Name: Optima Tax Relief
Rating: 3.6

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Verified Customer

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Carlos Rosario

Very understanding willing to work with client

6 years ago

Reply from Optima Tax Relief

Our clients are number one! We empathize with their situation and work incredibly hard to get them the resolution they deserve.

Nov. 15th, 2019

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Verified Customer

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Darrell brown

They are great and very nice and make sure you understand

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Brown - we appreciate your feedback and have enjoyed working with you!

Nov. 15th, 2019

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Verified Customer

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Earl Wilson

Optima is very good and provide timely results

6 years ago

Reply from Optima Tax Relief

That's fantastic, Mr. Wilson. We're proud to have helped you.

Nov. 15th, 2019

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Verified Customer

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Shirley murphy

Let u know in every phase what they doing

6 years ago

Reply from Optima Tax Relief

Yes we do, Ms. Murphy!!

Nov. 15th, 2019

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Verified Customer

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Ricky Rayford

Very professional and knowledgeable about their job.

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Rayford!!

Nov. 15th, 2019

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Verified Customer

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Art

Very attentive to my needs. Always call back right away!

6 years ago

Reply from Optima Tax Relief

Thank you for your happy feedback, Art! It's so important to us to get back to our clients right away!

Nov. 15th, 2019

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Verified Customer

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maria

Price rate was a little high for me but i guess you get what you pay for

6 years ago

Reply from Optima Tax Relief

Thanks for reaching out, Maria, and we appreciate the feedback. We are glad you appreciate our service.

Nov. 5th, 2019

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Verified Customer

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Chris Lenoir

They are very thorough courteous and prompt

6 years ago

Reply from Optima Tax Relief

We appreciate it, Mr. Lenoir!

Nov. 5th, 2019

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Verified Customer

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Steven S.

Excellent! Great follow up and great people to work with!!

6 years ago

Reply from Optima Tax Relief

Thank you Mr. S! One of our core values is to "inspire a positive team," and it looks like we've done just that with you! We appreciate your follow up as well.

Oct. 22nd, 2019

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Verified Customer

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Wayne E. Chaney

Working very hard to clear up my tax problem.

6 years ago

Reply from Optima Tax Relief

Thanks for entrusting a very personal, difficult matter in our hands, Mr. Chaney. We are proud to help reduce your tax debt.

Oct. 22nd, 2019

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Verified Customer

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Jonathon Kellers Spokane, WA

Smart and effective they did a great job!

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Kellers! We're glad you met your "goals," - what is also a core value for us! We are proud to "set, strive, meet, and exceed!"

Oct. 22nd, 2019

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Verified Customer

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Alton Darden

They were great to work with and so understanding

6 years ago

Reply from Optima Tax Relief

Mr. Darden, thank you for taking the time to write in! We know you're busy. We maintain empathy for our clients throughout the process, as we know that tax debt can be a very frustrating and inconvenient situation. We're happy to help.

Oct. 22nd, 2019

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Verified Customer

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Benjamin Mann Redlands, CA

Very good communication, through, timely

6 years ago

Reply from Optima Tax Relief

Thanks Mr. Mann! Personally, we prioritize communication here at Optima, so we certainly appreciate that.

Oct. 11th, 2019

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Verified Customer

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Galligan David Benicia, CA

Good communication and no sweat attitude

6 years ago

Reply from Optima Tax Relief

We're happy to hear that Mr. David! We are happy to take care of everything along the way!

Oct. 8th, 2019

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Verified Customer

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Sherri Sanchez Baytown, TX

They helped me during a time I was unable to help myself.

6 years ago

Reply from Optima Tax Relief

We're happy to hear you're in a much better place now, Ms. Sanchez!

Oct. 8th, 2019

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Verified Customer

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Darryl Kansas City, MO

They do a great job. And seem to care about their clents.

6 years ago

Reply from Optima Tax Relief

Thank you Darryl. We appreciate the time you took to give us feedback today, and we have enjoyed working with you!

Oct. 8th, 2019

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Verified Customer

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Scott Oshkosh, WI

They helped us mightily! They saved us over 70%!

6 years ago

Reply from Optima Tax Relief

Fantastic to hear!! That's what we aim to do for all of our clients. Enjoy that incredible resolution!

Oct. 8th, 2019

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Verified Customer

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Dan M Flushing, MI

Very professional, thorough and results oriented

6 years ago

Reply from Optima Tax Relief

Great to hear! Our team has enjoyed working with you!

Oct. 8th, 2019

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Verified Customer

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Barbara Williams Beachwood, OH

my case isn't fully resolved yet but I'm sure their doing the best possible

6 years ago

Reply from Optima Tax Relief

Thank you Ms. Williams, we're working hard on your case!

Oct. 8th, 2019

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Verified Customer

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Stephen Berrey California, MD

Very professional; total commitment to help

6 years ago

Reply from Optima Tax Relief

Our tax professionals thoroughly enjoy working with our clients!

Oct. 8th, 2019

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Verified Customer

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jerry saracino Columbus, NJ

customer service and response for problems

6 years ago

Reply from Optima Tax Relief

We appreciate you writing in to share your thoughts, Mr. Saracino, thank you!

Oct. 8th, 2019

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Verified Customer

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Nancy Zayats

They are very informative and helpful. Excellent service.

6 years ago

Reply from Optima Tax Relief

We certainly appreciate it! Tax relief is already a confusing subject, so we want the process to be as simple as possible with us!

Sep. 11th, 2019

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Verified Customer

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Gabriel

It takes some time to resolve issues when questions are pretty stright forward.

6 years ago

Reply from Optima Tax Relief

We're happy to hear that your issues were resolved in a timely, straightforward manner! Thanks Gabriel.

Sep. 11th, 2019

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Verified Customer

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Wonderful customer

They are helpful and considerate to our issues

6 years ago

Reply from Optima Tax Relief

Thank you, anonymous client!

Sep. 11th, 2019

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Verified Customer

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Dan B

Great customer service Good People Honest People

6 years ago

Reply from Optima Tax Relief

Excellent to hear Mr. B! We strive for great service for all our clients. Thanks again.

Sep. 11th, 2019

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Verified Customer

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Maxine Hicks

All representatives were caring and professional

6 years ago

Reply from Optima Tax Relief

That's really important to us, Ms. Hicks! Thanks for your feedback, we'll pass it along to the team.

Sep. 11th, 2019

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Verified Customer

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Paulee Bowin

They have been great so far and I am thankful for the help

6 years ago

Reply from Optima Tax Relief

Happy to hear it! Thank you for the excellent feedback.

Sep. 11th, 2019

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Verified Customer

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Charlette Mathis-Armstrong Fairburn, GA

Diligent in assuring that they deliver excellent service

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Isaacs!

Aug. 26th, 2019

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Verified Customer

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Diane Reid Stone Mountain, GA

They made me feel like a person instead of client

6 years ago

Reply from Optima Tax Relief

Glad to hear it, Ms. Reid. We work with each client as an individual, not as a number. We truly care - thank you!

Aug. 19th, 2019

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Verified Customer

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Debbie Briggs Montgomery, AL

Very informative and understandable explanation are easy

6 years ago

Reply from Optima Tax Relief

It's important to us to have excellent communication with our clients, so thank you for sharing!

Aug. 19th, 2019

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Verified Customer

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Santiago Gutierrez Kirtland, NM

Thorough records & knowledgeable people.

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Guiterrez! In this line of work we need to be very detail-oriented! Wishing you well.

Aug. 19th, 2019

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Verified Customer

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Justun Fountain Inn, SC

They have answered every question I have had.

6 years ago

Reply from Optima Tax Relief

Happy to hear it Justun! It's important we're on the same page as our clients and that we have total transparency! Thank you.

Aug. 19th, 2019

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Verified Customer

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Matthew Blaze Wiltz Santa Maria, CA

Effective, Fast, Comprehensive, and compassionate work.

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Wiltz. We are glad to have worked for you!

Aug. 13th, 2019

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Verified Customer

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Linda Washburne Rochester, MI

Always there for me whenever I have questions or concerns

6 years ago

Reply from Optima Tax Relief

Hi Ms. Washburne, thanks for letting us know! We strive to be transparent here at Optima, so we're glad to have met that expectation for you!

Aug. 13th, 2019

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Verified Customer

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Latrice Robinson Cleveland, OH

They are very knowledgeable and efficient

6 years ago

Reply from Optima Tax Relief

We pride ourselves on providing the best resources for our clients - our team is full of tax professionals who have been in the business for years and know all of the ins and outs. Thank you for writing in!

Aug. 13th, 2019

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Verified Customer

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Billie Houston, TX

Extremely helpful and very customer service oriented

6 years ago

Reply from Optima Tax Relief

Hi Billie, thanks for reaching out. We're so happy to have done an excellent job for you!

Aug. 13th, 2019

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Verified Customer

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Shannon Woods Tempe, AZ

Always did exactly what they said they would

6 years ago

Reply from Optima Tax Relief

Of course, Ms. Woods! We aim to please and provide the very best for our clients. Thank you for reaching out and sharing your experience.

Aug. 13th, 2019

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Verified Customer

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Monica Waterford, MI

Everyone is very helpful and understanding

6 years ago

Reply from Optima Tax Relief

Thank you for the positive feedback, Ms. Monica! We are happy to have serviced you!

Aug. 13th, 2019

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Verified Customer

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Bruce Derr

They are reasonable fees and do what they say they can do

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Derr, we're happy to work with our clients on their tax debt!

Aug. 5th, 2019

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Verified Customer

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Bill C.

A crafted, methodical process that produces results.

6 years ago

Reply from Optima Tax Relief

Great to hear!

Aug. 5th, 2019

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Verified Customer

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Betty Weaver

They were willing to help us in a timely manner

6 years ago

Reply from Optima Tax Relief

Our clients are always our priority! Thank you for writing in to share your experience!

Aug. 5th, 2019

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Verified Customer

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Thelma O

Excellent service. Very thorough, dependable

6 years ago

Reply from Optima Tax Relief

Happy to hear it, Ms. O! We aim to make success stories, so we are glad you found us "thorough and dependable."

Jul. 30th, 2019

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Verified Customer

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ralph hernandez West Hills, CA

did all the paper work to the IRS great results

6 years ago

Reply from Optima Tax Relief

Mr. Hernandez, thanks for writing in! We're glad you called us when you did, and we were more than happy to help you earn the resolution you deserve! Wishing you well.

Jul. 22nd, 2019

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Verified Customer

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Russell Gregorie Vista, CA

Have been helpful and responsive to all interactions.

6 years ago

Reply from Optima Tax Relief

Great to hear, thank you Mr. Gregorie!

Jul. 22nd, 2019

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Verified Customer

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Sandy Gilbert, AZ

They were very helpful every step of the way.

6 years ago

Reply from Optima Tax Relief

Happy to hear it, Sandy. We want the best for our clients, so we opt to work very closely along their side!

Jul. 9th, 2019

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Verified Customer

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Jermaine Johnsonville, SC

They answer all my questions and treated like a family.

6 years ago

Reply from Optima Tax Relief

We will be passing on your great feedback to our team - they will be so happy to hear that! Take care of yourself, and don't hesitate to reach out if you ever need anything else. We wish you the best moving forward.

Jul. 9th, 2019

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Verified Customer

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Jayne Raab

They are patient with your questions and help you out

6 years ago

Reply from Optima Tax Relief

Thanks Ms. Raab, our clients are our number one priority, so we appreciate the honest feedback.

Jun. 10th, 2019

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Verified Customer

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Bernadette Brown

They accomplished for me what they said they would...

7 years ago

Reply from Optima Tax Relief

Thanks Ms. Brown, we're happy to have helped!

May. 21st, 2019

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Tom F Portland, OR

They did what they said they would do, they saved me 17,000 dollars

7 years ago

Reply from Optima Tax Relief

Wow Tom! What an incredible resolution! We're amazed and so proud! Enjoy.

Apr. 22nd, 2019

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GREGORY Donaldson Wendell, NC

Because they saved me much more than expected.

7 years ago

Reply from Optima Tax Relief

Thank you Mr. Donaldson, happy to hear it and we're happy to help you save money!

Apr. 15th, 2019