Home Warranty of America: Read 2,172 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Chuck

Our heat went out unexpectedly. We filed a claim and they were able to fix the furnace. However, that only lasted 2 weeks. The wait time for the 1st call was fast, within 2days. The 2nd call out with the same issue took about 4-5 days to be repaired, but it's working great now and for the money we saved, it was well worth the little wait we had. Thanks!

15 hours ago

check_circle

Verified Customer

star star star star star

Merlene (Anne) Wells

I’ve had excellent interactions with the company! I’ve had 6 problems with my home since the 3 rd week in the house. I’ve only been in it since end of December. The service people have been great, especially Dante from Integrity Services for my Plumbing needs. I made a great decision when I chose HWA. It was worth the cost for the year’s coverage. Thanks again 🤗🙏

1 week ago

check_circle

Verified Customer

star star star star star

Leo Pierson

For over 10 years HWA has provided me with fast, reliable service and saved me multiple thousands of dollars through replacement and repairs. The phone reps have always treated me professionally and with caring attitudes. As long as I have a house, I will trust HWA for their service.

3 weeks ago

check_circle

Verified Customer

star star star star star

Robert Lasich

Just had my water heater blow at 1am. It was terrible. I contacted HWA they got a plumber to my house really quickly, the next day. I was actually surprised. The following day had the install. The only thing that I would criticize is the costs that weren't covered. I'm paying for the diamond plan, everything should be covered. Again, I understand there can be incurred costs but having the premium plan should reduce those costs. Otherwise, I am very happy with the program and their response time. The plumber that was dispatched was incredible. Absolutely outstanding work. Extremely efficient.

1 month ago

check_circle

Verified Customer

star star star star star

Adam Levy

I like the fast service and low costs. My brother has had the home warranty for almost 10 years. I myself have only had it for about five months now, but I called them on a couple of occasions and my heat went out when my heat went out. They told me it would cost just the service call $500. Meanwhile, Home Warranty Of America only cost me $85 to get it fixed.

1 month ago

check_circle

Verified Customer

star star star star star

Steven

HWA insurance came with the home. I'm glad it did. The shower regulator was bad. He came in diagnosed it and replaced it no time fast. All for just the service call fee. They were very professional. I'm glad I have this insurance.

1 month ago

check_circle

Verified Customer

star star star star star

Tom

We have a Viking range and SubZero refrigerator and in the past HWA has had an issue finding qualified repair people BUT this time they sent Cummingham from Monticello to fix the range and he was a true professional and made the repairs on first pass.

1 month ago

check_circle

Verified Customer

star star star star star

Gerard Kleinschmidt

Unfortunately I don't remember the gentleman's name who was sent to my home for the repair of my ice maker. That being said, he was very helpful and made the repair in a timely manner after receiving the part needed to make the repair.

1 month ago

check_circle

Verified Customer

star star star star star

Jeremy Allen

I had no prior knowledge about HWA. But I took a chance on them. And I’m glad I did. The coverage is EXACTLY what is advertised. Every claim I have filed has been approved and repairs have been performed by very well-qualified technicians. I have no complaints

1 month ago

check_circle

Verified Customer

star star star star star

Dave

I am a realtor and refer HWA to my clients. I recently purchased my own home warranty for My new house. Had my locks changed. Then my tub was leaking. HWA denied my claim but after an email. They approved it. Highly recommend!

1 month ago

check_circle

Verified Customer

star star star star star

Dang Ngo

The HWA technician just finish’s the repair of my main water pump today at 4:00 PM . He does a good job. Thank you for your fast response to my claim .

2 weeks ago

check_circle

Verified Customer

star star star star star

Michael

Every technician sent has done a thorough, clean, and excellent job. I've always gotten reliable and quick service and understandable estimates and diagnoses.

2 weeks ago

check_circle

Verified Customer

star star star star star

Jithender Reddy-Allam

Claim submission was easy. Appointment was scheduled quickly and the technician was very patient and addressed all the issues and made sure the washer is back to normal. Pleased with the service.

1 month ago

check_circle

Verified Customer

star star star star star

Kasinath

Reasonable annual payment, very good claim experience, high quality technicians. The GE monogram compressor replacement worked with first attempt, the technician following up to make sure it is working properly...

1 month ago

check_circle

Verified Customer

star star star star star

Edward Cortes

Every Time I need help with something I can't take care of myself I call and they send someone over that's going to take care of it for me, I've been with HWA for over 11 years now. E C

1 month ago

check_circle

Verified Customer

star star star star star

Phil Hughey

All the contractors that have. been assigned have been very responsible and professional. The time from calling in with the problem to having a repairman show up has been completely satisfactory.

1 month ago

check_circle

Verified Customer

star star star star star

Johnnie McGee

I heard a lot about Home warranty and I can always get in touch with a representative without a long wait. My complaint is I’ve been without a Oven since I filed this warranty..

1 month ago

check_circle

Verified Customer

star star star star star

Martin Hartman

I have had HWA since 2015. The process has always been smooth. This past time with At Your Service Heating and Cooling working my hot water heater issues, the whole process went smoothly. HWA did a good job making the claim process very simple. At Your Service did a great job. Good communicator.

2 months ago

check_circle

Verified Customer

star star star star star

Vo

Issue fixed in one visit. I had this issue, your previous technician could not resolve it.

4 days ago

check_circle

Verified Customer

star star star star star

Gina Johnston

I chose to work with Home Warranty of America because of the reliable claims support and fast & friendly customer service!

2 weeks ago

check_circle

Verified Customer

star star star star star

Scott Will

They appear to be a good value. Easy to work with. But I'm still waiting on my check for the dishwasher, that I had to replace.

2 weeks ago

check_circle

Verified Customer

star star star star star

Ramesh A Patel

I like the HWA services because they provide quick and timely manner services. Provides options on priority and quality of services.

2 weeks ago

check_circle

Verified Customer

star star star star star

Luce

I needed a home warranty for my house. I was referred to your company. Thank you for my washer! I hope that the rest of the things in my house can get fix.

1 month ago

check_circle

Verified Customer

star star star star star

Andyfreer Yen-Wu

I am writing to express my appreciation for the great customer service I received. You resolved all of my issues efficiently, and I am very satisfied with the outcome.

1 month ago

check_circle

Verified Customer

star star star star star

Shelley De Los Reyes

I've been with the company for over 5 years now and I've been very happy with the services. Only one little glitch along the way they sent me a company to look at my air conditioning and they cancel an hour before the appointment and maybe wait another week before I could be seen but no apparent reason I was dealing with somebody from an AI company. And the individual I spoke to from hwa it was not that receptive as to what was going on even though I'm a 71 year old woman with breathing difficulties and needed my air conditioning I was told that they could call another company but it would take another week so that didn't help anything. But overall I'm very pleased

6 months ago

check_circle

Verified Customer

star star star star star

Gary

I’ve always had a very good experience with HWA. I initially got a HWA warranty with a home I purchased and have renewed the warranty ever since.

1 month ago

check_circle

Verified Customer

star star star star star

Bettyjean Schweitzer

1 month ago

check_circle

Verified Customer

star star star star star

Martin Munoz and Elena Bermudez

As a home owner we seek to have a peace of mind when we have an issue at home and knowing we have Home warranty with you it gives us that peace.

1 month ago

check_circle

Verified Customer

star star star star star

Steven

They were recommended by my son who also uses them.

16 hours ago

check_circle

Verified Customer

star star star star star

Robert

I just happened to pick and I'm satisfied.

5 days ago

check_circle

Verified Customer

star star star star star

Heather

Quick response time, good resolution. ;-)

1 week ago

check_circle

Verified Customer

star star star star star

Robert USA

4 months ago

check_circle

Verified Customer

star star star star star

Christopher Quintanilla

I needed help with my garbage disposal, as it was not working and needed to be swapped out. I called Home Warranty of America and they were able to find a tech and get this resolved promptly. They also explained the process to me and were thorough.

4 months ago

check_circle

Verified Customer

star star star star star

Nataliia

Plumbing work through Home Warranty of America was completed quickly and with great quality. The technician was professional, courteous, and explained everything clearly. Thank you for the prompt and reliable service! Highly recommend.

5 months ago

check_circle

Verified Customer

star star star star star

Sarah Queen

It feels like a lot of money each month and each service fee, but really has saved us money because we have utilized it so much over the years. And it has saved me a lot of time in trying to find a good plumber or electrician or appliance repair. You name it.

5 months ago

check_circle

Verified Customer

star star star star star

Afifa

The best Home warranty company I am in real estate all my clients are happy.

1 week ago

check_circle

Verified Customer

star star star star star

Beverly

Excellent customer service. Job was well done by the professional.

1 week ago

check_circle

Verified Customer

star star star star star

Jacki

This company was recommended when I bought my house several years ago.

1 week ago

check_circle

Verified Customer

star star star star star

Nolita Squires

this was the first time that it didn’t take forever for me to get an answer. The only thing I do dislike is that the gift card that you give me Lowes said it cannot be used for a payment on the new appliance in since I won’t get it for over 30 days and the current sale that they have that is in the price range of what you’re giving me I will have pay for it myself.

8 months ago

check_circle

Verified Customer

star star star star star

Sherry Hassler

The warranty came with the home and I continued the contract. This last claim had a quick response. Waiting for part and new appointment.

2 months ago

check_circle

Verified Customer

star star star star star

Peter

I never had home warranty and my realtor suggested we try it when we bought pur home. Overall it has been a good experience with minor problems with the suggested technicians who came to repair.

4 months ago

check_circle

Verified Customer

star star star star star

Maniraj

Best service, reliable coverage and attractive rates

1 week ago

check_circle

Verified Customer

star star star star star

Elizabeth

I was not satisfied with my former home warranty company

1 week ago

check_circle

Verified Customer

star star star star star

Edna

They gave me a great deal and the service is good.

1 week ago

check_circle

Verified Customer

star star star star star

Kevin Kerivan

I’ve had two issues with my AC in the last couple weeks. One was a leak and the other was a compressor went out on one of my units. This home warranty company took care of me and fixed both of these problems very quickly and make sure it was all done right.

6 months ago

check_circle

Verified Customer

star star star star star

Fatima Gordon

Home Warranty of America is a great home warranty company to have. They are fast at getting claims through and the service providers are very professional and reliable.I’ve tried other home warranty companies but Home Warranty of America is the best by far.

6 months ago

check_circle

Verified Customer

star star star star star

Alonzo

I had a great experience with the service. The process was straightforward and efficient, with prompt communication about the technician's arrival. The salesperson was helpful, discussing my preferences and creating a solid plan. When my AC broke down, I submitted a claim and within a few days, everything was fixed. Highly satisfied!

7 months ago

check_circle

Verified Customer

star star star star star

Julieta Badgley

HWA staff has always been prompt to respond to my concerns and needs.

2 weeks ago

check_circle

Verified Customer

star star star star star

James Gandley

The HVAC technician arrived in a few days and fixed my problem

2 weeks ago

check_circle

Verified Customer

star star star star star

Patsy

I've had great experiences with customer service, as they always solve my issues promptly. I've used the warranty multiple times, and each time, my claims were handled efficiently. Recently, I had plumbing and air conditioning problems, and the recommended service was exceptional. I plan to continue using them for maintenance to ensure top-notch service.

10 months ago

Home Warranty of America Reviews

Summary of Reviews