Home Warranty of America: Read 2,082 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Adam Levy

I like the fast service and low costs. My brother has had the home warranty for almost 10 years. I myself have only had it for about five months now, but I called them on a couple of occasions and my heat went out when my heat went out. They told me it would cost just the service call $500. Meanwhile, Home Warranty Of America only cost me $85 to get it fixed.

2 days ago

check_circle

Verified Customer

star star star star star

Jeremy Allen

I had no prior knowledge about HWA. But I took a chance on them. And I’m glad I did. The coverage is EXACTLY what is advertised. Every claim I have filed has been approved and repairs have been performed by very well-qualified technicians. I have no complaints

2 days ago

check_circle

Verified Customer

star star star star star

Dave

I am a realtor and refer HWA to my clients. I recently purchased my own home warranty for My new house. Had my locks changed. Then my tub was leaking. HWA denied my claim but after an email. They approved it. Highly recommend!

2 days ago

check_circle

Verified Customer

star star star star star

Edward Cortes

Every Time I need help with something I can't take care of myself I call and they send someone over that's going to take care of it for me, I've been with HWA for over 11 years now. E C

2 days ago

check_circle

Verified Customer

star star star star star

Phil Hughey

All the contractors that have. been assigned have been very responsible and professional. The time from calling in with the problem to having a repairman show up has been completely satisfactory.

2 days ago

check_circle

Verified Customer

star star star star star

Johnnie McGee

I heard a lot about Home warranty and I can always get in touch with a representative without a long wait. My complaint is I’ve been without a Oven since I filed this warranty..

2 days ago

check_circle

Verified Customer

star star star star star

Andyfreer Yen-Wu

I am writing to express my appreciation for the great customer service I received. You resolved all of my issues efficiently, and I am very satisfied with the outcome.

2 days ago

check_circle

Verified Customer

star star star star star

Martin Hartman

I have had HWA since 2015. The process has always been smooth. This past time with At Your Service Heating and Cooling working my hot water heater issues, the whole process went smoothly. HWA did a good job making the claim process very simple. At Your Service did a great job. Good communicator.

3 weeks ago

check_circle

Verified Customer

star star star star star

Martin Munoz and Elena Bermudez

As a home owner we seek to have a peace of mind when we have an issue at home and knowing we have Home warranty with you it gives us that peace.

1 day ago

check_circle

Verified Customer

star star star star star

Darwin and Sheila Day

I’ve tried another home warranty company that didn’t live up to their promises. Every time that I’ve turned in a claim to HWA they lived up to their contract. I wished that my appliances etc. didn’t break down but things happen beyond my control. So I can put my worries aside due to having HWA.

2 months ago

check_circle

Verified Customer

star star star star star

Robert USA

2 months ago

check_circle

Verified Customer

star star star star star

Fred

They are easy to deal with. Washer and dryer were fixed quickly. Highly recommend!

2 days ago

check_circle

Verified Customer

star star star star star

Shelley De Los Reyes

I've been with the company for over 5 years now and I've been very happy with the services. Only one little glitch along the way they sent me a company to look at my air conditioning and they cancel an hour before the appointment and maybe wait another week before I could be seen but no apparent reason I was dealing with somebody from an AI company. And the individual I spoke to from hwa it was not that receptive as to what was going on even though I'm a 71 year old woman with breathing difficulties and needed my air conditioning I was told that they could call another company but it would take another week so that didn't help anything. But overall I'm very pleased

5 months ago

check_circle

Verified Customer

star star star star star

Louis AND Janet Theriot

I have had hwa for 8 years I have always had great response to my claims. Today was no different the tech arrived on time and quickly fixed our electrical problem. He was very professional and efficient.

2 months ago

check_circle

Verified Customer

star star star star star

Peter

I never had home warranty and my realtor suggested we try it when we bought pur home. Overall it has been a good experience with minor problems with the suggested technicians who came to repair.

2 months ago

check_circle

Verified Customer

star star star star star

Christopher Quintanilla

I needed help with my garbage disposal, as it was not working and needed to be swapped out. I called Home Warranty of America and they were able to find a tech and get this resolved promptly. They also explained the process to me and were thorough.

3 months ago

check_circle

Verified Customer

star star star star star

Nataliia

Plumbing work through Home Warranty of America was completed quickly and with great quality. The technician was professional, courteous, and explained everything clearly. Thank you for the prompt and reliable service! Highly recommend.

3 months ago

check_circle

Verified Customer

star star star star star

Patti Barrett

I looked at several products and decided you would be the best choice for me.

1 day ago

check_circle

Verified Customer

star star star star star

David Branch

They get you a repair fixed within 24 hours. At a normal price.

2 days ago

check_circle

Verified Customer

star star star star star

Ramon

have had very good experiences with HWA In the past- very punctual and professional

1 week ago

check_circle

Verified Customer

star star star star star

Anthony

Very easy to submit a claim and schedule a professional to diagnose the issue. Service was prompt and effective.

2 weeks ago

check_circle

Verified Customer

star star star star star

Sherry Hassler

The warranty came with the home and I continued the contract. This last claim had a quick response. Waiting for part and new appointment.

1 month ago

check_circle

Verified Customer

star star star star star

Rosemary Scannell

The partners have always been expert s & courteous. Experiences have been fair& transparent. I renewed my HWA contract because of great customer service. Many thanks!

2 months ago

check_circle

Verified Customer

star star star star star

DS

After reviewing many tbis was best in my decision

1 day ago

check_circle

Verified Customer

star star star star star

Douglas Fasick and Elsa Aguirre Fasick

Promptness of delivery of service. Thank you

2 days ago

check_circle

Verified Customer

star star star star star

Parashu Sharma

Problem was resolved in a single visit.

2 days ago

check_circle

Verified Customer

star star star star star

Sharon Skrobarcek

Good service. Good work. Realtor recommended.

2 days ago

check_circle

Verified Customer

star star star star star

Dennis M Rudig

Has a technician come by to check my ice machine. Very good

2 days ago

check_circle

Verified Customer

star star star star star

Damion

Great service no hassle at All,,,,,,,,,,,,

2 days ago

check_circle

Verified Customer

star star star star star

Cecilia Noperi

Service was completed quickly and the process was simple.

2 days ago

check_circle

Verified Customer

star star star star star

Sarah Queen

It feels like a lot of money each month and each service fee, but really has saved us money because we have utilized it so much over the years. And it has saved me a lot of time in trying to find a good plumber or electrician or appliance repair. You name it.

4 months ago

check_circle

Verified Customer

star star star star star

Kevin Kerivan

I’ve had two issues with my AC in the last couple weeks. One was a leak and the other was a compressor went out on one of my units. This home warranty company took care of me and fixed both of these problems very quickly and make sure it was all done right.

4 months ago

check_circle

Verified Customer

star star star star star

Fatima Gordon

Home Warranty of America is a great home warranty company to have. They are fast at getting claims through and the service providers are very professional and reliable.I’ve tried other home warranty companies but Home Warranty of America is the best by far.

4 months ago

check_circle

Verified Customer

star star star star star

Alonzo

I had a great experience with the service. The process was straightforward and efficient, with prompt communication about the technician's arrival. The salesperson was helpful, discussing my preferences and creating a solid plan. When my AC broke down, I submitted a claim and within a few days, everything was fixed. Highly satisfied!

5 months ago

check_circle

Verified Customer

star star star star star

Nolita Squires

this was the first time that it didn’t take forever for me to get an answer. The only thing I do dislike is that the gift card that you give me Lowes said it cannot be used for a payment on the new appliance in since I won’t get it for over 30 days and the current sale that they have that is in the price range of what you’re giving me I will have pay for it myself.

6 months ago

check_circle

Verified Customer

star star star star star

Herbert

I had a great experience with their service. They were prompt in addressing my concerns and followed up effectively. When I had an issue with my air conditioner, they quickly replaced the thermostat. Each time I've called, they've been responsive, whether it was for my stovetop issue or warranty questions. I'm currently waiting for an update on a part, but overall, I'm satisfied with their support.

8 months ago

check_circle

Verified Customer

star star star star star

Vicky H

I had a great experience with customer support. Submitting a claim was straightforward, and I was quickly connected to a provider who reached out to me. I used the service for repairs on my dishwasher and sink, both of which were handled seamlessly and efficiently. I also had my home rekeyed after purchasing it, and that process was smooth as well.

8 months ago

check_circle

Verified Customer

star star star star star

Julie

I've had a positive experience with customer service. Whenever I've called, they've been helpful and quick to respond. Recently, I used my warranty for a garage door opener, and they resolved the issue promptly. After moving into a new home, my washing machine broke, but they were out to fix it in no time. Overall, I'm satisfied with their service!

8 months ago

check_circle

Verified Customer

star star star star star

Ricardo

I've had a generally positive experience with the service. Whenever I've called, I've received prompt responses without issues. Currently, I'm using it for my hot water heater, and despite some minor friction, it seems to be getting resolved. Previously, I also relied on it for fixing my garage door opener, and the turnaround was satisfactory. Overall, I'm pleased with the support.

8 months ago

check_circle

Verified Customer

star star star star star

Patsy

I've had great experiences with customer service, as they always solve my issues promptly. I've used the warranty multiple times, and each time, my claims were handled efficiently. Recently, I had plumbing and air conditioning problems, and the recommended service was exceptional. I plan to continue using them for maintenance to ensure top-notch service.

8 months ago

check_circle

Verified Customer

star star star star star

Norman Ashcroft

They have always came through for me. They have sent me good people that fix what I’ve needed fixed.

1 month ago

star star star star star

Praise Chioma

Home warranty of America have been always be there for me even though when I still have nothing but I didn’t spend much on them and they got my back

2 weeks ago

check_circle

Verified Customer

star star star star star

David

Home warranties often get a bad rap. In the seven years we’ve been with HWA on the occasions we’ve needed them, they’ve been there for us.

2 months ago

check_circle

Verified Customer

star star star star star

The

I was very happy with the home warranty. I wish you had a a technician to come earlier since it was dishwasher. But he came few days later and solved the problem.

3 months ago

check_circle

Verified Customer

star star star star star

Wendy

It was very easy to submit a claim. It took a day or two for someone to come out and repair the problem. I am very happy with the service that I have received from Home Warranty of America.

4 months ago

check_circle

Verified Customer

star star star star star

Christina L. Moore

I was happy that they let me have my own person one out and fix my air conditioner. They sent the appropriate forms and information to HWA and they approved the fix and my ac was fix same day!

4 months ago

check_circle

Verified Customer

star star star star star

Raymond

I used another home warranty company that never for another property, and they never covered anything. I have used Home Warranty of America twice now and it was very quick and easy. The service was prompt and professional; I was told how the process would , and both times everything went as I was told.

7 months ago

check_circle

Verified Customer

star star star star star

Maranda

I like that the company has an affordable monthly rate and also an affordable service call fee. I also like that now customer service is better. There was a time when I'd call and it seems I was calling a 3rd world country.

7 months ago

check_circle

Verified Customer

star star star star star

Danny

I had a great experience with the service! The quality of materials was impressive for the price, and I loved having samples brought to my home to see how they'd look in my space. Customer support was responsive; they quickly addressed an issue with my air conditioning. Overall, a very positive experience!

7 months ago

check_circle

Verified Customer

star star star star star

Richard

I was impressed with the quality and appearance of the product; it was exactly what I wanted. Customer service has been responsive whenever I called. Although it took some time to get a technician for my dishwasher repair, they arrived with the necessary part and fixed it quickly. Overall, a positive experience!

7 months ago

Home Warranty of America Reviews

Summary of Reviews