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American Express (Amex)

Is This Your Business?
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6.0

Overall Score

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REBECCA

One of the best cards out there, can be used almost anywhere.

7 months ago

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Eid Rehmat Collierville, TN

I use American Express for my everyday purchases they have excellent customer service

2 years ago

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Anoushka Ahuja Lecanto, FL

Amex is Okay card to have it’s better if you are qualified for large limits, due to higher transaction fees they are not accepted at all merchants

2 years ago

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Noureddine Lalami Brentwood, CA

Amex has a good reputation and solid financial offering but customer service tend to be a bit lack unless you are an upper class customer.

2 years ago

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David Stickles West Jordan, UT

Great rewards and awesome customer service. Any of my issues have been answered and fixed promptly.

3 years ago

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John Brown Salt Lake City, UT

Been a card member for over 20 years. Excellent customer service. Truly the gold standard.

4 years ago

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Angelica Dela Cruz Jacksonville, FL

Very understanding when my account got hacked! Very reliable company, I'll tell you that!

4 years ago

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Tommy Rodriguez

Customer service is amazing I had a few issues and they were able to handle it all in one call

4 years ago

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Randi S Kaplan

They have been very easy to work work, especially since the card has gotten hacked numerous times.

4 years ago

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Diana

Good and easy to use. Customer frienly. Website provides detailed info that is easy to understand.

4 years ago

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Spencer Morris (Logan) Riverton, UT

Love my points with AMEX-- but ya pay an annual fee-- best card if ya pay it off every month

5 years ago

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Amy Boren American Fork, UT

We just got a new am ex credit card to earn miles with Delta. The perks were great and we are looking to travel more.

5 years ago

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C B Hyrum, UT

Used AMEX for 20 years for business purposes. It's a great card to use for your business with the perks.

5 years ago

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Kaleb Herbert Gilbert, AZ

Great card and love the customer service. Just wish I could use it everywhere , too limited on stores who accept Amex.

6 years ago

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Stan Burg

Their phone contact service is terrible. Kept repeating a representative will be with you in less than a minute but after 15 minutes I hung up.

6 years ago

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Pia Mike

Excellent rates and customer service. I love the immediate availability of a payment

6 years ago

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Erline Belton

they keep a close eye on charges and they monitor the account and notify me of any unusual charges

6 years ago

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Anna Columbia, SC

very good, told me my options and let me to know I could change later if I wanted to.

6 years ago

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Dikthod Bellingham, WA

AMEX has always worked well to solve problems. Also there haven't been many of those either.

6 years ago

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Shelly Missoula, MT

website is easy to use, good for frequent flyer miles, keep my rate percentage down.

6 years ago

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Bonnie Esrig Alpharetta, GA

They are easy to reach, easy to understand, and make it easy to resolve problems.

6 years ago

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Satisfied Customer Auburn, CA'

Always superior customer service whenever I've had a problem with any merchandise or merchant.

7 years ago

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William Bailen Newport Coast, CA

They have helped when my card was stolen /lost many times over the 35 years we have used AMEX!

7 years ago

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Christopher D

They are a horrible company. Unwilling to fix mistakes made. Customer service sucks. Can't even understand what they are saying when they talk. Just an overall crappy company with a brand name.

7 years ago

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Irfan Khan

Representative gave incomplete information about cards and its benifits. Feeling like he fooled me. Offers on many other cards are much better than AMEX. Will never recommend this card to anyone in India.

7 years ago

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Stephanie M. Oceanside, CA

I have the Bread Cashback reward card. I love it! I buy myself a little gift with it every month.

9 months ago

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Annette Branson, MO

I use the Blue card and I love it easy to use and Amex is always alert to possible fraud!

9 months ago

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Renee Kratt Marion, IA

American express has made it simple and easy to travel and make payments as needed.

10 months ago

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Verenice Rodríguez-Ruiz

It’s a great credit card option. The rewards are awesome. Excellent service.

11 months ago

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Pamela Watts

I love the Delta American Express Card (Gold), However the Platinum cards annual fee is too expensive and the benefits aren’t worth it at all.

11 months ago

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Robert Baltimore, MD

I have an account with american Express Bank for my savings and the interest rate I receive is 4.5% which is VERY good.

1 year ago

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Kerry Bachmann Cheyenne, WY

I love having an American Express card. As a trusted company I feel safe knowing I’m in good hands with them!

1 year ago

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Smiles Ofpatrick

Seems like the most professional out of all the credit agencies and companies I use. Good customer service.

1 year ago Edited October 19, 2023

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Nmb customer Red Springs, NC

Love American Express for the lounge at the airport when traveling and the coupons and discounts you get back!

1 year ago

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Robert Horn II Pahrump, NV

Excellent credit card to not leave home with. I received 70,000 mileage points for opening my Delta AMX account.

1 year ago Edited August 1, 2023

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mm Vela

Convenient and the best part it allows my to budget and be consistent and conservative with my usage

1 year ago

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Jeff Gerbino Spring Hill, FL

Typical credit card company with high interest rates if not paid in 30 days. But gave me a large credit line without my asking.

1 year ago

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J G Phoenix, AZ

The rewards and perks I get with my American Express card, is better than any other credit card I have.

1 year ago

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Joe White Dallas, TX

I appreciate using the my Amex card and earning points, that I can turn into getting a flight with Delta!

1 year ago

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Don Thigpen Kansas City, MO

Many merchants won't accept them. However, they work just fine with the ones that do--especially airlines. I am a decades-long user.

1 year ago Edited February 9, 2023

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Gema Ortiz Orem, UT

Great card to have with a lot of perks. I love their customer service and the ways they incentivise their clients.

1 year ago

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Joseph Martorana Phoenix, AZ

I love their service I love their customer service it's a great company they treat you well and I like my loyalty discounts

1 year ago

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Greg Campbell Bloomfield Hills, MI

I have American Express and the perks are unmatched customer service is always great and that’s helpful

1 year ago

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Zachary Marks Yuma, AZ

AMEX customer support is always polite, helpful and ready to assist. I love that I never wait on hold long.

1 year ago

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Sarah Peterson

A long time ago I had an American Express green card, then a Gold card, and a Blue credit card. I loved them all!

1 year ago

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Gail Kessler Forest, VA

Always easy to work with. Great customer service and no problem with credit. This is my go-to card in business.

1 year ago

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Jeff Barton Layton, UT

Amex is by far my most favorite credit card. The rewards are top of the industry and very usable. Thank you.

2 years ago

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Carol Ford Eugene, OR

This is a great credit card since they fully back any purchase made in case you have a problem with something.

2 years ago

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Robert C.

Excellent cashback rewards. Very good website. Well worth the annual fee for the special offers alone.

2 years ago

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Sathvik Aithala Portland, OR

Excellent customer service, and very good product offerings. App is wonderful, and the card perks are nice.

2 years ago