Name: Terminix
Rating: 2.8

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Jordan Crawford Baltimore, MD

Jordan was very persistent thank again for stopping by

1 year ago

Reply from Terminix

We're proud to serve customers like you, Jordan Crawford! Thanks for leaving us a review.

Jan. 11th, 2023

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kathy lauridsen Virginia Beach, VA

Jason J can't say enough about him he's awesome

2 years ago Edited September 12, 2022

Reply from Terminix

We appreciate your positive review about your recent experience with us, kathy lauridsen!

Sep. 16th, 2022

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Kim Myers Daphne, AL

Worst customer service ever. I was hung up on because I asked to speak to management. Was lied to by 2 representatives before that

2 years ago

Reply from Terminix

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at socialsupport@terminix.com. Listing your full-service address, copy of review and the phone number associated with the account?

Mar. 14th, 2022

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Kyra Harris Garnet Valley, PA

Daqaun was very helpful and pleasant !!!!!

4 years ago

Reply from Terminix

Kyra, thank you so much for your kind words! It is greatly appreciated. Have a beautiful day! -Anchee

Aug. 12th, 2020

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Grady Rogersville, TN

They did there job but some of there people are not as well trained as they should be.

5 years ago

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R. Coleman Wayne, PA

We had an appointment scheduled for 5/28/19 between 8am-12pm. The technician never showed up nor did they call. VERY FRUSTATING AND UNPROFESSIONAL.

5 years ago

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vivian clark Houston, TX

I am still seeing bugs, i called them back out and they sprayed and put traps, still seeing baby roaches and others , no happy at all

6 years ago

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Kelsey Stanton Pittsburgh, PA

The operator was polite and professional but our inspection was scheduled from 1-3, no show, no call by 5:00 so we went with a competitor.

6 years ago

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David weidner Wheatfield, IN

Friendly and explained everything! Great

6 years ago

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Joe Araki Pacific Palisades, CA

Reliable, quick, safe, effective, efficient

6 years ago

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Michael B

high quality service. Backs up their service and great follow-up

6 years ago

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billy Adams Virginia Beach, VA

Good company and service.Very dependable.

6 years ago

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Glenn and Cynthia Colby Arlington, TX

Haven't had much interaction with them. They seemed to do their job good.

6 years ago

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Jan Watling

They show up, neat, clean, and their guarantee is enforcable.

7 years ago

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Phillip Schundlemire West Jefferson, NC

Cost of contract. My rates went up every year. Starts at 85.00 and went up to over 200.00

7 years ago

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Eric Metzger Lake Grove, NY

Reliable in service and products along with their people whomdoes the service.

7 years ago

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Nan13 Scottsdale, AZ

Did the job well, Fair prices, Friendly service

7 years ago

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Kimberly Gingrich Medford, OR

No bugs! They took care of my critters too

7 years ago

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Kevin Jones

They are ok, not fantastic. Just like all the rest, don't stand out.

7 years ago

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Jay T Fremont, CA

They have been helpful when needing a termite certificate

7 years ago

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George/Flore Huntsville, AL

Excellent experience. Had my home tented and they did a professional job.

7 years ago

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Elsbeth Modesto, CA

Service is great Trustworthy. Clean.

7 years ago

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Don Chambers Lakewood, CA

Terminix came to my old house multiple times but never fully completed the task

7 years ago

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Pam

Im a long time customer,I've called 9th Sept also twice on the 11th Sept I haven.t receive a return call yet for service.

7 years ago

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Sonya T Griffin Dallas, TX

They came to my address and didn’t resolve my problem with bees but instead told me to go call someone else to reserve the bees, which kept a Bear coming. to my home.

1 year ago

Reply from Terminix

Thank you for posting your experience Sonya T Griffin! We would like to address this matter further. Please send an e-mail to Socialsupport@terminix.com listing your full-service address, phone number associated with the account and copy of the review! We apologize for any inconveniences you may have experienced.

Thank you again,
Social Media Department
Terminix International

Jul. 27th, 2023

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Sharon ROGERS/Hayes

They provide adequate service but are higher in price for home contract than other companies in the same service area.

2 years ago

Reply from Terminix

Sharon ROGERS/Hayes, Thank you for sharing your feedback! We will use it to improve our service.

Jul. 22nd, 2022

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Donald Rodgers

they freaky tackled our spider problem and even did a follow up

2 years ago

Reply from Terminix

Donald, we're glad to hear you enjoyed your visit.

Mar. 14th, 2022

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Kermit Davidson Antioch, CA

Had their service for a number of years, but with each year came a price increase. I finally decided to do it myself.

2 years ago Edited March 9, 2022

Reply from Terminix

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Mar. 14th, 2022

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Seth Boudoin Roseland, LA

Had them help me with my spider infestation and they were a great help and did a clean job.

4 years ago

Reply from Terminix

Thanks for choosing Terminix for your pest control needs. We are so glad to see that
you had a positive experience. If we can be of additional service in the future, please call us at 1-800-TERMINIX.

Mar. 11th, 2020

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Bryndie Managua, MN

Not an awesome company. The people selling it were quite rude and pushy and the technicians didn’t do a very good job

4 years ago

Reply from Terminix

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you.
Please send us an e-mail at . Listing your full-service address and the phone number associated with the account?

Feb. 13th, 2020

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Jenna L. Kapaa, HI

Terminex is a great company. They took care of my insect/pest issue quick & fast.

5 years ago

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Mitch Krull Pleasant Grove, UT

It works, bit pricey, but it got the job ddone. No complaints bfrom me. I'll use next year.

6 years ago

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Douglas Larson Pleasant Grove, UT

We had a roach problem and their service took about 6 months, but it got rid of all of them.

6 years ago

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Judith Ghashghaie Hallandale, FL

Termites still in my house after three treatments. Terrible experience. Judith Coromoto Ghashghaie Hollywood, Florida

2 years ago

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Mike Hunt Fayetteville, NC

Complete waste of time and money. They came and treated my house and within days I had a pest problem again...!

5 years ago

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Gary g battani Utica, MI

They never showed up and never called. Follow up is not their strength. Poor service to say the leSy

6 years ago

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carrie Rochester, MI

They never showed for the appointment and when I called a manager was suppose to call me back and he never did.

6 years ago

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sue Pittsford, NY

Exterminator was on time and professional

6 years ago

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Izzy of Rohnert Park

Poor management - appointments were late and seldom called to explain. Sometimes did not show up.

6 years ago

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Michael Wollett

Good and professional and does get rid of the bugs.

6 years ago

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Brice Parker

very productive with job completion and follow ups.

6 years ago

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Bud Freeman Panama City, FL

Didn't want to honor their guaranty. We had ants and they kept coming back.

6 years ago

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Susan Cohen San Antonio, TX

Mediocre service, somewhat overpriced. Still have bug problems.

6 years ago

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Stuart Hanken

they are competent, service is good, response is adequate

6 years ago

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Chuck Doria Greenville, SC

Good overall value. Most pests gone after the first trip.

7 years ago

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John M Stanley Burleson, TX

Terminix is very professional, prompt and reliable.

7 years ago

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Bridget Walker Bay Saint Louis, MS

They arrived on time and finished the job

2 years ago

Reply from Terminix

Bridget, we are very happy we could provide you with a positive experience!

May. 23rd, 2022

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Albert Eribes Chandler, AZ

Professionalism, were on time, friendly, called ahead

2 years ago

Reply from Terminix

Albert Eribes, thank you for your kind words and this wonderful review!

Mar. 22nd, 2022

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JaylenOlivia Savannah, GA

The company is very responsive and quick. Very reliable.

2 years ago

Reply from Terminix

JaylenOlivia, thank you so much for your high rating!

Mar. 14th, 2022

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Kathleen Benn Mesa, AZ

While the service did a good job of keeping pests under control, the customer service could use some work.

4 years ago

Reply from Terminix

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at socialsupport@terminix.com. Listing your full-service address, copy of review and the phone number associated with the account?

Aug. 26th, 2020