Name: Optima Tax Relief
Rating: 3.6

star star star star star

JESSICA SHERMAN Houston, TX

Optima Tax Relief was well worth the money. They put my mind at ease, and made me comfortable, and stress free, while they were working on my tax issues. I was afraid, and the results were better than expected. I highly recommend Optima Tax Relief.

9 years ago

star star star star star_border

Joel G. Diaz Anaheim, CA

I am truly satisfied with all the great work Optima Tax Relief did for me with my 2014 taxes owed to the IRS. I owed the federal government over $14,000 and they were able get me a refund of $387. In addition, I longer have no problems with the IRS. It was a wise decision to acquire their professional services because they care about the client and offer various solutions to be in good standing with the IRS.

9 years ago

star star star star star

Demey Kashanian San Jose, CA

I was a little hesitant at first but the team at Optima put my mind at ease. The process took a while but worth every penny. Every one is so helpful and I highly recommend them! The helped me every step of the way and I'm very happy with the results!

10 years ago

star star star star star

chris Johnson Atlanta, GA

Optima Tax Relief helped relieve a lot of stress with owing unpaid taxes! They stopped all liens and garnishments and resolved all my issues in a timely manner. They were very professional and patient throughout the entire process! I will definitely use them again in the future!

10 years ago

star star star star star

Timothy Faircloth Catonsville, MD

The irs was hounding me for a long time. Finally they were ready to garnish my wages and freeze my bank account. Trusting in Optima Tax and they took all the worries away. Decreased my payment and set up a payment plan. Thank you Optima Tax

10 years ago

star star star star star

kevin wooden Philadelphia, PA

optima tax did everything they said they would do. after 18 months I received my settlement with the IRS , being a disable vetern living on a limited income the outcome was amazing now I am back on track thanks to the people at optima tax.i would highly recommend optima tax relief to anyone with an issue with the IRS..

10 years ago

star star star star star

James taylor Kingsport, TN

Optima Tax is understanding, courteous, professional, and EFFECTIVE. The best financial decision I have made in a long time was to retain Optima to help resolve my IRS and filing liabilities. Optima took care of everything, and now I am back on track!

10 years ago

star star star star star

Roger Ramsey

Optima was with us each step of the way. Explaining to us each step. They quickly took action to stop the irs from sizing our bank accounts and property. Then we got a great settlement with the irs. Thanks to optima tax relief.

10 years ago

star star star star star

Earnest Warren Raleigh, NC

I would recommend Optima Tax Relief to anyone that owes the IRS $10,000 or more they do exactly what they say,and the results are unbelievable and amazing. Everyone are compassionate and nice they treat you like people and they keep you well informed.

10 years ago

star star star star star_border

Rebecca D Hutchison Nashville, TN

Optima has been a great company to work with--they have outstanding customer service. All of the representative have been very accommodating, understanding and pleasant. Communication is always expedited and tailored to my needs whether it's via phone, email or postal mail for necessary documents. It has really helped with my tax dilemma and definitely taken away a great deal of worry. Thanks so much!

10 years ago

check_circle

Verified Customer

star star star star star

Kathleen

Needed help in resolving my situation in regard to my taxes

5 months ago

Reply from Optima Tax Relief

Thank you for reaching out to us! We're glad we can help you resolve your tax situation. We're committed to working with you every step of the way. We appreciate your trust!

Dec. 19th, 2025

check_circle

Verified Customer

star star star star star

Danta

thanks you still looking other paper work

5 months ago

Reply from Optima Tax Relief

Thank you for the update! We appreciate you letting us know that you're still looking for other paperwork. Please don't hesitate to reach out if you have any questions or need assistance. We're here to help whenever you're ready. Thank you for your trust!

Dec. 16th, 2025

check_circle

Verified Customer

star star star star star

Colin

They are very courteous n diligent people I thank them for every thing they do

7 months ago

Reply from Optima Tax Relief

Thank you so much for the kind words! I'm thrilled to hear that our team has been courteous and diligent. We truly appreciate your gratitude and are grateful for the opportunity to help you!

Nov. 10th, 2025

star star star star star

Walter Mruk Philadelphia, PA

Well like that old saying that the only thing certain in life is death and taxes... well I haven't died yet but I'm sure paying my taxes... and your not going to believe this but when it's time for me to go to Optima Tax I enjoy it...yup enjoy it... I get ready, shower and shave 🪒 and get their early and get it done, and most times I get a refund I didn't think I was going to get... more money for me... so it could be worse I could be dead... it's only taxes.

3 years ago

Reply from Optima Tax Relief

Thank you for taking the time to leave a positive review. We wish you well!

Jul. 5th, 2022

star star star star star

Michelle Crane Phoenix, AZ

I like that this company is very up front about the length of the process of helping you to get tax debt free. They detail exactly how long each phase takes so that you know up front how long it will be before you have tax freedom (overall a 10 month max). They also offer a free consultation to see if their company would be the right fit for your needs.

3 years ago

Reply from Optima Tax Relief

Stupendous! We are overjoyed to hear that you had such a great experience with our team. Thank you for sharing your experience and we wish you well moving forward!

Jun. 23rd, 2022

star star star star star_border

K.M. P. Charlotte, NC

After seeing Optima Tax commercials on TV numerous times and how they help other people, we decided to give them a try. At this point, my dad was several years behind on his taxes and it became impossible for him to catch up with all of the penalties/interest the IRS kept adding on. Optima Tax went to bat for him right away. They took care of everything. All he had to do was sign a few papers. Optima was able to get his taxes reduced to way less than half of what he owed the IRS. Optima even helped set up a low payment plan for the balance. Dad definitely sleeps much better these days because he’s not constantly worrying that his bank account is going to be garnished or liens put on his property. Thanks Optima Tax for all you help!

4 years ago

Reply from Optima Tax Relief

We appreciate your kind words. Our company’s passion is to resolve as much tax debt with the IRS as possible!

May. 6th, 2022

star star star star star

jeff molitor Chicago, IL

i heard the commercials forever and never thought a thing about it other than there was no way it could work this well if i ever needed t. Then i needed it! And Optima Tax Relief came through huge - very responsive and did what they promised. I was so impressed by how they went about relieving my tax burden - accomplishing over a 50% reduction in what the IRS said I owed. A huge help in relieving my tax burden!

4 years ago

Reply from Optima Tax Relief

We make it our mission to assist our clients in any way possible. We're happy to hear that you had such a positive outcome with your tax burden!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Keith

1 year ago

Reply from Optima Tax Relief

Thank you for sharing your experience! We’re so glad to hear that you’ve felt supported and informed every step of the way. Knowing we’ve helped ease your worries and take the weight of IRS concerns off your shoulders means the world to us. We're here for you through it all—every step, every question, every win!

Apr. 9th, 2025

check_circle

Verified Customer

star star star star_border star_border

Fabrice

I can't say much about the company since it's my first time with Optima, and I still have not gotten to the bottom of my case. I look forward to some good news.

1 year ago

Reply from Optima Tax Relief

We appreciate your feedback and look forward to helping you resolve your tax burden with the IRS.

Nov. 13th, 2024

check_circle

Verified Customer

star star star star star

Martha

This company was a God Send for me !! It was one of the best decisions I have ever made to work with them !!

1 year ago

Reply from Optima Tax Relief

We always try to go the extra mile for all of our clients! Thank you for the positive feedback.

Aug. 23rd, 2024

check_circle

Verified Customer

star star star star star

Bob H

zThe ease on working with them. The security they made me feel that my tax situation was in good hands.

1 year ago

Reply from Optima Tax Relief

Amazing to hear! We make it our mission to address all our client’s concerns and ensure they understand every step of our process.

Jul. 10th, 2024

check_circle

Verified Customer

star star star star star

Christopher

So far this has been great service. Communication with a really good and they have been a great help

1 year ago

Reply from Optima Tax Relief

Happy to hear that our team of tax professionals was able to assist you

Jun. 28th, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Kevin Waller Newport News, VA

I paid over $1500 in payments with printing out documents and faxing documents with zero results. Couldn't simply get me a resolution to have my garnishment released. A real waste of money that I didn't have. Really wish I could rate them 0 stars

2 years ago

Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided. We want to assure you that we strive to provide the highest quality of customer service as well as obtain the best resolution for our clients. In light of receiving your comments, we have notified our QA team and expedited your case to a Specialist solely dedicated to addressing and resolving your specific concerns who will be reaching out to you ASAP. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at (800) 965-3192. We look forward to speaking with you.

Jan. 16th, 2024

check_circle

Verified Customer

star star star star star

Marvin Oerman Evans, GA

Professional and very timely responses. Easy to understand requests and know what documents to provide.

2 years ago

Reply from Optima Tax Relief

Thanks for the kind words! We make it our mission to help each and every one of our clients with their tax burden.

Jan. 3rd, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Shay Thompson

Worse experience ever. The resolution given was for me to pay more than what the IRS was asking me to pay when I was dealing with them directly. My case manager was so unprofessional. Overall, it was not the experience or outcome I was expecting.

2 years ago

Reply from Optima Tax Relief

Your opinion truly matters to us. We'd like to speak with you as soon as possible to make the situation right and better understand your concerns. However, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Oct. 4th, 2023

check_circle

Verified Customer

star star star star star

Juan Dallas, TX

I like how they keep me updated with the overall process and have been able to answer all my questions.

2 years ago

Reply from Optima Tax Relief

Amazing to hear! We make it our mission to address all our client’s concerns and ensure they understand every step of our process.

Jul. 19th, 2023

check_circle

Verified Customer

star star star star star_border

Michael Rupert State College, PA

Communication level is good however I have not completed the process and therefore can't judge the degree of success at this point

2 years ago

Reply from Optima Tax Relief

Wow, we appreciate your glowing testimony. We always try to go the extra mile for all of our clients! Thank you for the positive feedback.

Jul. 10th, 2023

check_circle

Verified Customer

star star star star star

Oliver Jr West Sacramento, CA

I like everything they are doing my case is not yet settled so i can't tell you how much money they saved me.

2 years ago

Reply from Optima Tax Relief

We’re so grateful to have had you as a client! Thank you for your kind words.

Jul. 6th, 2023

check_circle

Verified Customer

star star star star star

Judy Brown Washington, DC

Like the fact that what I can't do myself is being handled by folks with experience in handling my issues.

2 years ago

Reply from Optima Tax Relief

We’re so grateful to have you as a client! Thank you for your kind words.

Jun. 22nd, 2023

check_circle

Verified Customer

star star star star star

Tonya Garner Raleigh, NC

Hard work fighting my case great customer service don't talk down to you good experience recommending to my coworkers

3 years ago

Reply from Optima Tax Relief

Dealing with the IRS can be a headache! We are overjoyed to hear we were able to resolve your tax burden.

Nov. 3rd, 2022

check_circle

Verified Customer

star star star star star

Dwayne Theabolt Springfield, OR

Excellent representation.Excellant results for me.Worked with me on being able to pay fees..Thankyou!

3 years ago

Reply from Optima Tax Relief

Falling behind on taxes can happen to anyone! We are so happy that you chose Optima to resolve your tax situation. We appreciate you sharing your experience.

Oct. 27th, 2022

check_circle

Verified Customer

star star star star star

Milbin Harry Jacksonville, FL

Because everyone in the team trying to help you the best way they can. And the customer service is excellent

3 years ago

Reply from Optima Tax Relief

We're happy to hear that our team was able to answer all of your questions. We'll pass along your kind words to our staff.

Oct. 27th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Janice Jones Saint Petersburg, FL

I was looking for help not to be charged as a payment or paycheck I am owed money back from IRS so I have never seen nothing like it you will contact me on my payment but for this help I have some documents over and over again I'm not sending any more documents

3 years ago

Reply from Optima Tax Relief

Your opinion truly matters to us. We'd like to speak with you as soon as possible to make the situation right and better understand your concerns. However, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Oct. 20th, 2022

check_circle

Verified Customer

star star star star star

Deborah Willson -Hanny Ruckersville, VA

They walked me through each step and now I am on my way to settling my back taxes at a pace that I can afford.

3 years ago

Reply from Optima Tax Relief

Wow, we appreciate your glowing testimony. We always try to go the extra mile for all of our clients! Thank you for the positive feedback.

Oct. 13th, 2022

check_circle

Verified Customer

star star star star star

Mary Ellis Clinton, SC

They get on top of your owed taxes and they keep you informed with everything that is going on with your bill

3 years ago

Reply from Optima Tax Relief

Dealing with the IRS can be a headache! We are overjoyed to hear we were able to resolve your tax burden.

Oct. 9th, 2022

check_circle

Verified Customer

star star star star star

Carolyn Orr Apopka, FL

They always answer your questions and if you don't understand how to fill out paperwork they will help you.

3 years ago

Reply from Optima Tax Relief

What a compliment! Thank you for your kind words and we're happy to hear that our team was able to get you a positive outcome with the IRS.

Oct. 9th, 2022

check_circle

Verified Customer

star star star star_border star_border

Michael Roberts Bakersfield, CA

the portal says they are waiting on two thing from me, I haved called a few times to try to find out what it is they need because I dont understand the verbage in the request

3 years ago

Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided. We want to assure you that we strive to provide the highest quality of customer service as well as obtain the best resolution for clients. We urge you to contact our customer service line for assistance: (800) 536-0734.

Oct. 9th, 2022

check_circle

Verified Customer

star star star star star_border

Arnetta Artis Greensboro, NC

It's been a long experience still waiting to see my fate. Most of the people where knowledgeable and professional. Mr. V. Marvelous

3 years ago

Reply from Optima Tax Relief

We appreciate your feedback and look forward to helping you resolve your tax debt with the IRS.

Oct. 9th, 2022

check_circle

Verified Customer

star star star star star

Mario Homewood, IL

The willingness to help, honesty with what they say they are going to do and how their process worked for my situation

3 years ago

Reply from Optima Tax Relief

We are completely dedicated to assisting taxpayers resolve their tax problems! Thank you for the compliment.

Sep. 29th, 2022

check_circle

Verified Customer

star star star star star_border

Nathaniel Brown Chesapeake, VA

Their service is outstanding until you get towards the end of the process and it seems like you just waiting with no feedback of what happening.

3 years ago

Reply from Optima Tax Relief

We appreciate your feedback and look forward to helping you resolve your tax debt with the IRS.

Sep. 29th, 2022

check_circle

Verified Customer

star star star star star_border

Carol-Anne Thornton Jackson Tucson, AZ

We are still working on my issue so it would be premature to give a 5. Everything is explained in detail. Great communication. Great response time

3 years ago

Reply from Optima Tax Relief

Thank you for your positive review. Our team of tax professionals is here to assist you and answer any of your tax questions!

Sep. 22nd, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Felicia A King Grand Ledge, MI

To make a long story short, everything they committed to doing, they did not. Very hard to get in touch, false promises, never speaking to the one person, staff turnover. I would NEVER recommend anyone to them or I really don't want to hear their name again.

3 years ago

Reply from Optima Tax Relief

We hear you and we thank you for sending in feedback. We want to emphasize that we take our client's concerns very seriously and we seek to solve all issues brought to our attention immediately, such as yours. In fact, delivering excellence to all our clients is central to our mission, and we would truly appreciate the opportunity to speak with you directly so that you can provide us with additional details. One of our dedicated Quality Assurance Specialists has already been made aware of your concerns, has taken the initiative to review your case, and will be reaching out to you to further assist you with your case. But if you prefer to speak to us at your convenience, please feel free to give us a call at (800) 965-3192. It's always our goal to resolve every issue for our clients to the fullest possible extent, so thank you for providing that opportunity. We look forward to speaking with you and hope to resolve any concerns you may have.

Sep. 22nd, 2022

check_circle

Verified Customer

star star star star star

Antoinette Martin Cambria Heights, NY

Optima Tax Relief immediately began working on my tax issues. I have not received any more notices from IRS.

4 years ago

Reply from Optima Tax Relief

We are overjoyed to hear that we were able to resolve your tax problem with the IRS!

Apr. 28th, 2022

check_circle

Verified Customer

star star star star star

Brian Tuck Springfield, VA

Although my tax situation is still being worked. Our communication so far has been positive and friendly.

4 years ago

Reply from Optima Tax Relief

We want to thank you for choosing Optima to help you resolve your tax burden!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star

Aubrey Matthews Vacaville, CA

They were very friendly, knowledgeable, professional and very understanding regarding my various state of emotions.

4 years ago

Reply from Optima Tax Relief

Dealing with the IRS can be a headache! We are overjoyed to hear we were able to resolve your tax burden.

Mar. 22nd, 2022

check_circle

Verified Customer

star star star star star

Darnetta Malloy Fort Bragg, NC

Appears to care about you and doing these best to assist in anyway possible. Constantly stay in touch with client

4 years ago

Reply from Optima Tax Relief

Fantastic to hear! We are happy to hear that you’ve had such a positive experience with our servicing team.

Mar. 16th, 2022

check_circle

Verified Customer

star star star star star

Eugene R. Shelton Jr. Richmond, VA

answered every question in a timely manner, presented information on the portal in as a easy to comprehended manner.

4 years ago

Reply from Optima Tax Relief

Thank you for the compliment! We do our best to make our client's experience as easy and seamless as possible.

Mar. 10th, 2022

check_circle

Verified Customer

star star star star star

Tammy Robinson Lithonia, GA

They too care of my tax issue which wouldn't allow all of my assets to be garnished. They really to the worrying away.

4 years ago

Reply from Optima Tax Relief

Stupendous! We are overjoyed to hear that we were able to stop the IRS from garnishing you. We wish you well moving forward!

Mar. 10th, 2022

check_circle

Verified Customer

star star star star star

Darlene Sanders Cleveland, OH

I received my full tax refund for 2021 when I thought I wouldn't get anything back. What a great surprise!

4 years ago

Reply from Optima Tax Relief

Fantastic! We are overjoyed to hear that we were not only able to resolve your tax debt but also get you a refund with the IRS!

Mar. 10th, 2022

check_circle

Verified Customer

star star star star_border star_border

Paula Charles Lafayette, LA

I don't know what I've paid them to do, because all they did was file my back taxes that I hadn't file for. No reduced payment on my amount due to the IRS.

4 years ago

Reply from Optima Tax Relief

We appreciate your feedback. Our team of tax professionals' goal is to ensure you are compliant and out of collections with the IRS.

Mar. 10th, 2022