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Flex Pest Control

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9.9

Overall Score

Author: Kalicia Bateman

LAST UPDATED: November 29th, 2025

Flex Pest Control delivers reliable, year-round pest management solutions across Northwest Arkansas, with service plans starting as low as $45 per month. As a locally rooted company based in Bentonville and Fayetteville, they bring expert exterminators and innovative treatment methods directly to homes and businesses in communities like Rogers, Bella Vista, Fort Smith, and more. Their unwavering commitment to quality ensures that homeowners can defend their properties against pests—rest assured that, with Flex Pest Control, "you can have pests, or Flex Pest, but not both."

At the heart of their service is a focus on consistency and personalized care. All technicians receive comprehensive training in the latest pest control techniques, guaranteeing exceptional results regardless of which team member arrives on site. They prioritize safety and transparency using environmentally friendly, pet- and family-safe treatments that allow customers to remain in their homes during service.

Flex Pest Control is as dedicated to the community as they are to eliminating pests. With an "extended family" approach, they emphasize customer satisfaction, offering a 100% satisfaction guarantee that includes free re-treatments or reimbursement if the job isn’t done right. By blending technical expertise with genuine care and responsive service, they’ve become a trusted partner for pest-free living throughout the region.

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The Good

  • Affordable Pest Control Plans
  • Comprehensive Training for Technicians
  • Family- and Pet-Safe Treatments
  • 100% Satisfaction Guarantee
  • Local Expertise and Community Focus
  • Year-Round Pest Protection

Affordable Pest Control Plans

One of the biggest concerns homeowners and business owners have when it comes to pest control is cost. Flex Pest Control sets itself apart by offering affordable pest management plans starting as low as $45 per month. These budget-friendly options ensure that pest prevention and treatment are accessible to a wide range of clients, from first-time homeowners to large commercial property managers. Instead of waiting until pests become a major and costly issue, clients can invest in proactive, ongoing protection that doesn’t strain their budget.

The benefit of an affordable plan is long-term savings. Pest infestations can cause serious damage if left untreated—termites compromise structural integrity, rodents chew through wiring, and insects spread harmful bacteria. By investing in a low-cost monthly plan, clients are preventing these larger expenses down the road. Affordability also makes it easier for clients to stick with year-round protection instead of only seeking pest control when emergencies arise.

Flex Pest Control’s pricing model is designed with transparency in mind, so clients know what to expect without hidden fees or surprise charges. This builds trust and confidence in the company while giving clients the ability to protect their homes and businesses without financial stress. For families, landlords, or small business owners managing multiple priorities, these cost-effective plans make it possible to maintain a pest-free environment consistently and conveniently.

Comprehensive Training for Technicians

Flex Pest Control recognizes that the effectiveness of any pest management service lies in the skills and knowledge of its technicians. That’s why the company invests heavily in comprehensive training for every team member. This training includes the latest advancements in pest control techniques, safety protocols, and the use of environmentally responsible products. By ensuring that every technician is well-prepared, Flex provides consistent service quality no matter which technician visits a property.

This level of training benefits clients by delivering reliable results and reducing the chances of repeated infestations. Instead of using outdated methods or a one-size-fits-all approach, technicians tailor treatments to the unique needs of each property. Whether a client is dealing with ants in the kitchen, rodents in the attic, or spiders in the basement, the trained technicians know how to identify root causes and apply effective solutions.

Clients can also feel confident in the professionalism and customer service of Flex’s team. Technicians are trained to communicate clearly, explain treatments, and provide preventive advice for long-term results. This education-driven approach empowers clients with knowledge while ensuring their homes and businesses remain pest-free. For prospective clients, the assurance of working with a highly skilled and consistent team is a key reason why Flex Pest Control stands out among competitors.

Family- and Pet-Safe Treatments

For many clients, especially families with children and pets, safety is the number one concern when hiring a pest control service. Flex Pest Control prioritizes safety by using treatments that are environmentally friendly, family-safe, and pet-safe. These treatments are carefully selected to eliminate pests without exposing loved ones to harmful chemicals.

This approach allows clients to stay in their homes during treatments rather than having to vacate, which adds an element of convenience and peace of mind. Parents don’t have to worry about toxic residues, and pet owners can rest assured that their animals won’t be harmed. For businesses like daycare centers, schools, or pet-friendly facilities, safe treatments are especially valuable because they align with health standards and community trust.

The benefits extend beyond just peace of mind. Eco-friendly treatments also contribute to sustainability. By reducing harmful chemical usage, Flex Pest Control ensures a safer environment for the community while still effectively addressing pests. Clients get the best of both worlds: a pest-free home or business without compromising health or safety. For prospective clients who value wellness and responsibility, this feature sets Flex apart as a trusted, conscientious provider.

100% Satisfaction Guarantee

Flex Pest Control doesn’t just promise results, it guarantees them. The company offers a 100% satisfaction guarantee, which includes free re-treatments or reimbursement if pests return between scheduled services. This guarantee reflects the company’s confidence in its methods and demonstrates its commitment to client satisfaction.

The main benefit of this feature is peace of mind. Many clients hesitate when hiring pest control because they fear paying for services that won’t fully solve their problem. With Flex’s guarantee, clients know they are investing in a company that stands behind its work and will continue addressing issues until the job is done right.

For homeowners, this means no more sleepless nights worrying about pests returning after a treatment. For businesses, it means protecting reputations and ensuring customers and employees enjoy a safe, clean environment. This guarantee transforms pest control from a risky expense into a reliable investment, giving clients confidence in the value they’re receiving. Prospective clients benefit from knowing that Flex Pest Control is fully committed to their satisfaction and won’t stop until their property is truly pest-free.

Local Expertise and Community Focus

As a locally owned and operated company in Northwest Arkansas, Flex Pest Control has a deep understanding of the unique pest challenges in the region. From seasonal ant infestations to recurring rodent problems during colder months, the team knows exactly what local homeowners and businesses face year after year. This local expertise allows Flex to tailor its services specifically to the community’s needs, rather than applying generic treatments.

The company’s community focus goes beyond pest control. Being a local provider means Flex is invested in building long-term relationships with clients. Instead of treating clients as just another service call, they treat them like neighbors because they are. This personal touch is reflected in their responsive customer care, friendly technicians, and dedication to going above and beyond.

Prospective clients benefit from working with a company that understands the environment and takes pride in serving its community. Unlike larger, national chains, Flex Pest Control combines professional standards with small-business values. Clients receive the personal attention and accountability of a local provider while still enjoying modern, effective pest control solutions. This unique combination makes Flex a standout option for anyone in Northwest Arkansas seeking pest management services.

Year-Round Pest Protection

One of the most valuable features Flex Pest Control offers is its year-round pest protection service. Instead of offering one-time treatments that only provide temporary relief, the company focuses on continuous prevention. Regular visits and maintenance treatments ensure that pests don’t have the chance to re-establish themselves in homes or businesses.

The benefit of this service is long-term peace of mind. Pests are persistent, and in regions like Northwest Arkansas, seasonal changes bring new challenges throughout the year. By maintaining consistent treatments, Flex helps clients avoid the cycle of infestation, treatment, and reinfestation that many homeowners experience when relying on one-time services.

Year-round protection also provides financial benefits. Instead of paying for repeated emergency treatments, clients pay for an ongoing plan that prevents issues before they escalate. This proactive approach saves money, protects property values, and ensures that families and businesses enjoy a consistently safe, pest-free environment. For prospective clients, the promise of reliable year-round protection is one of the strongest reasons to choose Flex Pest Control over competitors.

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The Bad

  • Limited Service Area
  • Subscription-Based Model
  • Seasonal Demand and Scheduling
  • Limited Specialized Services

Limited Service Area

Flex Pest Control primarily serves Northwest Arkansas, with offices in Bentonville and Fayetteville. While this focus allows them to provide highly localized expertise, it also means clients outside this region may not be able to access their services. Those living in surrounding states or even farther south in Arkansas will need to look for alternative providers.

Subscription-Based Model

Flex emphasizes ongoing, year-round service plans rather than one-time treatments. While this is highly effective for long-term prevention, some clients may not want or need a monthly subscription. For people looking for a single, quick treatment, the model may feel more costly or restrictive compared to competitors who offer à la carte services.

Seasonal Demand and Scheduling

Because Northwest Arkansas experiences heavy pest activity during certain times of the year (such as summer insect surges or winter rodent invasions), Flex may face high demand during peak seasons. This can sometimes lead to limited appointment availability or longer wait times, especially for non-emergency services.

Limited Specialized Services

Flex Pest Control covers common residential and commercial pests, but prospective clients seeking highly specialized services, such as wildlife removal, fumigation for severe infestations, or advanced termite monitoring systems, may find their options somewhat limited compared to larger national providers.

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The Bottom Line

Flex Pest Control has established itself as a trusted partner for homeowners and businesses in Northwest Arkansas by combining affordability, safety, and expertise. With services designed to protect properties year-round, the company ensures that families, pets, and businesses can enjoy peace of mind in pest-free environments. Their use of environmentally friendly treatments, highly trained technicians, and a dedication to customer satisfaction demonstrates a strong commitment to delivering consistent and reliable results.

What sets Flex apart is its focus on both prevention and care. Rather than offering short-term fixes, the company builds long-term solutions that address the root causes of infestations while keeping clients’ unique needs in mind. Their satisfaction guarantee, local knowledge, and family-oriented approach highlight the difference between just another pest control provider and a true community partner. Clients know they’re not just hiring a service, but they’re also gaining a team that genuinely cares about protecting their homes and businesses.

For those in Northwest Arkansas seeking dependable, affordable, and safe pest management, Flex Pest Control stands out as an excellent choice. By balancing technical expertise with a personalized approach, they deliver more than pest control. They provide lasting protection, peace of mind, and a healthier environment. Choosing Flex means choosing a company that prioritizes quality, reliability, and the well-being of the communities it serves.

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What people are saying on Google

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John Smith

These folks do great work! Since we started using them we’ve not had any insect or spider problems at all. Best thing is we haven’t seen a wasp in years!

1 day ago

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Gray Colbert

They have always been easy to work with and communicate with. They do a great job of explaining what the problem is and how they are going to fix it. I would highly recommend their service.

2 days ago

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Abbi O’Malley

Robert did an amazing job! He explained the products, what and how they’re used and how it treats the environment. I trust that this company cares about their customers & wants to help!

2 days ago

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Abbi O’Malley

Robert did an amazing job! He explained the products, what and how they’re used and how it treats the environment. I trust that this company cares about their customers & wants to help!

2 days ago

Star Rating

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5.0

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102 Reviews

Review Breakdown

5 grade

98%

4 grade

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Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Julie Pruitt

Flex performs beyond expectations. They eliminate spiders, all insects, rats, mice, etc. They will come back until you are completely satisfied. The technicians are friendly, knowledgeable, and respectful. They take the time to visit with you and answer all your questions. Their prices can’t be beat. Flex is top of the line! Thank you!

1 week ago Edited December 2, 2025

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Joy Yancy

Many of my new neighbors before they became friends had already found Flex Pest Control before I moved to our new home I know why and you will also Not only do they have a regular schedule for service They come on demand Texting with a real person for information Grace when my account was hacked These are the good guys Welcome aboard!

1 week ago

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Jani Mendoza

I've been a Flex customer for a while now, and I consistently receive excellent service. What truly sets them apart is their dedication to listening to our concerns. Whenever we've had a specific issue or question, they've taken the time to understand it fully and have always helped us address it in a timely manner. Their technicians are knowledgeable and profe

3 weeks ago

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Hadley Kidd

We've been with Flex since 2023 and I can't say enough good things about them! They've worked with us through all our address changes and different pest needs, and never said "we can't do that for you". They always let me know when they'll be stopping by and give me an update on what was done that day. Always friendly, polite, and professional, and always do the job right the first time. Highly recommend!

4 weeks ago

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Davis & Shelly Witherspoon

From the first interaction we had with Flex with their representative, they felt like a good neighbor. They have always been so kind and have always taken as much time as we needed to explain whatever we asked. It seems like transparency is their watchword, and patience is their philosophy when it comes to interacting with their customers. We chose to use their contracted services since we live in a wooded area of Bella Vista, and have no problem calling at the first sighting of unwanted because there's no charge for those extra calls out to treat. One phone call, and they usually show up the next day and it's fixed! With our contract, they handle scheduling or quarterly treatments and send us texts several days before, giving us time to reschedule if we need to, or ask them to add interior treatments to their visit (no charge). I have never been so comfortable with believing in a company's integrity. They really stand behind what they do, and deliver what they say. No games. But most of all, they are always nice and happily engage with their customers. That is something that is worth more than stars in a rating scale to me, but if I must, 5 stars is not nearly enough!

1 month ago Edited November 8, 2025

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Kyle Green

Flex Pest Control has been absolutely outstanding! Their mosquito prevention service is by far the best we’ve ever experienced. We can finally enjoy our backyard without getting bitten—it’s made a huge difference in how much time we spend outside. Inside the house, we rarely see any movement from spiders, ants, or other pests, which shows just how effective their treatments are. Their tick spray in the backyard has also worked wonders—our dog hasn’t had a single tick since they started servicing our property. The team is professional, thorough, and reliable. If you’re looking for pest control that actually delivers results, Flex Pest Control is the one to call!

1 month ago

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Taylor Book

My family has been with Flex for five years, and we couldn’t be happier. Pest control is something we never have to think twice about because they consistently deliver. Their technicians are always friendly, professional, and provide excellent customer service. Highly recommend.

3 weeks ago

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Jeff And Laurie Yeomans

Really good company, great product. I love not being dive bombed by wasps anymore while using my pool. No more ant in my flower beds eating my plants. Good people there, good technicians. Little more expensive than traditional pest control, but worth it.

3 weeks ago

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Alice Fleeman

Prompt . Friendly . Very knowledgeable. Explained what the treatment would be and why . Throughly examined the home inside and out . Explained his findings . Definitely would use this company . I was referred to them and glad I am using them for my pest service .

3 weeks ago

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Maureen Rucker

They are extremely friendly and I so appreciate them going back to my house to do the inside when I didn't get it unlocked for them to get in. I also appreciate them going out to the house on the off months when needed without question. I HIGHLY recommended Flex Pest Control to everybody! Love those guys!!

3 weeks ago

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Brian Grenon

Christian company that has employees that are honest and work hard. When we did have an issue with one of their employees it was addressed quickly and we were compensated for what we addressing with management. They always listen and respond with respect and work diligently to ensure that we as customers are treated appropriately, but not only as customers, but treated well as people and we appreciate them very much. Whenever we call and want them to come back to retreat they come in one or two days and sometimes the same day.

1 month ago

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Deborah Usery

This is the best pest control company to use! Everything was very well explained for the plan, they have great communication when the treatment time comes, they are prompt, efficient, and very well mannered. They are easy to work with and are even swift in emergency situations....such as a hidden wasp nest in ny fence! Taken care of within an hour of the call! Can't beat that!! Thanks to all of the men who have been out to do treatments for the last 3 years!

1 month ago

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Dale Snowden

I have been utilizing the services of Flex Pest Control for the last couple of years and they have done an outstanding job and provide top notch customer service. I did not realize what a brown recluse infestation I had until they took care of it. I was absolutely astounded by the number of BR that they removed on the traps. (Apparently, they like to live and breed in the walls). If you have yard or house pests…they are able to take care of them!

1 month ago

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Kathy Raines

We have used Flex for 2 years and we are so pleased with the service they provide. We live in a wooded area so we have the indoor and outdoor package. We had lots of spiders and creepy crawlies when we first moved in but, Flex has eliminated them all. We haven’t had any issues with mosquitoes or wasps at all. I can highly recommend them for all your pest control needs!

1 month ago

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Ira Coker

Always very punctual if something does happen with their schedule they are always quick to notify me they don't wait till the last minute. Always very good about working around my schedule. Always going over and beyond do little things that I don't even ask if they see a problem they take care of it. Very professional company would recommend them to anyone.

1 month ago

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Michael Schutz

Our technician was not only professional and friendly but also very thorough. He explained every step of the process clearly, and we appreciated the detailed follow-up email with the products used. Problem/Solution: "After years of dealing with constant ant problems, we haven't seen any since signing up with Flex Pest Control. When we did see a few ants during the rainy season, we mentioned it, and the technician came back to perform an extra-heavy treatment that resolved the issue. Outstanding customer service.

1 month ago

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Mary Arendal

Flex is the best pest control company. They care about their customers and their pets. And they do and great job. Inside and out. As a homeowner I feel its important to keep the pests out. Flex works year round to make that happen. They're good and their pricing is fair and reasonable. If you're looking for a great pest control, look no further. FLEX is IT!

1 month ago

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Michael & Jan Shipley

Flex Pest Control has been treating my property for years. I believe that I am one of their first customers in the area. I had a really bad infestation of brown recluse spiders in the house. I was bitten twice. After Flex began their treatment (only the exterior needs treated, as it removes the food source the spiders rely on), the spiders were gone. Flex also took care of the mice that were getting into my basement. I highly recommend them to anyone looking for a permanent solution to pest issues.

1 month ago

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Lisa Castro

We have used Flex Pest Control for the past few years. They do a great job at pest prevention and keeping us informed. They take care of any unusual appearances of pest like when it rains a lot more than usual and ants start to appear. They are fast and friendly. We have had other pest control try to sway us to use their company, but we wouldn't switch.

1 month ago

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Kristal Wyatt

Been with this company for many years, they are consistently outstanding! Natural Product’s that work ! The people that they hire have all been top notch. All Very reliable, respectful & responsible! No bugs in my house at all , if I have they come out immediately, with a smile! I am impressed with consistent results and great service for many years, that means something in today world

1 month ago

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Richard Sidebottom

Flex Pest Control does exactly what they say in the name. They are easy to work with and always available any time we’ve had an issue, which is maybe twice in about five years now, when the bugs were really bad in the area. Their spray works great. We sometimes watch my father-in-law’s dog and have never had a tick issue with her. Any time we ask them to treat indoors they’re very respectful and quickly take care of everything. I highly recommend them and will continue to be a customer.

1 month ago

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E. Tilley

FanTAStic company. We've had multiple companies over the years, and always come back to Flex. ANY problem can be mentioned and they are out there stat to take care of it. Even gave me extra sticky traps for the brown recluse problem we were having . They're very comunicatvie, "flex"ible 😏, and on top of it. You get what you pay for and Flex is the best.

1 month ago

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Melinda Jones

They are great about follow up, their customer service team is quite responsive, and they are friendly. They do a good job the first time. And their technician are fast and polite.

2 weeks ago

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Garret Reid

Absolutely outstanding service. We’ve had issues with several pests from earwigs to mites and any time we call flex is right there to assist with spot treatments and advice!

2 weeks ago

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Kay Miller

Great Customer Service! Enrique did a super job spraying inside and outside. I have been using Flex Pest for awhile now and have never had problems with bugs. Very happy with their service.

3 weeks ago

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Kris & Charmaine Maier

This company is very professional and do a great job of keeping up with my needs. I highly recommend them for your pest control needs! The whole staff is very friendly and the company itself is very reasonable

4 weeks ago

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Leslie Davis

Flex is a great pest control place especially if you have trouble with living in a wooded area because I know a lot of things pop up and they’re able to come out at anytime quickly and they’re so kind and they help me with every problem I ever have. I have trouble with bees on and off and they’re terrifying to me and all of them have been nothing but helpful and kind every single time. I recommend them to anybody for their pest control.

1 month ago

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Fernando & Mirley Villegas

We had a problem with mice shortly after moving in to our newly-built house. Flex took care of the problem, and I haven't had to think about mice for years, now! They're a local company and good at communicating with us. I highly recommend them!

1 month ago Edited November 8, 2025

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Ben And Jen Fernando

Flex is the best pest control company I have used. They are always a n time and professional. They are extremely thorough and knowledgeable about their products. I wouldn’t use any other company at this point. They’ve proven to be all they said they are.

1 month ago

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Sharon Young

There are many pest control companies out there. I chose Flex a couple of years ago and have been very satisfied. They send an Email the day before the come. They cover every place outside and will do inside if I ask. They are very professional and di a great job.

1 month ago

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Courtney Watson

Flex has been so good to us! Always punctual, professional, friendly, + they do a great job. Very affordable and willing to work on a payment schedule that fits your needs the best. Very easily accessible on text or phone and reply quickly. We are loyal customers for life!

1 month ago

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Amelia Yeager

I am always notified the day before they come and then on the day of my service I am notified that they are on their way which is nice as it allows me to get my dogs out and back in before they arrive. And if I need to talk to anyone every body is super pleasant and nice.

1 month ago

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Todd Kochell

I have had Flex Pest control for over 5 years and have always been very pleased and impressed by them. Their personnel have been very professional and trustworthy. I will continue to use Flex as my pest and termite company! Thanks again!

1 month ago

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Ralph Eger

Flex has provided excellent service and has responded to any needs we have had. Just call and they will take care of any problem ASAP

1 week ago

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Tanya & Madi Simms

We have been using Flex Pest Control for the last four years and have had exceptional service. If we have any issues, they come out and immediately help resolve it.

2 weeks ago

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Betty Davis

I had a squirrel problem in attic Jason helped me out. Jason was very professional, thorough and got the job done. I highly recommend Flex Pest and Jason.

3 weeks ago

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Teo Hernandez

Awesome pest control company. Friendly customer service with very knowledgeable techs. I’m always pleased with their quality of service, very thorough, and professional

4 weeks ago

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Lisa & Brandon Geiger

Flex pest is great to work with! They keep the inside peat free and living in Bella Vista the outside treatments keep my fur babies tick free. We switched from another company a year ago and so glad we did.

1 month ago

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Kathy Chinn

They are very good at their job and very informative. I’ve only lived in the area a few years and it’s very different here than where I previous lived. I’m very glad I chose them.

1 month ago Edited November 24, 2025

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Bruce Evans

They are extremely professional and honest first of all. Very knowledgeable about the pests in the area and how to take care of them. They are quick to come out between schedule service for problem pests

1 month ago

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Matthew Young

Good company. Good deals. Whenever you started seeing signs of any bugs, they were already getting set up for your service. Very punctual and GREAT communication. Definitely recommend for bug services.

1 month ago

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Randi & Casey Key

We have been using flex for 5-6 years and absolutely love their services. Always very professional and caring of the quality of services being provided. Highly recommend Flex.

1 month ago

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Kenton & Sydney Taggart

We’ve been using Flex for almost five years, and we’ve been nothing but pleased with their services. Always on time, strong communication channels, reasonable prices, and effective treatment of pest control.

1 month ago

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Janet Harrelson

Flex is a great company. They have always met all of our needs and if we ever have a problem, they come right out and take care of it. Absolutely would recommend them to anyone!! 100000% satisfied customer!

1 month ago

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Erica Wood

We have been using Flex for several years now and couldn’t be more pleased. They are always easy to accommodate our schedules and are extremely thorough with our home. They definitely go above and beyond for us.

1 month ago

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Perri France

I love that they remember to not ring the doorbell. My dogs alert me! Flex Pest is thorough and always show when they say they will. The last pest service I had, got my money and rarely showed.

1 month ago

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Dan & Pat Shaffer

Gabriel did a thorough job of treating the exterior of our home and property. Even went the extra mile of treating the corners of every exterior door. We have always been pleased with every Flex technician. Been taking good care of us for 4 years!

2 months ago

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Donna Grainger

Awesome customer service! I get reminders for appointments, a text message when the technician is going to be there and then a follow up message on what was treated and if they found any problems. I live supporting a small business.

2 months ago

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Sam Cawood

Flex is a awesome company Moved here from Texas was not happy with old company that came with house switched to Flex , now a happy camper Sam

2 weeks ago

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Barbara Veon

They are efficient, on time and always want you to be happy with their service, they respond quickly to questions or requests.

2 weeks ago