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American Express (Amex)

Is This Your Business?
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5.9

Overall Score

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Amy Boren American Fork, UT

We just got a new am ex credit card to earn miles with Delta. The perks were great and we are looking to travel more.

6 years ago

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C B Hyrum, UT

Used AMEX for 20 years for business purposes. It's a great card to use for your business with the perks.

6 years ago

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Kaleb Herbert Gilbert, AZ

Great card and love the customer service. Just wish I could use it everywhere , too limited on stores who accept Amex.

7 years ago

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Stan Burg

Their phone contact service is terrible. Kept repeating a representative will be with you in less than a minute but after 15 minutes I hung up.

7 years ago

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Pia Mike

Excellent rates and customer service. I love the immediate availability of a payment

7 years ago

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Erline Belton

they keep a close eye on charges and they monitor the account and notify me of any unusual charges

7 years ago

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Anna Columbia, SC

very good, told me my options and let me to know I could change later if I wanted to.

7 years ago

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Dikthod Bellingham, WA

AMEX has always worked well to solve problems. Also there haven't been many of those either.

7 years ago

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Shelly Missoula, MT

website is easy to use, good for frequent flyer miles, keep my rate percentage down.

7 years ago

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Bonnie Esrig Alpharetta, GA

They are easy to reach, easy to understand, and make it easy to resolve problems.

8 years ago

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Satisfied Customer Auburn, CA'

Always superior customer service whenever I've had a problem with any merchandise or merchant.

8 years ago

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William Bailen Newport Coast, CA

They have helped when my card was stolen /lost many times over the 35 years we have used AMEX!

8 years ago

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Christopher D

They are a horrible company. Unwilling to fix mistakes made. Customer service sucks. Can't even understand what they are saying when they talk. Just an overall crappy company with a brand name.

8 years ago

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Irfan Khan

Representative gave incomplete information about cards and its benifits. Feeling like he fooled me. Offers on many other cards are much better than AMEX. Will never recommend this card to anyone in India.

8 years ago

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Vanessa

Ii have been a card holder with American Express for over 20 years. I find their services to be of great quality.

1 year ago

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DerinFasanmi

Good reliable credit card with alot of added security features, excellent customer service and wide range of rewards.

1 year ago

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Christopher Semones

I am so happy with my AMEX card. The fraud protection is outstanding, and the airport lounges are amazing

1 year ago

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Otim Jordan Entebbe, 113

While using American Express , allows simple and Auto transfer and funds can be accessible around the clock.

1 year ago

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Melinda Abu-Khader Murrieta, CA

Great customer service and good interest rate. They have different products and offer travel points.

1 year ago

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C. Ward Lutherville-Timonium, MD

Never been approved even with great credit score . It’s giving discrimination . They tell you what you need to qualify and run a hard credit report costing you time and a lower score . If you get approved just know you’re OFFICIAL

2 years ago

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Robert Baltimore, MD

I have an account with american Express Bank for my savings and the interest rate I receive is 4.5% which is VERY good.

2 years ago

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Kerry Bachmann Cheyenne, WY

I love having an American Express card. As a trusted company I feel safe knowing I’m in good hands with them!

2 years ago

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Smiles Ofpatrick

Seems like the most professional out of all the credit agencies and companies I use. Good customer service.

2 years ago Edited October 19, 2023

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Nmb customer Red Springs, NC

Love American Express for the lounge at the airport when traveling and the coupons and discounts you get back!

2 years ago

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Robert Horn II Pahrump, NV

Excellent credit card to not leave home with. I received 70,000 mileage points for opening my Delta AMX account.

2 years ago Edited August 1, 2023

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mm Vela

Convenient and the best part it allows my to budget and be consistent and conservative with my usage

2 years ago

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Jeff Gerbino Spring Hill, FL

Typical credit card company with high interest rates if not paid in 30 days. But gave me a large credit line without my asking.

2 years ago

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J G Phoenix, AZ

The rewards and perks I get with my American Express card, is better than any other credit card I have.

2 years ago

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Joe White Dallas, TX

I appreciate using the my Amex card and earning points, that I can turn into getting a flight with Delta!

2 years ago

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Don Thigpen Kansas City, MO

Many merchants won't accept them. However, they work just fine with the ones that do--especially airlines. I am a decades-long user.

2 years ago Edited February 9, 2023

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Gema Ortiz Orem, UT

Great card to have with a lot of perks. I love their customer service and the ways they incentivise their clients.

2 years ago

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Joseph Martorana Phoenix, AZ

I love their service I love their customer service it's a great company they treat you well and I like my loyalty discounts

2 years ago

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Greg Campbell Bloomfield Hills, MI

I have American Express and the perks are unmatched customer service is always great and that’s helpful

2 years ago

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Zachary Marks Yuma, AZ

AMEX customer support is always polite, helpful and ready to assist. I love that I never wait on hold long.

2 years ago

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Sarah Peterson

A long time ago I had an American Express green card, then a Gold card, and a Blue credit card. I loved them all!

3 years ago

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Gail Kessler Forest, VA

Always easy to work with. Great customer service and no problem with credit. This is my go-to card in business.

3 years ago

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Jeff Barton Layton, UT

Amex is by far my most favorite credit card. The rewards are top of the industry and very usable. Thank you.

3 years ago

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Carol Ford Eugene, OR

This is a great credit card since they fully back any purchase made in case you have a problem with something.

3 years ago

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Robert C.

Excellent cashback rewards. Very good website. Well worth the annual fee for the special offers alone.

3 years ago

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Sathvik Aithala Portland, OR

Excellent customer service, and very good product offerings. App is wonderful, and the card perks are nice.

3 years ago

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Myreviewname Friendswood, TX

We got a card through my husbands work and we’ve been able to use the benefits. It’s been especially nice airports!

3 years ago

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Brittany Gould Augusta, ME

I have always been a happy customer of American Express. They offer great rates, and a variety of options to suit peoples different needs.

3 years ago

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Leon Yoakum Los Angeles, CA

Easy to work with and great limits on their cards. Down falls not easy to work with if you get behind they will cut you off immediately

3 years ago

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Giambattista Saporiti Palma, PM

best card with plus services never seen, customer service top total control of your money the best the only

3 years ago

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Jordan Bell Orem, UT

Amex is great. They have a card through my credit union with great rewards just for using the card I've never had a problem with them either.

3 years ago

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Megum Povsha Bozeman, MT

Excellent customer service and great experience.when I ask for a credit limit increase on there app chat it was immediately approved

3 years ago Edited February 18, 2022

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LBurr96 West Jordan, UT

I have used several cards and I earned back any fees through their cash back program. So I used the card enough to make a little money.

3 years ago Edited January 27, 2022

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Lori Thurgoood Spanish Fork, UT

We don't usually have credit cards but we take advantage of the free baggage check in and companion fare.

3 years ago

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Brent Thurgood Spanish Fork, UT

We don't do usually use credit cards but we like the Delta perks with our Amex card. We use the luggage check and companion fare every year.

3 years ago

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Kishor B Laurel, MD

Loved their Amex offer on the top of regular cash back. Also their purchase protection program is very good, happy customer.

3 years ago