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SunPower by Solar Technologies

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7.2

Overall Score

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Bruce Joe Yuke Orinda, CA

Knowledgeable and responsive. Installation due to the Pandemic was SLOW. Permitting was slow too - but that is not under their control. Job site was kept very clean too!

2 years ago

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A Tang Sunnyvale, CA

systems works pretty well its a little undersized

2 years ago

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Daftary

I decided to go with SunPower because of their competitive pricing. I did lots of research beforehand to figure out that their product is superior. The company is very responsive and the installation went well.

2 years ago

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Schliefer

I have already recommended this company to friends! They are a very trustworthy company. Installation had a few hiccups because the city of Oakland sent an inspector that required things I didn't think were necessary. Other than that, the glitches got worked out and everything Now that my panels are up and running, I'm seeing that they are producing at the estimated rate I was given which is a good sign. The Tesla batteries are performing well and overall the equipment is great. Their customer service is great overall. They are very accommodating and responsive to your potential problems.

2 years ago

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Junaid Qurashi Los Altos, CA

The product has an excellent performance. And support is always available to answer any questions.

2 years ago

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JANE MARTIN Berkeley, CA

Easy to work with and responsive to all questions, before and after the installation. Knew all the regulations, Fed, state, and city so there were no surprises in terms of cost. Worked well with the roofing company in terms of setting a schedule. Did the work quickly and cleaned up after themselves. Set up the app for me.

2 years ago

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David Cook Santa Cruz, CA

Overall things are good. I am not thrilled with the app and the onboarding process was slow.

2 years ago

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James Fyfe Hercules, CA

Overall, I am very satisfied with SunPower by Solar Technologies. The sales representative was helpful and did not put pressure on us to make the purchase. She was also very good at helping us to get the right system for our needs. There were delays in getting permits due to Covid and that is understandable. There was also a delay in starting construction due to issues with Tesla's ability to provide the Power Wall battery. The company did a poor job in keeping us informed about the delay and letting us know what options were available to us. I had to call to find out abput the delay a few months after we got the permit approved. Then I found out that I could get the panels installed while waiting for delivery of the Power Wall. Installation was great and done very professionally. I would have given five stars except for the company's not keeping us informed during the delays.

2 years ago

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charles meyers Concord, CA

While the system works the original design was very flawed. The panels were placed where the sun only hits in the afternoon whereas half should have been on an adjacent roof. The trueup last year was over $400.00. The salesperson indicated tome that his design would be sufficient to power any future needs even if I installed an outlet for an electric car. Obviously that was not a true statement.

2 years ago

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Matt Passell Palo Alto, CA

They explained all the details, and communicated well throughout the project.

2 years ago

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Mike Los Gatos, CA

Great panels. Look good. Installation was very professional.

2 years ago

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Patrick Leahy San Leandro, CA

Pleasant responsive customer service. System has useful apps. Cost effective

2 years ago

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Renee Cameto Oakland, CA

Personal, knowledgable got the installation done promptly. Delay of over 1 year to get batteries from their supplier Tesla, so very frustrated with them

2 years ago

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Sith Chaisurote Campbell, CA

The system works. However, there were defects that did not allow for optimal electric cost saving. It took company a long time to make repairs. Solar Technologies also requested multiple change orders that did not make sense. We had to push back on these change orders.

2 years ago

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Paul Burgess Danville, CA

Great communications, did the job on time, love the results

2 years ago

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Tina Nguyen San Jose, CA

Great work team and excellent service plus my electric bill much cheaper nowadays

2 years ago

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Anne Berkeley, CA

Process of signing up was easy, work was done efficiently and the solar technology works well

2 years ago

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Shayan Sengupta Fremont, CA

did a good job. Efficiency of the system is best compared to other friends I know have installed solar with other providers

2 years ago

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Stuart Russell Palo Alto, CA

Easy to work with. Explained everything well. Competitive prices.

2 years ago

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Mary Beth T. Palo Alto, CA

Equipment is working with no problems since 2018. When the water main shut-off got damaged in the installation, the company hired a plumber that fixed it immediately.

2 years ago

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Michael L Chang San Ramon, CA

Great customer service, local team, reasonable prices.

2 years ago

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Piero Pianetta Palo Alto, CA

Project delayed due to COVID but I was kept informed. Once project started, things moved very smoothly. Installation looks very good.

2 years ago

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Patrick Chu San Ramon, CA

Reliable system production Energy daily operations

2 years ago

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Stephen Atwater Walnut Creek, CA

The installation was not done appropriately. There were panels that were not tightened down and I discovered them when inspecting the panels. Also, I was told certain things could be done that I requested, that when it came to the actual installation, it was determined that it could not be done. This after I repeatedly asked if it was certain that the electrical line could run though the attic, not on the roof. Obviously, I was not in a position to cancel the project at that time, not that I would have anyway. But, there was a lack of transparency from my perspective. Also, I was told I could evaluate how each panel was functioning from the Sunpower app. When I checked the app out, it was not possible and that Sunpower (Solar Technologies) monitors the function of each panel and would contact me if there were a problem. I would not know, since I have had no follow-up from the company.

2 years ago

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Harry Dublin, CA

The quality of work was overall very good and attractive. Electricity production slightly exceeded expectations. The wait times for the installation and for service were long. The monitoring component has failed twice.

2 years ago

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Hussein Jamsheed Berkeley, CA

I thought the associates did very good job, and I was well informed on the progress and status of the project.

2 years ago

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Reply from SunPower by Solar Technologies

We are so happy to hear that you felt well informed throughout the process. Thank you for your review, Hussein!

Dec. 30th, 2021

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Joshua Trowbridge Soquel, CA

Keenan S and the SunPower team were the epitome of professionalism throughout the entire process of quoting, planning, installing, credits and rebates. To the penny, SunPower's quote was accurate. From our $1000 SunPower cash-back to our tax-rebate, everything went perfectly. Keenan is a great representative who believes in his company, says what he is going to do and does what he says.....as good as it get. Thank you Keenan!

2 years ago

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Reply from SunPower by Solar Technologies

Thank you for your review, Joshua! We are happy to hear about your awesome experience working with Keenan and the Solar Technologies team.

Dec. 30th, 2021

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Andrew B Poes Millbrae, CA

Professional service- very happy with the finished product

2 years ago

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Reply from SunPower by Solar Technologies

Thank you, Andrew!

Dec. 30th, 2021

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Efren Caliboso San Jose, CA

Very professional and kept me updated throughout the whole process including city inspection and approval.

2 years ago

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Reply from SunPower by Solar Technologies

Hi Efren, Thank you for choosing Solar Technologies, and for take the time to write a review. We appreciate your feedback and are happy to hear about your 5-star experience with our team!

Aug. 2nd, 2021

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You Dallas, TX

Wonderful addition to going green .saves tons on electric bill.installed by knowledgeable pros

1 year ago Edited December 21, 2022