Name: American Express (Amex)
Rating: 4.4

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Tualagi Saint George, UT

down fall is not a lot of places accept American Express. It is not a card i like to spend often . i had to cut it up because of the rude service i got when i called them due to charges i saw on my bill from a state i have never visited.

7 years ago

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Robin Orem, UT

i had to cut up this card and glad i did! Fees and interest rate is ridiculous. Customer service is awful. glad i don't have to deal with them anymore.

7 years ago

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Ron Durfey Pleasant Grove, UT

Have been a customer for over 10 years. Their services are good but the only reason I continue to use them is for the mileage I get on my Delta account. Otherwise, they'd be gone.

7 years ago

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NT Pleasant Grove, UT

interest rate is very high. i was sad when Costco stopped accepting American Express because that was the only reason i started using American Express was for that reason.

7 years ago

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Dave Brinton

I have enjoyed the benefits that come from using and American Express card. I enjoy the extra warranties, and no questions asked customer service.

7 years ago Edited September 14, 2021

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Tanner Hales Pleasant Grove, UT

Benefits are awesome. So long as you are a good customer and pay your bill, customer service is pretty good. Especially great for businesses.

7 years ago

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Amy Singleton Gilbert, AZ

Fabulous customer service but not accepted a lot of places. Had our card for 20 plus years I just wish we could use it everywhere

7 years ago

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Diana Melnyk

I am not currently using an Amex card, but did for years when it was accepted in Canada by Costco. I felt is was a good card with great perks.

7 years ago

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H Moore Lehi, UT

We use the American Express Delta Skymiles, and we love the program. Almost all of our airfare is free.

7 years ago

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Amanda Sherwood, OR

I used their Credit card through Costco when they were partner with them... Easy app to use. Great reward program.

7 years ago

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MBA Dallas, TX

Gold card is awesome. Customer service is American based. Great call agents

2 years ago

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Lola Reightle

availability every where very helpul if cant make payment on time. they will work with you.

5 years ago

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Emanuel Odums Marietta, GA

They are quick to response to any question or situation that you may have

5 years ago

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Lisa Rowlett, TX

great! - able to replace my card in a timely manner. love the bonus points

5 years ago

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Tony

do not use amex when purchasing in foriegn currencies, the fee over exchange rate is literally usury

5 years ago

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Wendy

Great customer service, always friendly, very responsive in all departments.

5 years ago

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Sandy Walter for Rosalind Walter

Good but expensive and many times they assit when something goes wrong but it is never easy!

5 years ago

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Sade Makinde

Excellent rate and fantastic customer service . I will recommend American Express anytime

5 years ago

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Paul

Outstanding customer service, great card benefits and travel benefits

5 years ago

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Mike Tierney

Fantastic customer service. Easy credit when needed. Attractive card.

5 years ago

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Micki Wiersma

Perfect customer service in all instances including hacked accounts

5 years ago

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M Schwartz

Love the points, basically I travel free just for changing my payment method

5 years ago

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Michael Joseph connell

Good company, low minimum. Easy to apply and secure card, easy to use.

5 years ago

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Michael Thomas

My card was compromised and they took care of everything seamlessly

5 years ago

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Kathyjoy

Great rewards and low apr rates. I have never had any problems with AmEx

5 years ago

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Ed

Good support, website easy to use and good reward points program

5 years ago

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Debbie Serjeant

Very easy to use and the rewards you get with it, I would definitely recommend this card

5 years ago

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David Czerniawski

always backs their customers in disputes. widely accepted

5 years ago

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Tiffany Barney Salt Lake City, UT

Great card, but I prefer a card that will reimburse me for travel. I will keep my am ex though for emergencies.

5 years ago

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Anonymous

outstanding service. goes the extra mile for long term customers.

7 years ago

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Thomas

Ease of use, friendly service, convenient locations, good rstes

7 years ago

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Rafael

Great security service and customer care and advertising product

7 years ago

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Anonymous Hialeah, FL

Always a good experience Have had them and they are the best

7 years ago

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Arnold E. Gordon Topeka, KS

Never had a single problem. Has always s performed well for me

7 years ago

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Dana Verreras Paso Robles, CA

Have dealt with them for years. Plan all our travel with them also.

7 years ago

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Claudia Selthoffer Grayling, MI

customer service. They were willimg to go to battle when you had a problem.

7 years ago

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David Norman, OK

Good card. I really enjoy getting to use it on vacation and when I order online

7 years ago

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Alicia Salt Lake City, UT

Been very good to me they explains things so people can understand it there fees are low

7 years ago

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ELMER THUSTON Birmingham, AL

NO LIMIT. YOU NEVER HAVE TO WORRY. CUSTOMER SERVICE IS GREAT.

7 years ago

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Chanda Banerjee Augusta, GA

when ever I have a question I get an expert and courteous answer.

7 years ago

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Shohreh Phoenix, AZ

Great customer service & great reward points that are easy to redeem.

7 years ago

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Jody Milton, VT'

This company has knowledgeable and courteous representatives

8 years ago

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Satisfied Customer Ponchatoula, LA'

Great customer service - they are always so helpful and very friendly.

8 years ago

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saleema king Burlington, NJ

Customer service and quality of care they offer to their customers

8 years ago

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Gary Mayer South Jordan, UT

Use a delta reserve card and have flown all over the world for free

8 years ago

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Carole Columbia, MD

Timely response to questions regarding account and great customer service.

8 years ago

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Book Chick, Inc. d/b/a Myopic Books New Lenox, IL

Outstanding customer service. Excellent rewards program is icing on the cake.

8 years ago

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Al Giral Edison, NJ

I really thought this card was a good idea to have, but your money is not protected against unauthorized purchases, I have been trying to resolve an issue but no solution..

8 years ago

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David Blakey Carlsbad, CA

They have her best customer service of any bank I have dealt with

8 years ago

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Carla Flowe

They help rebuild credit, customer service reps are amazing, and APR is not bad

8 years ago