Founded in 1850 and headquartered in New York, American Express offers financial services such as credit cards and insurance.
American Express offers credit cards with introductory rates of 0 percent for the first six to twelve months. After that, it offers rates competitive within the industry.
American Express offers several rewards programs, cash back rewards, travel rewards, and business rewards.
American Express offers solutions to prevent fraud, including card identification verification, counterfeit detection, electronic verification, and charge authorization. Visit Site
Depending on the card, American Express can charge some of the most expensive annual fees in the industry. However, as with many credit card companies, the first year might have no annual fee.
American Express cardholders can expect a late payment penalty that is comepetitive within the industry.
While some companies in the industry do not charge a foreign transaction fee, American Express charges one, which can be inconvenient for frequent travelers.
Unfortunately, American Express does not provide its customers with free credit score tracking.
Several years ago I was shopping at Macy's and was offered a chance to apply for the American Express credit card. I was approved very quickly and received a nice discount for the purchased I made that day. I have not had any problems with my card, or the service provided, since I opened my account.
Amex as a credit card is great regarding rewards and benefits. The customer service is top notch.
Thank you Amex. Keep sending us points. I like your App, easy to navigate through.
just too good. never ever have any problems. they cover everything right away with just one call or email. using it since more than 20 years.
I have been an American Express Business credit card holder for 15 years. I've had a lot of credit cards, both for business and personal accounts, with different companies, and Amex is hands down the best. When I've had vendors not deliver the products I paid for, Amex has refunded the amount I paid quickly and easily. They also have an incredible rewards program which I've used quite a bit, redeeming points for travel and other perks. I still have multiple business credit cards with Amex, and I plan to continue to have those accounts long into the future.
Feel very secure when using this credit card. If you have a question they are always very helpful
Alejandro DE Jesus
AMEX provides clients like me with winning edge over discounts and cash back promos that I in turn to purchase more. I get encouraged with discounts and cash back because they practically stretch my money for purchases.
Great product and service. always ready to help us with questions regarding the accounts we have with them.
I have a personal card and corporate card. I find it very easy to do business with American Express especially when calling their customer service line. The only thing I didn't like was that they changed the format of the Account page but there is a button you can click to go back to the old version. I like the older version better.
I have been an American Express customer for the past 20 years, they provide excellent customer service and rewards program!
I am a new customer to American Express, but so far am very happy with the product and rewards that I receive from the card. I currently have Delta Platinum SkyMiles card with Amex, which is a great compliment to the Delta SkyMiles I earn while traveling. Although this year I have not traveled as much as I have in previous years due to the global pandemic, this has not stopped me from earning miles on expenses that I will be able to bank for later. For me, the perks offered through the card are more than worth the annual membership fee. The website and apps or very easy to use and understand. It's easy to pay my bill, track my rewards, and see all the additional services and discounts I'm eligible for all within the app. For anyone that travels frequently, I would highly recommend becoming an Amex member.
I don’t have a problem with them just to get a card with Amex is a blessing to all because everyone would like there card. I haven’t been to many places that don’t take the card. Everybody don’t get this card. But if you pay like you suppose to do you don’t have a problem with them. I love them.
I love this card. They are insured, easy to contact, and despite many people's perceptions, I can use it in 95% of the places I shop!
Jean van der Sommen
Have had a credit card for over 25 years. They email me when I purchase but don't present my card. They have contacted me with questionable purchases with have sometimes been fraudulent and sometimes legally done. Customer service is always responsive and courteous.
I use the prepaid card which give you options to direct deposit employee check. It comes with a feeeach transaction so be on the lookout and balance each use.
We love American Express. Keep giving us good points on our purchases. 20,000 more and I will be able to go for a vocation with my wife.
Fair and unfair loyalty program
Amex out sources a lot of its customer service. Hard to understand the personnel speaking to you with broken english. They rewards program use to be better. They don't offer reduced interest rates during difficult times like today.
The only downfall is that there are still places that don't accept Amex, which can be inconvenient.
great! - able to replace my card in a timely manner. love the bonus points
Outstanding! Love the app. Great company. I appreciate the reward points, the notifications when I charge, the billing, the extras. I use this card for most purchases.
do not use amex when purchasing in foriegn currencies, the fee over exchange rate is literally usury
they think they are great not the customer they are rude and make me unhappy
They provide good and timely service. No long holds on the phone. US based customer service. Don't like high annual fees. They just upped the fee to $250. We may be parting ways.
Love my American Express, love that they email me payments received and when I’m due. Rewards are good, decent intrest rate, all credit card companies are crooks
Angelica Dela Cruz
Very understanding when my account got hacked! Very reliable company, I'll tell you that!
Great customer service. Minimal hold time.
Good and easy to use. Customer frienly. Website provides detailed info that is easy to understand.
American Express is an overpriced card. They have the highest annual fees of any card company and the card is just not worth it. Great customer service reps but the corporate mentality is definitely anti-consumer. Avoid this company and any of its products.
cut me off when i got laid off had never been late
Very easy to use and the rewards you get with it, I would definitely recommend this card
Great customer service, always friendly, very responsive in all departments.
Roadside assistance is included at no extra cost. It has many other perks and it truly makes it a piece of mind instead of it just being a ordinary, everyday credit card. Customer service is always polite, ensure the security of my card stay up to date, solve any issues I may have and ensure that I have a competitive interest rate. I have to admit that I was a skeptical customer at first but I'm a very proud user of my AMEX card and I highly recommend that everyone give them a try.
Customer service is amazing I had a few issues and they were able to handle it all in one call
Great rewards and low apr rates. I have never had any problems with AmEx
Outstanding customer service, great card benefits and travel benefits
Randi S Kaplan
They have been very easy to work work, especially since the card has gotten hacked numerous times.
Customer service is always an issue with credit card companies, retail stores and businesses. An American Express is exceptional and it comes to customer service American Express is exceptional.
Fantastic customer service. Easy credit when needed. Attractive card.
Love the points, basically I travel free just for changing my payment method
Perfect customer service in all instances including hacked accounts
My card was compromised and they took care of everything seamlessly
Michael Joseph connell
Good company, low minimum. Easy to apply and secure card, easy to use.
Excellent rate and fantastic customer service . I will recommend American Express anytime
always backs their customers in disputes. widely accepted
Good support, website easy to use and good reward points program
Absolute professionalism and excellent customer service
They were great company until they raise their rates for cards
I thought the fees are too high for the services provided. I didn't think there was enough flexibility with the card. They give me no advantages I could take it vantage of.
Sandy Walter for Rosalind Walter
Good but expensive and many times they assit when something goes wrong but it is never easy!
Great service. Always someone there to help if needed.