Sunrun Reviews
9.1
Overall Score
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Verified Customer
Review Source
Nelda
They were very helpful. They explained everything as to what was going to happen and how they were going to set it up. I've had no problems. They keep checking to be sure everything is running fine and anytime I can go online and look to see how much we have generated. Everything is all set up. If it rains, it washes it. If it snows, the snow slides off and it's not in our way. It doesn't interfere with anything and it keeps my electric bill very low. Comparing what it cost me to lease the panels as to what I was paying for the electric, it's very good.
11 months ago
Reply from Sunrun
We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Nelda! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.
Sep. 29th, 2023
Verified Customer
Review Source
Danielle Dufresne
They did a great job getting everything done professionally and in a timely fashion.
1 month ago
Reply from Sunrun
We're thrilled you had a good experience, Danielle! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 15th, 2024
Verified Customer
Review Source
Leonard Smith
He answered all my questions and got things moving forward.very positive and polite
1 month ago
Reply from Sunrun
Thanks for your review ,Leonard! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 15th, 2024
Verified Customer
Review Source
Roxana Zaragoza
Good service
They explain everything any questions you have they explain everything with a good actitud
1 month ago
Reply from Sunrun
We're thrilled you had a good experience, Roxana! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 10th, 2024
Verified Customer
Review Source
Jean Chugg california
1 year ago
Reply from Sunrun
We're thrilled you had a good experience, Jean! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jan. 7th, 2023
Verified Customer
Review Source
Sean
Whatever problems that we came up against when doing the installation, they resolved them quickly and efficiently. I cannot believe how easy the project went and how smoothly it went, I've never experienced any contractor perform in the way the sun run performed. The process was incredibly smooth including things like minor details like replacing a stock when they put in they put in a new electrical panel there was issues with the roof they took care of that as well. I recommended them to my mother and she's also very satisfied. The sales staff and contractors are all amazing and I appreciate that the work was performed in a professional manner and everything was handled very smoothly and I really do appreciate having solar in my house.
2 years ago
Reply from Sunrun
We're thrilled you had a good experience, Sean! We really appreciate you taking the time to share your feedback. Thanks for playing such an important role in our solar community and for helping us create a planet run by the sun!
May. 25th, 2022
Verified Customer
Review Source
Dennis L Sr Aurora, CO
All the pricing was pretty much even, but the customer service starting with the sales rep and all the way through the process has been top notch. Everyone is kind and knowledgeable. It was like I was the only customer and they want to make sure everything went right through. The installation went without a hitch and was a lot faster than I thought it was going to be. It was very hands off. I didn't have to do anything, it was just too easy. Everything works perfectly. I've had no issues and it's very eays to understand the app when you're looking at the power or what you're using. Everything is user friendly. Specifically Brandon, my service rep, has been outstanding in this process and I really depend on him. He finds out answers to my questions in a timely manner and get's back to me so he's a top notch employee.
4 years ago
Verified Customer
Review Source
Ferris Chicago, IL
SunRun was able to answer all my questions. The showed me examples of work that they had done. They made sure I had information about solar panels and solar savings. They were quit thorough. The installation process was flawless.They were on time and very respectful of my home. They showed me what they had done after they finished. Everything works the way that it should. Customer service is excellent they are reliable and they're prompt in responding to your calls. About the equipment. The panels are on my roof and we had a horrible storm and I was concerned because my neighbor had pieces of their roof fly out but I had no incident. The other cool thing about SunRun is I had a small stipend for referring other customers to them. I referred them because I thought the service was nice and really didn't expect anything but I thought that was a nice touch.
4 years ago
Verified Customer
Review Source
Darnell Houston, TX
They're very consistent, thorough, and follow through. The Installation process went very well I think they finished even a day ahead of schedule. Of course being inside the home it's understandably noisy within them banging on the roof however I'm very pleased with the end results. From what I've seen the quality is excellent it performs well. I've seen other systems throughout the different communities and whatnot and different places of business I just like the look and the design of the SunRun system. It's been great. Texas suns are monstrous with the heat but the sun is working in my favor.
4 years ago
Reply from Sunrun
We're thrilled you had a good experience, Darnell. We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 20th, 2024
Verified Customer
Review Source
Douglas Poway, CA
They were at Costco and Costco stands behind what they sell at their store. They came out and did the measuring and they came and installed it and took a couple of days and then we had to wait for inspection so everything pretty much went as we were told ahead of time. There was one problem, they came out and fixed it but they didn't fix it immediately it was a few days and we weren't sure what was going on but other than that it was great and they took care of it. Everything has gone really well and for the first year we had a bill of a hundred and thirty dollars but we didn't install it until one month into the year so we're pleased.
4 years ago
Verified Customer
Review Source
Robin Henderson, NV
I'm a Costco member and I made an appointment with them and when they came out to my home, they were very courteous, on time, and were very knowledgeable. I've had a few issues along the way, but they called me back right away or emailed me back right away and were able to take care of any complications so that's very good customer service. The installation was very smooth and quick. All the gentlemen who did the service were courteous, very friendly, and very nice. They put it up in no time and explained everything to me when I needed to look for it. It was a really good experience. The equipment they put in the box on the side of the house and it's very easy to read the instructions. Everything that they've done has been very well handled. They've been very honest from the beginning.
4 years ago
Verified Customer
Review Source
Veronica
They kept me apprised of every step of the process and it made it incredibly easy and smooth for me and for my solar panels and power in a very quick time frame. Everything was planned ahead of time and scheduled. They showed up on schedule and everything was done within a couple of hours. It looks great and they cleaned everything up and it was beautiful. Our town inspector came out to take a look and they were very impressed with the amount of solar power the panels were collecting when it was still early in the season, in early March, and that to me was a really good time. These were really great technology.
4 years ago
Verified Customer
Review Source
5 San Juan Bautista, CA
Everything went perfectly during installation. There wasn't a hiccup in the whole process. They were professional and courteous. They were on time and they got our job done quickly and I'm happy as a clam. They were quick about it and explained to me what they were doing. They told me exactly how long it would take. They were very professional, every single one of them. The system is working perfectly. We haven't had any glitches in the system and I'm very happy with it. We had sort of an unusual occurrence. The day they completely finished the installation, the technician had left and unbeknownst to me, the power went off, but I didn't think the system was working. So I called him and he came back.
5 years ago
Reply from Sunrun
Carol, thank you for sharing this experience we are happy to hear that everything went as planned. Hearing you are satisfied is what we love to hear and strive for. Welcome to the Sunrun family.
Feb. 20th, 2019
Verified Customer
Review Source
Paul Boys Sun City, AZ
Several of my neighbors had already used them so when we heard about them we asked for a rep to come over and give us a proposal. He was very knowledgeable, friendly, and not pushy at all, so we signed up for it. I had already bought a solar system for a previous house, so I knew that it could cost quite a bit of money. We really liked the option they gave us of not paying a lot of capital upfront for their equipment. They seem to have a pretty good system to keep you informed through the process. They either email or call on every step of the way. Their construction team was very efficient too and as far as I know they did their job right.
6 years ago
Reply from Sunrun
Thank you so much for the awesome feedback! We love hearing from our customers, it is very important for us as a growing company.
Apr. 5th, 2018
Verified Customer
Review Source
Dean Campbell Lexington, SC
I got interested in solar because I was getting high electrical bills. I had to do something to cut my costs so I went for it. The installation was done efficiently and faster than what I thought. It also had no cost, all I have to pay is the monthly fee. My contract is for 20 years, so for that time I don't have to worry about it. It has cut about 40% off of my electric bill already. The biggest problem that we ran into was with the Homeowners Association. They slowed everything down and stopped us from doing what we wanted to do in our home. I had to go 3 or 4 times and do all these things to get it all approved. I don't think they should even be involved, I mean, I'm putting up panels on my own house, it should be my own choice. Hopefully they can get the lawmakers involved and straighten things out. That way they may realize that, you know, it's the customer's choice to put things on their home. No one else should have to get involved or put up restrictions on what we can or can't do. It should be up to me not the HUAC.
6 years ago
Reply from Sunrun
Happy to hear, Dean C! Thanks! After all, making the switch to solar simple for you, and full of savings, is our aim! It's why, we're known for processing the fastest system installations and giving the best customer service. So thrilled you're a part of our Sunrun family! Thanks for helping us create a planet run by the sun! Power Forward! #savewiththesun
Apr. 5th, 2018
Review Source
janet johnson
We really appreciate our lower SCE bills. Also, a new electric box was installed which, I believe, saved us from having a fire.
2 weeks ago
Reply from Sunrun
Thanks for your review and for sharing your feedback, Janet! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Sep. 4th, 2024
Verified Customer
Review Source
Robin
The installation process with SunRun was efficient and professional. However, the lack of clarity from the salesman regarding costs has led to higher expenses for me post-installation. If given the chance, I would reconsider signing a contract with SunRun due to increased electricity expenses.
2 months ago
Reply from Sunrun
We're so sorry to hear about your frustration Robin, and we want to do everything we can to resolve it quickly for you. In order to best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com. That way, we can personally connect you with an Escalations Expert that can assist you. Thank you!
Jul. 22nd, 2024
Verified Customer
Review Source
David
I've been waiting since January for a problem to be resolved, and it's still not taken care of. The installation was done years ago, so that's not the issue. The real problem lies in their poor customer service. It's frustrating to deal with a company that doesn't prioritize resolving issues in a timely manner.
2 months ago
Reply from Sunrun
We’re truly saddened to hear about the challenges you’ve encountered, David. Your satisfaction matters to us, and we’re eager to better understand your situation. To get a better understanding of how we can assist, we will be sending you a private message requesting your service address. Once we gather more information, we can then assign an Escalation Expert to help resolve your concerns. Thank you!
Jul. 23rd, 2024
ADAM LEFF
Sunrun's engineers approved our house to receive solar panels but their installers said they could not put the panels on our cathedral ceiling so another engineer came out and inspected our roof, said they could go ahead with the work. Installers came back and started the job but again said there was no way to do it. They left my roof with leaking holes and metal flashing for installation (which they couldn't complete). When I complained about the water coming in they came out and fixed the leaks but still left the metal flashing and holes (which they said were sealed) in the other part of the roof. They said I was lucky they repaired what they did and have no intention of fixing the rest. I would never recommend Sunrun to anyone!
1 month ago
Reply from Sunrun
We're so sorry to hear this Adam and we definitely want the chance to turn your experience around. We will be sending you a private message requesting additional account information so that we can get a Specialist assigned to your case.
Aug. 21st, 2024
David Soth-Kimmel Englewood, CO
We bought a house and wanted to use cleaner energy. Sunrun is a reputable brand and we knew people that have used them and been happy with the results.
1 month ago
Reply from Sunrun
Thanks for your review, David! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Aug. 17th, 2024
Review Source
Kathleen Rice
What I didn't like was I was told from one of the Rep that after 5 years of leasing I could buy it out right and they never got back to me to tell me how much it would be.
1 month ago
Reply from Sunrun
Hello Kathleen, we appreciate you taking the time to share your experience and we are so sorry to hear about your experience and we'd love the chance to speak with you about your concerns to see how we can help. Kindly send an email to resolutions@sunrun.com with your service address so we can help address any issues you are having. Thanks!
Aug. 13th, 2024
Rick S
I’ve used Sunrun twice. Both times there were zero problems. Communication was outstanding and the installers are professional, on time and care about what they are doing.
1 month ago
Reply from Sunrun
We're thrilled you had a good experience, Rick! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 25th, 2024
Wanda Gonzalez
I was not informed that I had options for the panels I was only given lease choice. I was told I can have them removed anytime , I called and was told to ready contract. I had 4 trees that were blocking panels in morning hours I showed proof and did not get help only if I would recommend client and installed was offered 1000. I paid 4500 got the tree removed and now I was producing almost double. I was told I was getting what I was supposed to. Yet still getting bills everymonth light company. Regret putting these on my new roof that I paid for.I was not informed that I had options for the panels I was only given lease choice. I was told I can have them removed anytime , I called and was told to ready contract. I had 4 trees that were blocking panels in morning hours I showed proof and did not get help only if I would recommend client and installed was offered 1000. I paid 4500 got the tree removed and now I was producing almost double. I was told I was getting what I was supposed to. Yet still getting bills everymonth light company. Regret putting these on my new roof that I paid for.
2 months ago
Reply from Sunrun
Wanda, we truly appreciate you bringing this to our attention. We are so sorry to hear that you are still having higher than expected bills, and our team would be happy to take a closer look at your system for you. Please be on the lookout for a private message from our team requesting your service address. Once we verify your account we will assign a designated Expert to help you further. Thanks!
Jul. 13th, 2024
Anthony Simms
I like the way customer service is I like that my bill is at a certain rate all the time every month I like when I have a problem I have no problem getting answer. I like how the whole process was set up if anybody ask about my panels, I would share that information and try my best to convince them that is the way of the future.
2 months ago
Reply from Sunrun
We're thrilled you had a good experience, Anthony! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jun. 29th, 2024
Verified Customer
Review Source
Demitrius
I was pleasantly surprised by the punctuality and efficiency of the service. It was incredibly fast and everything was done smoothly. I would highly recommend it.
4 months ago
Reply from Sunrun
Thank you so much for being part of our Sunrun family, Demitrius!
May. 8th, 2024
Verified Customer
Review Source
Anonymous
The customer service was satisfactory overall, but I did have to wait longer than expected to receive assistance. It would be great if they could improve their response time in order to better serve their customers.
4 months ago
Reply from Sunrun
Thank you for sharing your experience. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!
May. 8th, 2024
Verified Customer
Review Source
Michael
Although I can't comment on the customer service, the overall experience went smoothly. However, the energy production seems lower than expected after 2 years, possibly due to a design flaw in the system.
4 months ago
Reply from Sunrun
Thank you for sharing your story, Michael. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!
May. 8th, 2024
Verified Customer
Review Source
Cidalia
The customer service experience with Sun Run was disappointing. While the installation team did a good job, there was confusion regarding the billing process. Initially told there would only be one bill after the second set of panels were installed, the customer now faces the inconvenience of managing two separate bills. This lack of clarity and unexpected financial burden has left a negative impression on the overall experience with Sun Run.
4 months ago
Reply from Sunrun
Thank you for bringing this to our attention, Cidalia. We'd be happy to look into this for you and we will be sending you a private message requesting additional account information so that we can assign a Specialist to assist you directly.
May. 8th, 2024
Verified Customer
Review Source
Joseph
I rarely need the service, but when I do, they are always available and have installed it. The team is friendly, professional, and I am satisfied with their service overall.
4 months ago
Reply from Sunrun
We're thrilled you had a good experience, Joseph! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Ray ingalls Essex Junction, VT
The installation process was smooth, but I was disappointed with the slow response time when I reached out with questions or issues. It took a while for them to get back to me, which was frustrating.
4 months ago
Reply from Sunrun
Thank you for sharing your experience, Ray. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to escalate your concerns. Thank you for being apart of our Sunrun family!
May. 8th, 2024
Verified Customer
Review Source
Toni
I had a frustrating experience with the lack of follow-up calls from the company. While the installation process was satisfactory and the team did a good job cleaning up, there was an oversight in the design phase resulting in insufficient panels. As a result, I still have to pay my power bill every month, which is disappointing.
4 months ago
Reply from Sunrun
Thank you for reaching out to us, Toni. Your monthly savings may fluctuate based on your usage patterns. Rest assured, our team is dedicated to assisting you and are here to ensure you are optimizing your savings potential. Please feel free to send us a private message with your service address or send an email to resolutions@sunrun.com. Once we confirm your account we will assign a dedicated Expert who will be taking a closer look into this. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Enrique
I had a series of disappointing experiences over the past few months with the service. The technicians were polite but lacked knowledge about their work. They completed the task, but it was not up to par. Overall, I was left unsatisfied with the service provided.
4 months ago
Reply from Sunrun
We’re truly saddened to hear about the challenges you’ve encountered, Enrique. Your satisfaction matters to us, and we’re eager to better understand your situation. Please send your service address to resolutions@sunrun.com along with an overview of the specific issues you are having so we can help you further. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Carla
I was impressed with the responsiveness of the team, they were quick to address my needs. The service was fast and efficient, which I appreciated. Overall, I had a positive experience and would recommend them.
4 months ago
Reply from Sunrun
Your review brightened our day, Carla! Thanks for taking the time to share your experience! We are so happy to hear that our service was fast and efficient for you and we appreciate your positive feedback. Thanks!
May. 8th, 2024
Verified Customer
Review Source
James
They are very knowledgeable and pleasant to deal with. We haven't proceeded with the installation yet, but discussions have been positive. Looking to expand due to high costs, but overall, a good company to work with.
4 months ago
Reply from Sunrun
We are so happy to hear that our representatives were able to address any questions or concerns you have about going solar. We look forward to having you as part of our Sunrun family. Thanks for taking the time to share this, James!
May. 8th, 2024
Verified Customer
Review Source
Janice
I was initially unsure about the service, but it turned out to be better than I expected. The team did a thorough and efficient job, leaving everything clean. Overall, I was satisfied with their work.
4 months ago
Reply from Sunrun
Janice, we are happy to hear that you had such a great and seamless installation process. Thank you for helping us create a planet run by the sun!
May. 8th, 2024
Review Source
Ernesto Ramirez
SunRun Solar representatives turned out to be a whole lot better than expected. After talking to neighbors with solar systems by far SunRun exceeds them. No issues from start to finish. Dates for preparation, installation and up and running were right on time as promised. Neighbors have taken over two years to get approved and running.
3 months ago
Reply from Sunrun
Thanks for your review, Ernesto! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Jun. 8th, 2024
Review Source
Paul L
My entire experience with Sunrun has exceeded my expectations. The installation process was uneventful.
My expected power production has met the plan exactly. The one service call reponse I requested was immediately addressed and the minor concern resolved. I recommend Sunrum 100%.
3 months ago
Reply from Sunrun
We're thrilled you had a good experience, Paul! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jun. 8th, 2024
Verified Customer
Review Source
Steve
My experience with the representative was very positive, as he was efficient and professional. Although I can't recall his name, I believe it was Craig. The process was quick and smooth, with no issues encountered. The service provided was exactly as promised, making it a good overall experience.
8 months ago Edited January 10, 2024
Reply from Sunrun
Thank you for sharing your feedback, Steve! We are thrilled to hear that your representative, Craig, was attentive and was able to help answer your questions. Thanks for helping us create a planet run by the sun!
Jan. 10th, 2024
Verified Customer
Review Source
Donald
The technicians were able to quickly identify and fix the problem with our system, which turned out to be a faulty wire. They efficiently resolved the issue by using an alternate wire, and our system has been functioning perfectly ever since. The installation process for SunRun went smoothly, and I am satisfied with the outcome. Overall, I am pleased with the service provided by the technicians and the performance of the system.
8 months ago Edited January 10, 2024
Reply from Sunrun
We are thrilled to hear that we were able to repair your system, Donald! We're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Jan. 10th, 2024
Verified Customer
Review Source
Linda Schenectady, NY
I am very happy with my decision to go solar. My summer bills are nominal. The only thing that I am not happy with is Sunrun no longer operates in New York for new customers. I found that out when I recommended my neighbor.
8 months ago
Reply from Sunrun
Thanks for your review, Linda! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thank you for helping us create a planet run by the sun and for sharing your feedback, your feedback helps us to continue to improve our services.
Jan. 3rd, 2024
Review Source
James Arnold
Installation crew conscientious and clean. Listened and responded to feedback and suggestions. On-site crew explained all the equipment and operation details. Sunrun handled the local permit process. Also followed up after initial installation with a "how is it going" visit. Made one service call to correct issue detected remotely---without my having to contact them. So far trouble free, and I frequently have a negative balance from the electric company.
4 months ago
Reply from Sunrun
We're thrilled you had a good experience and are saving money, James! Thanks for taking the time to share your feedback. Welcome to the Sunrun family!
May. 1st, 2024
Review Source
Jane Meill
I have been extremely pleased with all aspects of my experience with SunRun — from the installation to ongoing maintenance and great power generated. They called me when their system detected an issue rather than me having to hunt them down. I am so glad I elected to keep them as my “utility” company rather than owning the panels outright.
I’m still paying off a much older set of solar panels that are 1/2 broken, and the company I worked with then is out of business
4 months ago
Reply from Sunrun
We're so happy to hear you're pleased with your experience, Jane! Thank you for helping us create a planet run by the sun!
May. 1st, 2024
Review Source
Jean Waldo
We weren't crazy about the sales rep that came to our house, but in spite of him we went ahead with the solar installation. They were easy to work with and until the installation was completed there was a single person to deal with if we had any questions or concerns. We had no electric bills in the summer months, but did have them in the winter. Having said that I also have to say we had a lot of cloudy days and more snow this past winter than usual.
4 months ago
Reply from Sunrun
Hi there, Jean! Thank you for taking the time to share your positive experience with us. We are absolutely thrilled to hear that we were easy to work with and able to help answer any questions you had. Thank you for being part of our Sunrun family!
May. 1st, 2024
Review Source
Deanna "Dee Dee" Byrne
Sunrun was absolute on the mark! I had Sunrun install solar panels on my rental property. Tenant utilities are included in the rent, so it was a no-brainer to have solar installed to help with my expenses. The savings are significant. And, I'm also helping our environment, along with my tenants, in being morally conscience regarding daily, weekly, and monthly energy useage!
Thank you, Damian P, (my Sunrun sales rep) for your knowledge of the solar industry and for assisting in getting my solar system set up and working beautifully!
Deanna "Dee Dee" B.
4 months ago
Reply from Sunrun
We're thrilled you had a good experience, Deanna! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Apr. 30th, 2024
Review Source
Ruben Soto
I loved the professional attitude and presentation from all the Representatives that we spoke with from the initial young man at Home Depot to Robert who came to the house . Also loved the way we were spoken to and explained thoroughly how the system works to how to clean the panels and we have received follow up calls almost quarterly to check on our savings and system to ensure that we are getting full benefit of our system
4 months ago
Reply from Sunrun
This is awesome, Ruben! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Apr. 30th, 2024
Linda Seng
We've installed SunRun Solar on our last three houses ever since we met your representative in 2004. SunRun has been the best company to deal with and their solar systems have saved us a great deal of money. All three install went smoothly and the installers were thorough, professional and friendly. Needless-to-say, we are completely satisfied with SunRun Solar.
Rick & Linda S.
4 months ago
Reply from Sunrun
Thanks for your review Linda! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Apr. 27th, 2024
Review Source
Uvan Tseng
Have had Sunrun for three years now and it’s worked great so far. A lower and predictable monthly bill; and the few times we’ve had blackouts, the back-up battery has kicked in nicely and we appear to be the only house on the block not sitting in the dark. Spencer was a great rep for the company when we initially inquired, no pressure at all, just a lot of information provided in a friendly way.
4 months ago
Reply from Sunrun
We're thrilled you are having a good experience, Uvan! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Apr. 23rd, 2024
Review Source
JetsGirl74
From the first phone call, to the overview presentation about projected billing with a thorough explanation of the solar installation process, then to the workers who came to put in the panels, the electrician and all of the follow up, not one flaw in the entire process! Mike L. has provided superb customer service the entire time, and I appreciate the support of his assistant Megan as well. I have not had an electric bill in over a year!
4 months ago
Reply from Sunrun
Thanks for your review, JetsGirl74! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Apr. 23rd, 2024
Review Source
Kent C
Last year, Melissa R. was very instrumental in the design and installation process of our new 10 panel solar system. My wife and I found her to be extremely knowledgeable of the solar industry at large and how to meet, through technical expertise, the specific needs of the client. Also, she excellent with regard to responding to post installation questions or concerns.
I highly recommend Melissa (as a Sunrun Solar professional) to counsel one through the entire solar acquisition process.
Kent C
4 months ago
Reply from Sunrun
Thanks for your review, Kent! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Apr. 23rd, 2024
Rafael Olivero
Buddiee de la G. is awesome, friendly, patient, and very knowledgeable of Sunruns solar panel products and is able to answer our questions easily. Sunruns service has been topnotch and has communicated to me where we were at with the process every step of the way, and would recommend Sunruns (and Buddiee specifically if he is available!) to my friends and family with bo hesitation!
4 months ago
Reply from Sunrun
We're thrilled you had a good experience, Rafael! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Apr. 23rd, 2024
