Sunrun Reviews
9.1
Overall Score
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Verified Customer
Review Source
Laurie
I had a great experience with Sun Run. They were punctual, professional, and took care of any issues that arose. The installation process was smooth, and they quickly addressed any damage. While I had some confusion with my utility, it wasn't their fault. I plan to contact them for advice. Overall, I'm pleased with their service and would recommend them.
4 months ago
Reply from Sunrun
Laurie, thank you for taking the time to share your experience with us! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority and we’re here for you whenever you need us. If you need to get in contact with a representative about any additional issues, please feel free to contact us at resolutions@sunrun.com. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Gail
Sun Run was incredibly helpful throughout the entire process, from answering all my questions promptly to keeping me informed every step of the way. They took care of all the permitting and installation without any input needed from me. I was pleasantly surprised by how much I saved on my electricity costs, especially during the hot desert summers when I rely heavily on air conditioning. Switching to Sun Run has been a hassle-free and cost-effective choice that I highly recommend.
4 months ago
Reply from Sunrun
Thanks for your review, Gail! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Donnie
I can't provide a detailed answer as I haven't interacted with customer service since the unit was installed. However, I haven't encountered any problems so far, and I'm satisfied with the efficiency. I'm happy with how it's working, although I'm relatively new to this, so I can't offer a more in-depth review. Overall, my experience has been positive, and I appreciate the service provided.
4 months ago
Reply from Sunrun
We are so happy that you have not had any issues with your system, Donnie! If you ever need anything in the future, please don't hesitate to reach out. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Gerardo
The installation process went smoothly without any major issues, except for a minor setback due to a power outage. The technicians were efficient and completed everything in just one day, including installing a new panel. The only delay was waiting for the necessary permits. Overall, the system is working as advertised and I am satisfied with the service provided.
4 months ago
Reply from Sunrun
Gerardo, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
May. 8th, 2024
Verified Customer
Review Source
Maria
The customer service I experienced was exceptional. The staff handled my inquiries smoothly and efficiently, ensuring that all my needs were met. Their professionalism and attentiveness made me feel valued as a customer. I was impressed by the level of care and dedication they showed in addressing my concerns. Overall, my experience with the customer service was incredibly positive and left me feeling satisfied and well taken care of.
4 months ago
Reply from Sunrun
Thank you for taking the time to share your experience, Maria! We are overjoyed to learn that our representatives were attentive during the entire process and made your solar experience exceptional. Thank you for being a part of our Sunrun family.
May. 8th, 2024
Verified Customer
Review Source
Karen
I had a wonderful experience with their customer service. The follow-through was exceptional, and I was thoroughly impressed by the level of care they provided. It was a seamless process from start to finish, and I highly recommend their services to anyone looking for top-notch customer support. Everyone should strive to provide this level of service.
4 months ago
Reply from Sunrun
Karen, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with our Customer Service. Thank you for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Lawrence
I had a positive experience with Sun Run during the installation of my solar panels. They were attentive throughout the process and resolved any issues promptly. The installation itself was quick and efficient, with the team completing it in just one day. The only hiccup was getting approval from the utility company, but that wasn't Sun Run's fault. Overall, I'm satisfied with the service and results.
4 months ago
Reply from Sunrun
Thanks for your review, Lawrence! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Kevin
My experience with Sun Run was extremely positive. The installation process was smooth and efficient, and the sales team was helpful. Going solar has been a great decision, eliminating my electricity bill. Sun Run accurately estimated the system size needed and it has worked perfectly since installation. I have had no issues in the past couple of years, and I am very satisfied with the outcome. Overall, I would highly recommend Sun Run for their excellent service and performance.
4 months ago
Reply from Sunrun
Thanks for your review, Kevin! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Renece
The customer service experience was disappointing due to excessive background noise and poor communication, likely stemming from outsourcing. While the product itself was satisfactory, the frustration of dealing with unclear communication and distracting background noise overshadowed the positive aspects. It's crucial for customer service to be clear, direct, and free from distractions to ensure a positive experience for customers.
4 months ago
Reply from Sunrun
Renece, we are truly saddened to hear that you are not getting the assistance you need, and for that, we sincerely apologize. We would be more than happy to address any questions or concerns you are having. Please send a message to resolutions@sunrun.com with your service address so we can get a better idea of how we can help turn your experience around. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Walter
I've had Sun Run for several years now and it has consistently produced more power than I've needed. When I had an issue, they promptly replaced the parts. The installation was smooth, taking only 2 days with a great crew who were respectful. I highly recommend Sun Run to anyone interested in solar energy. Their leasing option works really well, and the product is outstanding.
4 months ago
Reply from Sunrun
Hey Walter! We are happy to hear that the Installation was seamless and we appreciate your feedback during this process. Thanks for doing your part by helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Tobias50
I had a fantastic experience with the team. They were incredibly responsive and professional, putting everything in place efficiently. The crew, especially Dave, was outstanding and took great pride in their work. Their positive attitude and helpfulness made the whole process smooth and stress-free. I have no complaints and would highly recommend their services.
4 months ago
Reply from Sunrun
We're delighted to hear that your representative, Dave, made such a meaningful impact on your solar journey and helped make it stress-free for you. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks, Tobias50.
May. 8th, 2024
Yassa Davies
They cause my roof to leak and refused to repair it. They told me to pay them 3,50.00 for removal of the panels and replacement. Also the panels has not worked for almost a year and they are still sending me a monthly bill. I was paying 200.plus dollars to light company while sunrun kept sending me a bill for 177.
00 bill monthly. I had to pay them 1,050. To ease the harassing phone calls. Iam sorry so I ever signed up with this company.
3 days ago
Reply from Sunrun
Hi, Yassa; we're so sorry to hear of your continued frustration. We've located your account and asked that Mereceds contact you with an update as soon as possible. Thank you!
Sep. 16th, 2024
Verified Customer
Review Source
Israel Lupercio
The best experience from star to finish on my a/c unit…Edwin thanks for all your help and make the process easier
3 weeks ago
Reply from Sunrun
We're delighted to hear that your representative, Edwin, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Aug. 23rd, 2024
Jeff Campbell
This could be a GREAT company. It's their customer service that is horrible! As of Sept 10, 2024, now over three years since I signed up with them, the install is not finished. I have tried and tried to get a service person to come look at what's not finished or working, and customer service will not send someone out. I now have the California State Contractors Board working on getting them to come out. There is so much more I could add to this, Like how I wrote a letter to the President of the Sunrun, her office didn't even reply. Or, I had missing stucco around my electrical box outside for 28 months. Backup battery not connected to my house. The sad thing is, I had two other houses I was going to have them install solar. And the rating stars below, if they would have done there job in a timely manner and customer service would have treated me as a valuable customer, they would all be 5 STARS! So be very careful if you use them!
1 week ago
Reply from Sunrun
Hello Jeff, thank you for taking the time to reach out to us. Let me start by saying we are so sorry to hear that it is taking longer than expected to complete your project, and we completely understand your frustration with this. In order for us to look into the delays, we will be sending you a private message requesting additional account information so we can help you further. Thank you!
Sep. 11th, 2024
Verified Customer
Review Source
Sarah Walker
The sales representative was very professional and knowledgeable. It was a pleasant experience. Would highly recommend.
1 month ago
Reply from Sunrun
Your review brightened our day, Sarah!Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Aug. 15th, 2024
Verified Customer
Review Source
Jennifer Deshazer
The team that is working with me to help not only better the environment but helping me every step of the way to my solar needs
1 month ago
Reply from Sunrun
This is awesome, Jennifer! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Aug. 10th, 2024
Verified Customer
Review Source
Pete
The technicians were efficient and knowledgeable, taking care of everything promptly when they had the necessary parts. The process went smoothly, but I do wish they had better resources for parts.
2 months ago
Reply from Sunrun
Thank you for sharing your experience with others, Pete! We are happy to hear that the entire process went smoothly and appreciate your feedback regarding our equipment. Thanks!
Jul. 20th, 2024
Verified Customer
Review Source
Shirley Oferrall Tracy, CA
I had a bad experience with SunRun. A rep set up an appointment, but no one showed up or called. When I contacted SunRun, they claimed there was no appointment. Wasted a day off work for nothing. Disappointing service.
2 months ago
Reply from Sunrun
Shirley, we are so sorry to hear that your representative was a no-call no-show. Your frustration is completely understandable and our team would like to speak with you further about your concerns. Please send a message to resolutions@sunrun.com with your service address so we can confirm your account. Thank you!
Jul. 23rd, 2024
Verified Customer
Review Source
Cynthia
I contacted the company for a service tech to check my solar panel's energy production, but it took 3 months to get a response. Customer service was disappointing, with delays and runarounds when seeking help. Despite this, the team that worked on my service, installation, and sales were excellent. Overall, great service from the technicians, but customer service needs improvement.
2 months ago
Reply from Sunrun
Cynthia, we appreciate you taking the time to share your feedback. Let me start by saying we are so sorry to hear that it took longer than expected to get a technician out to your property. If you are still experiencing issues please send a message to resolutions@sunrun.com with your service address so we can assist you further. Thanks!
Jul. 23rd, 2024
Verified Customer
Review Source
Anonymous
I had some billing issues 8 years ago, so I can't rate the customer service experience fully. It was good for what happened. Communication problems due to internet connections. Overall, it was fine.
2 months ago
Reply from Sunrun
We appreciate you taking the time to reach out to us. We are very sorry to hear that you previously had an issue with your billing and for that, we sincerely apologize. If there is anything you need assistance with, please send your service address to resolutions@sunrun.com. Thanks so much!
Jul. 23rd, 2024
Verified Customer
Review Source
Wayne
The process went fairly smoothly, except for some issues with the service hookup that took a few months. Overall, I'm all set and satisfied with the service. Thank you.
2 months ago
Reply from Sunrun
Thanks for your review, Wayne! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Jul. 20th, 2024
Bruce Saavedra
The field consultant Amber, was incredibly professional, very knowledgeable, very helpful and most of all extremely polite and personable. The packages they offer can accommodate just about anyone’s needs. I would highly recommend Sunrun if you are considering installing solar. You can’t possibly go wrong!
1 month ago
Reply from Sunrun
Bruce, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience working with Amber. Thank you for helping us create a planet run by the sun!
Aug. 8th, 2024
Review Source
DENNIS SERBA SR
I DO SHARE AND SHOW MY NEIGHBORS AND FEEL BAD FOR THOSE THAT HAVE INADEQUATE AND OLD TECH. PUT IN. AND SOME THAT HAVE HAD LOTS OF PROBLEMS. PRESENTLY WE HAD RANOVA AND SUN POWER GO OUT OF BUSINESS HERE THAT WERE BIG SUPPLIERS AND SELLERS, INSTALLERS, SO RECENTLY I HAVE A LOT OF PEOPLE ASKING, SO I SHOW THEM AND TELL MY EXPERIENCE.
1 month ago
Reply from Sunrun
Dennis, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Jul. 31st, 2024
Rj Staves
I have not had to pay more than a $129 A month for my solar and that is a drop of over $300 I was Paying For electricity And I do not have to worry about Power outages due to broken lines or Someone saying we have to shut down power in areas to not Overtax the grid
1 month ago
Reply from Sunrun
Thanks for your review, Rj! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jul. 31st, 2024
Review Source
Zachary A.
They did exactly what they said they were going to do, quickly and efficiently. My system was up and running within weeks, and past inspection not too long after that.
For anybody looking to save money on their monthly electric bill, I cannot recommend SunRun highly enough.
1 month ago
Reply from Sunrun
Thanks for your review, Zachary! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jul. 24th, 2024
Verified Customer
Review Source
Gina
He was always respectful and responsive.
5 days ago
Reply from Sunrun
Thank you for sharing your feedback, Gina and thank you for being apart of the Sunrun family!
Sep. 14th, 2024
Verified Customer
Review Source
Cristiano
It was a sale without technical knowledge, my panels were not calculated correctly, so my monthly cost is higher than when there was no solar panel
6 days ago
Reply from Sunrun
Thank you for bringing this to our attention, Cristiano. We'd be happy to look into this for you and we will be sending you a private message requesting additional account information so that we can assign a Specialist to assist you directly.
Sep. 14th, 2024
Review Source
Jonathan Zwang
We have had our solar system for almost 2 years now. When we sized it we wanted to have some additional capacity for a heat pump. Our thinking was we could cut our oil bill for heating in the winter and save on cooling costs as well. It turns out we saved a lot this winter. Our oil usage was cut by mor the 50%. Solar is the way to go. Sunrun delivered more then was expected.
2 months ago
Reply from Sunrun
Thanks for your review, Jonathan! We're so happy to hear that you're saving money and cutting oil usage with solar power. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jul. 9th, 2024
Review Source
Jason Rickerd
The service is great. In the summer of 2022 my electric bill jumped from $150's to almost $500 with Ameren. I immediately started looking into solar. After originally talking with a different company, what they offered was no where even close to matching the power I was using. So Sunrun looked at that plan and came back with a much better plan. My Next Ameren bill is $10 per the notification. I am making so much power even running my AC at 68° that my gas portion of my bill has also disappeared!
2 months ago Edited June 28, 2024
Reply from Sunrun
We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Jason! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.
Jun. 29th, 2024
Verified Customer
Review Source
David
Overall, my experience with SunRun has been a mix of positives and negatives. While the initial service and maintenance of the solar equipment have been satisfactory, the customer service in terms of follow-up and responsiveness has been lacking. Despite this, the 20-year lease with output guarantees has provided peace of mind and overall satisfaction with the system's performance. The true-up at the end of the year has also been minimal, which is a plus.
4 months ago
Reply from Sunrun
Thank you for your review and thank you for sharing your experience, David. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to escalate your concerns. Thank you for choosing us as your solar provider!
May. 8th, 2024
Verified Customer
Review Source
Edward
I always have a positive experience with them - friendly, professional, and effective in solving any issues. The installation was smooth, crew was friendly and efficient, keeping me informed throughout. However, I'm struggling to get my app working and could use some tech support.
4 months ago
Reply from Sunrun
This is awesome, Edward! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience.
Regarding your app, we'd be more than happy to help! Please email us at socialmedia@sunrun.com with your name, service address, and issues so we can resolve them!
Regarding your app, we'd be more than happy to help! Please email us at socialmedia@sunrun.com with your name, service address, and issues so we can resolve them!
May. 8th, 2024
Verified Customer
Review Source
Anonymous
I had a fantastic experience with their customer service team - they were incredibly responsive and attentive to my needs. Everything went smoothly from start to finish, and I couldn't be happier with the outcome. Yes, I would highly recommend their services to anyone in need of assistance.
4 months ago
Reply from Sunrun
Your review brightened our day! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!
May. 8th, 2024
Verified Customer
Review Source
Robert
I had a minor issue with my inverter during COVID, but overall, the process was smooth. Initially, there was a miscalculation on the number of panels needed, but that was rectified later. My electric bill reduced significantly after adding more panels. The overall experience was positive, and I am satisfied with the outcome.
4 months ago
Reply from Sunrun
Thanks for your review, Robert! We're so happy to hear that you're saving money with solar. We aim to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Staci
I had a great experience with the company. The salesman, Ben, was very informative and helpful in setting me up with solar panels that eliminated my PGE bill. The process went smoothly, and I appreciated the quick response and attentiveness to any questions or follow-ups. Overall, I am satisfied with the service provided.
4 months ago
Reply from Sunrun
Thanks for your review, Staci! We're so happy to hear that you're saving money with solar power. Our goal is to make solar power an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
David
The communication throughout the process was excellent, and the work was completed efficiently. The installation team from SunRun was responsive and kept me informed. Everything went according to plan without any hiccups. Overall, I am extremely satisfied with the outcome and the service provided.
4 months ago
Reply from Sunrun
We're thrilled you had a good experience, David! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
David
The installation process went smoothly overall, with the only hiccup being a few roof tiles accidentally broken. SunRun promptly replaced them without any additional charges. I appreciated their professional follow-through and the customer service provided throughout the entire experience.
4 months ago
Reply from Sunrun
Your review brightened our day, David! Thanks for taking the time to share your experience. We're happy to hear we were able to promptly fix the tiles. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!
May. 8th, 2024
Verified Customer
Review Source
Nivan
I had a great experience with the company. They were responsive, professional, and took care of my needs. The tile work on the roof was done promptly and well. Although there is a slight delay with the interior work, I'm not in a rush. Overall, they have been responsive to my concerns and saved me money. I'm satisfied with their service.
4 months ago
Reply from Sunrun
Thanks for your review, Nivan! We're glad you've had a good experience with us! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Gilbert
So far, my experience has been excellent. Any issue I've had was responded to in a timely manner. I had some questions, but overall, I couldn't be happier. I'm saving money, which is great. The service was good, and I was satisfied with the effort put in. Overall, it's been a positive experience, and I'm content with it.
4 months ago
Reply from Sunrun
Thanks for your review, Gilbert! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
GB
Customer service was excellent, addressing all my concerns promptly. They resolved all issues efficiently, ensuring a smooth experience. Since installation, the product has been running flawlessly without any problems. Highly satisfied with the service and performance.
4 months ago
Reply from Sunrun
Thanks for your review, GB! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Jean
I was incredibly impressed with the customer service provided by this company. They were quick, professional, and did a great job. What really stood out to me was that they followed up with me even years later to make sure everything was still going well. Overall, I highly recommend this fantastic company.
4 months ago
Reply from Sunrun
This makes us so happy, Jean! Thank you so much for being part of our Sunrun family!
May. 8th, 2024
Verified Customer
Review Source
Judith
I am an elderly lady reflecting on a past experience where everything seemed to go smoothly. It was a few years ago, and my memory is fuzzy as my husband was more involved. The service appeared to be running smoothly, as scheduled, and as promised. Overall, I have no complaints and everything went as expected. Thank you for a satisfactory experience.
4 months ago
Reply from Sunrun
We're thrilled you had a good experience, Judith! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
John
I have had a positive experience with the service so far. The technicians were efficient, clean, and the job went smoothly. Communication has been minimal, but I haven't encountered any problems. Overall, I am satisfied with the service provided.
4 months ago
Reply from Sunrun
We're thrilled you are having a good experience, John! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Anonymous
I recently tried this product and found it to be quite satisfactory. The interactions were smooth and efficient, with no particular issues to note. Overall, I had a positive experience and would recommend it to others without hesitation.
4 months ago
Reply from Sunrun
Thanks for your review! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
David
I am extremely satisfied with the service provided by this company. The work they did for me was perfect, and I am very pleased with the outcome. I have never encountered any issues while doing business with them, and I hope more people choose to work with them in the future. Overall, I highly recommend their services.
4 months ago
Reply from Sunrun
Thanks for your review, David! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Rose
The experience was fantastic. The salesmen were incredibly personable, friendly, and knowledgeable. They made the process smooth and enjoyable. My husband and I were impressed by their professionalism and expertise. Overall, they were great guys to work with, and we highly recommend them.
4 months ago
Reply from Sunrun
Rose, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Barbara
I was asked what rating I would give, and I must say it would be the highest. The service was exceptional, and the staff were incredibly polite. They were thorough in their work and ensured everything was done well. I appreciated the professionalism and efficiency displayed throughout my experience.
4 months ago
Reply from Sunrun
Thank you for sharing your positive experience with us, Barbara! We're delighted to hear that you found our service and staff excellent and that we were there every step of the way. Your satisfaction is our priority and we're glad to hear that you appreciate our professionalism and efficiency. Thank you!
May. 8th, 2024
Verified Customer
Review Source
Terri
I had a great experience with the service. The bill was reduced significantly without any issues. The process was smooth, with James being very helpful and answering all our questions. The installation was completed quickly and efficiently. Overall, I am very satisfied with the service provided.
4 months ago
Reply from Sunrun
Thanks for your review, Terri! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Sheila
We've had great results with our solar service. The team was quick to fix any issues and installed everything efficiently. Our gas and electricity bills were significantly reduced thanks to the solar panels. The electric company was impressed with the results. Overall, we are very satisfied with the service provided.
4 months ago
Reply from Sunrun
Thank you for sharing such positive feedback, Sheila! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Stephen
I am extremely satisfied with the service provided as every time I reach out, the issue is promptly resolved. The process has been seamless and efficient, with no room for complaints. The overall experience has been top-notch and I highly recommend it.
4 months ago
Reply from Sunrun
We really appreciate you taking the time to share your feedback, Stephen! We are thrilled to hear that our team was able to resolve your concerns in a timely manner. Thank you so much for sharing your positive experience with others. Please feel free to reach out if you have any additional issues in the future. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Wilfred
I was highly satisfied with the services provided. Everything I asked for was done efficiently - from coordinating with the electricians and solar panel installation to tree removal. The team did a great job and cleaned up thoroughly. I also received a bonus as promised. Highly recommend their services.
4 months ago
Reply from Sunrun
We're thrilled you had a good experience, Wilfred! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
May. 8th, 2024
