Name: Optima Tax Relief
Rating: 3.8

check_circle

Verified Customer

star star star star star

Orlando Hogan North Las Vegas, NV

good communication and prompt service, good information

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Hogan! We hope to provide you with exemplary communication!

Jun. 3rd, 2020

check_circle

Verified Customer

star star star star star

Sharon Follayttar Portland, ME

They handled my tax situation very professionally

5 years ago

Reply from Optima Tax Relief

That's wonderful to hear Ms. Follayttar!

Jun. 3rd, 2020

check_circle

Verified Customer

star star star star star

James Asbury Park, NJ

great consumer service , and equally good tax professionals

5 years ago

Reply from Optima Tax Relief

Thank you James!

Jun. 3rd, 2020

check_circle

Verified Customer

star star star star star_border

Lydia Wagner Volkens Philadelphia, PA

My ccase isn't closed yet why should i rate the company now.

5 years ago

Reply from Optima Tax Relief

Thanks for your feedback!

Jun. 3rd, 2020

check_circle

Verified Customer

star star star star star_border

Artemio Willow Spring, NC

They are there for us and they answer all of our questions when we call

5 years ago

Reply from Optima Tax Relief

Thank you for the feedback! We have enjoyed working with you.

Jun. 3rd, 2020

check_circle

Verified Customer

star star star star star

Reginald Shelby, NC

customer service and there knowledge was great

5 years ago

Reply from Optima Tax Relief

We appreciate that and will be passing on your kind words to our team! Thank you.

Jun. 3rd, 2020

check_circle

Verified Customer

star star star star star

michael connolly Greenville, SC

veryfast,very informative, and very trustworthy

5 years ago

Reply from Optima Tax Relief

Thank you for working with us Mr. Connolly! Glad to deliver excellent results.

Jun. 3rd, 2020

check_circle

Verified Customer

star star star star star

Joe Williford Vine Grove, KY

great people great job took care of my irs problems

5 years ago

Reply from Optima Tax Relief

Hi Mr. Williford, thank you for your feedback! We are so appreciative of you taking the time to write into us.

Jun. 3rd, 2020

check_circle

Verified Customer

star star star star star

Terry Rowland Bridgeton, MO

Because of the way they have treated my case and my

5 years ago

Reply from Optima Tax Relief

Hi Ms. Rowland, thank you for providing feedback! We certainly appreciate it.

Jun. 3rd, 2020

check_circle

Verified Customer

star star star star star

Montez Bates

Optima provides prompt attention to the customer.

5 years ago

Reply from Optima Tax Relief

Thanks for the feedback!

May. 26th, 2020

check_circle

Verified Customer

star star star star star

Garfield dyer

They was able to help me with my tax problems

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Dyer!

May. 26th, 2020

check_circle

Verified Customer

star star star star star

Richard Peterson

They do all the work and get the best deal for you.

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Peterson! Glad you found our service to be a positive experience for you!

May. 26th, 2020

check_circle

Verified Customer

star star star star star

Ever Rodriguez

Very clear with the process,awnsered all my questions,

5 years ago

Reply from Optima Tax Relief

Thank you!

May. 26th, 2020

check_circle

Verified Customer

star star star star star

Rob Ondish

Excellent from the first phone call. Professional.

5 years ago

Reply from Optima Tax Relief

We appreciate the feedback Mr. Ondish, and will let our team know!

May. 26th, 2020

check_circle

Verified Customer

star star star star star

Marlena Galazka

Most help i ever got was From Optima team

5 years ago

Reply from Optima Tax Relief

Thanks Ms. Galazka!

May. 26th, 2020

check_circle

Verified Customer

star star star star star

Claiborne Shelton

Excellent service and quality of service.

5 years ago

Reply from Optima Tax Relief

Thank you for the positive feedback!

May. 27th, 2020

check_circle

Verified Customer

star star star star star

Allison Hickory, NC

very helpful in explaining what they are doing

5 years ago

Reply from Optima Tax Relief

Thanks Allison! We've enjoyed working with you tremendously and know you're taking advantage of your incredible resolution.

May. 12th, 2020

check_circle

Verified Customer

star star star star star

Edward Vomacka Akron, OH

Good communication. Easy to deal with associates.

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Vomacka! Our team enjoyed working with you and they appreciate the positive feedback!

May. 11th, 2020

check_circle

Verified Customer

star star star star star

Doreen Mount Vernon, TX

Very personable And help with whatever your needs are

5 years ago

Reply from Optima Tax Relief

We enjoyed helping you come to a phenomenal resolution with the IRS. Thank you for sharing!

May. 12th, 2020

check_circle

Verified Customer

star star star star star

Joseph Zoblescin Mesa, AZ

Always keeps me informed about how our case is progressing.

5 years ago

Reply from Optima Tax Relief

Of course! Our team is on it. Thanks Mr. Zoblescin!

May. 12th, 2020

check_circle

Verified Customer

star star star star star

Karyl Kawaichi San Diego, CA

Lisa L has been super patient & helpful.

5 years ago

Reply from Optima Tax Relief

Thanks Ms. Kawaichi!

May. 5th, 2020

check_circle

Verified Customer

star star star star star

Tanoris Ayers Mansfield, TX

Everyone is very helpful & an responds in a timely manner

5 years ago

Reply from Optima Tax Relief

Great to hear! Thank you! We'll pass along your kind feedback to the team.

May. 5th, 2020

check_circle

Verified Customer

star star star star star

Rodrick Gamble Semmes, AL

Very helpful, diligent, courteous and professional

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Gamble!

Apr. 28th, 2020

check_circle

Verified Customer

star star star star star

Denny Dallas, TX

very trustworthy.. Communicate well. easy to use portal

5 years ago

Reply from Optima Tax Relief

Thanks Denny! We're glad you enjoyed our easy to use client portal. It's a favorite of ours and makes our client's lives easier!

Apr. 28th, 2020

check_circle

Verified Customer

star star star star star

Karl B Soderholtz Seminole, TX

THey helped me understands and fix my tax prpblem.

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Soderholtz!

Apr. 28th, 2020

check_circle

Verified Customer

star star star star star

Jovina Moorpark, CA

Very detailed/ easy to get in contact with

5 years ago

Reply from Optima Tax Relief

Thank you Jovina! We've appreciated working with you!

Apr. 9th, 2020

check_circle

Verified Customer

star star star star star

JoAnn Wilson Bladensburg, MD

They were very helpful and pleasant. All around awesome

5 years ago

Reply from Optima Tax Relief

Great, thank you Ms. Wilson!

Apr. 9th, 2020

check_circle

Verified Customer

star star star star star

Mike G Anaheim, CA

They are easy to talk with, intelligent and caring.

5 years ago

Reply from Optima Tax Relief

We appreciate it Mike! Our team enjoys working with all of our clients and helping them through this challenging process!

Apr. 9th, 2020

check_circle

Verified Customer

star star star star star

Richard Burke Roanoke, VA

Very good communication upfront and easy to understand

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Burke! We've enjoyed working with you tremendously.

Apr. 6th, 2020

check_circle

Verified Customer

star star star star star_border

Nancy Fahey Louisville, KY

People are very nice to talk to. They take all of our info seriously.

5 years ago

Reply from Optima Tax Relief

We appreciate that, Ms. Fahey! We do take our clients cases incredibly seriously. You are always a priority to us.

Apr. 6th, 2020

check_circle

Verified Customer

star star star star star

Joseph Briggs Raleigh, NC

Very responsive to questions and concerns

5 years ago

Reply from Optima Tax Relief

Wonderful! We're so happy to have brought you to a resolution you value!

Apr. 6th, 2020

check_circle

Verified Customer

star star star star star

Jim Winter Haven, FL

Very attentive ,good follow up and well prepared

5 years ago

Reply from Optima Tax Relief

Excellent to hear! Enjoy your resolution.

Apr. 6th, 2020

check_circle

Verified Customer

star star star star star

Dwayne kinloch Crowley, TX

Great communication. They care. Follow up is excellent.

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Kinloch! We've been so pleased to work with you!

Apr. 7th, 2020

check_circle

Verified Customer

star star star star star

Barton Bailey Covington, GA

Take care of my issues and listen to my concerns

5 years ago

Reply from Optima Tax Relief

Of course Mr. Bailey! You are a priority to us and we enjoyed working with you!

Apr. 6th, 2020

check_circle

Verified Customer

star star star star star

Steven Davis

They really have help us solved our tax problem

5 years ago

Reply from Optima Tax Relief

Thank you for sharing your feedback Mr. Davis!

Apr. 2nd, 2020

check_circle

Verified Customer

star star_border star_border star_border star_border

Theresa

Didn't help with tax problem! Just added more cost to me. No recommendation from me other than to run in a different direction!

5 years ago

Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention.

Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Mar. 9th, 2020

check_circle

Verified Customer

star star star star star

Richard

Efficiency and communication, respectful to your situation.

5 years ago

Reply from Optima Tax Relief

We appreciate that Richard! We have enjoyed working with you. Please enjoy your resolution!

Mar. 10th, 2020

check_circle

Verified Customer

star star star star star

Bobby Jones

They're good at keeping you informed on your tax relief

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Jones! We've enjoyed working with you tremendously.

Mar. 10th, 2020

check_circle

Verified Customer

star star star star star

John winn

Excellent communication between both parties

5 years ago

Reply from Optima Tax Relief

It does take two! Thank you for the feedback, Mr. Winn! We enjoyed working with you and bringing you to a great resolution.

Mar. 10th, 2020

check_circle

Verified Customer

star star star star star

Thomas Jefferson III

Helped me with my tax issues when no one else could.

5 years ago

Reply from Optima Tax Relief

We're so happy to have helped!

Mar. 10th, 2020

check_circle

Verified Customer

star star star star star

Elton Lawrence

Easy to work with , professional, helpful ''

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Lawrence!

Mar. 10th, 2020

check_circle

Verified Customer

star star star star star

Holli

They respond quickly, efficiently and politely.

5 years ago

Reply from Optima Tax Relief

Great to hear, Holli! We're happy to continue working with you.

Mar. 4th, 2020

check_circle

Verified Customer

star star star star star

Mitchell Sherman

They addressed ny issues in a complex case to resolution

5 years ago

Reply from Optima Tax Relief

Excellent, we're happy to have helped Mr. Sherman! Congratulations on a fantastic resolution!

Mar. 4th, 2020

check_circle

Verified Customer

star star star star star

Anthony

No pressure, professionalisms, and clarity

5 years ago

Reply from Optima Tax Relief

Thank you Anthony! We're pleased to have helped you reach an excellent resolution.

Mar. 4th, 2020

check_circle

Verified Customer

star star star star star

Phil Laurie

They answer all questions in a very professional manner.

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Laurie, we've enjoyed working with you!

Mar. 4th, 2020

check_circle

Verified Customer

star star star star star

Michael Lee

They are very professional answer all my question

5 years ago

Reply from Optima Tax Relief

Hi Mr. Lee, thanks for sharing your feedback! We are here for continued support if you ever need it!

Mar. 4th, 2020

check_circle

Verified Customer

star star star star_border star_border

wayne snow

they sent paper work to wrong address which left my lnformation open to being hacked

5 years ago Edited January 10, 2024

Reply from Optima Tax Relief

Hi Mr. Snow, thank you for providing that feedback. We're passing this forward and will be with you shortly to discuss how we're improving this process.

Mar. 4th, 2020

check_circle

Verified Customer

star star star star star

cheryl williams

they don't pest their clients and very patients

5 years ago

Reply from Optima Tax Relief

Absolutely not, Ms. Williams! Patience is key throughout the whole process!

Mar. 4th, 2020

check_circle

Verified Customer

star star star star star

Otis J Terry

Very personal and professional to their clients

5 years ago

Reply from Optima Tax Relief

We hear you Mr. Terry! Thank you!

Mar. 4th, 2020

check_circle

Verified Customer

star star star star star

Gene Maypearl, TX

Very attentive and friendly. Knowledgeable

5 years ago

Reply from Optima Tax Relief

Great to hear, Gene! We have enjoyed working with you tremendously and we'll pass on your kind words to our team.

Feb. 26th, 2020