Customer service My current dealings with this company is five star's. Although they are not the company that services my solar they went out of their way to answer all of my questions and help give me directions on what my issues were and how to solve them. Again five stars for customer service

Working with Greg from Zenernet was a great experience. He made it simple and easy. We would definitely refer him and his company. It was probably the easiest purchase we made for our house ever. The panels look great on our roof and we are saving money as we look smart and green.

The sales person was very helpful explaining everything about how solar will benefit us now and in the future. What was most impressive was that he didn’t try to over-sell us, which was what I’ve heard other companies will do.

Very knowledgeable, courteous, and easy to understand.

Mark called to discuss advantages of installing solar on our roof. His analysis was thorough and the presentation very professional. Despite the advantages he presented it was my decision not to proceed with the proposal at this time. I will contact him should I reconsider.

I have not purchased my solar system yet but I will use zenernet. The project manager Deborah was very knowledgeable and went above and beyond to help me out.

Our experience with Zenernet was excellent! My husband and I had heard so much about solar but didn’t really know where to start. We saw Zenernet on Best Company and found their educational approach refreshing. Not only did they teach us about how solar works but also personalized our system based on what we need and want. They even included us in the design of where we wanted our panels on our home. This was very important to us since it is a new house and we could see what our system will look like on our roof. There was no high pressure salesman standing in our living room and we could do all of this on our own schedule. Their follow up and help understanding what we were getting into made our decision to go with them simple.

good communication skills, straightforward. Looking for a solar system and Jarrett provided much info.

Reply from Zenernet

John GerkenOct 12, 2018

Thank you Lee, we look forward to being your solar energy partner!

Sadly I was not able to consummate a completed transaction with Zenernet. In my instance, it proved not to be my best move mathmatically. It was a matter of the time I had to recapture the investment. Please understand that working with my representative, Jarrett, at Zenernet was great. He took time and explained everything to me. He made it easy to understand every aspect of acquiring a money-saving Solar System for my home. I was presented with a very complete proposal to study. I was never pressured at all. Zenernet would have definitely been my choice for a great Solar System. Even though I did not have a system installed, Zenernet understood and agreed with my decision. That is a professional company. Solar will significantly reduce your electric expenses and you will save money for use elsewhere. I highly recommend that you work with Zenernet and discover the benefits of Solar power. Respectfully, P. Spillman

Reply from Zenernet

John GerkenOct 11, 2018

Thank you for giving us a chance to earn your business Paul! If you ever need anything please let us know!

Great experience, with transparent pricing and excellent installation. Very fast! Great warranty too.

Reply from Zenernet

John GerkenOct 11, 2018

Thank you for going solar with us Scott, if you ever need anything please let us know!

super nice people who made it really turnkey.

Reply from Zenernet

John GerkenOct 02, 2018

Thank you for trusting Zenernet, we appreciate your business!

My experience thus far has been fantastic. The informative quality of my conversations with both Mark and Jarret have made my solar search extremely smooth and positive.

Reply from Zenernet

John GerkenOct 02, 2018

Hello Ashley, thank you for the review!

This is a follow up on my previously submitted review and I noticed that many of the reviews here may have done the same as I did. I gave my review prior to installation. Zenernet seems to have hit a wall with getting my installation approved by my city. There is an issue with Zenernet not having a particular certification required with some new panels being used. It is interesting and peculiar that the company would be installing panels without an updated certification. Not sure what this actually says about the company. My project has been stalled for two weeks with no apparent solution immediately forthcoming. I am now waiting for call from the company CEO for an explanation. Has anyone else had installation issues?

Reply from Zenernet

John GerkenSep 18, 2018

Hello Thomas, Thank you for taking my call and understanding the unique situation we are in. As you know, we are actively working on resolving this issue and should have a resolution for you shortly. Thank you for choosing Zenerent for your solar needs! JP Gerken CEO & Founder

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Deb was great very friendly and explained everything with a cheerful outlook. I really hope i get to work with this company.

Reply from Zenernet

John GerkenOct 02, 2018

Hello Jesus, we look forward to working with you as well!

Working with Zenernet was great. Very knowledgeable staff that provides all of the information you will need to make an informed decision. During this process you will understand how Zenernets innovation is raising the expectations for solar customers.

Reply from Zenernet

John GerkenOct 12, 2018

Thank you for your review Wes, we strive to deliver the best experience in solar. Let us know if you need anything!

Deborah was very thorough with her live computer presentation. We received a quote during our initial meeting on the phone. She has followed up with a few more e-mails with additional information. Great customer service. Thanks Deborah!

Great. Enjoyed speaking with Deborah. She had the patience to listen and answer questions. If she didn't have the answer, which was not the case for the most part, however, she did say that she would get back with more info. She was prepared on most questions. Also, enjoyed the personal conversations with Deborah. She not only asked but also shared some of her own personal info. It was easy to be comfortable and discuss details with her. In the end, it made me think of more questions to ask.

I found Zenernet online and got a good quote for our home solar panels. We already had some panels so I wanted to make sure it went as well as the other company. I was pleasantly surprised with the great level of communication and service during the whole process. We had some issues with our roof where we were placing the panels and Zenernet took care of everything without any delays or additional charge. I feel I received a great deal and it went perfectly. Thanks Zenernet! Dave

"My wife and I had been researching for over a year the pros and cons of going solar. Once our decision was reached to move forward with the installation we contacted 5 different companies via local ads and the internet. Each company did a full evaluation of our requirements and provided supporting documents. The proposals were reviewed and discussed with 3 of the 5 companies (2 failed to follow-up with our questions and one even forgot about an on-site visit that they wanted to re-schedule; we did not accept their request). After several days reviewing the proposals we narrowed our decision down to 2 companies. Both were fairly close in final costs. Zenernet was even a tad more expensive. We contacted the 2 companies with questions regarding our unique roof type, Decra Roofing System. Company A replied with "Oh, not a problem; don't worry about it". Our rep at Zenernet went the extra mile as they have done with us since the initial contact. Cedric performed his due diligence as well as myself even contacting the roof mfg. Cedric and I had several discussions finally arriving at what we feel is the best solution for mounting the solar array. Cedric researched the market and found a more than adequate solution. Needless to say Zenernet has truly gone the extra mile in working with us and in working with the install contractors to be certain that as we progress thru the initial stages, permits, etc. they will be our trusted point of contact. My wife and I feel most confident that we made the right decision. At no time did we feel pressured or feel we were rushed in making a decision; we are certain that Cedric and Zenernet will be there to insure a quality install and most importantly be there years from now should we need them. I have not been offered compensation or other enticements in providing this review." Submitted by Johnny R,

I chose to go with Zenernet after dealing with sales people from other companies that either did not really know what they were talking about or were being dishonest with me. I originally learned about Zenernet from this website. I liked the reviews, their rating and their company philosophy. They have not disappointed me. Where other companies made me feel like it is all about them, Zenernet made me feel like they cared about my solar needs. For example, if you have a preference for a certain brand of solar panel, they can create a proposal using that brand. Currently, my solar system is in the permitting stage, and it should be installed within two weeks. Zenernet was the first company that I spoke with about solar and probably the most informative. In the end I went with them, because I felt that they were the most honest and knowledgeable. Also, their warranties are excellent. Another company that had come to my houses told me that I would need a new electrical panel. It has turned out not to be necessary. I was told by one company that I would need 18 solar panels. Zenernet built a proposal for me using the exact same panels and determined that I would only need 12 panels, and they have a performance guarantee that the will have to meet. The solar installer that Zenernet sent out for the on-site inspection was extremely thorough. The installer was here for two hours. I have a flat roof over nine years old. It was determined that I would need to re-roof to have the twenty year warranty after solar installation. They had no problem if I wanted to use my own roofer. I will update this review after installation of the solar system.

First of all I contacted Zenernet because I was looking for an honest company with great customer service and patience. I got that and more with Zenernet. Cedric F has always answered any questions I've had in regards to my solar and kept me in the know of what was going on. I got great financing and great service from their representatives. I have to give this company 5 stars because they are so dedicated to their clients. They also pick top of the line finance companies as well as the installers. I've had an excellent experience with this company.

To me it is all about the people who represent a company within the initial contacts. Greg L who spoke to me for some time was 1st of all knowledgeable about all solar products and understood my concerns concerning the new rate plans from APS especially the need to deal with the high costs of power between 3 & 8 PM. To counter this and take advantage of the late afternoon sun requires more solar panels to be on a westerly direction. I would go with Zenernet if not for my situation of being unable to take advantage of the tax credit at this time.

My salesman Cedric was a very responsive, informative and personable sales representative. Despite my decision not to go with his company's bid, I recommend him as a valuable asset in the search for a solar installation company.

Absolutely incredible team at Zenernet. The best experience I've ever had partnering with a company on a home improvement. Solar sales doesn't have the best reputation. Zenernet addresses this with a highly informative and educational consultation. I was assigned a direct contact who managed the process cradle to grave. They hold themselves accountable every step of the way that include layers of guarantees & warranties. I researched several options and they were less expensive by $3,000 AND installed better quality, more efficient solar panels, mounting hardware, etc. than the larger solar companies. I really was blown away by the professionalism. These guys are experienced, proven pros and see their customers as partners for the long term.

I have a solar background, but my family was always hesitant because they didn't quite understand the complexities of how the systems work and tie to the financial products. Zenernet was able to make the learning experience simple and easy using their online and over-the-phone approach, which helped me get several members of my family over the hump!

Overall I had an excellent experience with Zenernet! I have been interested in solar for a few years but a couple of the sales reps I dealt with didn’t educate me like the Zenernet rep did. He was very knowledgeable and I’m confident that I am making a good investment using their product. I highly recommend his company, thank you!

My experience with solar companies has ttpically been pressured sales tactics with the push for a quick sign. My rrquests for information either took for ever or never happened. However Cedric was great and always able to not only tell my about the products discussed but also willing to send me the information. He was quick to provide me with detailed quotes and follow up calls with additional information I requested. I am very happy with him and his company.

Your presentation was well planned and easy to follow, seems to me you guys are the creme de creme of solar providers.

I've always been a little apprehensive when taking calls from companies trying to sell their products or services. Taking this call from Jarritt was breathe of fresh air. Beyond helpful making me understand the benefits of solar. Answered all the questions. Quality products for a price less than others when comparing apples to apples.

My energy consultant was extremely helpful in taking me through the solar consultation process. The entire process was explained to me, he built the design with me, and was able to answer all my questions. The price point is attractive, the equipment is guaranteed for 20 years. The company is transparent and there is no high sales pitch.

Our sales rep made us feel that he really had our best interest at heart. Consultative, knowledgeable, not “pushy” , and very practical with his advice. Price is also reasonable compared to other companies I looked at.

I am a retired US Army Veteran and a hard guy to put my faith in a company to make a purchase of this nature. However, I found the entire process of getting all the necessary information to make a decision on getting solar to be outstanding. The Zenernet professional that assisted me, Jarrett, thoroughly gave me complete data upon which to make a rational decision on my later purchase. The process took me through a well designed system that was built for me. Zenernet was my choice to get solar of several other companies. If you are thinking of going solar, insure you contact them and then formulate your decision. I believe you will be happy you do. So happy with my decision.

My rep Greg was incredibly knowledgeable about solar in KC. We designed my system together which was something I wasn't able to do with the other companies I spoke to. Their price is competitive, especially given the additional service they provide. The phone call was a little long for me, but very educational. I would recommend taking a look at Zenernet.

Jarrett was amazing and answered all my questions about going solar! He was extremely patient and knowledgeable about solar. I would recommend anyone thinking about going solar to give Zenerent a call. We spoke to 3 other solar companies and none of them treated us as well as Jarrett and the Zenerent team. The way I was able to design my system in real-time was very impressive and the quality of their products and warranties are the best when comparing to the other companies. Two thumbs up from us! Or better yet, 5 STARS!