Orkin vs Terminix
Orkin and Terminix rank highly among the most widely recognized and popular pest control services in the industry. Both offer a full suite of services designed for a wide range of insects, rodents, and other wildlife. With nearly 200 combined years of ridding homes of termites, ants, and mice, Orkin and Terminix carry a level of experience unrivaled by most pest control companies.
Both companies provide a number of competitive services and employ highly trained pest control professionals. To learn more about how these companies compare, where they differ, and what their customers have to say about them, continue below and see which company is right for you.
Overview
Orkin
N/A
N/A
Yes
Yes
N/A
910 Years
Terminix
N/A
N/A
Yes
No
N/A
94 Years
Ratings
Orkin
Terminix
Reviews
Orkin
Reviews
Terminix
Reviews for Orkin
Helpful Favorable Review
Review Source
Erinmarie Xian Brandon, FL
Our first home purchase needed some serious bug control. I called Orkin and they showed up with a plan however I dont really like using chemicals unless there is no way around it so I didn’t complete the program since the first treatment seemed to have solved the problem. . I would call them back if needed.
4 months ago
Helpful Critical Review
John Fox Little Rock, AR
The bedbug exterminators arrived on time. They were finished after 1/2 hour. 4 bedrooms and 2 additional couches were treated (hopefully). The workers did not put the beds back together (It is difficult for us elderly & disabled couple to do this). Phone calls were made daily. Finally the company agreed to put the beds together in a week or so. In the meantime we are sleeping on couches. (This never occurred when we used Terminix for bedbugs a few years ago.)
1 week ago
Reviews for Terminix
Helpful Favorable Review
Becca Jones Bel Air, MD
Terminix came out to asses our pest situation in a quick manner and was very informative on the options for service. After servicing the entire perimeter for termites, they informed us of how to prevent these pests from returning. We have since become loyal customers with yearly check ins!
2 weeks ago
Helpful Critical Review
farhad akhtari Queens, NY
Terminix had no problem to send their "salesperson" within 48hrs. They charge your credit card $1,200 and "promise" 1 year service. But then their pest control guys don't show up for the service call - twice now !!. John in RI tells me to wait for him on a Friday and on a second occasion on a Monday between 1-5pm.....I had taken time out of work....and he did not bother to show up. I won't recommend this company !!
2 months ago
The Final Word
Money-Back Guarantee
| The Orkin Guarantee | Terminix Ultimate Protection® Guarantee |
|---|---|
*For customers only |
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Winner: Terminix. While both companies offer customers competitive guarantees that include free re-treatment as well as a refund, Terminix has taken additional steps to ensure customers are completely satisfied. The company's same-day solution guarantee gives it a slight edge over Orkin.
Nationwide Availability
| Orkin | Terminix |
|---|---|
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More than 400 locations. Available in every state, except the following:
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More than 300 locations. Available in every state, except the following:
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Winner: Orkin. Although both pest control companies boast an impressive national presence, Orkins wins the category. Not only is Orkin represented in more states, but the company also operates across more than 400 locations, as opposed to the approximate 300 locations from Terminix.
Additional Services
| Orkin | Terminix |
|---|---|
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Winner: Terminix. Both Orkin and Terminix do more than just eradicate pests; however, Terminix offers a wider range of home services than its competitor that extends beyond moisture and attic maintenance. Terminix goes the extra mile by repairing, replacing, installing, and assisting with structural elements of the home that have been damaged by termites or other pests.
Industry Certifications
Both Orkin and Terminix have received multiple certifications from the National Pest Management Association (NPMA), a nonprofit organization that represents the interests of the pest control agency:
- QualityPro Certification — To be QualityPro-certified, companies must pass a 16-point professionalism checklist that spans from more general items like regular drug and background checks, to more industry-specific items such as proper pesticide handling and storage and service agreements that meet industry requirements.
- GreenPro Service Certification — GreenPro-certified companies focus on not just the prevention of pests, but also on the protection of humans, non-targeted animals, and the environment. To become GreenPro-certified, pest control companies must maintain high safety and professionalism standards, without sacrificing the effectiveness of their pest control solutions.
Winner: Both. Being both QualityPro- and GreenPro-certified sets these companies apart from less reputable pest control companies. Customers can be assured that both Orkin and Terminix maintain high standards in the people they hire, the products they use, and the pest control practices they implement.
Recommendation
Orkin and Terminix remain two of the leading pest control providers in the industry for a reason. They have received industry-recognized certifications for professionalism and safety, cover a near-nationwide service area, and provide a suite of supplemental services that support their exisiting pest control offering. As a result, these companies have almost identical overall scores.
However, while customers are likely to receive high-quality, as-advertised service from either company, Orkin's actual customers have reported higher satisfaction than customers who went with Terminix. Orkin customers feel they get more value for their money, experience better customer service, and are more likely to recommend Orkin to their friends and family than Terminix customers. For this reason, we recommend Orkin over Terminix to solve your pest control needs.
