2.8
5.6
Overall Score
Author: Kalicia Bateman
Terminix, founded in 1927, is a nation-leading termite treatment and pest control service provider that has become a household name in the industry, and operates in 45 states. The company employs Ph.D.-level entomologists and certified members of the Entomological Society of America. Terminix has a team of more than 8,000 trained pest control technicians and helps over 2 million customers get rid of unwanted pests.
Continue reading to learn more about this pest control company or jump down to read Terminix reviews from real customers.
Pests are active year-round. While some may only appear in the spring and summer, others will find shelter in your home during the fall and winter. With year-round pests, you'll need year-round protection.
Terminix's Pest Control plan offers flexible treatment plans that take into consideration pest activity, location, and the season. Homeowners can expect a technician to treat the outside of their home every season - a total of four treatments a year (including the initial service).
As a part of its 100% Satisfaction Guarantee* Terminix states that if the pests come back, it will too.
Terminix attempts to respond to its customers within two hours of the initial contact every day of the year, 24 hours a day. To accomplish this goal, the pest control company deploys the closest available exterminator to the location. With more than 300 locations across the United States, Terminix is equipped to respond quickly to any ant, tick, or termite problem within its expansive service area.
Many Terminix plans, such as the Residential Termite, Pest, and Mosquito plans, are protected with a 100% Satisfaction Guarantee. Under this guarantee, Terminix will do whatever it takes, including coming back between treatments at no cost, until the pest problem is gone. If the bug problem persists, or the customer is not completely satisfied within 30 days of an inspection or treatment, Terminix has a money-back guarantee and will refund the treatment charges and cancel the current service plan.
To see how this guarantee compare's to Orkin, visit our compare page.
Alongside providing pest control services for common pests, Terminix offers homeowners and commercial properties a wildlife control plan. This includes effective, humane traps for raccoons, possums, squirrels, and other nuisance animals that can cause hundreds — possibly even thousands — of dollars in damage. Wildlife can chew through wires, eat drywall, tear insulation, leave droppings behind, and destroy personal property and belongings.
A Wildlife Control plan with Terminix includes a free inspection — where a technician will identify any entry points the wildlife are using to get in — a guarantee to come back and eliminate, and remove trapped pests, repairs to any new damage, and the company will seal any new entry points the wildlife creates**.
Terminix covers more than just insect and pest infestation problems; it also provides crawl space services and attic insulation services. Terminix not only treats for pests but works hard to identify and correct conditions that encourage their presence. Many homeowners aren't aware that moisture in their crawl space attracts several pests — many of which who can cause thousands in property damage.
Terminix uses advanced solutions to help protect homes against water damage, fungi, mildew, and minimize the conditions that attract pests. The company also offers an Attic Insulation service. Terminix's attic insulation is made from 85 percent recycled materials, is ENERGY STAR certified, is flame retardant, and able to reduce noise. As insulation degrades, it increases the wear and tear on the air conditioner and heater. Terminix's attic insulation can help homeowners regulate the temperatures in their homes, therefore, lowering heating and cooling costs.
Terminix has been in business for over 90 years and has locations in 45 states. The company has a network of over 300 local branches that can provide residential and commercial pest control. Each branch employs trained pest control technicians who specialize in local pest and termite control.
Terminix can even assist the homeowner establish a termite bond prior to the sale of the house. Terminix's termite bond states that a home has been inspected for termite damage, and details the severity of any termite infestation found and its respective treatment recommendation. The pest control company also works with home insurance companies to establish a termite contract, which consists of both an initial and annual termite inspection. In the event of a termite pest issue, Terminix will provide its termite control services at no cost to the homeowner.
Each Terminix technician knows that common household pests and rodents in any building can spread disease and seriously damage the quality and reputation of the company's product or service. That's why Teminix's Commercial Pest Control plan includes custom solutions for businesses. Whether it's retail services, healthcare facilities, food processing, Terminix helps businesses protect their reputation and stops pests from disrupting day-to-day operations.
Additionally, Terminix offers customized services for national companies. Its National Accounts team specializes is offering customized pest control services to businesses with multiple locations throughout the United States.
Before signing a contract with Terminix for a pest control plan, be sure to read the fine print and make sure the treatment plan provides the right coverage. For example, Terminix’s Guaranteed Pest Control Plan covers treatment for cockroaches, mice, rats, silverfish, “house” ants, clothes moths, non-poisonous spiders, scorpions, centipedes, millipedes, earwigs, house crickets, and paper wasps.
It does not include coverage for carpenter ants, fire ants, pharaoh ants, tawny crazy ants, termites, wood-boring beetles, bed bugs, and mosquitoes.
Homeowners who want coverage for these pests will need to purchase an additional pest control plan for an additional charge.
While Terminix offers coverage in most of the United States, there are five states that Terminix does not service: Alaska, Montana, North Dakota, South Dakota, and Vermont.
Terminix is one of the most well-known brands in the termite treatment and pest control industry and has more than 90 years of experience. The company offers free inspections for services that require an inspection before purchase, a variety of plans, a money-back guarantee, and 100 percent satisfaction on many services.
However, be sure to read the fine print on the contract before signing. The Standard Pest Control plan doesn't cover all pests and to receive coverage for certain pests (mosquito service, termite activity, bed bug issues, etc.), you'll have to pay a separate fee for an additional plan.
Terminix does stand out with its superior customer service. The pest control operators strive to respond to customers and deploy a local technician to any location as quickly as possible to ensure customer satisfaction. The Terminix C.O.D.E provides customers with 24/7 customer service, on-demand solutions, 100 percent satisfaction, and effective pest control strategies.
Overall, we recommend working with Terminix for your professional pest control needs.
View Best Pest Control Companies
*If within 30 days after an inspection or treatment you aren't totally satisfied, Terminix will refund the treatment or coverage charges, reimburse any prepaid services, and cancel your plan. Subject to additional limitations and restrictions. See Terminix Pest Control Plan for details.
**Covered pests include rats, mice, bats, tree squirrels, flying squirrels, raccoons, opossums, skunks, groundhogs, armadillos, pigeons, starlings, sparrows, and snakes. Limitations apply. See Terminix Rodent and Wildlife Exclusion Service Plan for details. Consult your plan for specific terms and limitations that may apply. Not available in all areas.
Filter by:
Sort by:
Dee Johnson Virginia Beach, VA
4 years ago
Reply from Terminix
Jan. 29th, 2020
Laura Haggenjos
4 months ago
Reply from Terminix
Aug. 10th, 2024
Candace Wright Raleigh, NC
2 years ago
Reply from Terminix
Aug. 18th, 2022
Denise Schopper Cuyahoga Falls, OH
2 years ago
Reply from Terminix
Feb. 5th, 2022
AF ,
4 years ago
Reply from Terminix
Sep. 18th, 2020
Erica Melrose, FL
5 years ago
Mr & Mrs AJ Gulfport, MS
5 years ago
LORA
6 years ago
Review Source
Kathleen long Winter Springs, FL
2 years ago
Reply from Terminix
Oct. 3rd, 2022
Review Source
Joseph Germello Philadelphia, PA
2 years ago
Reply from Terminix
Oct. 3rd, 2022
Review Source
Christopher M Harper Ashburn, VA
2 years ago
Reply from Terminix
Mar. 14th, 2022
Review Source
Jodie Larson Pleasant Grove, UT
6 years ago
Anna Sergeeva
6 months ago
Bianca Costantino Nashville, TN
2 years ago
Reply from Terminix
Aug. 1st, 2022
Aly Houston, TX
3 years ago
Reply from Terminix
Sep. 20th, 2021
Jeff culver Placerville, CA
5 years ago
Bryan David Ross, Sr. Portsmouth, VA
5 years ago
Lesa Burgess Pleasant Grove, UT
6 years ago
Alex Rogerson Saratoga Springs, UT
6 years ago
Review Source
William Pommering Santee, CA
2 years ago
Reply from Terminix
Nov. 2nd, 2022
Review Source
Tara Gillispie Hurricane, WV
2 years ago
Reply from Terminix
Jul. 8th, 2022
Review Source
Mario Martin Montgomery, TX
2 years ago
Reply from Terminix
Apr. 15th, 2022
Review Source
Luke Swierczynski San Jose, CA
2 years ago
Reply from Terminix
Mar. 14th, 2022
Review Source
Bob Trammell Bakersfield, CA
2 years ago
Reply from Terminix
Mar. 14th, 2022
Review Source
Paula Barber Melbourne, FL
2 years ago
Reply from Terminix
Mar. 14th, 2022
Review Source
michael L Wallace Arlington, TX
2 years ago
Reply from Terminix
Mar. 14th, 2022
Review Source
Robert Rootes Bestselling Author Fredericksburg, VA
3 years ago
Reply from Terminix
Aug. 2nd, 2021
Kenneth Morris Harrisburg, PA
1 year ago
Cynthia Tinsley Upland, CA
2 years ago
Cory South Point, OH
2 years ago
Reply from Terminix
Feb. 5th, 2022
Becca Jones Bel Air, MD
3 years ago
Reply from Terminix
Nov. 22nd, 2021
Steve Pitman Largo, FL
3 years ago Edited March 9, 2022
Reply from Terminix
Jul. 22nd, 2021
Wayne Young Little Rock, AR
4 years ago
Reply from Terminix
Sep. 12th, 2020
Roberta Bowers Fort Wayne, IN
4 years ago
Reply from Terminix
Jun. 23rd, 2020
Anita pea Dallas, TX
4 years ago
Reply from Terminix
Mar. 13th, 2020
Marty O Wichita, KS
5 years ago
Anne Virginia Beach, VA
5 years ago
Brinley Knowles Smithfield, UT
5 years ago
Karen Seibert-Combs Markle, IN
7 years ago
Great job, as promised! Novato, CA
7 years ago
Review Source
Diana Lynn Lafayette, CA
2 years ago Edited October 5, 2022
Reply from Terminix
Oct. 6th, 2022
Review Source
CEDRIC BEAVERS St Louis, MO
2 years ago
Reply from Terminix
Oct. 3rd, 2022
Review Source
Antonio Gutierrez San Antonio, TX
2 years ago
Reply from Terminix
Sep. 10th, 2022
Review Source
Teresa Reid Newton, NC
2 years ago
Reply from Terminix
Jun. 14th, 2022
Review Source
Judy Fred Wakefield, RI
2 years ago
Reply from Terminix
May. 23rd, 2022
Review Source
Steven Whites Salt Lake City, UT
2 years ago
Reply from Terminix
May. 23rd, 2022
Review Source
Juanita Morrison Columbus, OH
2 years ago
Reply from Terminix
Mar. 14th, 2022
Review Source
Ben Santa Clara, CA
2 years ago
Reply from Terminix
Mar. 14th, 2022
Review Source
Samarra Miller Ocala, FL
2 years ago
Reply from Terminix
Mar. 14th, 2022
Review Source
James Goodman Silverdale, WA
2 years ago
Reply from Terminix
Mar. 14th, 2022
We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.
© 2024 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information