Mark is awesome. He has good people and communication skills. Wonderful customer service and I will be working with Mark to meet my solar needs!

Reply from Zenernet

Jan 07, 2019

Hello Steven, thank you for the very complimentary review of Mark! We look forward to working with you as well!

Mark was extremely knowledgeable and patient with me. He took the time to explain every little detail to me. Zenernet is the first company I have talked to that I felt has MY best interest in mind!

Reply from Zenernet

Jan 01, 2019

Hello Dr. Kruh Shet, thank you for taking the time to review us and for the great feedback! We look forward to working with you, if you need anything please let us know.

I've worked with several companies on my way to finding your Zenernet, and they've been the most professional, fair, and honest.

Reply from Zenernet

Dec 21, 2018

Thank you for the review Brian, our mission is to reset the bar for customer service in solar! We will always be here for you!

Greg was absolutely amazing, he was extremely transparent with me. He even analyzed an offer from a smaller local company, gave me points to question them about, and helped me find the best option for my home, even though in my case it wasn't with him. There is no doubt that If this local installer for some reason becomes problematic, I will use Zenernet.

Reply from Zenernet

Dec 21, 2018

Thank you for the review Randal, we hope everything with the local installer works out but if for whatever reason you decide not to move forward with them we are a call away. If you need anything during your solar journey please don’t hesitate to reach out to us.

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From the start, Greg was very transparent and provided answers to all my questions as I evaluated the system and the also the way Greg handled the process with me. He was patient, and made sure all my questions were answered. Then Debora got involved during installation and made sure that we were informed at every stage of installation.

Reply from Zenernet

Dec 13, 2018

Hello Jeff, thank you for the great review! It is great to get amazing reviews that call out our amazing employees! Thank you and let us know if you need anything, we are always here for you!

The most patient and willing to work with you at any level of understanding; very instructional; you can actually enjoy picking their brain with your questions and concerns and know that they're willing to guide you every step of the way. Most professionalism ever, great experience and can't wait to have my system up and running. Been telling everyone about my experience and proud to put it out on the web as well for a job well done that deserves recognition.

Reply from Zenernet

Dec 12, 2018

Thank you for the wonderful review Roberto! It has been great working with you and we look forward to helping you power your home with sunshine!

When we were comparing Solar dealers, they provided the most transparent, detailed and convincing information about their service and equipment. The contact person (Mr. Greg L.) was always available for my questions and discussions and sounded most professional and fair compared to reps for other companies. The overall process was excellent.

Reply from Zenernet

Dec 11, 2018

Hello Hideho, thank you for the review and choosing to go solar with Zenerent! If you ever need anything please let us know!

I received great support from the Zenernet salesman. I learned a lot about pitfalls and received great guidance. I highly recommend Joe at Zenernet. Their proposal was very competitive and used premium solar panels and inverters.

Reply from Zenernet

Dec 11, 2018

Hello Bruce, thank you for your review and choosing Zenernet for your solar needs!

I was working with Greg L, getting all information together to move forward with solar for our home. Due to unforeseen circumstances, we have had to put this project on hold. Even though he put time and effort into getting us set up, he has been friendly and patient. He has followed up to see if things have changed for us. A great person to work with.

Reply from Zenernet

Dec 04, 2018

Thank you for the review Colleen, please don’t hesitate to reach out to us when your circumstances change.

I spoke with Jarrett H and he was so patient with me and all the questions I had. He spend hours on the phone with me talking about different plans and how everything solar works. I had spoken with other solar companies but nobody has explained it the way Zenernet did. Thank you very much Jarrett and the Zenernet team.

Reply from Zenernet

Dec 04, 2018

Thank you for the review Christopher, if you ever need anything please do not hesitate to reach out to us!

My new friend Joe The Solar Pro Is definitely The most patient guy I know. I can expect A monthly call His goal is clear Renewable energy for all. And like the sun His happy glow Warms my heart And saves me dough

Reply from Zenernet

Dec 04, 2018

Hello Monica, thank you for the beautiful poem!

It was good and knowledgeable sales rep to talked about solar

Reply from Zenernet

Dec 04, 2018

Thank you Nilesh, we appreciate you giving us an opportunity to earn your business!

Customer service My current dealings with this company is five star's. Although they are not the company that services my solar they went out of their way to answer all of my questions and help give me directions on what my issues were and how to solve them. Again five stars for customer service

Reply from Zenernet

Dec 04, 2018

Hello Richard, if you ever need anything don’t hesitate to reach out.

Working with Greg from Zenernet was a great experience. He made it simple and easy. We would definitely refer him and his company. It was probably the easiest purchase we made for our house ever. The panels look great on our roof and we are saving money as we look smart and green.

Reply from Zenernet

Dec 04, 2018

Thank you for the great review Chris, it was great working with you and your family! If you ever need anything from us please don’t hesitate to reach out.

The sales person was very helpful explaining everything about how solar will benefit us now and in the future. What was most impressive was that he didn’t try to over-sell us, which was what I’ve heard other companies will do.

Reply from Zenernet

Dec 04, 2018

Thank you for the review!

Very knowledgeable, courteous, and easy to understand.

Mark called to discuss advantages of installing solar on our roof. His analysis was thorough and the presentation very professional. Despite the advantages he presented it was my decision not to proceed with the proposal at this time. I will contact him should I reconsider.

Reply from Zenernet

Dec 04, 2018

Thank you for your review Wade!

I have not purchased my solar system yet but I will use zenernet. The project manager Deborah was very knowledgeable and went above and beyond to help me out.

Reply from Zenernet

Dec 04, 2018

Thank you for the review Jared!

Our experience with Zenernet was excellent! My husband and I had heard so much about solar but didn’t really know where to start. We saw Zenernet on Best Company and found their educational approach refreshing. Not only did they teach us about how solar works but also personalized our system based on what we need and want. They even included us in the design of where we wanted our panels on our home. This was very important to us since it is a new house and we could see what our system will look like on our roof. There was no high pressure salesman standing in our living room and we could do all of this on our own schedule. Their follow up and help understanding what we were getting into made our decision to go with them simple.

Reply from Zenernet

Dec 04, 2018

Thank you for the review Ruth!

good communication skills, straightforward. Looking for a solar system and Jarrett provided much info.

Reply from Zenernet

Oct 12, 2018

Thank you Lee, we look forward to being your solar energy partner!

Sadly I was not able to consummate a completed transaction with Zenernet. In my instance, it proved not to be my best move mathmatically. It was a matter of the time I had to recapture the investment. Please understand that working with my representative, Jarrett, at Zenernet was great. He took time and explained everything to me. He made it easy to understand every aspect of acquiring a money-saving Solar System for my home. I was presented with a very complete proposal to study. I was never pressured at all. Zenernet would have definitely been my choice for a great Solar System. Even though I did not have a system installed, Zenernet understood and agreed with my decision. That is a professional company. Solar will significantly reduce your electric expenses and you will save money for use elsewhere. I highly recommend that you work with Zenernet and discover the benefits of Solar power. Respectfully, P. Spillman

Reply from Zenernet

Oct 11, 2018

Thank you for giving us a chance to earn your business Paul! If you ever need anything please let us know!

Great experience, with transparent pricing and excellent installation. Very fast! Great warranty too.

Reply from Zenernet

Oct 11, 2018

Thank you for going solar with us Scott, if you ever need anything please let us know!

super nice people who made it really turnkey.

Reply from Zenernet

Oct 02, 2018

Thank you for trusting Zenernet, we appreciate your business!

My experience thus far has been fantastic. The informative quality of my conversations with both Mark and Jarret have made my solar search extremely smooth and positive.

Reply from Zenernet

Oct 02, 2018

Hello Ashley, thank you for the review!

This is a follow up on my previously submitted review and I noticed that many of the reviews here may have done the same as I did. I gave my review prior to installation. Zenernet seems to have hit a wall with getting my installation approved by my city. There is an issue with Zenernet not having a particular certification required with some new panels being used. It is interesting and peculiar that the company would be installing panels without an updated certification. Not sure what this actually says about the company. My project has been stalled for two weeks with no apparent solution immediately forthcoming. I am now waiting for call from the company CEO for an explanation. Has anyone else had installation issues?

Reply from Zenernet

Sep 18, 2018

Hello Thomas, Thank you for taking my call and understanding the unique situation we are in. As you know, we are actively working on resolving this issue and should have a resolution for you shortly. Thank you for choosing Zenerent for your solar needs! JP Gerken CEO & Founder

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Deb was great very friendly and explained everything with a cheerful outlook. I really hope i get to work with this company.

Reply from Zenernet

Oct 02, 2018

Hello Jesus, we look forward to working with you as well!

Working with Zenernet was great. Very knowledgeable staff that provides all of the information you will need to make an informed decision. During this process you will understand how Zenernets innovation is raising the expectations for solar customers.

Reply from Zenernet

Oct 12, 2018

Thank you for your review Wes, we strive to deliver the best experience in solar. Let us know if you need anything!

Deborah was very thorough with her live computer presentation. We received a quote during our initial meeting on the phone. She has followed up with a few more e-mails with additional information. Great customer service. Thanks Deborah!

Reply from Zenernet

Dec 04, 2018

Thank you for the review Julie, if you ever need anything please let us know!

Great. Enjoyed speaking with Deborah. She had the patience to listen and answer questions. If she didn't have the answer, which was not the case for the most part, however, she did say that she would get back with more info. She was prepared on most questions. Also, enjoyed the personal conversations with Deborah. She not only asked but also shared some of her own personal info. It was easy to be comfortable and discuss details with her. In the end, it made me think of more questions to ask.

Reply from Zenernet

Dec 04, 2018

Hello Mitesh, thank you for the amazing reviews!

I found Zenernet online and got a good quote for our home solar panels. We already had some panels so I wanted to make sure it went as well as the other company. I was pleasantly surprised with the great level of communication and service during the whole process. We had some issues with our roof where we were placing the panels and Zenernet took care of everything without any delays or additional charge. I feel I received a great deal and it went perfectly. Thanks Zenernet! Dave

Reply from Zenernet

Dec 04, 2018

Hello Dave, thank you for the review and thank you for choosing Zenernet for your solar needs!

"My wife and I had been researching for over a year the pros and cons of going solar. Once our decision was reached to move forward with the installation we contacted 5 different companies via local ads and the internet. Each company did a full evaluation of our requirements and provided supporting documents. The proposals were reviewed and discussed with 3 of the 5 companies (2 failed to follow-up with our questions and one even forgot about an on-site visit that they wanted to re-schedule; we did not accept their request). After several days reviewing the proposals we narrowed our decision down to 2 companies. Both were fairly close in final costs. Zenernet was even a tad more expensive. We contacted the 2 companies with questions regarding our unique roof type, Decra Roofing System. Company A replied with "Oh, not a problem; don't worry about it". Our rep at Zenernet went the extra mile as they have done with us since the initial contact. Cedric performed his due diligence as well as myself even contacting the roof mfg. Cedric and I had several discussions finally arriving at what we feel is the best solution for mounting the solar array. Cedric researched the market and found a more than adequate solution. Needless to say Zenernet has truly gone the extra mile in working with us and in working with the install contractors to be certain that as we progress thru the initial stages, permits, etc. they will be our trusted point of contact. My wife and I feel most confident that we made the right decision. At no time did we feel pressured or feel we were rushed in making a decision; we are certain that Cedric and Zenernet will be there to insure a quality install and most importantly be there years from now should we need them. I have not been offered compensation or other enticements in providing this review." Submitted by Johnny R,

Reply from Zenernet

Dec 21, 2018

Thank you for the great review Johnny, we appreciate your business! Let us know if there is anything we can do for you.

I chose to go with Zenernet after dealing with sales people from other companies that either did not really know what they were talking about or were being dishonest with me. I originally learned about Zenernet from this website. I liked the reviews, their rating and their company philosophy. They have not disappointed me. Where other companies made me feel like it is all about them, Zenernet made me feel like they cared about my solar needs. For example, if you have a preference for a certain brand of solar panel, they can create a proposal using that brand. Currently, my solar system is in the permitting stage, and it should be installed within two weeks. Zenernet was the first company that I spoke with about solar and probably the most informative. In the end I went with them, because I felt that they were the most honest and knowledgeable. Also, their warranties are excellent. Another company that had come to my houses told me that I would need a new electrical panel. It has turned out not to be necessary. I was told by one company that I would need 18 solar panels. Zenernet built a proposal for me using the exact same panels and determined that I would only need 12 panels, and they have a performance guarantee that the will have to meet. The solar installer that Zenernet sent out for the on-site inspection was extremely thorough. The installer was here for two hours. I have a flat roof over nine years old. It was determined that I would need to re-roof to have the twenty year warranty after solar installation. They had no problem if I wanted to use my own roofer. I will update this review after installation of the solar system.

Reply from Zenernet

Dec 21, 2018

Hello Holly, thank you for the amazing review! We are so excited to be able to do your solar project!

First of all I contacted Zenernet because I was looking for an honest company with great customer service and patience. I got that and more with Zenernet. Cedric F has always answered any questions I've had in regards to my solar and kept me in the know of what was going on. I got great financing and great service from their representatives. I have to give this company 5 stars because they are so dedicated to their clients. They also pick top of the line finance companies as well as the installers. I've had an excellent experience with this company.

Reply from Zenernet

Dec 21, 2018

Hello Anita, thank you for the kind words! We are so lucky to have you as a customer!

To me it is all about the people who represent a company within the initial contacts. Greg L who spoke to me for some time was 1st of all knowledgeable about all solar products and understood my concerns concerning the new rate plans from APS especially the need to deal with the high costs of power between 3 & 8 PM. To counter this and take advantage of the late afternoon sun requires more solar panels to be on a westerly direction. I would go with Zenernet if not for my situation of being unable to take advantage of the tax credit at this time.

Reply from Zenernet

Dec 04, 2018

Thank you for the review Jim!

My salesman Cedric was a very responsive, informative and personable sales representative. Despite my decision not to go with his company's bid, I recommend him as a valuable asset in the search for a solar installation company.

Reply from Zenernet

Dec 04, 2018

Thank you for the review Jeanne!

Absolutely incredible team at Zenernet. The best experience I've ever had partnering with a company on a home improvement. Solar sales doesn't have the best reputation. Zenernet addresses this with a highly informative and educational consultation. I was assigned a direct contact who managed the process cradle to grave. They hold themselves accountable every step of the way that include layers of guarantees & warranties. I researched several options and they were less expensive by $3,000 AND installed better quality, more efficient solar panels, mounting hardware, etc. than the larger solar companies. I really was blown away by the professionalism. These guys are experienced, proven pros and see their customers as partners for the long term.

Reply from Zenernet

Dec 04, 2018

Thank you for the great review and for choosing Zenernet for your solar project! Everyone at Zenernet says hello!

I have a solar background, but my family was always hesitant because they didn't quite understand the complexities of how the systems work and tie to the financial products. Zenernet was able to make the learning experience simple and easy using their online and over-the-phone approach, which helped me get several members of my family over the hump!

Reply from Zenernet

Dec 04, 2018

Thank you for the review Shawn!

Overall I had an excellent experience with Zenernet! I have been interested in solar for a few years but a couple of the sales reps I dealt with didn’t educate me like the Zenernet rep did. He was very knowledgeable and I’m confident that I am making a good investment using their product. I highly recommend his company, thank you!

Reply from Zenernet

Dec 04, 2018

Thank you for the review Anthony!

My experience with solar companies has ttpically been pressured sales tactics with the push for a quick sign. My rrquests for information either took for ever or never happened. However Cedric was great and always able to not only tell my about the products discussed but also willing to send me the information. He was quick to provide me with detailed quotes and follow up calls with additional information I requested. I am very happy with him and his company.

Reply from Zenernet

Dec 04, 2018

Thank you for the review Ian!

Your presentation was well planned and easy to follow, seems to me you guys are the creme de creme of solar providers.

Reply from Zenernet

Dec 04, 2018

Thank you for the review Allen!