoyed to hear that we were able to get you compliant with the IRS. We wish you well!

Apr. 21st, 2022

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Verified Customer

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John Cartwright Anchorage, AK

Excellent customer service and fast, timely response.

2 years ago

Reply from Optima Tax Relief

Fantastic to hear! Thank you for the positive review.

Apr. 21st, 2022

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Verified Customer

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Jeffrey Watts Hummelstown, PA

Everybody was very helpful and it made my easier on me

2 years ago

Reply from Optima Tax Relief

We appreciate the time you took out of your day to leave this fantastic review!

Apr. 21st, 2022

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Verified Customer

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Dave Merkel Billings, MT

The excellent follow-through and follow-up

2 years ago

Reply from Optima Tax Relief

We’re so grateful to have had you as a client! Thank you for your kind words.

Mar. 30th, 2022

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Verified Customer

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Donald R Keen Florissant, MO

Very knowledgeable. And very professional

2 years ago

Reply from Optima Tax Relief

Thank you for thinking of our team as "knowledgeable and professional." We appreciate you sharing your experience!

Mar. 22nd, 2022

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Verified Customer

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Nicole scruggs Riverton, UT

Friendly, responsive, and easy to understand the program.

2 years ago

Reply from Optima Tax Relief

We always try to go the extra mile for all our clients! Thank you for the positive feedback.

Mar. 22nd, 2022

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Verified Customer

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franklin kasman Midland, TX

they did a wonderful job, but communicating with them was a nightmare

2 years ago

Reply from Optima Tax Relief

We appreciate the feedback and are overjoyed that we were able to resolve your tax burden!

Mar. 22nd, 2022

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Verified Customer

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Thomas Christy Checotah, OK

Knowledge of each person I have worked with.

2 years ago

Reply from Optima Tax Relief

Amazing to hear! Our team makes it their mission to ensure that each of our client's questions and concerns has been addressed.

Mar. 16th, 2022

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Verified Customer

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Jerome E Crockett Chicago, IL

To date, things have been put into motion, but I haven't seen any results as of yet.

2 years ago

Reply from Optima Tax Relief

Thank you for the valuable feedback. Every case our tax professionals work on is unique and may require additional time.

Mar. 16th, 2022

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Verified Customer

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Eugene Larken Grovertown, IN

Professional, Understanding, easy to deal with

2 years ago

Reply from Optima Tax Relief

Thank you for thinking of our team as "professional, understanding, and easy to deal with." We make it our mission to get people out of collections and compliant with the IRS!

Mar. 16th, 2022

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Verified Customer

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Brenda Baker Bronx, NY

my experience so far is great with the company

2 years ago

Reply from Optima Tax Relief

Glad to hear. Thank you for sharing your experience!

Mar. 10th, 2022

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Verified Customer

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Kenneth Laveen, AZ

Easy to work with. Easy to communicate with.

2 years ago

Reply from Optima Tax Relief

Owing a tax burden is tough enough! We’re happy to hear that we were able to assist you.

Mar. 10th, 2022

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Verified Customer

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stefan hera Chattanooga, TN

Great Company to work with with good results

2 years ago

Reply from Optima Tax Relief

Amazing to hear! We are so happy to have helped you resolve your tax burden with the IRS!

Feb. 9th, 2022

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Verified Customer

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Anonymous La Vergne, TN

They have done a great job dealing with the IRS.

2 years ago

Reply from Optima Tax Relief

We’re so grateful to have had you as a client! Thank you for your kind words.

Feb. 9th, 2022

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Verified Customer

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Henry Jolliff Saint Louis, MO

They were very professional about everything

2 years ago

Reply from Optima Tax Relief

We’re so grateful to have had you as a client! Thank you for your kind words.

Feb. 1st, 2022

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Verified Customer

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carter mack Grayson, GA

becuse every one i talked to was very knowledgable

2 years ago

Reply from Optima Tax Relief

Fantastic to hear! Thank you for the positive review.

Feb. 1st, 2022

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Verified Customer

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Randy Cooper Wetumpka, AL

Always answers questions and always communicates with you

2 years ago

Reply from Optima Tax Relief

We always try to go the extra mile for all of our clients! Thank you for the positive feedback.

Jan. 25th, 2022

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Verified Customer

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Kris Price Chandler, AZ

I don't feel like I get enough "personal" attention especially for paying you all 15K

2 years ago

Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided and we look forward to helping you resolve your tax debt with the IRS.

Jan. 25th, 2022

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Verified Customer

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Mina Moukdarath Walpole, MA

Because I feel like nothing is getting done with my taxes, no one has reached out to me and give me any updates about what's going on!!!

2 years ago

Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided. We want to assure you that we strive to provide the highest quality of customer service as well as obtain the best resolution for our clients. In light of receiving your comments, we have notified our QA team and expedited your case to a Specialist solely dedicated to addressing and resolving your specific concerns who will be reaching out to you ASAP. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at (800) 965-3192. We look forward to speaking with you.

Jan. 25th, 2022

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Verified Customer

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Allan Worthington Stillwater, OK

Very professional, friendly and helpful...

2 years ago

Reply from Optima Tax Relief

Thank you for thinking of our team as "professional, friendly, and helpful." We wish you well!

Jan. 25th, 2022

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Verified Customer

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Aquanetta Edwards Indian Head, MD

Very very professional and knowledgeable

2 years ago

Reply from Optima Tax Relief

We're happy to hear that our team was both "professional and knowledgeable."

Dec. 21st, 2021

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Verified Customer

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Mica Peschken Santa Rosa, CA

From the initial consultation, every agent was helpful and informative.

2 years ago

Reply from Optima Tax Relief

Amazing to hear that our team was able to assist you every step of the way!

Dec. 21st, 2021

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Verified Customer

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Kerry Price De Bary, FL

Communication and encouragement so far in the process

2 years ago

Reply from Optima Tax Relief

We appreciate the time you took out of your day to leave this wonderful review!

Dec. 21st, 2021

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Verified Customer

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Jeff Dixon Ayden, NC

Straightforward buisness approach with helpful staff.

2 years ago

Reply from Optima Tax Relief

Fantastic to hear! Thanks for sharing.

Dec. 21st, 2021

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Verified Customer

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Gina Kamara Belcamp, MD

They are professional and knowledgeable. They took time to answer questions.

2 years ago

Reply from Optima Tax Relief

We're so glad to hear that you had such a positive experience with our team!

Dec. 21st, 2021

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Verified Customer

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Randy Quitman, TX

continued efforts and communications without issues

2 years ago

Reply from Optima Tax Relief

Our top priority is making sure our clients have a full understanding of what’s going on with their cases. We’re happy to hear that we were able to assist you.

Dec. 21st, 2021

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Verified Customer

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Thomas Fontalbert Raleigh, NC

They have been extremely helpful and very diligent.

2 years ago

Reply from Optima Tax Relief

Thank you for choosing Optima to assist you with your tax needs! We wish you well moving forward.

Dec. 21st, 2021

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Verified Customer

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Austin McLinn Birmingham, AL

Very Professional g00d communications And handling

2 years ago

Reply from Optima Tax Relief

We appreciate your positive review! We pride ourselves on providing the best customer service to all our clients.

Dec. 21st, 2021

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Verified Customer

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Elizabeth McLendon Ellijay, GA

Have been so ready to help and staying in touch

2 years ago

Reply from Optima Tax Relief

Our team of tax professionals is here to resolve your tax debt. We’re happy to hear that you had such a great experience with us!

Dec. 21st, 2021

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Verified Customer

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Carl Humphreys Fort Smith, AR

very informitive and very well explained.

2 years ago

Reply from Optima Tax Relief

We always try to go the extra mile for all of our clients! Thank you for the positive feedback.

Dec. 21st, 2021

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Verified Customer

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James Clemons Cleveland, OH

They have great follow-up. Thanks for the assistance.

2 years ago

Reply from Optima Tax Relief

Amazing to hear! Thank you for the positive review.

Dec. 21st, 2021

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Verified Customer

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Joyce Auguatus Villa Rica, GA

Customer Service and Empathy for the customer is great.

2 years ago

Reply from Optima Tax Relief

It can be scary dealing with the IRS on your own. We're overjoyed to hear that our team has provided you with top-tier customer service!

Dec. 21st, 2021

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Verified Customer

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David Roanoke, VA

Very informative they give step by step process of the way there system work

2 years ago

Reply from Optima Tax Relief

Fantastic to hear! Thank you for the positive review.

Dec. 14th, 2021

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Verified Customer

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Delfina Matera Bronx, NY

Solve my problem and get back to me quickly.

2 years ago

Reply from Optima Tax Relief

Happy to hear we were able to resolve your tax situation!

Dec. 14th, 2021

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Verified Customer

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Casey Bettencourt San Jose, CA

They are very helpful and made it easy for me

2 years ago

Reply from Optima Tax Relief

Happy to hear that our team of tax professionals was able to assist you and resolve your tax debt!

Dec. 14th, 2021

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Verified Customer

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Timothy A Forte White Plains, NY

They stayed on top of everything and they were very helpful

2 years ago

Reply from Optima Tax Relief

We want to thank you for choosing Optima to help you resolve your tax debt!

Dec. 14th, 2021

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Verified Customer

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Jon w Green jr Crestview, FL

Courteous, responsive and have helped put me at ease!

2 years ago

Reply from Optima Tax Relief

We always try to go the extra mile for all of our clients! Thank you for the positive feedback.

Dec. 7th, 2021

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Verified Customer

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MaCarlos Brown Olive Branch, MS

They have been extremely helpful and flexible.

2 years ago

Reply from Optima Tax Relief

Thank you for the compliment! We do our best to make our client's experience as easy and seamless as possible.

Dec. 7th, 2021

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Duane McDonald Rainbow, TX

They been quick to respond to any of my many questions

2 years ago

Reply from Optima Tax Relief

Our team has a passion for resolving tax debt and we are happy to hear that we were able to help you out.

Dec. 7th, 2021

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Diane Woods Woodbridge, VA

It is taking a long time to get verification of amount will pay

2 years ago

Reply from Optima Tax Relief

We appreciate your feedback and look forward to helping you resolve your tax debt with the IRS.

Dec. 7th, 2021