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AmeriSave Mortgage

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9.9

Overall Score

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Michael Houston, TX

Amerisave was a great help. They helped with everything along the way. It was great. They were very patient. I did have a problem with my time zone and phone calls so I asked to be emailed and they worked with me. Everything was clear. They get back to you in a timely manner.

3 years ago

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Louis Placentia, CA

I used them for a previous loan and my loan agent was just brilliant so I used them again. The communication is great. It is very easy and straightforward. Overall it was good though the vetting process, though not bad, didn't quite align with the top ones. I think they could benefit from a referral program. I have referred them to friends.

3 years ago

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Elaine La Quinta, CA

All the information I needed, I got quickly. They were really prompt with their responses. They were really efficient and kept me updated throughout the process. I feel they got me the best rate. I really liked my experience both times I used them.

3 years ago

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Laura Sykesville, MD

I got a good loan rate. The settlement person was good. The overall experience was positive. I am happy I chose them with the service I got. It was all very smooth. I knew where everything stood by logging into the website. My processor was great to work with. It was an easy process.

3 years ago

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Randy Edgewater, FL

We had a really good experience. The transaction was slow but everything went perfectly. There were no issues getting a hold of someone. We were so happy with them the first time we used it we refinanced with them again. It was amazing. We closed in like three weeks.

3 years ago

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Dionne M Roswell, GA

I had a great experience with AmeriSave, rep was available ANYTIME I had questions, process was so easy it was almost too good to be true. But they were amazing and I'm so glad that my sister gave me their info. I highly recommend them.

3 years ago

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Alexis Aiken, SC

The process works fast. If I had questions and stuff I can always email the the guy that was working with me. He called me back or he emailed me back so I was always in touch with me if I needed him. I did quite a bit online and filled out some forms and stuff online and I didn't have any problems with them at all.

3 years ago

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Shannon New Orleans, LA

The gentleman Zack was very good at helping me find the right plan for me. He helped me feel comfortable using the program. The process is very simple and easy. It is very clear what we needed done. They are very knowledgeable and helpful.

3 years ago

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Reynold Freehold, NJ

It definitely worked, they were very good. The process is pretty smooth. I liked that it was online. It let me know where things were. It was easy to load on a computer. Everything is right there. It is a beneficial way of doing business. I am happy with them. They did a really good job walking me through the steps. It took a while for the funds.

3 years ago

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Sonya

Everything is done electronically. It is quick and easy. The only hang up was it took close to two weeks to get an appraiser in our area but that has nothing to do them. Amerisave is very responsive and kept us in the loop on our process. The processor Allison was just phenomenal.

3 years ago

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Stacy Sellersville, PA

I was in the process of using someone else and they were horrible so I looked for a different company and I am one hundred percent happy I chose Amerisave. It was vey easy. They were very helpful. Phone calls were returned immediately.

3 years ago

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Arnold Coulee Dam, WA

What they do is they are beyond excellent. Clint just made the entire process completely easy for us and we don't have to stress over anything. We even had a hiccup with our appraisal and he just kind of did everything for us and kept us in the loop and it's just kind of easy breezy.

3 years ago

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Jason Owens Cross Roads, AL

Responsiveness, respectfulness, and they answered any questions that I had during the process. They were very responsive to any questions I had and the whole process was seamless. Publishing the best experience and interest rate and everything else and and the lowest cost and I am happy I'm with them.

3 years ago

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Nicole Emmett, ID

They were one of the first mortgage companies to reach out to me. I had an excellent experience with them. The customer service was spectacular. They were available whenever I needed them. They answered my questions quickly. It made the process really easy.

4 years ago

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Travis Truth Or Consequences, NM

Great communication, they kept me up to date and answered any questions I had about the refinance process. They were so easy to work with. It is a great plan. The really made it simple and easy to understand. I am definitely glad I did it. I would recommend them to anybody.

4 years ago

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Carlos Riverside, CA

They answered all my calls, I didn't have to wait for a call from them and they were very knowledgeable about the process. They were easy to get a hold of and the agents were polite. The interest was great and the payment was what I was looking forward to so it was very agreeable process.

4 years ago

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Audrey Athens, GA

I'll be letting all my friends and family know if they need to refinance or buy a home to contact Amerisave because it was quick and easy and the process took just a little bit over a week. Customer support was very helpful they answered all of my questions that I need answered

4 years ago

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David Mount Joy, PA

The Amerisave process was excellent. One of the quickest settlements I've gone through from beginning to end was back in less than thirty days. Every question was answered I could call, I could email, I could process online. It was a good experience overall. It was the smoothest of sixteen mortgage refinances I've done.

4 years ago

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Rebecca Pittsburgh, PA

Customer supper was very responsive and answered all the questions I had. They provided me with all the information I needed to make the right decision. It was all very timely. I think I was closed in under thirty days. It was efficient and easy.

4 years ago

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Karen Saint Petersburg, FL

Using AmeriSave is super easy. Everything is done electronically. I didn’t have to leave my house. They even sent a closer to my home. The people were very reactive and very responsive with everything I needed. I didn’t feel any pressure from them to make certain decisions. I never felt like the disappeared on me.

4 years ago

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Earlean Pasadena, CA

This is my second time. I used the same person because they were very good explaining things to me. I really appreciated him. I have recommended him to my friends and family. It takes a reasonable amount of time. They are very attentive. I get a better rate with them. I checked a lot of other companies.

4 years ago

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Donald Hickman, NE

Highly recommend amerisave. Anytime I needed to get a hold of someone, someone responded with a few hours. They did a great job. I would continue doing business with them in the futures. It is flexible and easy. I am glad I did it.

4 years ago

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Mary

I was very happy with my mortgage refinance. It was quick. It was easy. Everything was done online. The documents were sent to me online. Someone from amerisave helped me through the process. They took care of me. If there were any issues, they were resolved quickly.

4 years ago

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Uche

I am very glad I did it. I chose them because I was looking to reduce my interest rate. I was very impressed with their professionalism and the quality of their responses. My agent walked me though it. They were quick to respond to my emails. He provided me with all the information I needed.

4 years ago

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Marina Phillips, ME

Everything was done to my satisfaction. We had some problems with the appraisal, it took two months to get one, but that had nothing to do with Amerisave. Amerisave was with me all the way. They called me almost daily to guide and support me. They were outstanding. It is the best in the world. It was a really pleasant surprise.

4 years ago

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Tammy Prince George, VA

Best mortgage company with the best rate. I had a lady named Yasim and she was amazing start to finish. I would definitely go with them again because it was very easy. I think over the life of my loan I saved about a hundred and thirty thousand dollars.

4 years ago

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Shauna

My loan officer treated me like a friend or family. It was incredibly easy and they were helpful. I have four kids so I can't take time away from my kids or work. I was able to get it done after hours or in short phone calls. I am happy with my loan terms. I got exactly was I was hoping for.

4 years ago

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Anonymous Richmond, CA

This is my second time using AmeriSave. My first experience was pretty good so I used them again. The process is easy. I can do a majority of it through email or the portal. Responses are quick and concise. I hope they continue to do great work.

4 years ago

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Stephanie Savannah, GA

Michael was very patient and didn't pressure me. It was done in my time. Any questions I had, he answered and he would respond quickly, usually that day. I found it to be a favorable experience. There are a lot of documents to submit.

4 years ago

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Roger Saint Petersburg, FL

Anytime I needed anything or if they need anything they got a of hold me right away and get whatever they needed and it went very smoothly and didn't take very long at all to some orders. James was the person who I talked to this morning and he helped me through the the whole thing.

4 years ago

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Steven Clarks Mills, PA

They are very helpful very, very knowledgeable. Basically everything was done online and they came to me. Any questions or anything they had an answer they didn't have to get back to me because they answer me right on the spot. Very trustworthy.

4 years ago

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Deanna Big Prairie, OH

It was a very good experience. Everybody calls and everybody talks, Everything went smooth and they answered all the questions. They emailed A. S. A. P. it was a very smooth process. They answer every question and they were there for every step. Marjorie called me and her voice put me at ease and it was just the easiest process I ever had.

4 years ago

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James Twentynine Palms, CA

The process went so quick and easy and the people kept us informed. Amerisave asked for information and I sent it to them they looked it over they they kept us informed every step of the way. They were great with the communication.

4 years ago

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Michael Rozet, WY

Had a great experience with them. We just had a little bit of a hick up with getting a home inspection done because we live in a rural area but that was nothing against Amerisave, it was just trying to get somebody out here to do it. Every time I had a question it was easy to get answered.

4 years ago

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Andrew Plymouth, MA

I had sent in paperwork multiple times and it would have been nice if they could send you everything once rather than going back and forth a bunch of times but otherwise it was pretty good. Everybody I spoke with was great, very responsive and willing to help at all times. It was really convenient just to do it right from the computer and I'm happy I did it. For the most part no complaints.

4 years ago

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Karren Ooltewah, TN

I would refinance with AmeriSave again. I had a great experience my first and second time. It was very seamless. The representative I talked with explained things very well. Customer support was easy to convenes with. All my questions were answered. The title company we used was also great. I really enjoyed working with them.

4 years ago

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Raquel Cleveland, OH

Glad I did it. It felt comfortable. The process is really easy. It is really fast. I would recommend anyone who is interested to follow what the loan officer requests and check every day. My loan officer really helped me. They have employees who know what they are doing. I am super happy.

4 years ago

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Rudi Bessemer City, NC

Truly they are prompt with their responses and provided quality offers quickly. It is a very easy process. The only difficulty was at the end but overall it was easy and I was very pleased. When I needed help and wasn't able to get a hold of someone in customer support, they called me promptly. I had other offers but amerisave were the only ones the really walked me through the process.

4 years ago

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Golan Van Nuys, CA

Keep doing a great job. I found a better deal and they were able to match it. Everything is done online. I always dealt with the same guy when I called customer service and he was really easy to work with. They waived a lot of the fees foe me since I was a repeat customer. I would recommend.

4 years ago

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Anonymous Carson City, NV

I chose them because they had the top rating and I had a good experience. I had a bad experience with a previous mortgage company and with Amerisave it was smooth. I was very pleased. I think they are very good company. Their people seem to know what they are doing.

4 years ago

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Marsha Gilbert, AZ

Keep up the good work. I would definitely use it again in the future if I need it. I am very pleased with the service. It was quick and easy and very straightforward and easy to understand. Everyone I dealt with was pleasant and knowledgeable and efficient.

4 years ago

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Martha Shelton, WA

We’re glad we did it. We liked our officer. When we first talked with him, he answered all our questions and was straightforward with all the info. We were kept informed of all the steps and what was happening. It was an easy process to get through. It was a god experience.

4 years ago

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Zalmay Zapalmal Grovetown, GA

Super fast and super accurate! Thank you for all your help. Your service was good and very FAST. Many thanks for you kind and efficient service. An amazing service over all.Timothy Taylor provided me with outstanding service.

4 years ago

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Muhammad Khan Woburn, MA

The team I worked with; Sebastian Salinas and Amy Warford; both very responsive and helpful through out the entire process of applying for loan, to closing. I wanted to close 2 weeks earlier than the scheduled date. They helped me made that possible.

4 years ago

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Conrad Lake Worth, FL

The company is very trustworthy and they made it so their process is very easy and convenient. It was a good experience. They were a little over the op requiring receipts from things that don’t make sense but we were able to work our way through it. I was pleased that I got the best interest rate.

4 years ago

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Gary Freeport, FL

If I called they either answered or if they weren’t available, they called me back as soon as possible and answered my questions. Working with them is pretty painless. They are really helpful and friendly. Some of it is confusing.

4 years ago

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Michael Clarkdale, AZ

Our loan officer who handled both my loans, one a year and a half ago and then this year, was excellent. He did an excellent job. I was always able to get in contact with him. He is always returning phone calls and answering questions.

4 years ago

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Ronald Caswell Chesapeake, VA

They were easy to contact by phone, the web portal worked well and was easy to use, their rates were extremely competitive and I didn't have to talk to a machine when I called them...nor was I put on hold for hours like with so many of the other firms I talked to.

4 years ago

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Anonymous Fort Pierce, FL

Overall I am happy I went through the process. It took time to get everything done which was stressful but aside from that I’ve had no problems. It was all through the portal but it was much fasted the old way of doing things through the amil because it is hard to get all the documents scanned. He responded to all my calls and emails and did everything in their power to get things moving along.

4 years ago

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Nancy Highland, IL

I was pleased with Lauren she helped me over and over again. She was the first person I worked with. I got turned over to someone else and I wasn’t as pleased with that person because their fax machine didn’t work and she didn’t seem to listen.

4 years ago