Name: American Express (Amex)
Rating: 4.2

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Chanda Banerjee Augusta, GA

when ever I have a question I get an expert and courteous answer.

6 years ago

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Shohreh Phoenix, AZ

Great customer service & great reward points that are easy to redeem.

6 years ago

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Jody Milton, VT'

This company has knowledgeable and courteous representatives

6 years ago

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Satisfied Customer Ponchatoula, LA'

Great customer service - they are always so helpful and very friendly.

6 years ago

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saleema king Burlington, NJ

Customer service and quality of care they offer to their customers

7 years ago

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Gary Mayer South Jordan, UT

Use a delta reserve card and have flown all over the world for free

7 years ago

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Carole Columbia, MD

Timely response to questions regarding account and great customer service.

7 years ago

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Book Chick, Inc. d/b/a Myopic Books New Lenox, IL

Outstanding customer service. Excellent rewards program is icing on the cake.

7 years ago

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Al Giral Edison, NJ

I really thought this card was a good idea to have, but your money is not protected against unauthorized purchases, I have been trying to resolve an issue but no solution..

7 years ago

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David Blakey Carlsbad, CA

They have her best customer service of any bank I have dealt with

7 years ago

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Carla Flowe

They help rebuild credit, customer service reps are amazing, and APR is not bad

7 years ago

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Jon and Gail Coleman Salem, OR

Their benefits are better than the benefits offered by Visa and MasterCard.

7 years ago

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Tena Romano

Amex is the best credit card company best perks and best customer services.

10 months ago

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Kimberly Marasco Ft. Pierce, FL

We have Amex as a credit card and love the rewards they provide

11 months ago

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Michael Los Angeles, CA

I like my Amex card customer support is great, I also like.there is nothing hidden with this card.

1 year ago

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Be Smart

I have used this company many times. Love their prompt response to any enquiry or contact.

1 year ago

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Bobbie R. Byrd

Jacked up my interest rate once but lowered it when I objected and explained the situation that had them all in a knot.

1 year ago

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Mitchell Ridgeway Sr. Richmond, TX

Their App is excellent and easy to use. I've been with this company for 10 years.

1 year ago

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Micheal Gibbs El Centro, CA

I have had claims with them and blocked charges and they always are great to me and help me out.

1 year ago

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kevin bowling Pikeville, KY

Myself an my wife didn't fully understand what we were doing but thanks to customer service we finally got trough replacement of a card.

1 year ago Edited March 2, 2023

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M T Buffalo Grove, IL

Great card with great benefits. I have not had one bad experience with them yet!

1 year ago

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Rose Mary O El Paso, TX

Their online options for self-service is the best I have e er experienced. THE BEST!!!

2 years ago

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Carol Sampson Houston, TX

They're a great company I love their Bluebird program! Through Wal-Mart it's easy to use !!

2 years ago

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Letmeholdsumtng Fort Worth, TX

I've been using Amex for about 4yrs now and its a good card. The only negative thing is that not everyone except Amex

2 years ago

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Mymy Tallahassee, FL

I love using my Amex EveryDay and getting money back for buying groceries and gas!

2 years ago

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Michael Surber Memphis, TN

American Express can only be used at certain places that's the only problem I really had with it just not a lot of people accept it.

2 years ago

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Amberly Pack Salt Lake City, UT

So convenient I can use these cards anywhere I go! Great for international travel.

2 years ago

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Pat McMullin South Jordan, UT

Excellent service including security of potential fraudulent purchases however their annual fees are excessive.

2 years ago

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James Hare Drexel Hill, PA

Easy to use their app, card has been a great starter card to build up credit and use for emergencies

2 years ago

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Shauna Lyons Omaha, NE

Love no intrest for the 1st year. Always lots of ways to earn points to use for other things. Also has monthly deals.

2 years ago

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BlancheL

AMEX customer service is very caring understanding and helpful... I am glad to be a card holder

2 years ago

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Helen Piotter Chicago, IL

I applied to Amex to receive credits toward Delta flights. In the 15 years I have been a cardholder, and it is used religiously, I have gained very few air travel points.

2 years ago

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Jec Canby, OR

Not impressed with their high late fee and zero tolerance for a first time late payment when the bill slipped behind the desk and was found a couple days after it was due.

3 years ago

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Keiana Knowles Tallahassee, FL

I’ve had okay experiences with American Express. They offer great rewards but many places don’t accept this card so it can be frustrating

3 years ago

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Taylor Larson Bangkok, 10

I liked how easy it was to get in contact with customer support whenever I had problems with my card.

3 years ago

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Janet Lucas Ellicott City, MD

I love my card and all the rewards with so many great restaurants. Awesome customer service

3 years ago

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Paul Midvale, UT

Great perks for the Skymiles card. Have been very happy with everything about it.

3 years ago

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Carlee Burt ,

Great customer service, rewards etc. i like using them for all my daily purchases

3 years ago

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Kyle Johnson Portland, OR

I love my Amex card. It has great rewards for grocery shopping, so I primarily use it for this.

3 years ago

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Cole Saratoga Springs, UT

Good mobile app and great rewards program. I also appreciate their customer service representatives!

3 years ago

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Kristen Gonzalez Logan, UT

We enjoy our American Express card to collect airfare miles. The app is great too.

4 years ago

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Christina Elliott Moses Lake, WA

I love the reputation of the card but am surprised at the number of places that dont accept their card.

4 years ago

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Alex Saint George, UT

American Express is my bank and I love it! They have always had great customer service and good attitudes.

4 years ago

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Aziz Benamar Houston, TX

American Express is accepted globally and allows flexibility. American Express fees are very high

4 years ago

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D Wed Tempe, AZ

Amex as a credit card is great regarding rewards and benefits. The customer service is top notch.

4 years ago

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Jennen , CA

Thank you Amex. Keep sending us points. I like your App, easy to navigate through.

4 years ago

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Ulyssis Los Angeles, CA

Feel very secure when using this credit card. If you have a question they are always very helpful

4 years ago

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Bryan Jensen South Jordan, UT

Been a member for almost 10 years. Great service, fraud protection is top notch.

4 years ago

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Maryann Renteria (Mckrae) Phoenix, AZ

Always impressed with this company! Great card to have and stellar help whenever you need it!

4 years ago

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Jessica Eagle Mountain, UT

America Express has amazing customer services and their cards are accepted at most places.

4 years ago