Zenernet
check_circle VerifiedZenernet is focused on perfecting the experience of going solar, and hundreds of positive reviews are testament to that focus. Zenernet's mission is to "Accelerate Energy Independence for All", and the company pursues that goal by making home solar easy, financially accessible, and risk-free for homeowners of all kinds. With Zenernet, customers will enjoy an informative and pressure-free consultation process, as well as get a system that's backed by industry-leading warranties and paired with innovative technology to help customers get even more value.
The Good
- No-Pressure Consultations
- High Quality Equipment
- Lengthy Warranties
- Innovative Technology Package
No Pressure Consultations
With Zenernet, the process begins with a personalized, no-pressure consultation, during which customers will collaborate with a Zenernet representative on the design and features of their system. They'll be able to make decisions on the type and placement of panels and other components, making for a system that's uniquely theirs.
High Quality Equipment
Zenernet offers a variety of high quality solar panel and inverter options, including panels manufactured by Trina, Silfab, Solar World, Hanwha, Canadian Solar, Panasonic, LG, Solaria, Hyundai, and Jinko, and inverters produced by SolarEdge, Enphase, and SMA. With such a wide array of panel and inverter brands to choose from, customers can be confident that they will receive a built-to-last solar energy system that fits their needs and budget.
Lengthy Warranties
Each Zenernet solar PV system comes with a 25-year workmanship warranty, which covers the labor and installation, as well as a 25-year equipment warranty, which covers system components such as the panels and inverter. These are some of the lengthiest warranties offered in the solar industry.
Innovative Technology Package
With each system, Zenernet includes an innovative technology package designed to help customers get the most value possible from their system. In addition to solar monitoring through Sense Solar, Zenernet offers Sense smart home technology, which monitors home energy consumption down to individual appliances and devices, making it easy to reduce consumption and increase the percentage of usage offset by the system. Zenernet also has a generous, unlimited referral program that pays customers to help their friends and neighbors go solar. Best of all, it's all found in one place: the Zenernet Advocator app.
The Bad
- Limited Availability
Limited Availability
Zenernet operates in Arizona, California, Illinois, Missouri, Kansas, Nevada, Massachusetts, New Jersey, and Texas, which means that consumers who live elsewhere will not be able to take advantage of the company's services.
The Bottom Line
Zenernet is a solar energy company that is highly focused on serving and providing value for its customers. The company offers a variety of high quality equipment options, lengthy warranties, and a helpful customer homeowner portal. If you live in Arizona, California, Illinois, Missouri, Kansas, Nevada, Massachusetts, New Jersey, or Texas, Zenernet is definitely worth looking into.
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Zenernet Frequently Asked Questions
How does going solar with Zenernet work?
Zenernet is focused on making the process of going solar easy and stress-free. Our sales process is entirely remote — our consultants will not need to come to your home. We start with a no-pressure consultation to educate you and answer all your questions about going solar. Then, we’ll work with you to design a system that looks and performs the way you want it to. We’ll discuss pricing and financing options and evaluate your expected return on investment. Once we reach an agreement, we’ll schedule your home visit and installation. Nothing to it!
How much does a solar energy system from Zenernet cost?
Zenernet is relentlessly committed to driving down the cost of going solar. Our mission is to Accelerate Energy Independence for All, and we know the best way to do that is to make the numbers add up for more homeowners considering going solar. Our prices are competitive and transparent — we won’t waste your time with unnecessary markups and haggling over nickels and dimes.
What solar panels does Zenernet use?
Zenernet has access to almost every panel on the market. Our approach is hardware agnostic — rather than selling on a recognizable brand name, we evaluate the market and the customer’s needs to find the best fit possible. This way, we can ensure great performance at a great value, for every customer. However, if you have a specific panel model or manufacturer you prefer, we can source it for you to use in your system.
What happens if something breaks or goes wrong with my solar system?
Zenernet offers some of the strongest warranties in the industry. We offer a 25-year workmanship warranty that covers both your system and your roof against any material defects or damages caused by installation for 25 years. We also use hardware and panels with strong manufacturer’s warranties. In the unlikely event you experience a problem with your system, you can rest assured it will be covered by warranty with Zenernet.
How long does it take for Zenernet to install panels?
In most markets we operate in, we can have a system installed within 30–45 days. However, installation timelines vary by location and season and can take longer in some circumstances. We’ll always be transparent with expected installation timelines, so you won’t have to deal with any surprises.
Does Zenernet offer solar monitoring?
Yes, Zenernet includes standard solar production monitoring so you’ll be able to keep tabs on your system’s production and monitor trends over time. In addition, Zenernet offers Sense* smart home technology, an innovative consumption monitoring technology that provides insight into how you consume energy, right down to individual appliances. This can help you be more efficient in your home energy usage and get even more value from your system.
*Sense is not available in all cases — ask your Zenernet energy consultant for more details
How many states is Zenernet in?
Zenernet is active in these states: Arizona, California, Illinois, Missouri, Kansas, Nevada, Massachusetts, New Jersey, and Texas.
Zenernet is always looking for opportunities to expand, so if you don’t see your state on the list, check back soon!
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Zenernet
Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $100. Yes, it’s really that simple.
Learn MoreUser Reviews
Star Rating
568 Reviews
Review Breakdown
Sentiment Criteria
bookmark Featured Review
Verified Customer
Devin
Whenever there was an issue or I had a question, I'd give a call and they would get back to me. Installation went well. It was one of those things where it was very quick. They did exactly what I wanted and it looks really good. The panels I got are really good quality with a 25 year warranty. The inverter is great and I absolutely love the app. They kept me informed.
Reply from Zenernet
Oct 23, 2019
Awesome, Devin! Glad to hear you've had a smooth experience and you're happy with your system. Let us know if there's any way we can be of help down the road.
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Craig Hunter
This was, far and away, the most thorough well-thought-out, and well-explained presentation for a rooftop solar project. Very impressive. Moreover, the design allowed for close to 100% coverage of our electric needs, whereas a couple of competing proposals or a little more than half of that.
Reply from Zenernet
Sep 06, 2019
Thanks Craig! We're proud of our detailed, education-focused consultation process. Glad you found it helpful!
Christopher Vieira
Very personable, easy to work with and very knowledgeable. Only needs to reduce time spent on the WIIFM info for buyers that want to cut though the chase.
Condi Buenaventura
He’s very knowlegeable and was able to explain everything clearly
Brian Connolly
Gen was informative, knowledgeable, forthright, and personable. He patiently answered every question I posed to the level of detail I needed. Very clear on the basis of comparison with other companies and systems. Very clear on the values on which his company operates. Very clear, and straightforward, on timeline for next steps. Though he practiced skillful salesmanship, I did not feel in any way pressured by the exchange.
Jeff Dempsey
Michael was great, provided me with the information I needed to make the best decision for my solar situation. Would recommend.
Cindy
I am currently in the market to go solar and had a virtual consultation with Mike M. I found it very educational and low pressure unlike the other bids I've received thus far. Believe the good reviews, Zenernet is a solid company and I look forward to going solar with them soon.
Steve Davis
Sales did a great job getting me started, and Lis did an excellent job managing the project. the install took a little longer than I thought but all staff and installers were excellent to deal with and it helps that they were professional, friendly and with a good sense of character. :)
John Mann
Love Zenernet and had a wonderful time chatting with Mike M! We love the referral program!
Donna Watson
Mike was very thorough and friendly. He was able to answer our questions and offered different options.
Martin Tm
Explained all the details and to the point. He was understandable and come up with what we are looking for. Hope he could work with his manager and provide us a better quote so that we can be a customer of Zenernet. thank you...
KarenH
We are looking at solar panels and met with Mike M from Zenernet. He was knowledgeable, tailored the meeting to my existing knowledge (focused on info I needed), and designed the system with me. It was a great experience.
Charles Bain
Elysia was very knowledgeable and professional in designing the scope of our solar project. She knew the answers to our questions or she went to a manager to find the answer. We definitely enjoyed the experience we shared with her.
Spencer
Very informative and no pressure sales. Felt like I was talking to a friend about the best way to do something.
Kenneth Graham
Had a great and well executed solar design experience with Mike M this afternoon. He was very knowledgeable, quick in declining viable solution and answered all my questions. Like Zenernet turn-key approach.
Paul Goldin PHD
Rep was clear communicating relevant information and pricing and cordial interacting
Iqbal Haiderzaidi
Greg L provided great insight about the solar solution .... Thank you!
Robert Duke
Greg L, Was very friendly and customer focused. Knowledgeable about the product and the procedure. Did not feel pressured and he understood we are looking into all options. Right now he put the company front runner in our experience with other talks to other companies. It felt like he was the 1st straight shooter that explained all steps and everything we will experience with the proces. Not currently a paying customer to your company but after our experience we could be in the near future!
Al Cormier
Excellent references knowledgeable salesperson
John Morgan
The professionalism and the technical capability of Greg and the company was amazing. Very professional good communicators and Listeners. The product and my confidence in the product is high based on their knowledge and Transparency. They also worked several options for me at my request
Chris Mathews
The entire process was incredibly smooth and easy. Everyone I worked with or talked to has been very helpful, knowledgeable and professional. The process was completed very fast and I couldn't be happier with the results. The system looks great and produces very well from the limited time I've had it. So if you're looking for a company with great customer service and the staff to get things done quickly and done right I would recommend Zenernet 100%.
CJ
Mike was great. Very helpful, informative, and fun to talk too.
Christopher Miles
Every bit of my experience has been fantastic! From start to finish has been nothing but beyond exceptional. Even after the install and up and running, Liz A has been great with information and help with everything! Between her, Muzala K and Mike M I could not have asked for a better experience! Highly recommend Zenernet!
Reply from Zenernet
Jun 16, 2020
Great to hear Christopher - thanks for working with us, we're glad you've enjoyed your experience!
David
Liz is very patient to get my questions answered during the solar system install and application process. I had some issue in the initial application paperwork but she was able to assist me to all alone the way get issue resolved. Thank you so much Liz!
Reply from Zenernet
Mar 25, 2020
We're always available to help homeowners David - thanks for working with us!
Carl Nichols
Very easy to talk to, gave direct answers to questions asked. Listened to my requirements/requests and worked on the project bid and offered options.
Reply from Zenernet
Jun 16, 2020
Great to hear Carl - thanks for working with us!
Verified Customer
Ron
They did not push me into making a purchase. They answered all of my questions.
Reply from Zenernet
Jun 16, 2020
Great to hear Ron - thanks for working with us!
Marilyn S
My husband and I spoke to Mike M! He was very knowledgable of the product and we were very pleased. He was pleasant and answered all of our questions. He did not try to rush us through the process and that worked well for us. He also worked around our schedule. Very happy with the experience!
Reply from Zenernet
Jun 16, 2020
Awesome Marilyn - glad you enjoyed your experience with us!
Jim Hall
Very detailed, informative estimate was provided. This was NOT a high pressure sale attempt.
Reply from Zenernet
Jun 16, 2020
Thanks Jim - great to hear!
M Partridge
They were responsive to my requests for information and they supplied the necessary data to make a decision. Since our organization could not take advantage of the tax credits for solar installation, we did not pursue solar with Zenernet.
Reply from Zenernet
Jun 16, 2020
Glad we could help give you the information you needed to make an informed decision - thanks for working with us!
D A
Mike was great. On time, answered all my questions and straight forward. Great service.
Reply from Zenernet
Jun 10, 2020
Great to hear - thanks for working with us!
Sheila Carraway-Harris
Mike was very knowledgable and presentation was clear and concise.
Reply from Zenernet
Jun 10, 2020
Great to hear Sheila - thanks for working with us!
K Preston
Easy to work with. Clear and concise. No pressure conversation.
Reply from Zenernet
Jun 10, 2020
Great to hear - thanks for working with us!
RCM
The consultation was low key and thorough. We worked through a layout for the array together and all my questions were answered. A very pleasant experience.
Reply from Zenernet
Jun 10, 2020
Great to hear - glad we could answer your questions!
Jeff B
Friendly Rep, walked through all the options, low pressure.
Reply from Zenernet
Jun 10, 2020
Awesome Jeff - let us know how else we can help
Michael Townsend
Very respectful and knowledgeable and helpful
Reply from Zenernet
Jun 10, 2020
Awesome, Michael - thanks for working with us!
Makoto Okuwa
Mike M Is the guy who you need to speak to. Kind and honest!
Reply from Zenernet
Jun 10, 2020
Great to hear Makoto - thanks!
Dina Barron
Great knowledgeable and expertise! Never felt pressure or rushed during the process
Reply from Zenernet
May 27, 2020
Great to hear - thanks for working with us!
Sinera Chau pech
Mike gave me details of the project, answered to my questions and concern. We went through the financial And he was very straight forward and upfront. I have learnt more about solar systems
Reply from Zenernet
Jun 04, 2020
Great to hear Sinera - thanks for working with us!
Eileen
Mike gave a great overview and many good suggestions in our meeting today. Very low key. Asked all the important things.
Reply from Zenernet
Jun 04, 2020
Thanks for working with us Eileen - let us know how else we can help!
Jamperry
I am still in the information gathering stage, comparing several different solar options. Drew is very pleasant to talk to, and is thorough and patient with explanations about the system. I'm especially appreciative of her patience, as I am taking my time making my decision and don't feel pressured at all.
Reply from Zenernet
Jun 04, 2020
Great to hear - we're glad to be able to help you gather information. Let us know how else we can help.
Verified Customer
Jun Zhao
good communication and no pushing and pressure. matching best price
Reply from Zenernet
Jun 04, 2020
Great to hear Jun - thanks for working with us!
Verified Customer
Khae
I spoke w/Ryan, who never sent over my purposal. I sent him an email inquiring about the purposal a week later & never received a response. This was on the week of May 3rd. Don't let one bad apple bring the whole company down.
Reply from Zenernet
Jun 04, 2020
Hi Khae - sorry to hear we dropped the ball on getting back with you. We'd love to help with your solar process and will have a member of our team reach out to you soon. Thanks for your feedback!
Verified Customer
Dave
Answered all questions in a very understandable way.
Reply from Zenernet
Jun 04, 2020
Great to hear Dave - thanks!
Verified Customer
Tom
They've ben responsive. The salesman was very cooperative and compared proposals from another company.
Reply from Zenernet
Jun 04, 2020
Great to hear Tom, thanks for working with us!
Verified Customer
Richard
The sales guy did a good job but we're at the start of the process. They have the most competitive price.
Verified Customer
Ralph
There was no installation, but the information from the person was good.
Verified Customer
David
They gave a great free detailed consultation. They had good ratings on some website.
Reply from Zenernet
May 29, 2020
Great to hear David - thanks for working with us!
Verified Customer
Aaron
Lack of communication and no service. Solution is taking forever. He never got it installed. We are still waiting. The customer service has gotten better in the last couple weeks.
Reply from Zenernet
May 29, 2020
Hi Aaron - sorry to hear about the rocky start to your installation. Good to see things have improved lately. We're working hard on your project and we'll do our best to leave you with a positive impression of Zenernet from here on out. Please let us know if there's anything we can do to help.
Verified Customer
Michael
None of them tell me why the price went up 300% over the last 5 months.
Reply from Zenernet
May 29, 2020
Hi Michael - this doesn't sound right. Our prices are competitive and would not have increased at nearly that rate. We'd be happy to look into this further and help you find an answer, please feel free to reach out.
Verified Customer
Ken
The virtual interview went very well. The gentleman I was talking to was very cordial. Fantastic to speak with, but I went with someone else.
Reply from Zenernet
May 29, 2020
Congrats on going solar Ken! Thanks for giving us a shot, we're glad to have been able to help in your process.