Name: Elevation
Rating: 3.9

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Verified Customer

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Ehmann

They do a good job and reasonable prices

4 years ago

Reply from Elevation

Thanks, Ehmann. We appreciate your feedback.

Mar. 9th, 2020

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Verified Customer

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Mike O'Hara

Good not great. Had a few delays, ultimately they got worked through.

4 years ago

Reply from Elevation

Thanks, Mike! We're happy to hear that everything worked out in the end. Enjoy your solar!

Dec. 3rd, 2019

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Verified Customer

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Karl Fechner

I was satisfied with customer service and how fast everything was installed.

4 years ago

Reply from Elevation

Thank you Karl, truly appreciate the feedback. Enjoy your solar and let us know if you ever need anything!

Dec. 3rd, 2019

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Verified Customer

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Martin Cooper

Everthing was done perfectly and on time.

4 years ago

Reply from Elevation

Thank you, Martin. We appreciate you taking the time to share your feedback.

Dec. 3rd, 2019

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Verified Customer

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Timothy Gavin

Elevation has made every effort for a successful project

4 years ago

Reply from Elevation

Thanks for the review, Timothy, we sincerely appreciate it. Let us know if you ever need anything!

Dec. 3rd, 2019

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Verified Customer

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Christina hinson

Fix ur antenna this is taking so long I understand it's being solved but it's the time it's quite annoying

4 years ago

Reply from Elevation

Hi Christina, I just looked up your account and the tech was able to replace the inverter and everything is reporting and producing. Someone will be reaching out this afternoon and we're keeping an eye on production.

Nov. 25th, 2019

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Verified Customer

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Valerie Boyce

Great staff that helped us every step of the way

4 years ago

Reply from Elevation

Thank you so much, Valerie. So glad to hear that everyone was so helpful!

Nov. 26th, 2019

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Verified Customer

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Jeannette Baker

Great price..great install and great response to questions.

4 years ago

Reply from Elevation

Thank you, Jeannette. We pride ourselves on making the renewable energy systems we install easy to understand and utilize to our customers. Glad to see our guys are taking that training to heart.

Nov. 26th, 2019

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Verified Customer

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Nancy shaub

Knowledgeable and very personable able to answer questions

4 years ago

Reply from Elevation

Thank you, Nancy. We truly appreciate the feedback. Enjoy your solar and let us know if you ever need anything!

Nov. 26th, 2019

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Casey Gilbert, AZ

It was a good experience. We had no complications.

4 years ago

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Verified Customer

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Tony Gabriel

After installing our solar and thermostat that was suggested (Nest) told it wasn't compatible with the system. Waiting to hear an anwser

4 years ago

Reply from Elevation

Hi Tony, we're sorry that you are still waiting for an answer. I have rolled this feedback up to our solutions team to find a solution to the Nest not being compatible with the demand manager.

May. 2nd, 2019

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Verified Customer

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R Beck North Las Vegas, NV

Good communication and top notch installation

5 years ago

Reply from Elevation

Thank you for your review, we truly appreciate the feedback. Enjoy your solar savings and let us know if you ever need anything!

Apr. 22nd, 2019

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Verified Customer

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M

VERY UNSATISFIED THEY ONCE THEY DO THE SALES YOU DO NOT HEAR FROM THEM MEAN WHILE DURING THE SALE THEY CALL YOU EVERY SINGLE MINUTE.

5 years ago

Reply from Elevation

Hi, M, we're sorry that you experienced a poor sales experience. This is not how we like to operate so we sincerely apologize. We are committed to providing top notch customer service and putting our customers first so please reach out to your concierge to see how we can address your concerns and make this right.

Apr. 10th, 2019

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Verified Customer

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D

It is the amazing people during the process !!

5 years ago

Reply from Elevation

Thanks, D! We appreciate our customers and want to make sure we handle every part of the solar process at an elevated level. We are glad to hear it shows. Enjoy your solar savings!

Apr. 10th, 2019

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Verified Customer

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H

Very poor communication skills; Not notified in a timely manner of changes to scheduling

5 years ago

Reply from Elevation

We apologize for the lack of communication. We are always looking to improve and one process we're working on is adding additional touchpoints to make sure our customers are well informed throughout the entire process.

Apr. 10th, 2019

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Verified Customer

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Michael

Professional installation. Great customer service.

5 years ago

Reply from Elevation

We appreciate our customers and want to make sure we handle every part of your install at an elevated level. We are glad to hear it shows. Enjoy your solar savings!

Apr. 10th, 2019

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Verified Customer

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D

Great customer service, integrity and great product

5 years ago

Reply from Elevation

Thank you so much for your review, D! We pride ourselves on making the solar systems we install easy to understand and utilize to our customers. Glad to see our guys are taking that training to heart.

Apr. 10th, 2019

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Verified Customer

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D

Excellent customer service from all members of the staff.

5 years ago

Reply from Elevation

Thank you for sharing your experience! We work hard to put our customers first, by using excellent products at the best prices. We look forward to hearing about your savings!

Apr. 10th, 2019

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Verified Customer

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R

Very efficient installation and communication

5 years ago

Reply from Elevation

Thanks, R! We appreciate our customers and want to make sure we handle every part of your install at an elevated level. We are glad to hear it shows. Enjoy your solar savings!

Apr. 10th, 2019

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Gary

I will probably be dead before I recover the investment that I made by going with Elevation Solar.

5 years ago

Reply from Elevation

Hi Gary, we're sorry to hear that you feel that way. We design our systems for not only long term savings but also so you can live more comfortably immediately, especially during the summer. We hope that you're seeing the short term benefits!

Apr. 9th, 2019

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Verified Customer

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Javier

It took them three months to connect all of the solar panels.

5 years ago

Reply from Elevation

Hi Javier, the average timeline of signing to activation is usually around 3-4 months. We apologize that those expectations weren't set with you up front. We hope that you're enjoying your solar now that it is installed!

Apr. 9th, 2019

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Verified Customer

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Michael

Customer service is good about answering questions

5 years ago

Reply from Elevation

Thank you, Michael. We pride ourselves on making the solar systems we install easy to understand and utilize to our customers. Glad to see everyone is taking that training to heart!

Apr. 9th, 2019

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Verified Customer

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John

The installation process was efficient and done well.

5 years ago

Reply from Elevation

Thanks, John. We appreciate you and your feedback! Let us know if you ever need anything.

Apr. 9th, 2019

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Verified Customer

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Anonymous

They did a good job and were consistent on the work.

5 years ago

Reply from Elevation

Thank you for the awesome feedback!

Apr. 9th, 2019

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Victor

No one is perfect, but they had very good service and I had a good experience.

5 years ago

Reply from Elevation

Thanks, Victor, we appreciate your feedback.

Apr. 9th, 2019

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Verified Customer

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Jason

There are still some things I don't know about the system. They don't follow up and teach you how to use it.

5 years ago

Reply from Elevation

Hi Jason, we apologize that your system wasn't fully explained to you. Our solutions department is always available to answer any questions you may have. Feel free to give them a call at 480-492-4232.

Apr. 4th, 2019

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Chelsea Hodges Phoenix, AZ

Great site survey! Dustin did great at checking and making sure that the proposed panels will fit and be effective.

1 year ago

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Harvey Peterbrilt Phoenix, AZ

Dustin installed my curb, and the process was quick and efficient. Great tech and great equipment. No complaints!

1 year ago

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Amanda Murduri Phoenix, AZ

Awesome job! Dustin was great. He was professional and very helpful with the new equipment. Great work!

1 year ago

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John Murduri Phoenix, AZ

Dustin was very professional! Answered all my questions and made me feel super comfortable with the new equipment!

1 year ago

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Chase Benford Chula Vista, CA

Thumbs Up for Elevation! Luc was very professional. Would definitely recommend them to friends and family! Five stars!

1 year ago Edited December 21, 2022

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Wendy Beltran Las Vegas, NV

Diana came out to help my aunt with her Curb app. She did a great job and explained how the newer version works.

1 year ago

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Zzz Queen Creek, AZ

Rigo and jagger did an excellent job and walked me through the whole process would definitely recommend.

1 year ago

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Zach Morris Round Rock, TX

Very informative and straight forward. They didn’t offer us what they felt we didn’t need which we appreciated

3 years ago

Reply from Elevation

Thank you Zach, very understand that every customer has different needs and expectations.
Please keep us posted on your savings.

Mar. 1st, 2021

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MarkG Phoenix, AZ

They appear to Upfront and honest. They were also very efficient and had great customer surface thus far.

3 years ago

Reply from Elevation

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Feb. 23rd, 2021

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Monica Wandschneider Tempe, AZ

Excellent team, they are so patient and answer all questions. I loved working with Sam, Mary and Steve

3 years ago

Reply from Elevation

Thank you Monica for your 5-Star review. Our teams are very dedicated and love what they do...please keep us posted on your savings.

Dec. 17th, 2020

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L garcia Garland, TX

Priscilla, Carmen & Jessica were so knowledgeable! They answered all my questions and were such a delight to talk to.

4 years ago

Reply from Elevation

Thank you! We appreciate the feedback. We are so happy to hear our team took such great care of you.

Nov. 20th, 2019

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Allan Njoroge Keller, TX

Elevation Solar did fantastic job and they delivered all their promises. I’m now enjoying my solar.

4 years ago

Reply from Elevation

Thank you, Allan! Glad to hear everything went great and that you're enjoying your solar. Can't wait to see your solar savings!

Sep. 30th, 2019

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Robin E Washburn Pahrump, NV

Doug and Tiffanie were very knowledgeable and have been so flexible and listened to our concerns and questions.

4 years ago

Reply from Elevation

Thank you, Robin! We are so happy to hear Doug and Tiffanie took such great care of you.

Jul. 18th, 2019

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Syed Ahmed Rockwall, TX

Had an easy time dealing with Elevation. They answered all my (plentiful) questions and walked me through the process.

5 years ago

Reply from Elevation

Thank you for sharing your feedback, Syed! Our energy consultants work hard to keep up to date on everything solar so we can be there to answer all your questions.

Feb. 13th, 2019

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Mitch Whitman Prescott Valley, AZ

I liked that they offered a lower price than SunRun and a no interest loan with no set payments. That sold me.

5 years ago

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Wilford Lindley Phoenix, AZ

vacation home, telephone contact followed by home visit. Great working on Saturday. We Have 2 solar systems in Calif.

5 years ago

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James N. Hogan Phoenix, AZ

Our experience with Elevation Solar was pleasant, fast, and helpful. We are enjoying our low monthly payments and the future is looking bright.

6 years ago

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Verified Customer

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Ealey Price, UT

I was missed informed that I would still be playing my electricity bill on top of the solar

3 years ago

Reply from Elevation

Hi Ealey, we apologize that you were misinformed about no longer having an electric bill. We do our best to design systems to offset as much as your energy but anything in excess of your solar production will have to be purchased from your utility company.

May. 7th, 2021

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Verified Customer

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NATHAN BREKKEN Phoenix, AZ

over all good service and customer satisfaction

3 years ago

Reply from Elevation

Thank you Nathan. Please keep us posted on your savings.

Mar. 29th, 2021

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Verified Customer

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Stan Price

The product itself seems to be fine but the service and communication has been lacking.

4 years ago

Reply from Elevation

Hi Stan, we apologize that we missed the mark with communication. We are always looking for ways to improve our process so this feedback is helpful. We'll send this over to our customer service team so they can review our current touchpoints and adjust them so we're always keeping our customers up to date on their project and responding in a timely manner.

Mar. 18th, 2020

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Verified Customer

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Chris

Very Organized, quick to respond to inquiries

4 years ago

Reply from Elevation

Thank you, Chris! Can't wait to hear about your savings.

Nov. 26th, 2019

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Teresa Jacobs

Customer service, installation & after sales are very good.

4 years ago

Reply from Elevation

Thanks, Teresa! Customer service is our top priority so this is great to see. Congratulations on going solar!

Nov. 26th, 2019

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Verified Customer

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tim

price and service. solar is green and good

4 years ago

Reply from Elevation

Thanks for the review, Tim. We are so happy to hear our team took such great care of you!

Nov. 26th, 2019

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Mike Meyer

good product, completed on schedule, good results

4 years ago

Reply from Elevation

Thanks, Mike. We are so happy to hear our team took such great care of you!

Nov. 26th, 2019