Name: Optima Tax Relief
Rating: 3.7

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Verified Customer

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Joy

They were professional, courteous and took the time to make sure you understood the process. They made it a very low stress experience.

7 years ago

Reply from Optima Tax Relief

We aim for great customer service, every time. "Professional and courteous" is what we strive for, and we appreciate that you felt it! We enjoyed working with you, and thanks for your review!

Jan. 30th, 2019

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Verified Customer

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Margaret Foreman Claymont, DE

They were very patient and understanding throughout the whole 4 year of my process of my case regardless how overbearing my case was.

7 years ago

Reply from Optima Tax Relief

We're so glad to hear you hold such great regards for our team! We appreciate you and we wish you a great day.

Jan. 23rd, 2019

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Verified Customer

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Anonymous Tampa, FL

Walked me threw the process and kept mi informed every minute and took care of all my tax needs Also if I left a message it was returned promptly

7 years ago

Reply from Optima Tax Relief

We encourage transparency at our company, so we're glad you truly felt that our associates were there to talk with you! We appreciate your great feedback and we wish you well.

Jan. 23rd, 2019

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Verified Customer

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John Hollywood, FL

Each if my case workers were friendly, patient and informative. They explained to me in detail anything i did not understand

7 years ago

Reply from Optima Tax Relief

Hello, and thanks for reaching out! Sounds like you had a great experience with us - we're glad that you found our team to be "friendly, patient and informative." They love to help our clients.

Thanks for taking the time to write us a review, and we wish you well!

Jan. 17th, 2019

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Verified Customer

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G.H.L Pompano Beach, FL

They were honest, did not make any false promises. Everything they promised to do was done and in the time frame stated.

7 years ago

Reply from Optima Tax Relief

Thank you! We do work hard to keep things going on our end like a well-oiled machine, so we appreciate you noticed! We enjoyed working on your case, and we wish you a great day! Thanks again for the great feedback.

Jan. 17th, 2019

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Verified Customer

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Tdy Knightdale, NC

They protected me and made me at ease knowing I had nothing to worry about as long as they were providing 5 star services

7 years ago

Reply from Optima Tax Relief

Thank you for your positive rating and for your recommendation! We are happy that we were able to help you reach a satisfying outcome, and we're so happy to hear that you enjoyed working with us, as we loved working with you!

Jan. 17th, 2019

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Verified Customer

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Anonymous The Bronx, NY

I had a hardship, my claim was small in the larger scope of things, it was straight forward, but they took nearly two years to push it through the process. I complied with every request within the time provided ASAP.

7 years ago

Reply from Optima Tax Relief

We understand the stress and frustrations that come with dealing with IRS tax debt, but the resolution is always worth it. We enjoyed working with you and we wish you well!

Jan. 17th, 2019

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Verified Customer

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Matthew Herring

Very friendly and professional. They were efficient and quick. All my tax problems have been resolved and I couldn't have done it alone. Thank you!!!

7 years ago

Reply from Optima Tax Relief

Hi Mr. Herring, we appreciate you stating that you found us to be "very friendly and professional" and "efficient and quick!" What a stellar review, and most importantly, it's amazing to hear that "all [your] tax problems have been resolved." We're wishing you a happy new year!

Jan. 2nd, 2019

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Verified Customer

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Sandy Anderson Statesville, NC

They saved me 50,000 dollars from the IRS. The took their time and assisted me with all the paperwork needed and now I am able to breath financially.

7 years ago

Reply from Optima Tax Relief

Hi Ms. Anderson, thanks for the feedback! It's great to hear that you're thrilled with your resolution, and that you're able to "breathe financially." Be well!

Dec. 18th, 2018

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Verified Customer

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Ashok Nair Houston, TX

Excellent service, know what they are doing and will get you a speedy resolution to your tax problems. This is what they did for me

7 years ago

Reply from Optima Tax Relief

Hi Mr. Nair, thanks for the feedback. We're happy to hear that you felt we are professionals who "know what [we're] doing, and will get you a speedy resolution." We wish you well!

Dec. 18th, 2018

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Verified Customer

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Rica Bedford, OH

Excellent and professional service! Very understanding and their non-judgemetal service made me feel very comfortable and relaxed!

7 years ago

Reply from Optima Tax Relief

Thanks Ms. Rica, we appreciate you stating that you found us to have "excellent and professional service." We are glad you felt so "comfortable and relaxed" in working with us!

Dec. 18th, 2018

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Verified Customer

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Heather M New Lenox, IL

Excellent communication skills, fully knowledgeable about how to help me with my tax needs. Reassured me this what the best option for me.

7 years ago

Reply from Optima Tax Relief

Hi Ms. M, thanks for the great feedback! We appreciate you stating that you found us to be your "best option!"

Dec. 18th, 2018

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Verified Customer

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Henry Manhattan Beach, CA

The Optima team is fantastic. I am so impressed by all of the agents I worked with and their professionalism. A first class operation!

7 years ago

Reply from Optima Tax Relief

Thank you so much - we certainly appreciate it! We love our clients.

Oct. 17th, 2018

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Verified Customer

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RD New York, NY

I rate them highly because they took a very stressful situation and helped me navigate through it and make the right decisions

7 years ago

Reply from Optima Tax Relief

Thanks, we certainly appreciate it!

Oct. 17th, 2018

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Verified Customer

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The Goose Charleston, SC

I had a federal tax lien of over $20,000, and Optima Tax Relief settled my case for $100. It was a huge burden lifted in a difficult time.

7 years ago

Reply from Optima Tax Relief

Tax debt can definitely feel like a huge "burden!" We are glad to have helped you reach a resolution you're happy with. We wish you the best!

Oct. 19th, 2018

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Verified Customer

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Richard A Call

They were very professional and always upfront. They worked hard and got my a favorable outcome. I highly recommend using there services.

7 years ago

Reply from Optima Tax Relief

Thanks Mr. Call, we appreciate it!

Dec. 20th, 2018

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Verified Customer

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Tom Andres

From start to finish they have been there all the way making sure that my case was resolved professionally and to my satisfaction.

7 years ago

Reply from Optima Tax Relief

Hi Mr. Andres, thanks for finding us "professional" and we're glad that the case was resolved to your "satisfaction." We wish you the best moving forward!

Dec. 20th, 2018

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Steven

As I write this, I forget if I've already responded to the survey request. :-) Stephen Ferris has been professional, friendly, and empathetic to work with. While we are still reviewing how to make the fee payments, Stephen has nevertheless stayed in touch and continued to provide counsel.

1 year ago

Reply from Optima Tax Relief

Thank you so much for taking the time to share your experience! We're delighted to hear that Stephen Ferris has been professional, friendly, and empathetic throughout your interactions. Stephen is a wonderful member of our team, and we're pleased that his dedication to providing ongoing counsel and support has made a positive impression.

We appreciate your understanding as you work through the fee payment options, and we're glad that Stephen has remained engaged and available to assist you during this process. That level of continued support is exactly what we strive to provide every client.
Your feedback about Stephen's approach means a great deal to us, and we're grateful for your patience as we work together toward the best solution for your situation. Please don't hesitate to reach out if you need any additional assistance.

Thank you for choosing us, and don't worry about the survey – your thoughtful review here is much appreciated!

Aug. 27th, 2025

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Verified Customer

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Edward York, PA

They inserted very much concerned and interest about my IRS debt and letters that I was receiving by mail , their communication skills with a client was excellent , they made sure I had direct contacts names and numbers for each department that my case was transferred to through them . 🦾💯🎯📬💲🏦🖥️🖨️⚖️

3 years ago

Reply from Optima Tax Relief

Thank you for the compliment! We do our best to make our client's experience as easy and seamless as possible.

Mar. 21st, 2023

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Clark Hoover Hagerstown, MD

From start to finish, it never failed to amaze me the depth Optima would go to insure no stone was left unturned. I was also amazed at how little it cost compared to the services provided. Truly a 5 star tax relief service if there ever was one. I would, without hesitation recommend Optima Tax Relief to anyone needing this service.

3 years ago

Reply from Optima Tax Relief

Sensational! It always makes us happy to hear that our team was able to provide clarity and assistance on your case! We appreciate your positive review.

Mar. 2nd, 2023

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Frank Lyons Phoenix, AZ

They are very professional and they know what to do. They know exactly how to take care of the issues. They are very good. I would recommend them to anybody if you have tax issues they’re on top of everything they have all the answers and they know what to do when they are contacting the IRS.

3 years ago

Reply from Optima Tax Relief

Thank you for the recommendation! We are happy to hear that we were able to relieve your tax stress.

Mar. 1st, 2023

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Ann Pierce Kathleen, GA

I had been anxious about my tax situation. Ron's patience in explaining the process and answering my questions has helped me to focus on completing the project. I am doing a better job of keeping records for 2023 I am recommending Optima to folks who are struggling. May the LORD bless you for your work!

3 years ago

Reply from Optima Tax Relief

Thank you for the recommendation! We are happy to hear that we were able to relieve your tax stress.

Feb. 22nd, 2023

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Kathy New Holstein, WI

The process started out good. Everything was explained from step to step and moved along fairly quickly. As the process went on it became a little slower and was harder to speak to and figure out who was in charge of the case. The last few calls were disappointing because it was the resolution part and the specialist that called was clearly working from home. I could her a baby crying in the back and it was clear I wasn’t getting her full attention because I’d have to repeat things. I fully understand that the world is a little different now due to Covid but these are serious issues that affect people’s lives. I paid a lot of money for a service and was left feeling a little disappointed.

3 years ago

Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided. We want to assure you that we strive to provide the highest quality of customer service as well as obtain the best resolution for clients. We urge you to contact our customer service line for assistance: (800) 536-0734.

Feb. 1st, 2023

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Charles Tampa, FL

I had a peace of mind and felt they really cared about me as a person. I was always informed about what was being done and what was going to be done about my taxes. Their always someone the help and answer any questions I might have. I put my full trust in Optima Tax and would recommend you to anyone with tax issues . You are awesome

3 years ago

Reply from Optima Tax Relief

We appreciate your positive review. Our team of tax professionals is trained to address any questions or concerns any of our clients have!

Jan. 19th, 2023

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Phuoc Xuan Nguyen San Diego, CA

I’m took the Optima Service thru a friend ., it’s time to take care my Tax problems over the years.. At first I’m feel so comfortable & happy that my case of my Tax problem is not serious and they said we’ll take care for me with No problems.!!! And it don’t take that long ‘cause it’s small case..!! The very first Guy name Jeret ( no last name at this time) took my case with His professional experience presentation., & took my 3 payments for my case to me is a lot of money that I’m barely to afford. It’s turn out the case took about 6 months to settle… And I never hear any response from the IRS letters or calls. Only from the “Optima Tax Relief” say that my case is done and I will get my Tas return back instead of pay back to the IRS. And suddenly the IRS send me the letter of payment that I have owe them the money that I never expected.!! Then I try to send to the Optima Tax Relief company., They have told me that they can’t deal with that which I’m was Shock., they refuse my problem if that letter from the IRS. And they try to call me many times with different person and try to explain that it’s not they problem now. Nothing they can do at this point of this Letter from IRS that they send to me!!! It’s So SAD & Disappointed. I thought I depend on this company to resolve my tax Problems but now they told me to go to the different Tax Company to ask them to take care for me. It means I’m Lost all my payments to this Optima Tax Relief company and I have owe the Money to the IRS. So, what is the Name “Optima Tax Relief “ Means to their Services???? And to everyone??? I’m so unhappy & Disappointed that I been waiting for 6 months for THIS PROBLEM.:(( Instead make me happy & Relief.

4 years ago

Reply from Optima Tax Relief

Our top priority is making sure our clients have a full understanding of what’s going on with their cases. We encourage you to reach out to our team so we can address any further questions or concerns that you may have.

Nov. 24th, 2021

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Jose Loera Glen Ellyn, IL

on April 1st I wrote a bad review to Optima, but because of that Optima contact me and help me with the process, and they did a good job, Now I like to write positive one for this company they help me and our problem was solved Jose Loera

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Loera!!

Jun. 5th, 2020

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Paul A Baca Rio Rancho, NM

Received help right away they were prompt and courtois help working with Optima was a great stress reliver they were able to get me into a payment plan and now I feel great for your own peace of mind don't go it alone get help reach out to Optima

7 years ago

Reply from Optima Tax Relief

Thank you for thinking of us as "prompt and courteous." It's amazing to hear we were able to relieve you of stress and get you on a protected plan with the IRS!

May. 31st, 2019

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Rita Raleigh, NC

The jury is still out. We owe the IRS a significant debt and are still in the resolution process so my review may change based on the impending outcome. However we have had little to no communication about the resolution process or what is reasonable to expect and that doesn't give us a lot of comfort or confidence. It is my hope that we can avoid a lein against our home and an overall lower debt and workable payment plan so we can get back on our feet. It would be really helpful if they keep us updated and informed about what is going on and what we can realistically expect the IRS response to be. If they improve their communication and the resolution is workable with no lein against our home then I will definitely be revising this review in a positive manner

7 years ago

Reply from Optima Tax Relief

Hi Rita, thank you for sharing your feedback. Please let us know your full name so that we can best assist you. Thank you!

Apr. 24th, 2019

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Catherine Byrne

I really don't know what would of happened to me..without the help from Optima..with my husband passing away I was left with taxes owed that I did not were owed! At the advice of friends I called Optima and after listening to how they could help..in timeI was saved from the nightmare..

7 years ago

Reply from Optima Tax Relief

Thank you Ms. Byrne! We're so happy to have helped. It certainly can be a "nightmare" of a situation, so we're glad you're thrilled with your resolution. Happy holidays!

Dec. 26th, 2018

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Paula Smuk Munford, TN

This Company does exactly what it says it will do, it goes above and beyond to help you anyway it can! Very professional, caring and honest!! Optima Tax is a great company!!! You guys Rock!!! If you ever need someone to help with your tax issues these are the ones to call!!!

7 years ago

Reply from Optima Tax Relief

Thank you for the feedback! You rock!

Dec. 20th, 2018

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Starr L Barreto Leesburg, FL

I was in hot water with the IRS, owing them 1/2 what was currently making in a year. Optima came to my rescue. They filed 4 years of taxes for me and got me in a comfortable outcome of having to pay the IRS nothing back...no liens, no walk of shame. I can hold my head high again.

8 years ago

Reply from Optima Tax Relief

Hi Mr. Barreto, we can't underestimate how uplifting it is to hear you say that you can "hold your head high again." We are happy to have helped you in your difficulties with the IRS, and we thank you for taking the time out of your day to share your experience with us . To hear that "we came to your rescue" is why we do what we do! Thanks again, and we wish you the best.

Jun. 27th, 2018

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Steven M Kates Rochester, NY

A 5 star company all the way. Optima Tax got the job done! Always kept me informed and on track with what ever needed to be done. I highly recommend Optima Tax to anyone who has a case with the IRS. Thank you once again Optima Tax team!

8 years ago

Reply from Optima Tax Relief

Hi Mr. Kates, thanks for leaving us a review. We appreciate you stating we're a "5 star company all the way," and that we "kept you informed and on track with whatever needed to be done." We wish you the best moving forward!

Jun. 1st, 2018

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Deborah Vazquez Richmond, TX

I would highly recommend Optima Tax Relief. Upon notice from IRS of my debt, I immediately contacted Optima Tax Relief. I immediately felt better knowing my case was in their hands. I was kept informed of the process until a resolution was reached with the IRS. Not only did they help me resolve my tax debt, but they gave me peace of mind.

8 years ago

Reply from Optima Tax Relief

Hi Ms. Vazquez, thank you for the great feedback. We are grateful to work with clients like you. We were happy to provide you with "peace of mind," as well as a resolution that you're more than happy with. We wish you well!

Jun. 1st, 2018

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ANTONIO GARCIA JR. Palmdale, CA

MY CASE MANAGER WAS ALWAYS THERE FOR US NO MATTER WHAT. MY WIFE AND I OWED OVER $52K. WITH THE HELP OF OPTIMA TAX WE WRE ABLE TO SETTLE FOR $100.00, MY WIFE AND I JUST COULDN'T BELIEVE IT BUT IT WAS TRUE. THEY ARE THE BEST OUT THERE.

8 years ago

Reply from Optima Tax Relief

Hi Mr. Garcia, we’re excited to have helped you settle the $52k you owed to the IRS! We were also thrilled with your settlement, what a great outcome! Thank you for the recommendation, and we wish you the best.

Mar. 13th, 2018

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Elton Paul Wilson Ft. Washington, MD

We received a collection notice from the IRS for an amount in excess of $20k. At the suggestion of my wife we contacted the professionals at Optima Tax Relief. They quickly engaged the IRS and the letters stopped. They negotiated a repayment plan that is very comfortable for two retired people. Thank you Optima!

8 years ago

Reply from Optima Tax Relief

Hi Mr. Wilson, thank you for your review. We’re so happy to have helped you and your wife with your taxes. Thank you for choosing us and we wish you the best!

Mar. 7th, 2018

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Michael DeBerry Clearwater, FL

I had heard about Optima on talk radio for months before I decided to look into it for myself. I'm so glad I did, Customer service was outstanding throughout the entire process. In the end I saved $1000 of dollars in IRS fees and penalties.

9 years ago

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Joseph P Jones

Optima was there and did a fantastic job on my tax debt by more than I could have ever imagined. They were find and never made me feel bad. Their only consent was me and my tax debt and how to help me,and help me they did.Thank you Optima Tax Relief.

9 years ago

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Angela Jeannice Lafayette, LA

The fee was expensive for me to cover but it was worth it. I finally got a tax refund this year. The end result was a positive one. The only drawback is the customer service. Their customer service can be frustrating. My case initially got lost in the pipeline. I had to finally speak to supervisors to get my case moving. My case was transferred to different representatives repeatedly. The representatives were nice and helpful but it would be better if you didn't have to go through so many.

9 years ago

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Arthur Berger Brooklyn, NY

I spoke to other companies before Optima, but I choose Optima. There customer support team is by far the best. The only company that keeps in touch with you on a regular basis, even if you don't call them. You feel like the your whole team is one place.

9 years ago

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Embree Daniels

Optima Tax Relief performed better than I expected in solving my tax problem with the IRS. I was surprised at what their persistence with the IRS could accomplish. If you have a tax problem, I would highly recommend Optima Tax Relief. They helped reduce the pressure by contacting me from time to time to let me know of the process. All I had to do was follow their instructions and they did the rest.

9 years ago

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Agnes Parker

Optima Tax Relief was a God send to me. They helped me save over thousands of dollars by paying a small amount to the IRS. I would recommend Optima Tax to anyone who is having problems with the IRS. Thanks again Optima Tax.

9 years ago

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Laura Rivas-Ramirez

Optima Tax Relief staff was very professional and helpful in resolving our recent IRS tax issues. They answered all questions in a timely manner. I would highly recommend you to give them a call if you owe money to the IRS.

9 years ago

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Tierra ellis Hyattsville, MD

Optima tax relief is the best tax solution company out there. They met all of my tax relief needs. The agents were very friendly and kept me updated throughout the entire process. I would highly recommend this service to anyone who is looking for tax solutions. I am extremely pleased with the results of my case.

9 years ago

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Edward Rivera Piscataway, NJ

Sharon and goes above and beyond for you , I love they tell you the truth and not give a sales pitch on how great they are , I found her Real and step my goal and expectation as I needed. not a sales pitch. and once your done and you still have an issue she is there and will get back to you on time. LOve them !!! Edward Rivera

9 years ago

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JESSICA SHERMAN Houston, TX

Optima Tax Relief was well worth the money. They put my mind at ease, and made me comfortable, and stress free, while they were working on my tax issues. I was afraid, and the results were better than expected. I highly recommend Optima Tax Relief.

10 years ago

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Joel G. Diaz Anaheim, CA

I am truly satisfied with all the great work Optima Tax Relief did for me with my 2014 taxes owed to the IRS. I owed the federal government over $14,000 and they were able get me a refund of $387. In addition, I longer have no problems with the IRS. It was a wise decision to acquire their professional services because they care about the client and offer various solutions to be in good standing with the IRS.

10 years ago

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Demey Kashanian San Jose, CA

I was a little hesitant at first but the team at Optima put my mind at ease. The process took a while but worth every penny. Every one is so helpful and I highly recommend them! The helped me every step of the way and I'm very happy with the results!

10 years ago

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chris Johnson Atlanta, GA

Optima Tax Relief helped relieve a lot of stress with owing unpaid taxes! They stopped all liens and garnishments and resolved all my issues in a timely manner. They were very professional and patient throughout the entire process! I will definitely use them again in the future!

10 years ago

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Timothy Faircloth Catonsville, MD

The irs was hounding me for a long time. Finally they were ready to garnish my wages and freeze my bank account. Trusting in Optima Tax and they took all the worries away. Decreased my payment and set up a payment plan. Thank you Optima Tax

10 years ago

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kevin wooden Philadelphia, PA

optima tax did everything they said they would do. after 18 months I received my settlement with the IRS , being a disable vetern living on a limited income the outcome was amazing now I am back on track thanks to the people at optima tax.i would highly recommend optima tax relief to anyone with an issue with the IRS..

10 years ago