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AmeriSave Mortgage

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9.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: April 15th, 2025

AmeriSave Mortgage is an online, direct mortgage lender, offering a variety of loan types for home purchase, as well as options for mortgage refinancing if you are looking to lower your monthly payment or take out cash from your home's equity. Homebuyers typically close on their AmeriSave mortgage in 25 days or less.

AmeriSave is licensed to lend nationwide, but it does not originate loans in New York.

AmeriSave reviews are overwhelmingly positive with 90 percent of customers awarding the company 4 or 5 stars. Customers praise AmeriSave's attentive customer service, low rates, and quick application and closing process.

Read verified AmeriSave Mortgage reviews

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The Good

  • Variety of Loan Types
  • AmeriSave Mortgage Rates
  • AmeriSave Mortgage Application Process
  • No Application or Rate Lock Fees
  • Quick Closing Time
  • Down Payment Assistance
  • AmeriSave Mortgage Reviews

Variety of Loan Types

AmeriSave has a variety of home loan products that satisfy the needs of most homebuyers. You can choose from the following options:

  • Fixed Rate Loan
  • Adjustable Rate Mortgage (ARM) Loan
  • FHA Loan
  • VA Loan
  • USDA Loan
  • Jumbo Loan

These mortgage loan options are among the most popular in the industry, making it easy for most borrowers to find what they are looking for. Also, because AmeriSave is a direct lender, the company is able to cut down on costs, ultimately lowering interest rates for borrowers.

AmeriSave Mortgage Refinance

If you are looking to lower your monthly mortgage payment or take out cash, AmeriSave offers two refinance options:

  • Rate and Term Refinancing — lower your current interest rate and/or change the term length of your mortgage
  • Cash Out Refinancing — get cash out of your home's equity for home improvement or debt consolidation

AmeriSave also offers home equity lines of credit (HELOCs), which acts as a revolving source of funds similar to a credit card.

You can quickly get a quote or use AmeriSave's Refinance Calculator to see if refinancing is the best option for you. It only takes three minutes to get a customized quote in AmeriSave's online application with a soft credit pull that has no impact on consumer credit score. 

AmeriSave Mortgage Rates

Amerisave rates are approximately 0.5 percent lower than company competitors, such as New American Funding or Quicken Loans. 

On BestCompany.com, 15 percent of AmeriSave reviews* mention rates, with many customers saying that they chose the company because it had the “best rate” or that its “rates were lower than everyone else.”

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Customer Review: Maria from Modesto, California

"AmeriSave is very fast and efficient with the best rates I could find. It almost seemed too good to be true. I'm very happy I decided to go with AmeriSave."

While AmeriSave advertises low rates and many customers mention low rates in reviews, you aren’t guaranteed the lowest rate upon applying.

AmeriSave Mortgage Rate Transparency

AmeriSave publishes daily updated rates on its website. While it may be inconvenient to provide property and some contact information to view rates, this does allow you to get a more personal loan quote, rather than viewing average industry rates. 

It is important to note that your rate quote may not be the rate you receive at closing — your rate will be dependent on your credit score, credit report, and debt-to-income ratio (DTI), as well as any other company specific rate assessment factors.

AmeriSave Mortgage Application Process

The AmeriSave Mortgage application process is entirely online and mobile-friendly, allowing borrowers to quickly view rates and programs that they qualify for, as well as get to closing much faster. AmeriSave’s online convenience is frequently highlighted by customers in reviews on BestCompany.com.

To get started on an AmeriSave application, you will need to provide information about the home you’d like to purchase, or your current home if you’re refinancing. You will need to agree to a soft credit check (this won’t affect your credit score) and then provide personal financial information.

You can upload documents, track application progress, and e-sign documents all online.

No Application or Rate Lock Fees

AmeriSave recently removed its application fee and has no rate lock fee. However, it is important to note that the rate lock fee remains for 90-day locks, but there is no cost otherwise. The AmeriSave 90-day 'Lock & Shop' is intended to protect your interest rate while you home shop. 

Quick Closing Time

AmeriSave has been able to get nearly 50 percent of its customers to close in as little as 25 days or less — the industry average closing process on a house typically takes 30 to 45 days.

On BestCompany.com, 11 percent of AmeriSave reviews* highlight the company’s fast process, often closing on loans within two to six weeks.

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Customer Review: John from London, Kentucky

"They were very easy to get a hold of, very knowledgeable, and very friendly. The process of obtaining my loan was really quick, actually closed within 30 days."

AmeriSave's dedication to quick closing times benefits borrowers who are on a tight deadline. This benefit is often difficult to find with other mortgage lenders, making AmeriSave a great option if you are in a rush to close on your home.

Down Payment Assistance

AmeriSave works within Fannie Mae guidelines to help make down payments possible for low income families and first-time home buyers. This government backed program allows borrowers to put down as little as 3 percent of the purchase price of the home to qualify for a loan.

Not all mortgage lenders are Fannie Mae backed, making AmeriSave a great option for those who are first-time homebuyers or who may need extra down payment assistance. Having a government entity to help back mortgages makes AmeriSave an even more secure option for borrowers.

AmeriSave Mortgage Reviews

AmeriSave excels in customer satisfaction, service, and attention. Out of the more than 1,400 verified customer reviews on Best Company, 91 percent of AmeriSave reviews are four-star or five-star.

AmeriSave customers most often praise the following:

  • Low interest rates
  • Quick and efficient loan process
  • Easy application process
  • Low closing cost
  • Personable and helpful loan officers

It is rare that a lender has such a high proportion of positive customer reviews, making AmeriSave a stand-out option in customer service compared to other mortgage lenders.

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The Bad

  • Not Available in New York

Not Available in New York

AmeriSave mortgage products and services are available in 49 states, and Washington D.C. Unfortunately, AmeriSave does not originate loans in New York.

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The Bottom Line

If you are looking for a competitive mortgage rate from a trusted lender, AmeriSave could be a good option for you. Depending on the loan type and your own financial background, AmeriSave can help you purchase or refinance your home at a lower than average rate, saving you more money overall.

If you are looking to close quickly on a home or simply avoid a drawn-out mortgage process, AmeriSave can get you to closing faster than many of its competitors — in 25 days or less — as a result of a streamlined application process and commitment to meeting borrowers' needs. 

Some customers complain that it took them much longer to get to closing with AmeriSave, but overall, the majority of AmeriSave reviews on BestCompany.com praise the company for a fast approval and closing process. 

Additionally, the majority of AmeriSave borrowers have expressed high satisfaction with the company's customer service.

Based on customer reviews, we would recommend AmeriSave for your mortgage financing or refinancing needs.

Check out AmeriSave reviews below.

*AmeriSave Mortgage review data used in this profile is taken from a sample of 400 reviews left by customers on BestCompany.com.

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Star Rating

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4.8

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2,399 Reviews

Review Breakdown

5 grade

80%

4 grade

12%

3 grade

3%

2 grade

1%

1 grade

4%

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Robert

I found the support team to be extremely helpful and responsive. They answered my questions immediately and always returned my calls promptly. Overall, my experience was very positive. However, I don't have any further inquiries at this time. Highly recommend their service!

3 days ago

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Ramona

The service provided was satisfactory, though some aspects were unclear. However, the standout feature of this experience was definitely the team. Their dedication and skills truly shone through, making them the greatest asset of the company. Overall, I appreciated the effort put in by the staff.

3 days ago

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Anonymously

I had a fantastic experience with AmeriSave Mortgage's customer support. They were always available to assist me whenever I had questions, making the process smooth and reassuring. I don't have any additional feedback to share; overall, I'm very satisfied with their service!

3 days ago

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Tony

I had a great experience with customer support; they were always available to help me with my questions. However, I didn't find the other aspects of the service particularly satisfactory. Overall, while the support team was excellent, there were areas that could use improvement.

3 days ago

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Keith

I had an excellent experience! The team did a fantastic job, staying on top of everything effortlessly. From start to finish, it was awesome. I had been searching for this solution for a long time, and I couldn't find anything like it elsewhere. Highly recommend!

3 days ago

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Robert

The service was impressive; the team was highly skilled and genuinely cared about their work. Their greatest asset is undoubtedly their people, who contributed significantly to the overall experience. I would recommend them based on my positive interactions.

3 days ago

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Jerry

I had a very good experience overall, though I would have appreciated a bit more communication at times. As someone new to online processes, I found everything to be seamless and painless. I highly recommend this service for its fluidity and efficiency!

3 days ago

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David

I had a very positive experience. The team was highly responsive and easy to communicate with, making the process smooth. I haven't encountered any negative aspects or critical feedback to share; everything related to my HELOC experience was quite good.

3 days ago

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Timothy

I had an excellent experience with the team. They were incredibly helpful, answering every question I had with ease. From start to finish, their support was awesome. If anyone needs help with a loan, I highly recommend reaching out to them!

3 days ago

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Harold

I had an excellent experience with their service. They were incredibly helpful and responsive, answering my questions promptly. I would highly recommend them for their outstanding support throughout the process. Overall, a very pleasant experience!

3 days ago

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Carlos

I had a very good experience with customer support. They were well-informed and kept me updated throughout the process. While I would have appreciated a bit more communication, overall it was seamless and painless. As someone new to online transactions, I highly recommend this service!

3 days ago

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Deborah

I had an incredible experience with Terry Monk at Amerisave during my home refinancing process. He went above and beyond to ensure everything worked out smoothly for me. His consistent support and helpfulness made a significant difference. I truly appreciate his efforts and thank God for the excellent service!

3 days ago

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Sandra

I had a mixed experience with the service. While Leon was good, communication with Lucas was challenging, and it took some time to clarify things. However, Terry Monk was exceptional—very helpful throughout the refinancing process. Overall, I appreciate the support I received.

3 days ago

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Perry

I had a great experience with Derek. He was incredibly supportive and addressed all my questions promptly. Unlike my previous banks, which let me down, Derek came through for me when I needed a loan to pay off my home equity. I'm truly grateful for his help!

3 days ago

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William

I had a wonderful experience with the team, especially Michael Wilson and James. They were incredibly supportive throughout the process, even during the holidays. They helped me uncover a second mortgage I didn't know I had and stayed with me until everything was resolved. I can't recommend them enough!

3 days ago

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Michael Gross Tucson, AZ

I was pleased with the prompt responses to my questions and concerns. The support team was effective in addressing my needs. However, I did not require further assistance, so I appreciate their understanding. Overall, a positive experience!

3 days ago

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Pedro

I had a great experience with Derek, who was incredibly patient and guided me through the process when I was unsure. Unlike my previous banks, which wouldn't help me, Derek came through when I needed a loan to pay off my home equity. I'm really grateful for his assistance!

3 days ago

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Charles

I found the assistance I received to be extremely helpful, going above and beyond my expectations. However, I still need to check my records for financing inquiries and how to connect others with the right contacts. Overall, a positive experience with a few follow-up tasks needed.

3 days ago

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Jerrell

I found the service to be exceptionally helpful and professional. They met all my expectations and handled everything in a timely manner. While I had some inquiries about financing that required me to check my records, overall, I am very pleased with the assistance I received. Everything was handled perfectly!

3 days ago

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Carl

I had a great experience with customer support. After a check blew away on a windy day, they quickly canceled it and sent me a new one the next day. They were very helpful and answered all my questions immediately. Overall, I was very satisfied with their service!

3 days ago

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John

I had an excellent experience with AmeriSave Mortgage. Their communication was top-notch, making the process smooth. The only hiccup was a slight delay from the appraiser, but overall, I was very satisfied with their customer support and the entire service.

3 days ago

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Lane

I had a great experience! They were quick to respond to my inquiries and provided timely updates whenever needed. However, there were a couple of questions where I didn't receive a response. Overall, I appreciate their promptness and communication.

3 days ago

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Anonymously

I had a mixed experience with the service. Sometimes, I found it difficult to get a return call, which was frustrating. I understand they are busy, but it would be nice to have better communication. Overall, I wouldn't say it was a positive experience.

3 days ago

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Olivia

I had a positive experience with their service. They were quick to respond to my questions and addressed my concerns effectively. However, I did have some issues that were not resolved. Overall, I appreciate their efforts but there's room for improvement.

3 days ago

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Patricia

The communication throughout my experience was excellent; they responded quickly whenever I had questions. Overall, I was very happy with the service. The only hiccup was with the appraiser, who was a bit slow in responding, but aside from that, it was a great experience.

3 days ago

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Robert

I had a generally smooth experience with customer support, though there was a slight delay in getting an appraiser scheduled. It wasn't the fault of Amerisave, just a matter of timing. Overall, the staff was friendly, and I would rate my experience positively despite the minor hiccup.

3 days ago

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Joseph

I had a great experience! The service was exceptional, and I found exactly what I was looking for after struggling elsewhere. I have no complaints and would highly recommend it to others. Overall, everything was fantastic!

3 days ago

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Tommy

I had a great experience with customer support; they were very responsive and provided all the information I needed. Communication was smooth and kept me informed throughout the process. Overall, my experience with getting the HELOC was positive, and I have no negative feedback to offer.

3 days ago

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John

I had an excellent experience with the service. Communication was prompt and helpful, making the process smooth and easy. I would highly recommend them to others, as my overall experience was very pleasant and positive.

3 days ago

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Tamara

I had an excellent experience with customer support. They were timely and professional, especially when I faced an issue with a check that blew away. They quickly canceled it and sent me a new one the next day. Overall, I'm very pleased with their service and how helpful they were.

3 days ago

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Charles

I had a positive experience overall, as my agent went above and beyond to ensure everything worked out for me. However, there were times when I didn't receive a return call, likely due to their busy schedule. I appreciate their hard work and just encourage them to keep it up. I'm grateful for their assistance!

3 days ago

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Donna

The communication was wonderful, making my experience very positive. However, I feel that there was no need for further discussion. Overall, I appreciate the service and thank you for the assistance!

3 days ago

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Anonymously

I had a generally positive experience with customer support. While there was a slight delay in getting an appraiser, which was likely due to scheduling and not Amerisave's fault, the overall process was smooth. The team was friendly, and I appreciated their assistance throughout.

3 days ago

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Eric

I had a positive experience overall. The team was incredibly supportive, especially Michael Wilson, who stayed with me throughout the process, even during the holidays. While there were some communication challenges with Lucas, we eventually got everything sorted out. I appreciate their dedication and assistance in resolving my issues.

3 days ago

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Torrez

I had a great experience maintaining contact with the team. They were fantastic and made the process easy. I can't say enough good things about them!

3 days ago

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Donald

I found the interactions with AmeriSave's loan officers and processors to be efficient, complete in the assistance and information provided, and exceptionally personable. AmeriSave will be my first choice in future transactions.

1 month ago

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Reply from AmeriSave Mortgage

We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 4th, 2025

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Verified Customer

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Timothy

I had a positive experience overall, as the team was consistent, prompt, and knowledgeable, keeping in touch throughout the process. However, I did have a negative experience regarding my information being shared with outside partners, resulting in an influx of spam calls and emails. This aspect was disappointing.

1 month ago

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Jeffrey

I had a fantastic experience with this company! Their customer service is incredibly efficient, answering my questions quickly and ensuring a smooth, hassle-free process. Everyone involved was hands-on and responsive, making it easy to get the documents I needed right away. I highly recommend using them!

1 month ago

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Sally

I had a great experience with the mortgage team. They were responsive, efficient, and worked well together to move things along quickly. I appreciated the lower rate they offered after receiving a competing offer, though it would have been nice to have that rate initially. Overall, I'm pleased and hope the service continues this way!

1 month ago

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Janice

I had an excellent experience with the loan process! The team was friendly, professional, and kept me informed every step of the way, making everything smooth and easy. Carrie Monk and Sal were particularly outstanding. If I ever need another loan, they will be my first call!

1 month ago

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Jacques

Steve and Hazel were fantastic! They handled everything promptly and made the loan process smooth and easy. Communication was excellent, keeping us informed at every step. The team was friendly and professional. If we ever need another loan, we'll definitely reach out to them first!

1 month ago

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Kevin

I had a great experience with this service. They were knowledgeable, responsive, and kept in touch, answering my questions quickly. The process was smooth and hassle-free. My only downside was the sharing of my information, which led to spam calls and emails. Overall, I appreciated the efficiency and hands-on approach of the team.

1 month ago

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Amanda

I haven't used the service yet, but I have high expectations based on my experience. Steve and Hazel were fantastic, taking care of everything for me. Overall, I'm very satisfied with the assistance I received, even if I didn't have specific answers to every question.

1 month ago

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David

I had a great experience with the representative. They were incredibly helpful and friendly, showing a personal touch and genuine investment in assisting me. Every question I had was met with prompt and thorough responses, even when the questions were challenging. Overall, I appreciate their responsiveness and dedication to customer service.

1 month ago

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James

I had a great experience! They were incredibly responsive to my questions, even the tough ones, and were very helpful throughout the process. I appreciate their efforts and just want to encourage them to keep up the good work!

1 month ago

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Jose

I had a great experience with my mortgage lender and processor. They were always available to answer my questions and responded quickly to my emails. The loan closing process was impressively fast. Overall, I am very satisfied with the service I received.

1 month ago

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David

I had a great experience with AmeriSave Mortgage's customer support. The representative was helpful and friendly, making me feel valued with a personal touch in their assistance. I have no additional feedback to share, as my needs were met effectively. Highly recommend their service!

1 month ago

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Donald

I had a great experience with the staff! They really listened and went out of their way to gather the information I needed. The team was incredibly helpful and always available, making the process smooth. Just friendly people all around, which made a positive impression!

1 month ago

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Frank

I had a great experience! The team was very helpful and attentive, truly listening to my needs and going out of their way to gather the necessary information. I appreciate their efforts and just encourage them to keep up the good work!

1 month ago

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Anita

I had a great experience with my mortgage loan lender and processor. They were always available to answer my questions and responded promptly, usually within a day. The staff was friendly and supportive throughout the process, making it a smooth journey. Highly recommend!

1 month ago