Name: AmeriSave Mortgage
Rating: 4.9

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Verified Customer

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Joseph Ona, Florida

Great company to work with Emily and Hazel were very helpful and wonderful. This is the second time we’ve used them.

2 months ago

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Michael Taylor Ridge, IL

2 months ago

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Renay

Very professional and knowledgeable, patient and friendly. Very good experience. Iwould highly recommend

2 months ago

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Timothy

The company selling the insurance on the Mortgage has violated every principle imaginable! They have called me, emailed me, or texted me no fewer than 20 times!! I have begged them to stop! This is “beyond harassment!” Host checked the mail. Two more letter! America says they don’t have any control Over this! How is that possible if these two companies work for each other?? This is pitiful and ridiculous.

3 months ago

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Verified Customer

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Daniel

They are very easy to deal with. Any questions you have, you get an answer immediately. I highly recommend this company for your needs

3 months ago

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Verified Customer

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Jeanie

They contacted me with a no nonsense proposal...and everything worked out... very professional...would have been nice too meet Dreu and Nikki in person.........

4 months ago

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Verified Customer

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William

Mikhail and Brooke were an outstanding team who made the whole process easy. I’m very satisfied with the service and would recommend them to anyone.

4 months ago

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Kelly

Amazing service. They walked me through every thing from start to finish. Chad&Rick were the best. Highly recommend AmeriSave Mortage to friends&family . 5 star

4 months ago

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Verified Customer

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Lester

Yes, I recommend AmeriSave Mortgage. They save my budget from collapse with a refi that saved me $750. And lowered my interest rate to 5.2 it was 6.99.

5 months ago

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Verified Customer

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Christopher

I had a fantastic experience with Rebecca Asher, the loan officer. She was always available and provided knowledgeable answers to all my questions. The process was fast and efficient, and I wouldn't hesitate to recommend their services to anyone looking for a reliable company. I've even referred them to a friend!

11 months ago

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Verified Customer

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Howard

I had a fantastic experience working with Brian Siebermark. He was always available to answer my questions and guided me through the entire process with ease. I can't think of anything that could have been improved. Overall, a wonderful support experience!

11 months ago

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Verified Customer

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Elwood Summit, AZ

I had a very positive experience with the team. They were knowledgeable, professional, and provided great assistance throughout the approval process. I appreciated their efficiency and outstanding support. Overall, I have no complaints and am grateful for their help!

11 months ago

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Verified Customer

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Kristy

I had a great experience with AmeriSave. The loan officer was knowledgeable, friendly, and walked me through every step of the process. I appreciated their support during minor issues, and they never lost patience. Overall, the process was fair and reasonable, making me feel valued as a customer.

11 months ago

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Verified Customer

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Anonymous

I had a fantastic experience with the representatives I met regarding my mortgage. They were professional, prompt, and knowledgeable, thoroughly addressing all my questions. Their expertise made the process smooth and easy. I believe they deserve recognition for their outstanding service!

11 months ago

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Verified Customer

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James

I had a great experience with customer support. Everyone treated me with respect and kindness, which I truly appreciate. As someone with health issues, their assistance was invaluable and helped me out of a tough situation. I'm really grateful for their help and can't express my gratitude enough!

11 months ago

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Verified Customer

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Agatha

I had a mixed experience with the service. While the representative was apologetic, the communication felt unclear. It seemed like there was confusion about what the loan officers needed. Overall, I think more clarity and better communication would greatly improve the process.

11 months ago

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Verified Customer

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Nancy

I had a fantastic experience working with Brian Siebermark. He was incredibly helpful and professional, always available to answer my questions and guide me through the process. I can't think of any negatives to mention. Highly recommend!

11 months ago

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Verified Customer

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Michael

I had a great experience with AmeriSave. They were prompt in answering my questions and guided me through the loan process without switching loan officers, which made a big difference. The team was supportive during challenges and helped solve problems efficiently. Overall, I found the process fair and reasonable, and I'm very satisfied!

11 months ago

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Verified Customer

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Connie

I had a great experience with AmeriSave. The team was very attentive to my needs and maintained a high level of professionalism throughout the process. They kept me updated at all times, which I really appreciated. I would definitely recommend AmeriSave to my family and friends!

11 months ago

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Verified Customer

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Jennifer

I've had a great experience with their service. Every issue I've encountered was resolved easily, and their communication throughout the process was clear and helpful. Overall, it's been a positive interaction, and I would highly recommend them!

11 months ago

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Verified Customer

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Kimberly

I had a professional experience with AmeriSave, as they kept me updated throughout the process and were very friendly. However, I was surprised to find that my loan was taken over by Chase Bank before my first payment, which was unexpected since I was informed otherwise. I would recommend AmeriSave, but be aware of potential changes in mortgage servicing.

11 months ago

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Verified Customer

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David

I had a fantastic experience with the loan officer, Rebecca Asher. She was always available, knowledgeable, and thorough in answering my questions. I highly recommend their services to anyone looking for a reliable company, and I've already referred them to a friend!

11 months ago

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Verified Customer

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Anonymous

I had a great experience overall. The support I received was exceptional, especially when others wouldn't help. However, I wish there was an online tracking system to monitor the progress of my application steps, as it would provide clarity during the waiting period. Despite that, I would highly recommend their services!

11 months ago

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Verified Customer

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Peter

I had a positive experience with customer support, even though I didn't need much assistance. They were very attentive and reassuring, answering all my questions promptly. Overall, I felt well taken care of and appreciated their quick service.

11 months ago

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Verified Customer

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Anonymous

I had a mixed experience. One representative was really helpful and informative, guiding me through my online queries. However, I struggled to get in touch with another. Overall, the assistance I received was courteous and supportive, but there were some challenges in communication.

11 months ago

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Verified Customer

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Christopher

I had a mixed experience. While I appreciated the help I received when others wouldn't, there were moments of confusion during the conversation. It seemed like the loan officers needed clearer communication. Overall, I think there's room for improvement in how they handle inquiries.

11 months ago

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Verified Customer

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Jason

I had a great experience with Kelly Ford. The representative I spoke with was knowledgeable and friendly, guiding me through everything I needed to know in a personable manner. They were also prompt in responding to my questions. Overall, I was very satisfied with the service!

11 months ago

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Verified Customer

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Steven

I had a great experience with the team. They were always responsive to my questions and treated me with respect, which I truly appreciated. At my age and with health issues, their support meant a lot to me. They helped me out of a tough situation, and I can't express my gratitude enough. Highly recommend!

11 months ago

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Verified Customer

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Jeffrey

I found the representatives I interacted with to be extremely professional and courteous. They provided helpful information that guided me through the mortgage process. However, I believe the team deserves recognition for their efforts, and I think they should receive raises for their excellent service.

11 months ago

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Verified Customer

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David

I had a great experience with the team! They were knowledgeable and provided excellent assistance throughout the approval process. Everyone I worked with was very helpful and took the time to explain everything clearly. Overall, it was an outstanding and efficient service, and I truly appreciate their efforts!

11 months ago

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Verified Customer

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Richard

I was pleased with the timely responses to my inquiries, which made the process smooth overall. However, I found it inconvenient that I had to physically send out checks for credit card payments instead of having an electronic option. This could definitely be improved for a better customer experience.

11 months ago

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Verified Customer

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Francis Los Angeles, California

On initial encounter, i got what I have in mind-Ryan sped up the process

1 month ago

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Henry Sacramento, California

Great service, very professional. Would refer to family members

1 month ago

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Alton Birmingham, Alabama

The staff is very knowledgeable, helpful, and polite. They helped us from start to finish.

1 month ago

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Fannie Mobile, Alabama

Introduction was helpful as I was searching for assistance in financial need

1 month ago

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Philip Miami, Florida

I liked the way they approached me when I was looking to refinance

1 month ago

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Janel

My experience was excellent from start to finish. Communication was superior, and the staff was consistently friendly, responsive, and easy to reach by phone and email. The entire loan process was quick and efficient—much smoother and faster than other mortgage experiences I’ve had in the past. I truly appreciated how simple and stress-free everything was. I would absolutely use them again and highly recommend their services.

5 months ago

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Verified Customer

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Charles

I wanted to share with everyone my great experience with Amerisave mortgage. I had about given up hope to retrieve equity from my home which I needed desperately for expenses house repairs. Roof, outside painting, deck . Being retired and not working nobody would listen until Amerisave came along. Simple application process, easy to work with loan agents who explained what they needed and the update process of the loan. Much appreciated their professionalism and understanding

5 months ago

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Verified Customer

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William Devinney Oklahoma City, OK

I had a mixed experience with communication. Initially, it felt minimal and reactive, as we often had to reach out first. However, there was one instance where the staff was very communicative and helpful. We did face an issue with a leaking pipe, and while we received some information after multiple calls, I wish they had been more proactive in keeping us updated.

1 year ago

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Verified Customer

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William

I had a frustrating experience with customer service. My inquiries about costs were met with unclear answers, and my follow-up email was ignored. While the response to my hot water heater claim was prompt, confusion around payment persisted. Communication was lacking, and I often had to reach out for updates. Overall, not the proactive support I expected.

1 year ago

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Verified Customer

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Wanda

I had mixed experiences with my recent service. The Roman shades I purchased took time to settle, which was expected. However, I faced issues with my air conditioning warranty. While the technician was prompt and efficient, I was surprised to be charged for labor on a warranted part, which felt like a contract violation. After 15 years as a customer, I'm reconsidering my membership.

1 year ago

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Verified Customer

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Hector

I had a great experience with Dalton and Lee during the mortgage process; their support was seamless and they answered all my questions. However, after closing, I struggled with making online payments. The website was difficult to navigate, and there wasn't enough guidance on payment options. Overall, customer support was excellent during the mortgage process, but improvements are needed for post-closing assistance.

1 year ago

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Anonymously

I had a great experience with the customer support during the mortgage process. However, after closing, making online payments was frustrating and difficult. There needs to be clearer explanations of payment options online, as it felt like the website was not user-friendly. Overall, the initial service was excellent, but post-closing support needs improvement.

1 year ago

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Verified Customer

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Irene

I had a wonderful experience with AmeriSave. The staff was incredibly nice, understanding, and patient with my needs and disabilities. They treated me with respect and without any prejudice during my loan process. I especially appreciated the help from Nikki and the loan officer; they truly have good hearts. I highly recommend AmeriSave to anyone in need!

1 year ago

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Verified Customer

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Robert

I had a great experience with Amerisave. They kept me connected throughout the entire process, always available to assist with my questions. However, I felt they could improve by providing clearer details regarding the closing process and the checks involved. Overall, I would recommend Amerisave to family and friends for their efficiency and support.

1 year ago

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Verified Customer

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Michelle

I had a very positive experience! The team was incredibly patient and answered all my questions thoroughly, guiding me through the process step by step. As a single mom and school teacher, I appreciated their support in navigating the loan process. It was quick, easy, and they helped me stay within my budget. I'm truly grateful for their assistance!

1 year ago

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Verified Customer

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Carolyn

I had a wonderful experience with the mortgage professionals who were incredibly patient and supportive throughout the process. They answered all my questions and guided me step-by-step, making everything easy and manageable. As a single mom and school teacher, I was nervous about taking a loan, but their assistance helped me stay within my budget. I'm truly grateful for their help!

1 year ago

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William

I was highly satisfied with the service provided by the team, rating it a 5 out of 5. They were excellent in keeping me informed at every stage of the process, ensuring that I was never left in the dark. This level of communication gave me peace of mind and made the entire experience smooth and stress-free. I would highly recommend their services to anyone in need of professional and reliable assistance.

2 years ago

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Verified Customer

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Michael

I recently worked with a team of 5 individuals who were incredibly receptive to my needs. They listened attentively to all my requirements and I made sure to provide them with everything they needed. Despite asking for a lot, they were able to deliver exactly what I was looking for. Overall, it was a great experience working with them and I highly recommend their services.

2 years ago

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Verified Customer

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Jasmin

I highly recommend this company because they were able to process my loan quickly and efficiently. The entire process was smooth and hassle-free, and I received the funds I needed in a timely manner. Their customer service was excellent, and I felt valued as a customer. Overall, I am extremely satisfied with their service and would definitely use them again in the future.

2 years ago