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Elevation

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8.5

Overall Score

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Gonzodoo22

They did an excellent job of setting up the panels on my roof quickly. They were very kind and provided me with all the information I would need once I received approval from the electric company.

5 months ago

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Jason Jones Tucson, AZ

Actual install of solar panels was good. Project management, subcontractors, and follow up have been poor.

1 month ago

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Nantada Murphy Mesa, AZ

Very happy with every process throughout . So glad we worked with Elevation. The work is done professionally and on time. The people who work there are super professional and super responsive!! I would recommend Elevation to anyone who wants solar!

6 months ago

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Jessica Wilkins Pflugerville, TX

Friendly, genuine, thorough, and they kept me updated with what/when the next step was so that I didn’t feel overwhelmed with the process. It was pretty hassle free on my end.

2 years ago

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Reply from Elevation

Thank you Jessica --our customers satisfaction is our #1 priority!

Apr. 26th, 2021

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James Anders Casa Grande, AZ

From the intitial interview through the installation Elevation Solar was knowledgeable and prompt in answering any questions I had. They represented the process accurately and did everything they said they would do.

3 years ago

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Reply from Elevation

Thank you James for your positive review. Our goal is to keep our customers informed and meet and exceed expectations.

Thank you!

Jun. 22nd, 2020

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Cory Chambers Henderson, NV

Did not complete work correctly from the beginning. Mutiple tiles were broken but never repaired even though they return to fix tiles . Silicon was used to fill in broken tiles and patch holes. Then when the returned to replace tiles they still disnt replace all of the tiles and tried to do the same silicone repairs. After four times of them co.ing out to replace tiles we finally got them all replaced. I had to chance this compnay down way to much I. Order to get my solar job completed. I will not recommend them to anyone wanting solar. My neighbor got solar from them.ass well and had his own issues. Do not use this company.

3 years ago

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Reply from Elevation

Hi Cory, we are committed to providing top-notch customer service and putting our customers first so we'll be reaching out shortly to see how we can address your concerns and make this right.

Jun. 2nd, 2020

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Bill Serva

Elevation was great from pre-sales all the way through the installation process. There was no pressure, customer service was excellent, and I was kept informed throughout the entire process.

4 years ago

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Reply from Elevation

We pride ourselves on making the renewable energy systems we install easy to understand and utilize to our customers. Glad to see our guys are taking that training to heart. Thanks for taking the time to review us, Bill.

Mar. 9th, 2020

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Thaddaeus Peoria, AZ

I liked the financing they provided and the quality of the product. I think the representative of the whole process is really good. They called back and checked on me continually throughout the process .

4 years ago

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Miguel Noriega

The process was so easy and painless. The entire team was very supportive and either called or emailed me promptly on every question I had. I am grateful for this company and their service.

4 years ago

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Reply from Elevation

We very much appreciate you! Thank you, Miguel, for taking the time to review us. Glad our guys took care of you, enjoy your solar!

Dec. 3rd, 2019

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anonymous Buckeye, AZ

They delivered it and within one day installed the panels. Then we had to wait a couple weeks for the power company. The customer service was excellent and answered the questions I had.

4 years ago

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Reply from Elevation

Thank you, Peggy! We appreciate our customers and want to make sure we handle every part of your install at an elevated level. We are glad to hear it shows. Enjoy your solar savings!

Nov. 20th, 2019

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Jack Mesa, AZ

It was pretty simple took I think a little more then a day and I didn't have to be there. They showed up when they said they were going to and everything worked when they said it would work.

4 years ago

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Reply from Elevation

We very much appreciate you! Thank you, Jack, for taking the time to review us. Glad our guys took care of you, enjoy your solar!

Nov. 20th, 2019

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Michael Majestrado

Great customer service, very attentive. Professional Installation. From consultation, estimates, day of install and post . Great service across the board . Walk us through every step of the way .

4 years ago

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Reply from Elevation

Thanks, Michael, we appreciate you and your review! We're happy to hear that everyone took such great care of you. Let us know if you ever need anything.

May. 2nd, 2019

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Judy Harrison

After an initial hiccup (invertor did not work for a couple of months), everything works fine. The APS Rep who turned the system on complimented the system and said that it was one of the best ones he had seen.

4 years ago

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Reply from Elevation

Thank you, Judy. We'll be sure to pass on your feedback to your install team so they can get the recognition they deserve. Congrats on going solar!

May. 2nd, 2019

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R

Salesman was well informed with our needs, company was alittle slow with following through on keeping on top of permits and appts. Product is well made. Touch up paint on outside of house was painted wrong color, does not match. We will need to repaint around areas where solar wiring was installed.

4 years ago

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Reply from Elevation

Hi R. We apologize about not making sure the paint was the right color. We want to make it right so please reach out to your concierge and we'll schedule a tech to come out asap.

Apr. 10th, 2019

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S

it was difficult to deal with them once they sold me the system, they don't want to work with the customer on delivery times or make sure materials are in a safe location. they just do what is best for them. On top of everything they didn't send the workers out to put the system on the roof when they said they would and I had to take an extra day off of work to be at home to make sure the work was actually done.

4 years ago

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Reply from Elevation

Hi, S, we apologize that you have had a sub-par experience. We hope that now the system is up and running that you're happy with the decision to go solar.

Apr. 10th, 2019

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Theodore

Their sales reps were outstanding and very knowledgeable. Elevation Solar was friendly and answered all of our questions. Installation of the panels was done in one day. I would refer anyone to Elevation solar.

4 years ago

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Reply from Elevation

Thank you for the recommendation! We appreciate our customers and want to make sure we handle every part of the solar process at an elevated level. We are glad to hear it shows.

Apr. 9th, 2019

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Trinity

Customer service was good, but I feel like the project coordination was lacking. They had to make several trips, and there wasn't proper communication with the technicians. The equipment is definitely up to industry standard.

4 years ago

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Reply from Elevation

Thank you for your feedback, Trinity. We are always looking to improve and to take our customer service to the next level. Let us know if you ever have any questions about your system and we'll be more than happy to help.

Apr. 9th, 2019

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John

They are very nice and pleasant to talk to. They talk in plain English so that it is easy to understand. From start to finish, they have been excellent. They are competitively prices, and they did a great job.

4 years ago

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Reply from Elevation

Thank you for sharing your experience, John! We work hard to put our customers first, by using excellent products at the best prices. We look forward to hearing about your savings!

Apr. 9th, 2019

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Eric

They were extremely patient about a lot of the process. The installer was here all day, it was finished a little bit after dark evening. But, I am having a hard time getting them to follow up with me on a request for receipt data for tax purposes.

4 years ago

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Reply from Elevation

Thanks, Eric, we're glad to hear that the install went smoothly. We're sorry that you haven't received your documents. Please give us a call at 480-492-4232 and ask to speak with your concierge and we can send those docs over.

Apr. 9th, 2019

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Yvette Rose

The sales person was very efficient and was able to answer every question I had. Communication is perfect, there were no surprises. The product is good, the work was awesome and respectful so it was a wonderful experience.

4 years ago

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Reply from Elevation

Thank you so much for this awesome feedback, Yvette Rose! We truly appreciate you as a customer.

Apr. 4th, 2019

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Edward

Took longer than expected to get it all set up but everything is top notch. I bought a thirteen kilowatt system and got two five kilowatt, so I am just trying to understand where the three kilowatts are going. They provided the equipment I want at the price I want. Customer Service answers everything I need to know.

4 years ago

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Reply from Elevation

Thanks, Edward! We're sorry that your system wasn't fully explained but if you call our solutions department (480-492-4232) they'll be more than happy to answer all of your questions!

Apr. 4th, 2019

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Gary

I got kind of mixed results from customer service. They were informed and knowledgeable at first but then it tapered off once they got the system put in. I do plan on upgrading the system later on but I am not sure if I am going to ask them to do it. Two panels are broken so the guy that came to activate the system didn't know what was up. The equipment was fine once we got it up and running.

4 years ago

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Reply from Elevation

Thank you for your honest feedback, Gary. We're always looking to improve so this is very helpful to hear. With also offer energy efficiency upgrades that can help make your home more comfortable and reduce the amount of energy you're using. Feel free to give us a call if you'd like to learn more.

Apr. 4th, 2019

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Randy

Good response times from the reps and the equipment is fine. They carry the right brand of panels. I wish they would have had it on a little faster, they were really slow with the process. It was over four months after the loan was approved that they started.

4 years ago

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Reply from Elevation

Thank you for your review, Randy! Unfortunately, the permit and inspection process can slow things down but we are working on streamlining things on our end so we can get the system installed as quickly as possible.

Apr. 4th, 2019

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Mark

I haven't had any problems with the equipment since installation, which went smoothly, and I am extremely happy with it. Everyone we have associated with there is absolutely wonderful to work with.

4 years ago

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Reply from Elevation

Thank you so much, Mark! We're glad to hear that you're enjoying your system. We appreciate you and let me know if you need anything!

Apr. 4th, 2019

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David

I spoke to a couple of firms and the seemed to be the best fit. I have had several problems with the installation and communication and billing and not everything ends up resolved. There were things that were misses and a leak in my roof so they had to come back and fix it, so I am marginally satisfied. I have had the equipment a year now and I think it will be three to five years before I know if the promise made was accurate. Overall the experience wasn't terrible and I would throw their name out there for someone to take a look at.

4 years ago

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Reply from Elevation

We're sorry that we missed the mark. If you're stilling have issues, please reach out and we'll do everything we can to make it right.

Apr. 4th, 2019

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Luis

Very fast, excellent service. They are very helpful. There is a cool feature that shows how much electricity I waste and how much my heater, washer, and dryer pull. The only thing is the pricing is outrageous.

4 years ago

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Reply from Elevation

Thanks, Luis! We're glad to hear that you're enjoying your Elevated Smart Monitor. It is a great way to see where you're losing energy so you can save even more with solar. Our pricing can be a little higher than average because we have premium equipment. While it has a higher price, it offers more efficient savings and longer warranty which will give you more savings in the long run.

Apr. 4th, 2019

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John

They offered the best deal and installation was quick and easy. A major piece of equipment broke within a month and it took a while but they were able to replace and get it running.

4 years ago

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Reply from Elevation

Thanks for your review, John! We never like to hear that things break but unfortunately that is the name of the game sometimes. Thanks for sticking with us and allowing us to make it right. We can't wait to hear about your savings this summer!

Apr. 4th, 2019

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Richard

At first they were really good at responding and then afterwards it took a while to reach somebody who could take care of my concerns. I finally got to the customer service director but after I go my panels it was getting really hard to reach somebody who could answer my questions. She took a lot of my feedback but there should always be someone there to deal with the customer's concerns. I don't know a lot about the technology but I haven't has any problems with the equipment.

4 years ago

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Reply from Elevation

Thank you for your feedback, Richard. We are always looking to improve and one process we're working on is long term follow up with our customers. If you do have questions about your system, our solutions department is more than happy to help. You can give them a call at 480-492-4232.

Apr. 4th, 2019

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Shawna

I like their pricing options. I like the way the panels look and I feel like it is pretty easy to understand and customer service are available when I have questions. The installers were helpful and it all went fine.

4 years ago

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Randall

I would never use them again and I would not recommend that anybody else use them either. There are other companies, I would pick another. It did not work when it was installed and they were slow to correct it. It worked intermittently and they came three or four times to fix it, which they did not do. I had to go back because the initial installation was not signed off by the power company and they said the crew didn't know about local requirements, which is inexcusable. They did nothing to compensate me for the weeks of lost power even though I had started paying for the system. They sent me a twenty five dollar gift card for hundreds of dollars of lost productivity.

4 years ago

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Reply from Elevation

Hi Randall, we apologize that your experience thus far hasn't been great. We are committed to providing top notch customer service and putting our customers first so we'll be reaching out shortly to see how we can address your concerns and make this right.

Apr. 4th, 2019

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Larry Lemieux

After about a year of having Elevation Solar design and install my solar system all I can say is - WOW! It is performing as designed, not a lick of issues with it and my electric bill is “ZERO DOLLARS”. I’m a happy camper. There are a lot of solar companies out there. And I hear all the time about how someone else’s solar system isn’t working like they expected. All I can say is that if you are looking to install a solar system look no further. Just call Elevation Solar to come out and give you an estimate and they will make it the most comfortable experience you’ve ever imagined. There will be no pressure, they will be professional from start to finish, provide a comprehensive proposal with options that will meet your solar system design requirements, keep you apprised of the project through all phases of your installation and in the end, you’ll be a happy camper just as I am. I strongly recommend you use Elevation Solar from your solar needs.

1 year ago

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Sasha Charles Gilbert, AZ

We did a MASSIVE amount of research for 2 years prior to our decision to finally pull the trigger on solar. Cost of rate hikes and seeing our money go down the drain each month drove us to one of the best decisions in our life. We switched to solar, put in an EV charger and got all our homes insulation redone by Elevation in the same package offering. We found out that they are the only solar company in the valley also approved for rebates from the utilities for insulation and duct sealing too. All together I AM VERY HAPPY. Things were relatively quick and they actually had to switch panels out mid project because of supply issues with panels in the industry. They gave us a complimentary panel upgrade and we were eventually installed and turned on last month. So far my bill is -$25 for this past month. Make sure you include the monitoring app as it shows exactly what your home is making in terms of savings with solar each day. Go green! You WONT REGRET IT.

1 year ago

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Eugene Lee Phoenix, AZ

As of this writing in May 2020, Elevation Solar is a preferred supplier at my utility company. That's how I got in contact with them, while researching rebate programs put up by my utility company. My sales professional was Sam J, who was extremely knowledgeable and patient through all of my questioning, many of which were relatively technical. Sam helped me make the best decisions on panel selection and placement (he has a background on the tech side) and even fought for the best deal for me. We customized on everything including full breaker panel replacement, and even the type of financing for the panels. I highly recommend Elevation Solar and working with Sam. -Eugene Lee

3 years ago

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Reply from Elevation

Thank you Eugene! We will definitely pass on your kind words to Sam. So glad he made your installation process seamless. Thanks for the review, we sincerely appreciate it. Please feel free to reach out to us should you have any questions, our customer service does not stop once you solar is installed. Enjoy your savings!

Jun. 23rd, 2020

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Jordan K Chandler, AZ

My wife and I wanted to go solar to eliminate our power bill. We received bids from about 5 other companies. Aside from price, I was looking for the best warranties, products, and service. Elevation Solar ended up being the best fit. They have some of the best panels available for the hot Arizona summers and the warranties to make me feel secure with my purchase. I also felt like they were the most honest. I had other companies tell us that we would never have to pay a single dime to our utility company once my solar was switched on or that the utility company would actually pay us every month for going solar. I've always followed the motto, if it sounds too good to be true than it probably is. While my offset was built for 100%, we were told there would be some months I would overproduce and some where I would under. With solar, our loan payment + power bill (connection fee and any extra power we used) is still about $50 less than We were paying just for power every month. And once the loan is paid off, we'll just have to pay the reduced amount! There were some hiccups at the beginning with the loan company and with the guy from the city not showing up for my final inspection but aside from that, things went great. I highly recommend them.

4 years ago

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Brian Axelrod Las Vegas, NV

Duriing my experiance from start to finish it was exceptional. Lyric was my contact person and she went above and beyond my needs. Modesto and Aryss were also awesome. They gave me there personal phone number so I could contact them with my concerns. I must have asked a thousand questions about the system and how it works along with the type of equipment. They were extremely patient in answering my needs. On my end it was great. I am pleased with the whole process. I had three other companies come out and give a bid and was quoted a higher price along with less panels and quality of equipment. Great company and staff.

4 years ago

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Brenda Tucson, AZ

I shopped 3 companies in Tucson (Net Zero, Technicians For Sustainability and Solar Solutions). I liked all of them, but as of Oct. 1, none of them could get me scheduled before the new year, thereby decreasing our Federal Rebate from 30% to 26%. The Energy Sage website gave me the name of Elevation Solar (along with others.) They competitively bid our job, expedited our processing and we got 30 panels installed New Years Eve! They are professional and honest. I liked my inside sales manager the most. He is competent and can answer all my questions on warranties, energy conversion, grandfathering in rates with TEP, tile roof replacement, array efficiency, and HOA approval. Elevation is a solid choice.

4 years ago

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Michael Woods Glendale, AZ

I had a problem with Elevation Solar. When they installed my unit my tile roof was about 18 years old. Less than 2 years went by and my roof started leaking under my solar unit and it was under warranty. I questioned the salesman before installation because of it's age if it would be ok to put the unit on my roof and was told they would inspect my roof to make sure it was good. I developed a leak in my ceiling and Elevation Solar repaired it but the serviceman told me my roof was really brittle and the repair probably wouldn't last long. During our heavy rain this year my roof started leaking under the solar units and other rooms causing one of my ceilings to bust open. At that time I realized I had to get my roof replaced. I got bids to replace it and was told I needed to get the solar unit off so they could do the work. I called Elevation Solar and was told I would have to pay for it. I explained I did question the installation at time of purchase and was told they inspected my roof and it was good to install. I asked how much it would cost and it took weeks but I was finally told it would cost $6720 to remove and replace the unit when the roof was replaced. I asked to speak to the owner and was told he wasn't available. I panicked and wrote a review on BestCompany and Amy from Elevation Solar contacted me and told me she was sorry and they needed to take care of me. I liked Elevation Solar from the very first contact I had with them. Their salesman was knowledgeable the installers were great and the solar was working saving me money as described. Amy has told me how sorry they were for the misunderstanding and they will be more efficient with their roof inspections. They came out, removed the unit so my roofers could replace my roof and replaced the unit quickly after the roof installation. There was no charge to me and I'm up and running again saving money on my APS bill. As far as I'm concerned I accept their apology. Being self employed most of my life I understand how things can get lost in communication and nobody is perfect. They have treated me with respect and corrected the error and I would recommend them to anybody that wants solar. I know I'm happy with the money I save every month.

4 years ago

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Reply from Elevation

Hi Michael, thank you for speaking with us today. Customers are our top priority and we want to make this right. We apologize that your roof wasn't properly inspected when we first installed the panels. Our process has been updated so this kind of situation doesn't happen to anyone else. We look forward to working with you to get this resolved.

Feb. 19th, 2019

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edeuardo mendiola Las Vegas, NV

We decided to have solar installed in our home to get free energy from the sun and save money. Solar should be the trend of the future and home builders should make it part of their home building especially on places that can really benefit solar-like Nevada, Arizona, California Florida and other. Elevation Solar sales should provide comprehensive detail on what customers should expect to get when installing solar in their home. Cost is the most important factor, energy consumption from utility and solar, monetary credit for excess energy received by homeowner produce by solar to the sale of excess energy to the utility company and other important issues homeowners should be aware before committing to having solar installed. Brittany M from Elevation Solar provided excellent customer service guiding us through completion. She is professional, very friendly with a positive attitude, easy to talk during the conversation and quick to respond on calls or email. Brittany is an example of what real customer service should be! We wish her a bright future with Elevation Solar. Thank you for her great and wonderful service!!

5 years ago

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Reply from Elevation

Wow, Edeuardo, thank you so much for this fantastic review! It's great to hear that Brittany was able to provide you with the elevated experience we strive for. We are lucky to have her on our team.

Feb. 15th, 2019

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Jose Armando Toribio Corsicana, TX

I had my first solar consultation about a year ago and I felt I was being overcharged by the solar company. My utility bills are still outrageous so here I am a year later calling out Elevation Solar to help me find a solution. The consultant came by and gave my home a free energy audit, jumping into my attic and checking out my insulation and A/C unit. He then asked me questions about to home to make sure they didn't design the wrong solar system. He then explained all the warranties and financing options, along with how the tax credits and other incentives worked. I decided to sign up to go solar because it saves me money in the short and long term. I can't wait to get installed!!

5 years ago

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Reply from Elevation

We can't wait for you to be installed too! The solar paired with the energy efficiency upgrades will keep you comfortable all year round. It's great to hear that Dru was so helpful and explained everything thoroughly.

Feb. 6th, 2019

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Lalaine San Antonio, TX

Elevation Solar installed solar panels at my house on August 6, 2018 and I am very satisfied with the entire experience. The entire process was smooth from initial conversations to final installation. I worked with Andrew G, the salesman, who was very professional, knowledgeable, enthusiastic and patient when answering my questions regarding the processes and solar panel type involved. Due to my busy work schedule it took time for me to get the contract signed but Andrew never pressured me to hurry up. He was always polite when dealing with me. He provided me with a detailed proposal, which I found very useful when deciding to go with solar, and in choosing this company over others. I researched solar panels and ensured what I was getting was quality solar panels that was backed by a good warranty and service after installation. It also helped tremendously that good financing was available which the other solar companies I considered did not have. The majority of the time was spent obtaining the required permits but once the permits were in place, the process of installation was very smooth - the entire system was installed in one day, and we were able to switch on our solar pretty soon after that. The best part of the solar panel installation was none of the wires are visible from the outside, everything was neatly tucked under the panels and the panels themselves look like a series of skylights. There was also the option of painting the metal tubes to match the color of my roof. The solar panel installers were professional, friendly, courteous, enthusiastic and careful not to damage any of my property. To minimize energy lost, additional insulation was also installed in my attic by HeatBusters which other solar companies I checked did not offer. HeatBusters were friendly, quick and professional. Right after the attic insulation installation I noticed how much cooler my house was during the summer and warmer during winter. It’s now been 4 months since the system was turned on - I have seen a noticeable reduction in my electricity bill, with the last bill without a charge other than the $8.95 CPS Energy, electric company, connection and surplus electricity storage fee as I have enough electricity produced by the panels. CPS Energy gave me a rebate that was used as the down payment for the solar panel system loan and I am getting a considerable tax credit this year for going solar. Overall, I am very happy with the entire installation process and with going solar and wished I had done it sooner. I would definitely recommend Elevation Solar to anyone for solar installation.

5 years ago

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Reply from Elevation

Thank you so much for this fantastic review and recommendation!! We pride ourselves on going above and beyond for all our customers so this feedback is amazing to hear. We're so glad you're seeing immediate savings.

Jan. 4th, 2019

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Graham Heuchert Queen Creek, AZ

I have been quite pleased with the sales experience I have had with Elevation Solar. I have had some contact with a few other solar companies, and felt that my experience with Elevation easily exceed those other experiences. When I initially contacted Elevation Solar, they were able to set up a sales associate consultation that worked with my schedule. During the consultation Ari was quite knowledgeable about the products and was able to explain the equipment, and installation steps. Ari was able to offer multiple financing options, and was able to find one that I was happy with. Communication throughout the process has been very good.

5 years ago

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Reply from Elevation

Wow, thank you so much for sharing your experience! Customer service is a major priority for us and it sounds like Ari did a fantastic job!

Jan. 2nd, 2019

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Allen Siperek Queen Creek, AZ

We just moved to Arizona from Baltimore, where we had solar from Solar City. So I wanted solar out here. But I didn’t want to rent the system for twenty years again. We were contacted by Elevation Solar’s representative Brett K., who came over and gave us an in-depth explanation of what they had to offer. So now we are in the process of buying a solar system from Elevation Solar. A team come over and inspected for air leakage around windows, doors , the attic and inspected the heat/cooling system, Elevation Solar is also taking care county permits needed, HOA and power provider approval. I was also sent documents showing panel placement and a breakdown of all cost, rebates and expected savings. I would and have recommended Elevation Solar to family and friends. AS

5 years ago Edited September 14, 2021

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Reply from Elevation

Thanks for the recommendation, Allen! It's our goal to make the switch to solar as simple as possible so it's great to hear that Brett was so helpful.

Dec. 12th, 2018

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Erwin Medrano Las Vegas, NV

After receiving 4 quotes, I've decided with Elevation Solar for my solar needs with the help of Billy in Las Vegas. I am a thorough person when it comes to buying a big purchase item such as solar. Billy was knowledgeable and patient with all my concerns such as installation, warranty, financing, etc. He covered from the beginning stages prior to instaling to the end when power to solar is first activated. He even covered all discounts that I may qualify for. Let me tell you Vegas can very windy and he assured me the installed panels can with stand over 100 mph winds. The deciding factor was the total cost which was substantially less compared to the bigger players, also, the quality of the panels (manufacured by LG) and 25 year all around warranty assured me I was making the right choice.

5 years ago

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Reply from Elevation

We pride ourselves on making the renewable energy systems we install easy to understand and utilize to our customers. Glad to see our guys are taking that training to heart. Thanks for taking the time to leave us a review, Erwin!

Aug. 29th, 2019

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Levi D Bagne Buckeye, AZ

Blake H came to my door to check on how my envision security system was performing and he gave me a free energy audit and saved me from a 20 year sunrun solar leasing headache where my lease payment would go up every year APS pricing goes up and it was all in the fine print Blake is a brilliant man that treats u like family and makes your life better by just coming into contact with him and he made my family and I love the solar benefits elevation solar and envision as a team provide so make sure u call Blake H head regional sales manager at envision so u can enjoy a lifetime of energy efficiency and put the money u are wasting on APS back in your pocket!

5 years ago

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Bruce and Mary Lenon Boulder City, NV

Billy B our energy consultant made us feel very comfortable with his knowledge of the product and how it would benefit us. He showed us how the panels would be laid out on the concrete tile roof. The proposed layout would have been extremely visible to our neighbors, so asked if it would be feasible to use the roof on our detached garage, which would reduce the number of panels on the main house. He said yes that is doable. In doing that we were able to increase solar output for the same money. I had done a lot of research on solar, so I had called 3 other companies for proposals. One treated me like I was an idiot. Another did not follow up when I request more info by email. And the last one failed to respond with a proposal 4 days after I requested one. Billy responded quickly with all correspondence. Can’t wait for them to start.

5 years ago

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Tina Sanders Chandler, AZ

Rob J was amazing! He explained the entire process and scheduled us immediately. Pete came out and performed our audit and was very professional and knowledgeable! The crew then came to do the work Javier and David performed the task at hand with complete professionalism and conduct. The process could not have went any smoother. I have and will recommend Elevation Solar to all my family, friends and colleagues. After our work was completed we had to replace our 2 A/C units - Elevation Solar made sure to send the crew back to make sure that our ducts were sealed properly! Amazing and unheard of customer service!

5 years ago

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Han Irvine, CA

Ease of having a single relationship direct with sales, installer and after-sales support.

5 months ago

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Don Crowley Henderson, NV

Support through the installation process was great, but not everything promised has been completed. My system has been active to 60 days now and still they have not installed the pigeon guards.

2 years ago

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Reply from Elevation

Hi Don, we're following up with your energy consultant to get the pigeon guards installed, we apologize it has taken so long. But we are thrilled to hear that the rest of the process went so smoothly.

Jun. 3rd, 2021

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Cathy Tucson, AZ

Their entire staff is friendly, honest, professional and reliable. I’m producing the amount of energy as promised and more and my electric bill is less than zero.

2 years ago

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Reply from Elevation

Thank you, Cathy, we love hearing about your solar savings. We are so happy to hear that your solar system producing more than expected and you are enjoying the clean energy!

Jun. 3rd, 2021

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Rafael A Castellon Jr. West Covina, CA

The customer service was exceptional, they made me feel comfortable and empowered with information on what was happening and what was going to happen.

2 years ago

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Reply from Elevation

We will definitely giving your team some kudos for taking care of business! Thanks for the review, we sincerely appreciate it. Let us know if you ever need anything!

Apr. 28th, 2021