Name: Optima Tax Relief
Rating: 3.8

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Verified Customer

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Alan Wyatt South Padre Island, TX

Professionalism, knowledge, character, integrity, efficiency

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Wyatt!

Aug. 18th, 2020

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Verified Customer

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Ray Green Los Angeles, CA

Exemplary service, outstanding organization, top flight professionalism.

5 years ago

Reply from Optima Tax Relief

Wow, thanks Mr. Green!

Aug. 18th, 2020

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Verified Customer

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Thomas Dotson Jr Sylmar, CA

Because the representatives are very precise and professional.

5 years ago

Reply from Optima Tax Relief

Thank you for the pleasant feedback Mr. Dotson!

Aug. 18th, 2020

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Verified Customer

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Dale Schneider Van Nuys, CA

They have understood the issues i have and have put up with me. God Bless them

5 years ago

Reply from Optima Tax Relief

And we're so happy to have helped you receive an incredible resolution!

Aug. 18th, 2020

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Verified Customer

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Dorothy Nicholson Newark, NJ

Very well knowledgeable in tax business and professional ism beyond reproach

5 years ago

Reply from Optima Tax Relief

Thank you Ms. Nicholson!

Aug. 18th, 2020

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Verified Customer

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Greg S Paramus, NJ

The process has taken way too long. For the amount of money i paid it should have taken less than the 10 months it took and we're still not finished

5 years ago

Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention.

Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Aug. 18th, 2020

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Verified Customer

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1SGjjs Round Hill, VA

Professional assistance and advisory with a very stressful process.

5 years ago

Reply from Optima Tax Relief

Thank you!

Aug. 18th, 2020

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Verified Customer

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David Hunter Savannah, GA

They provided me with everything that I needed, service was excellent.

5 years ago

Reply from Optima Tax Relief

Congratulations and enjoy!

Aug. 18th, 2020

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Verified Customer

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Andrew Guenther Durham, NC

kept me informed and worked with me whenever I had a question.

5 years ago

Reply from Optima Tax Relief

We are so glad to hear that and communication really is our priority here!

Aug. 3rd, 2020

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Verified Customer

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Joselyn Harris San Diego, CA

They have dealt with my back taxes as well as doing my taxes each year

5 years ago

Reply from Optima Tax Relief

Thank you Ms. Harris!

Aug. 3rd, 2020

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Verified Customer

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Mattie Young Long Beach, CA

Excellent service , lots of communication, very trust worthy

5 years ago

Reply from Optima Tax Relief

We're happy to hear that, thank you! Our great clients make communication easy.

Aug. 3rd, 2020

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Verified Customer

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William Hardy

They Listen,They work for you,They want to help, they resolve your problems,

5 years ago

Reply from Optima Tax Relief

We do listen to our clients, Mr. Hardy, thank you!

Jul. 22nd, 2020

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Verified Customer

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Yvonne Wicks

Pandemic unable to pay but they are still progressing with my case

5 years ago

Reply from Optima Tax Relief

We are happy to help Ms. Wicks.

Jul. 22nd, 2020

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Verified Customer

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Jimmy Aldridge

Your hard work and the information I was given was very helpful

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Aldridge! We appreciate that.

Jul. 22nd, 2020

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Verified Customer

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Paul Aguirre

They explained everything to the tee. Answered all my questions and concerns.

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Aguirre for the feedback!

Jul. 22nd, 2020

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Verified Customer

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Andri Turner Sterrett, AL

They are very helpful and they are working with me at this moment

5 years ago

Reply from Optima Tax Relief

Excellent! Please let us know if we can help you with anything by contacting us directly on our social media.

Jun. 23rd, 2020

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Verified Customer

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Kevin and Kathy Hehn Chattanooga, TN

Optima found our mistakes in what we were doing in filling out our taxes.

5 years ago

Reply from Optima Tax Relief

We don't want to find mistakes, but when we do, just know we're doing our job! We hope you enjoy your resolution and ease from stress by the IRS!

Jun. 23rd, 2020

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Verified Customer

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Anne Dempsey Westland, MI

Very helpful, reassuring and patient. Takes the worry from client to them.

5 years ago

Reply from Optima Tax Relief

That's what we want to hear the most! So glad we are able to provide you that ease of the process!

Jun. 23rd, 2020

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Verified Customer

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DAVID NAYTHONS Glendale, CA

OPTIMA TOOK ON MY CASE AND I OMLY HAD TO PAY $2,120.00 AGAINST $50.000.00

5 years ago

Reply from Optima Tax Relief

That's amazing Mr. Naythons! Glad we were able to present you with an offer in compromise, and congratulations on your resolution!

Jun. 23rd, 2020

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Verified Customer

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Alonzo Martinez Lakeland, FL

Very helpfull good customers service work well with payments

5 years ago

Reply from Optima Tax Relief

Thank you for the feedback Mr. Martinez!

Jun. 9th, 2020

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Verified Customer

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Jeff Brock Knoxville, TN

They keep in constant contact and very helpful in walking me through every step

5 years ago

Reply from Optima Tax Relief

Excellent communication with our clients is one of our biggest priorities!

Jun. 9th, 2020

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Verified Customer

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Roland Ketchens Reserve, LA

Good Service, Caring Staff And Compassion And Understanding

5 years ago

Reply from Optima Tax Relief

We've enjoyed working with you, thank you!

Jun. 9th, 2020

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Verified Customer

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Anonymous Opa Locka, FL

Thanks for your help and support couldn't have done it without your help

5 years ago

Reply from Optima Tax Relief

Thank you for your feedback! We're so happy to have helped you.

Jun. 3rd, 2020

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Verified Customer

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Liliana Torrado

Very professional and nice people. They really helped with tax problems.

5 years ago

Reply from Optima Tax Relief

So happy to hear that Ms. Torrado, thank you!

May. 27th, 2020

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Verified Customer

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Dean Haske

great on communication , very efficent , met my expectations

5 years ago

Reply from Optima Tax Relief

Glad we met your expectations on communication Mr. Haske!

May. 26th, 2020

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Verified Customer

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melvin thomas

always reliable and helpful and would recommend the company to anyone

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Thomas, we appreciate it!

May. 26th, 2020

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Verified Customer

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Cynthia Reed

Real helpful and caring people that take time to answer all your questions

5 years ago

Reply from Optima Tax Relief

Thank you for the feedback Ms. Reed!

May. 26th, 2020

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Verified Customer

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Elena Jones

Very nice lady, was concern about me understand the program in general.

5 years ago

Reply from Optima Tax Relief

Thanks Ms. Jones, we'll pass on the kind feedback!

May. 26th, 2020

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Verified Customer

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Stephanie Grodell

The portal is very easy to use and the staff follow up when they say they will.

5 years ago

Reply from Optima Tax Relief

Thanks Ms. Grodell! We appreciate that and we appreciate you following up!

May. 26th, 2020

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Verified Customer

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james litofsky

Optima is the best and most caring and hard working to get the results !

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Litofsky!

May. 26th, 2020

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Verified Customer

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Terry Dunn

They have been timely, professional and answered all questions and concerns

5 years ago

Reply from Optima Tax Relief

We appreciate that!

May. 26th, 2020

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Verified Customer

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Vernon McMillan

Always friendly, knowledgable, amd willimg to help solve your issues

5 years ago

Reply from Optima Tax Relief

Thanks Mr. McMillan! We appreciate all of your help.

May. 26th, 2020

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Verified Customer

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Joel Batten Monroe, NC

A Great Company to Work With. They had my back the first time i called

5 years ago

Reply from Optima Tax Relief

Of course Mr. Batten! Happy to hear it.

May. 12th, 2020

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Verified Customer

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Bonnie Canton, TX

They were very prompt with taking care of my taxes and getting a settlement.

5 years ago

Reply from Optima Tax Relief

Congratulations Bonnie! We've enjoyed working with you and we know you're happy to have resolved your tax debt with the IRS!

May. 12th, 2020

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Verified Customer

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Sean M Stratton Las Vegas, NV

Very helpful people i have worked with to get my tax situation under control

5 years ago

Reply from Optima Tax Relief

Excellent to hear and congrats on your resolution!

May. 11th, 2020

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Verified Customer

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pam Moorpark, CA

Courteous. Good response to questions, concerns, Helpful. A good resource.

5 years ago

Reply from Optima Tax Relief

Great to hear! Thanks for writing in, and please enjoy your day.

May. 12th, 2020

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Verified Customer

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Kristen Hensley San Jose, CA

Help me resolve my tax problem in a caring and professional way.

5 years ago

Reply from Optima Tax Relief

Thanks Ms. Hensley! We appreciate your feedback.

May. 11th, 2020

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Verified Customer

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Elizabeth Rutkes Caldwell, ID

Optima takes care of their customers and takes care of everything for you.

5 years ago

Reply from Optima Tax Relief

Absolutely! Our clients are our first priority. Thanks Ms. Rutkes!

May. 5th, 2020

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Verified Customer

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karen landon Woodbridge, VA

so far helpful and communicative, i've enjoyed working with them

5 years ago

Reply from Optima Tax Relief

Thanks for writing in with your feedback, Ms. Landon.

May. 5th, 2020

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Verified Customer

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Ray Culler Cameron, NC

They have been Super supportive and answer all questions quickly and easily.

5 years ago

Reply from Optima Tax Relief

Great to hear Mr. Culler!

May. 5th, 2020

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Verified Customer

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VINCENT GILLESPIE Chicago, IL

Because they are very professional in what they do I'm grateful and satisfied

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Gillespie! Happy to work with you.

May. 5th, 2020

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Verified Customer

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BILL LAWRENCE Winter Park, FL

Kurt W told me what going on with my case and also inform me of the next step

5 years ago

Reply from Optima Tax Relief

Of course! We're happy to have worked to get you the resolution you deserve!

Apr. 7th, 2020

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Verified Customer

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Sophia Alice Vander Plaat

Procedures are easy to understand and representatives are always so helpful.

5 years ago

Reply from Optima Tax Relief

Thanks for sharing, Ms. Plaat! Our team loves our clients and love what they do.

Mar. 4th, 2020

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Verified Customer

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Regina Taitts

They are hard working and helping us get our taxes straightened out.

5 years ago

Reply from Optima Tax Relief

Of course, we're so proud to have assisted you Ms. Taitts!

Mar. 4th, 2020

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Verified Customer

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Ronald Jackson

Very effective. They take you through the process step by step.

5 years ago

Reply from Optima Tax Relief

Definitely, Mr. Jackson! We always take care of our clients to the best of our ability!

Mar. 4th, 2020

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Verified Customer

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Steve Washington, DC

Working with the staff, the ease of their portal system to upload doumentation

5 years ago

Reply from Optima Tax Relief

Thank you Steve - our staff enjoys showing our clients the portal system and convenient it is! We are enjoying working with you, so we appreciate the feedback.

Feb. 26th, 2020

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Verified Customer

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Mark Rudnicki Naples, FL

They did everything I needed them to do and saved me tons of money.

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Rudnicki! We're glad to have saved you a ton of money!

Feb. 14th, 2020

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Verified Customer

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Paul

fast reponse, knowledgable to my personnel situation, able to resolve my issues

5 years ago

Reply from Optima Tax Relief

Thank you, that's great to hear!

Feb. 11th, 2020

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Verified Customer

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Melvin Barnes Sr

Best customer service and they understand people circumstance es

5 years ago

Reply from Optima Tax Relief

Absolutely. We know what our clients have been through and we try to get them through the process and provide an excellent resolution as fast as we can!

Feb. 11th, 2020

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Edward Eriksen

Honest - no hidden fees or additional charges. Kept me informed. Too many case manager changes

5 years ago

Reply from Optima Tax Relief

That's great feedback. We're glad you appreciate our pricing and transparency too!

Feb. 11th, 2020