Name: American Express (Amex)
Rating: 4.2

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Tom Kosky Staten Island, NY

usually i have no complaints but when and if i do they take care of the problem right away.their customer service reps are polite and helpful.

7 years ago

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Win Fullerton, CA

Itemized statements, good phone representatives, good insurance protection experiences, no fee for foreign currency purchases

7 years ago

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Haywood E Lawrence Silver Spring, MD

Easy to as for assistance and change your payment dates- Get help with APR, get wonderful assistanances.

7 years ago

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L J Swingholm Los Angeles, CA

I've have the card for over 35 years, they always given me great service and let me know when someone tried to scam my account.

7 years ago

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William Dean Dallas, TX

Great customer service and fast response time. Higher credit limit and ability to go over if needed without penalty

7 years ago

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Richard Ayres Conway, AR

Always there when you need them. Flexible, reliable, and providing the service you expect. Great folks to work with.

7 years ago

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Aubrey Rentschler Salt Lake City, UT

I had an American Express card for over ten years, until they split from Costco. I did like their rewards program and never had any problems with them.

7 years ago

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Christopher Semones

I am so happy with my AMEX card. The fraud protection is outstanding, and the airport lounges are amazing

9 months ago

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Otim Jordan Entebbe, 113

While using American Express , allows simple and Auto transfer and funds can be accessible around the clock.

10 months ago

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Melinda Abu-Khader Murrieta, CA

Great customer service and good interest rate. They have different products and offer travel points.

10 months ago

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C. Ward Lutherville-Timonium, MD

Never been approved even with great credit score . It’s giving discrimination . They tell you what you need to qualify and run a hard credit report costing you time and a lower score . If you get approved just know you’re OFFICIAL

11 months ago

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Sonya Parker Mesa, AZ

I rate American Express the #1 over ALL CARDS. They offer a wide variety of cards with various payment terms and offer various products.

1 year ago

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Laurie Shannon-Bailey

American Express has been my preferred credit card company since 2001. The customer service is incredible. I highly recommend American Express.

1 year ago

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Michael Caslander Sunnyvale, CA

The customer service is outstanding they always try to bend over backwards to help. Even when you are wrong, they make you feel good.

1 year ago

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Family Mendoza Fair Lawn, NJ

Very reliable company, perks are real and travel rewards are excellent you can use your card at the airport lounges very convenient

1 year ago

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Ola Thrower Isle of Palms, SC

American Express has been the card of choice when traveling out of town. The ease and accuracy of use is non parallel.

1 year ago

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Tracee Guercy

Best company for perks in my opinion. Great customer service and so many reward redemption options. Love their travel rewards. Solid company.

1 year ago

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Alexciz

When you have great credit, you know it once you get an AMEX card! Don't mess it up! Trust me, it holds great benefits and accepted everywhere.

1 year ago

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Maya My McDonough, GA

Amex really cares about their customers but you can't use them in all countries and customer service needs more training. They can get to be a real annoyance.

1 year ago

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Debbie Belkin Northridge, CA

I have been a cardholder member of American Express for over 30 years. It is a very easy card to use and customer service is the best.

1 year ago

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yvette casanova Queens, NY

Amex has the reputation all merchants respect. With usage and purchases are made, there is extreme support for any transaction.

1 year ago

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Dr. Ken King Chester, VA

OMG, the most solid and respected card in the world. Would Never leave home without it. In fact, I usually leave home with three Amex cards.

1 year ago

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Joseph Los Angeles, CA

have had AMEX for a long time, they have an incredible rewards program on the Gold card and the customer care is second to none

1 year ago

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David Adrian Morales Weslaco, TX

I really, really do not like Amex. They arent accepted at many places and charge more to use their products. The benefits they give are OK but not worth the annual fees, additional fees, or hits they do to your credit score. Even with a good credit score, they dont approve you. Then, they sell your info and drop your credit score so its harder to get a approved with someone else. Its always a hassle dealing with their customer service even when its their fault. There are other creditors that offer the same benefits for much less.

1 year ago Edited May 22, 2023

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Jessica Romero Port Jefferson, NY

Love Amex! It’s been almost 2 years with them and love their service. Great rewards! Always offer incentives. Great overall!

1 year ago

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Heather H Sanford, FL

American Express makes it easy to do business and shopping. They're transparent and provide transactional information accurately.

1 year ago

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Sandra Phoenix, AZ

American Express has by far the best customer service of any company I deal with. I have had an AMEX card for over 40 years. They never disappoint.

1 year ago

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Nicole Mercadel Mandeville, LA

Great card, good reward program, easy access to bill pay, no adds or extra emails cluttering my email account. I'd recommend 👌

1 year ago

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ENRIQUE GODINEZ Norwalk, CA

Horrible experience with these arrogant people. With a FICO score of 790, AMEX delivered a letter asking me to deal with the IRS and request copies of my w-2, a transcript of my income tax returns, I don't think this is even legal here in California, my state. Additionally, good look dealing with the IRS, the typical wait to request, not free, it is $40 dollars, your IRS Income Tax Return Transcripts is 18 months. I should report AMEX to the FTC!

1 year ago

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Sue k Pensacola, FL

Love delta sky miles and platinum level card. Have utilized 0% promo for interest and AMEX paid global entry TSA benefit

1 year ago

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Judy Herell Buffalo, TX

Like that we acure points for every transaction! Monitoring for fraud is excellent! Able to view transactions immediately

2 years ago

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Buffy Hopkins Los Angeles, CA

Amex has been the best card for my small business. It allows me to get what I need to run it smoothly! Customer Service is always easy to deal with.

2 years ago

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Debbie Zerner Washington, DC

My only complaint is not everyone accepts Amex. Otherwise I've been a customer for many years and never had a problem with them in any way.

2 years ago Edited May 27, 2022

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Jerry Williams Dallas, TX

I have been with AMEX since 1985. Great service at competitive rates. Constant request to upgrade is a little over the top.

2 years ago

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Cathy Lee Gettysburg, PA

American Express seems to have the best cash back program of all my cards. They also post offers from businesses that will save you money.

2 years ago

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Lily Manor Denver, CO

This is my favorite credit card. The company is amazing and works with its customers. I'm proud to be an American Express card holder

2 years ago

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Luke Wilhelm Saginaw, MI

Was able to get a great credit limit and the customer service is amazing. The app and website are also very easy to navigate

2 years ago

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Amber Handy Salt Lake City, UT

I love the special offers I get as a cardholder. It’s nice to have these bonus offers emailed to me each month. It’s a great perk!

2 years ago

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Amy N Sandy, UT

American Express customer service has always been very helpful and professional. Their website is also easy to navigate.

2 years ago

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Steve Harris Baton Rouge, LA

I've had an American Express credit card since 1982. They've always been top notch. I have never had a single issue with them.

2 years ago

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Luke M Herriman, UT

Most places take Amex, which is very reassuring. We get points whenever we use it, so it can go towards flights, and that's very nice.

2 years ago

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Bryan Peterson Herriman, UT

I've had an amex card for years. I started off as a gold card user, them switched to the blue card. I love the reward feature blue card offers

2 years ago

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Brian Cowley Riverton, UT

Been a cardmember since 2007 and will always have an AMEX card. I especially like the Delta card and the flight benefits we get with it.

2 years ago

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Glenn Dalton Salt Lake City, UT

Have had my card for 25 years. Always great customer service, fraud monitoring, and cash back policies. Accepted everywhere.

2 years ago

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Grace Citrus Heights, CA

I used American Express as a travel card they my place of employment. Never had any problems using the card or with billing.

2 years ago

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tommy melvin Richmond, VA

Come on, its AMEX. Great travel benefits, great acceptance, easy to use overseas, etc. It is the gold standard of cards.

2 years ago

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Naomi Jacksonville, FL

I recently got one, just so I can boost my credit. And I love this card! So many benefits when I use it on certain items!

3 years ago

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Gabe Burton Riverton, UT

American Express is okay. It's accepted at many places, although my rate is a little higher than I'd like it to be, and they keep raising it even though I've NEVER missed a payment and my credit score is 730!!

3 years ago

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Beau Chandler Chicago, IL

I have used Amex for a good few years now and have yet to have any major problems that couldn’t be resolved via assistance. Great service!

3 years ago

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Chris Milke Olney, MD

Love the platinum card rewards and acceptability worldwide. Service fee could be waived at lower levels for regular users of the card. Traveler insurance is also a plus.

3 years ago