Orkin vs Terminix

Jordan Grimmer
Jordan Grimmer | Senior Editor

Orkin and Terminix rank highly among the most widely recognized and popular pest control services in the industry. Both offer a full suite of services designed for a wide range of insects, rodents, and other wildlife. With nearly 200 combined years of ridding homes of termites, ants, and mice, Orkin and Terminix carry a level of experience unrivaled by most pest control companies.

Both companies provide a number of competitive services and employ highly trained pest control professionals. To learn more about how these companies compare, where they differ, and what their customers have to say about them, continue below and see which company is right for you.

Orkin logo verified_user
#13 Orkin
6.6 Overall Score
3.4
star star star star_half star_border
(169)
Terminix logo
#18 Terminix
6.0 Overall Score
2.7
star star star_half star_border star_border
(330)

Overview

Orkin

Additional Services
check Wildlife Control
check Lawn Services
check Crawlspace Services
check Attic Services
Time in Business

120 Years

Terminix

check Wildlife Control
check Crawlspace Services
check Attic Services

94 Years

Ratings

Orkin

Overall Score
6.6 of 10
Review Score
3.4
star star star star_half star_border
Value for Money
3.3
star star star star_half star_border
Quality of Product or Service
3.4
star star star star_half star_border
Company Trustworthiness
3.2
star star star star_border star_border
Likely to Recommend
5.2 of 10

Terminix

6.0 of 10
2.7
star star star_half star_border star_border
2.7
star star star_half star_border star_border
2.8
star star star star_border star_border
2.7
star star star_half star_border star_border
3.8 of 10

Reviews

Orkin

Number of Reviews
169
Review Breakdown
3.4
star star star star_half star_border
5 star
38%
4 star
23%
3 star
7%
2 star
3%
1 star
29%

Terminix

330
2.7
star star star_half star_border star_border
5 star
24%
4 star
18%
3 star
7%
2 star
4%
1 star
47%

Reviews for Orkin

Helpful Favorable Review

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Review Source

star star star star star

Erinmarie Xian Brandon, FL

Our first home purchase needed some serious bug control. I called Orkin and they showed up with a plan however I dont really like using chemicals unless there is no way around it so I didn’t complete the program since the first treatment seemed to have solved the problem. . I would call them back if needed.

1 week ago

Helpful Critical Review

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Review Source

star star_border star_border star_border star_border

Ronald Rothacker Los Angeles, CA

Signed up for orkin paid my sign up fee said they would be back Monday never showed up after waiting all day. Escalated issue to corporate they had Regional Manager Chris call me he promised they would show up. Waited at home never showed up again after waiting all day now he will not return my call or reply to text.

1 week ago

Reviews for Terminix

Helpful Favorable Review

check_circle

Review Source

star star star star star

Robert Rootes Bestselling Author Fredericksburg, VA

Our specialist reached out to us when we first moved into the house back in '17. He took the time to inspect the exterior and the interior basement. He had a range of options that fit our budge. We don't need a lot of pest management. The specialist took the time when I had questions and concerns about the care and management of the building with pets inside the home. He made recommendations that wouldn't interfere with our daily lives.

1 week ago

Helpful Critical Review

star star_border star_border star_border star_border

Gary Kapanowski Macomb, MI

Terrible customer service. Order the service. I tried to call and change the date and time of the appointment it took 3.5 hours and 5 calls to get through to a person. Cancelled the service which took a long time and asked to talk to a manager who was not available.

2 months ago

The Final Word

Money-Back Guarantee

The Orkin Guarantee Terminix Ultimate Protection® Guarantee
  • Provides additional treatment at no charge if pests return
  • Refunds last service payment if the problem is not solved*

*For customers only

  • Same-day solution — attempts to resolve complaints within 24 hours
  • Re-treats home at no extra charge if pests return
  • Refunds services within 30 days of treatment

Winner: Terminix. While both companies offer customers competitive guarantees that include free re-treatment as well as a refund, Terminix has taken additional steps to ensure customers are completely satisfied. The company's same-day solution guarantee gives it a slight edge over Orkin.

Nationwide Availability

Orkin Terminix

More than 400 locations. Available in every state, except the following:

  • Alaska
  • South Dakota
  • Wyoming

More than 300 locations. Available in every state, except the following:

  • Alaska
  • Montana
  • North Dakota
  • South Dakota
  • Vermont

Winner: Orkin. Although both pest control companies boast an impressive national presence, Orkins wins the category. Not only is Orkin represented in more states, but the company also operates across more than 400 locations, as opposed to the approximate 300 locations from Terminix.

Additional Services

Orkin Terminix
  • Lawn Treatments — Year-round lawn care includes pests, weeds, and diseases. (Florida residents only)
  • Moisture Control — Orkin DryCare® protects crawlspaces, attics, and other areas from structural-damaging moisture and monitors moisture levels throughout the year.
  • Attic Insulation — Orkin offers two insulation packages (OrkinTherm® and OrkinComfortZone®) that not only improve the energy efficiency of the home, but also protect against invasive pests. 
  • Gutter Protection — Terminix provides professionally installed rain gutters (normally an insect breeding ground) and gutter guards that prevent clogging.
  • Builder Services
    • New Construction Termite Pretreatment
    • Complete Insulation Packages
    • Moisture Control Services
  • Carpentry Services — Includes substructure repairs, siding repair and replacement, and a suite of other services ranging from floors to ceilings, to drywall, and more.

Winner: Terminix. Both Orkin and Terminix do more than just eradicate pests; however, Terminix offers a wider range of home services than its competitor that extends beyond moisture and attic maintenance. Terminix goes the extra mile by repairing, replacing, installing, and assisting with structural elements of the home that have been damaged by termites or other pests.

Industry Certifications

Both Orkin and Terminix have received multiple certifications from the National Pest Management Association (NPMA), a nonprofit organization that represents the interests of the pest control agency:

  • QualityPro Certification — To be QualityPro-certified, companies must pass a 16-point professionalism checklist that spans from more general items like regular drug and background checks, to more industry-specific items such as proper pesticide handling and storage and service agreements that meet industry requirements.
  • GreenPro Service Certification — GreenPro-certified companies focus on not just the prevention of pests, but also on the protection of humans, non-targeted animals, and the environment. To become GreenPro-certified, pest control companies must maintain high safety and professionalism standards, without sacrificing the effectiveness of their pest control solutions.

Winner: Both. Being both QualityPro- and GreenPro-certified sets these companies apart from less reputable pest control companies. Customers can be assured that both Orkin and Terminix maintain high standards in the people they hire, the products they use, and the pest control practices they implement.

Recommendation

Orkin and Terminix remain two of the leading pest control providers in the industry for a reason. They have received industry-recognized certifications for professionalism and safety, cover a near-nationwide service area, and provide a suite of supplemental services that support their exisiting pest control offering. As a result, these companies have almost identical overall scores.

However, while customers are likely to receive high-quality, as-advertised service from either company, Orkin's actual customers have reported higher satisfaction than customers who went with Terminix. Orkin customers feel they get more value for their money, experience better customer service, and are more likely to recommend Orkin to their friends and family than Terminix customers. For this reason, we recommend Orkin over Terminix to solve your pest control needs.

Top Choice

Orkin Logo
Orkin

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