Name: American Express (Amex)
Rating: 4.2

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James Nelson Falls Church, VA

Using AMEX has been a pleasure. The perks and the benefits are second to none!

6 years ago

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Jani Crawley New York, NY

Dont love the yearly fee, but I love all the perks. Like the insurance on rental cars, etc.

6 years ago

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Sadie Scoville Pleasant Grove, UT

My Grandma has an American Express credit card and she likes the cash back that she gets.

6 years ago

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Kristin Pleasant Grove, UT

I have the Delta American Express and love to use it when I fly.

6 years ago

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Craig Newport Beach, CA

Good and fair company. Business oriented definitely. Professional, people we talk with

6 years ago

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Chase H Provo, UT

American Express is the odd-man out. Other cards are accepted in more places. Visa seems to be much more universal.

6 years ago

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Carolee AhPing Heber, UT

I love American Express. They took good care of you. Great customer service

6 years ago

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JS

They were great company until they raise their rates for cards

4 years ago

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Michael Occhipinti Raleigh, NC

Terrible experience. Their customer service is absolutely terrible. I have wasted 10-15hrs of my time on the phone.

5 years ago

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M Anderson

Good rewards program fairly low interest rates

6 years ago

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Reggie

Terrible. Not telling the long story. Had ya for 4 yrs. No longer will. No more needs to be said.

7 years ago

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Dollarlock Slotech

This credit card is not accepted at as many vendors as competitive credit cards.

7 years ago

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Desdenova Puyallup, WA

good service, rock solid reputation trustworthy

1 year ago

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Debra

I love the fact that I get points for usage.

1 year ago

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Julie White Milton, FL

I love AMEX and all it has to offer. The rewards are great!

1 year ago

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K North Liberty, IA

SOOO easy to work with and customer service is so helpful!

1 year ago

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Jerry Ownby

Excellent company. Excellent services and rewards program.

1 year ago

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Susan Springfield, MO

Easy to work with, web site is fantastic. A+ company.

1 year ago

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Ed M. Los Angeles, CA

Best cash back rewards and the highest cash back 2 percent

1 year ago

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Mary Barker Sylva, NC

I liked that they were taken most places but not so much for on line purchases.

1 year ago

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peggy cherry Kings Mountain, NC

I had a low interest rate and customer service is awesome.

1 year ago

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ElaineHaug Vancouver, WA

Amex has been very helpful and friendly in resolving issues and settlements

1 year ago Edited June 26, 2023

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Nini New York, NY

Credit amount from different credit range base on income

1 year ago Edited June 20, 2023

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Richard Hobe Sound, FL

Very helpful when you need to dispute a charge.

1 year ago

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Bonnie Hernandez Philadelphia, PA

Love the American Express cash back rewards incentives. Do not like the intrest rates on the card

1 year ago

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henry b miller Columbia, SC

Reasonable customer service with a desire to help

1 year ago

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Michael McBride Chicago, IL

American Express is amazing good customer support

1 year ago

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Alea Colburn Denver, CO

Great customer service. A lot of perks. Really impressed

2 years ago

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Sean Zernickow Monument, CO

Love the cards and customer service is always top notch.

2 years ago

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John Grega Brooklyn, NY

Get my deposits on a timely matter no fees excellent service

2 years ago

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Sue Matawan, NJ

Great company, excellent customer service.

2 years ago

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Lea Fiscella Clermont, FL

Always good with disputes and accidental purchases

2 years ago

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Jamie Daniels Manchester, KY

Great customer service never had any problem great card to use daily

2 years ago

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Jen Coose Benton, AR

Love the app. Easy to use. Helps build credit score.

2 years ago

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Tyler Peterson Midvale, UT

Easy to work and great customer service!!

2 years ago

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Melissa Handy CA

I think they have Good app. Easy to use.

2 years ago

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Mark Erwin Follansbee, WV

Extremely hard to get a card from them and they would check your credit every 6 months and just cancel you for any reason

2 years ago

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Mike Will Washington, DC

The customer experience is best-in-class.

2 years ago Edited January 24, 2022

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Eric New York, NY

Great consumer service! Great fraud detection!

2 years ago

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Danielle Damico Charlotte, NC

Well I can't stand Amex cards. And they send u so many it's ridiculous..they need to send one an only one so we don't get our good account mixed up

2 years ago

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Jennifer Salt Lake City, UT

It's easy to make payments and they offer exclusive deals.

3 years ago

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Nell Damascus, MD

It was not great. We have not been satisfied with their customer service. I do not recommend Amex.

3 years ago

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Raymond Hyde Park, UT

I like that I don’t have to wait an entire billing cycle for my payment to process.

4 years ago

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Customer Saratoga Springs, UT

Fees are so high and not everyone takes them. Customer Service are hard to talk to because most don’t speak good English.

4 years ago

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Trenton Prestwich Taylorsville, UT

Had an Amex before Costco changed to Visa. No issues to report. Pretty standard credit card.

5 years ago

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Catherine Taliulu Salt Lake City, UT

Their mobile app is very user friendly. Product is great.

6 years ago

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Holly Nelson Universal City, TX

Great points system, awesome deal for military.

6 years ago

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Vicki A Michaels

Good product, but I wouldn't pay to have one of the higher end cards.

6 years ago

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Michael Ogden, UT

Points are always a great bonus when spending money.

6 years ago

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Michael Garry Lilburn, GA

Great customer service. Minimal hold time.

4 years ago