Name: Optima Tax Relief
Rating: 4.3

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Verified Customer

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Charles Delaware Jr Port Arthur, TX

Because the whole process was great and completed in a timely manner.

3 years ago

Reply from Optima Tax Relief

Thank you for the compliment! We do our best to make our client's experience as easy and seamless as possible.

Oct. 6th, 2021

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Verified Customer

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Johnel Varnum Canton, NC

They get the job done. They get the very best results accomplished to please everyone.

3 years ago

Reply from Optima Tax Relief

Stupendous! We are overjoyed to hear that we were able to get you compliant with the IRS. We wish you well!

Oct. 6th, 2021

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Verified Customer

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J. French Hawthorne, CA

Customer Service is amazing, they resolved all my issues. But process is lengthy.

3 years ago

Reply from Optima Tax Relief

Excellent! Thank you for the great review. We take pride in providing our clients with exceptional customer service so we're glad you had a great experience

Sep. 21st, 2021

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Verified Customer

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Lois Banner Yonkers, NY

They are very professional and they keep me up to date on mycase.

3 years ago

Reply from Optima Tax Relief

Thank you for the great review!

Sep. 21st, 2021

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Verified Customer

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Melvin W Leeper Jr Upper Marlboro, MD

Very knowledgeable. Always seeking the best solution/option for their clients

3 years ago

Reply from Optima Tax Relief

Thank you for the great review. Our company’s passion is to resolve as much tax debt with the IRS as possible!

Sep. 21st, 2021

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Verified Customer

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bonnie sheraden Byron, IL

they are always keeping you up to date on every thing they do

3 years ago

Reply from Optima Tax Relief

Fantastic to hear! Thanks for sharing.

Sep. 7th, 2021

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Verified Customer

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Curl Pat Graham, NC

Not happy with service was not given accurate information.. it's taking forever to get my case settled

3 years ago

Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention.

Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Sep. 7th, 2021

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Verified Customer

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Issac Lopez Buffalo, NY

Sincere professionals that work hard to get things under control.

3 years ago

Reply from Optima Tax Relief

Fantastic to hear! Thank you for the positive review.

Sep. 7th, 2021

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Verified Customer

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Michael Colton Houston, TX

Condidence get the job done, keep me updated and decrease my stress

3 years ago

Reply from Optima Tax Relief

Falling behind on taxes can happen to anyone! We are so happy that you chose Optima to resolve your tax situation. We appreciate you sharing your story.

Sep. 7th, 2021

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Verified Customer

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Terence B Walker Wilmington, DE

They are awesome. They were extremely well prepared and competent

3 years ago

Reply from Optima Tax Relief

We appreciate your positive review! We pride ourselves on providing the best customer service to all our clients.

Sep. 7th, 2021

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Verified Customer

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DIANE R TRIMBLE Shawnee Mission, KS

Started off great working with David, however, we've had 4 appointments scheduled w/ case managers who were a no show.

3 years ago

Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention.

Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Aug. 26th, 2021

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Verified Customer

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Heidi Lafinier Reno, NV

Very informative I feel like they have my best interests in mind.

3 years ago

Reply from Optima Tax Relief

We appreciate your kind words. Our company’s passion is to resolve as much tax debt with the IRS as possible!

Aug. 25th, 2021

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Verified Customer

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Julie Knisley Galloway, OH

Quick communication. Talk to a specific person who knows your case.

3 years ago

Reply from Optima Tax Relief

Thank you for choosing Optima to assist you with your tax needs! We wish you well moving forward.

Aug. 25th, 2021

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Verified Customer

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Julie Basurto Anaheim, CA

They have been very helpful and they have great communication with us.

3 years ago

Reply from Optima Tax Relief

Thank you for the kind review!

Aug. 25th, 2021

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Verified Customer

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Linda Sanders Seaford, DE

I have never received a call from my tax specialist and have sent three emails and now left two messages.

3 years ago

Reply from Optima Tax Relief

Your opinion truly matters to us. We'd like to speak with you as soon as possible to make the situation right and better understand your concerns. However, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Aug. 26th, 2021

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Verified Customer

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Lois Blanton Beebe, AR

They have been very helpful. Answered my questions promptly.

3 years ago

Reply from Optima Tax Relief

Thank you for your positive review. Our team of tax professionals is here to assist you and answer any of your tax questions!

Aug. 25th, 2021

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Verified Customer

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Angela Pittman Lexington, NC

They go above and beyond in reaching out and informing you about your case

3 years ago

Reply from Optima Tax Relief

Thank you for the outstanding feedback!

Aug. 10th, 2021

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Karen L Burd Mount Bethel, PA

So far they seem good but my case isn't final so when it's finished I'll review again.

3 years ago

Reply from Optima Tax Relief

Thank you Ms. Burd, we appreciate the early feedback. Please let us know how we can assist you!

Aug. 4th, 2021

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Verified Customer

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Michael Sink Ann Arbor, MI

Solid and quick work on a multi year tax package. Thanks very much!

3 years ago

Reply from Optima Tax Relief

Excellent, we're proud to have helped you reach a positive resolution, Mr. Sink!

Aug. 4th, 2021

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Verified Customer

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B. Hollifield Holly Springs, NC

They took my documents and went for it! Responsive and professional.

3 years ago

Reply from Optima Tax Relief

Happy to hear Mr. Hollifield you had such a positive experience with our team.

Jul. 30th, 2021

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Verified Customer

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Philip L Simmons Menominee, MI

The excellent way they provide data and process all tax needs with the IRS.

3 years ago

Reply from Optima Tax Relief

Thanks Mr. Simmons!

Jul. 30th, 2021

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Verified Customer

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Charles Vaughn Oklahoma City, OK

Good service nice people got my taxes in line with my accounts

3 years ago

Reply from Optima Tax Relief

Thanks Mr. Vaughn, we're glad to hear it! Our team is truly one of the hardest-working teams out there, and we're honored to hear you recognize them!

Jul. 30th, 2021

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Verified Customer

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Amber N Spears Alhambra, CA

I haven't had 1 issue. They are very thorough and open to all questions

3 years ago

Reply from Optima Tax Relief

Thank you for the great feedback.

Jul. 21st, 2021

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Verified Customer

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Willie Dallas, TX

Awesome always helpful and follows up and sends emails and text

3 years ago

Reply from Optima Tax Relief

Thanks Willie, that is very appreciated. We pride ourselves on our great communication with clients.

Jul. 21st, 2021

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William Donoghue Cincinnati, OH

Seems like they really care. When I try to reach out to someone they try to get an answer for me.

3 years ago

Reply from Optima Tax Relief

Thank you Mr. Donoghue, that's our goal. We're glad you felt that.

Jun. 22nd, 2021

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Verified Customer

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Scott Ring Waynesville, NC

They were responsive to all my needs. Always available for questions.

3 years ago

Reply from Optima Tax Relief

Thank you Mr. Ring, we appreciate your feedback. We will continue to be available to you!

Jun. 22nd, 2021

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Verified Customer

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Lucian Carson, CA

They answer and return your calls. Very knowledgeable and pleasant.

3 years ago

Reply from Optima Tax Relief

Excellent, thank you! We're here when you need us.

Jun. 22nd, 2021

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Verified Customer

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Mack Woodcock Prospect Heights, IL

They made a very stressful u certain situation very manageable.

3 years ago

Reply from Optima Tax Relief

That's fantastic to hear. Be well!

Jun. 22nd, 2021

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Verified Customer

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Sandradbarnes Greensboro, NC

They are helping me with everything I was lost until I called them

3 years ago

Reply from Optima Tax Relief

Thank you!

Jun. 22nd, 2021

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Verified Customer

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Tyrone L Evans Canton, MI

They care about the customer/client and went above all my expectations

3 years ago

Reply from Optima Tax Relief

Thanks Mr. Evans, that's what we like to hear!

Jun. 22nd, 2021

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Verified Customer

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VICTORIA VOLK Bossier City, LA

Never rushing me when I have questions. Patience with crying jags

3 years ago

Reply from Optima Tax Relief

Glad to hear it, Ms. Volk. We always walk our clients through the process with care.

Jun. 22nd, 2021

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Verified Customer

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Robert Dean Snyder Kimball, NE

Very easy to work with. Polite. Explained the process very well.

3 years ago

Reply from Optima Tax Relief

Thanks Mr. Snyder, we're happy to hear it. Thank you for sharing!

Jun. 22nd, 2021

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Verified Customer

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Suzette Mitchell Los Angeles, CA

They're thorough and work on our behalf. They relieve the worry and stress.

3 years ago

Reply from Optima Tax Relief

Thanks Ms. Mitchell, we're glad to hear it!

Jun. 17th, 2021

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Verified Customer

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Troy Simpson Desoto, TX

Professional and thorough. Slow but always gets the job done.

3 years ago

Reply from Optima Tax Relief

We appreciate the feedback, Mr. Simpson, and we'll continue to work with you to achieve a great result!

Jun. 17th, 2021

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Verified Customer

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Millicent Shields Calumet City, IL

They've been very helpful and responds back quickly if I have any questions.

3 years ago

Reply from Optima Tax Relief

Thank you Ms. Shields, we are glad our team's excellent communication has been beneficial to you in this process!

Jun. 17th, 2021

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Verified Customer

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Keith Ginn Munford, AL

Contacted several places about my problem they did seem to have time for me

3 years ago

Reply from Optima Tax Relief

Thank you Mr. Ginn.

Jun. 10th, 2021

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Verified Customer

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Julie Burlington, NC

They keep in touch and let me know how things are progressing

3 years ago

Reply from Optima Tax Relief

And we will continue that transparency and communication. Thank you, Julie!

Jun. 10th, 2021

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Verified Customer

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Jerome Harris Piedmont, SC

They took the pressure off me so that I would not have to worry about anything.

3 years ago

Reply from Optima Tax Relief

Excellent, that's what we do best! Thank you Mr. Harris.

Jun. 10th, 2021

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Verified Customer

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Ricky Grandberry Huntsville, AL

Because of their willing to go all the way for you they are stress relievers

3 years ago

Reply from Optima Tax Relief

Thank you Mr. Grandberry! We're pleased to work with you.

May. 24th, 2021

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Verified Customer

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Jeffrey Oneonta, AL

Very happy with their service to date. I would recommend to other.

3 years ago

Reply from Optima Tax Relief

Your thoughts are incredibly important to us. Glad to have been of service, and thank you for the recommendation.

May. 24th, 2021

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Verified Customer

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Andrew Williams Wilson, NC

Because Optima is the best and they can save u alot of money

3 years ago

Reply from Optima Tax Relief

Thank you Mr. Williams!

May. 24th, 2021

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Verified Customer

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James Mosley Clarksville, TN

They stood behind their word on helping me get my taxes done the right way

3 years ago

Reply from Optima Tax Relief

Great to hear, Mr. Mosley - thanks for the feedback and we're proud to have brought you a great resolution.

May. 18th, 2021

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Verified Customer

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Erika Douglas Avondale, AZ

Not enough status updates. We have been asked to upload documents that have already been uploaded.

3 years ago

Reply from Optima Tax Relief

Thank you Ms. Douglas, we'll be with you shortly!

May. 18th, 2021

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Verified Customer

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Darrell Harris Salisbury, MD

They do what they do very well and they get great results for their customers

3 years ago

Reply from Optima Tax Relief

Thank you for sharing Mr. Harris!

May. 17th, 2021

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Verified Customer

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J green Vacaville, CA

Very helpful and alway eager to help me with my problems or questions

3 years ago

Reply from Optima Tax Relief

Thank you Mr. Green, we appreciate it and are always here to help!

May. 18th, 2021

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Verified Customer

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Ben Winston-Salem, NC

Excellent service. Always prompt with my answers. Very Trustworthy

3 years ago

Reply from Optima Tax Relief

Wow, we appreciate the great feedback, Ben!

Apr. 5th, 2021

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William Haynes Buford, GA

Other than helping get my previous tax returns filed, they did nothing to get my tax liability problems resolved.

3 years ago

Reply from Optima Tax Relief

Thank you for your feedback, Mr. Haynes.

Mar. 25th, 2021

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Verified Customer

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Daniel Tamashiro Honolulu, HI

They resolved my tax burden. They made it that I pay nothing.

3 years ago

Reply from Optima Tax Relief

Thank you for the feedback, Mr. Tamashiro! That's an incredible resolution, congratulations!

Mar. 25th, 2021

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Charles Johnson Baltimore, MD

They relieve a lot of stress that I was going through with the irs. Awesome.

3 years ago

Reply from Optima Tax Relief

We are proud to assist you, thank you Mr. Johnson!

Mar. 19th, 2021

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Verified Customer

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Kay Grams Muskegon, MI

Easy to work with and very nice. They work hard for people.

3 years ago

Reply from Optima Tax Relief

Thank you for the feedback! We're passing this along to our hard-working staff!

Mar. 1st, 2021