Name: AmeriSave Mortgage
Rating: 4.9

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Verified Customer

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Greg

The process was professional. They ask all the right questions and did their due diligence so they will be around for a long time. They do their due diligence to protect themselves but still give the customer a good product. They are prompt to respond to any question.

5 years ago

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Verified Customer

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James

I think the key to any loan application process is the loan officer and Jill did a wonderful job. I can’t speak for others’ experiences but if you get Jill working for you, I think you get a first rate professional. Every time I called, I either got Jill directly or she called within an hour to get to my questions. It was excellent.

5 years ago

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Verified Customer

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Noneya

Amerisave followed through on all of their promises. I got the best rates available and the lowest cost to close. Michael was very informative as you could tell that he has been doing this job for quite some time now. Very reliable, honest and trustworthy!

5 years ago Edited January 10, 2024

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Verified Customer

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G

AmeriSave seems to be the best and they worked out for me. Basically everything is done online so as long as you are comfortable with that, it is fine. They gave me three contact numbers so if I had any questions, I could contact anybody.

5 years ago

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Verified Customer

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Anonymous Oreland, PA

My sister and brother in law used amerisave and recommended them to me. I am glad I listened. It was very easy to use the website and that made the process easy. I got great customer service because everyone was responsive except there were a few issue towards the end but it was positive overall. I have referred this organization to people I know looking to refinance.

5 years ago

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Verified Customer

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Anonymous Emerald Isle, NC

They gave me a good rate. The sales person was the reason I went back. He was not pushy and he explained everything. The beginning was wonderful but the closing person was a little lacking, and did a lot of needing things in a half an hour. They should understand that communication is essential.

5 years ago

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Verified Customer

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Gregory Hayward, CA

Everything is top notch. There was limited documentation, all the document they asked for, I provided. There was no application. The whole process took just over two weeks. I had previously tried to refinance with another company and they dragged.

5 years ago

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Verified Customer

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Anonymous Gilroy, CA

The loan originator I had worked with before and I found him reliable and trustworthy so I initiated a loan through him again. The process is very quick and straightforward. The people are available and quick to have answers which prove to be accurate and helpful.

5 years ago

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Verified Customer

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Robin Leander, TX

My experience was outstanding. Everybody I spoke to at AmeriSave was professional, courteous, and got me the answers I needed. They guided me through the process in a very expeditious way. The representative I dealt with exceptional. He did an excellent job. It was easy to navigate. I am glad I chose them.

5 years ago

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Verified Customer

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Jody Delray Beach, FL

They were offering very low interest rates that is why I chose them. I like that I can check the progress of my loans online. It was really good to be able to do that. My loan processor was able to answer all my questions when I needed. I am glad I did it.

5 years ago

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Verified Customer

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Anonymous Sandstone, MN

There were a couple of times when we sent information and they didn’t get it so we had to resend it. Anytime we had a question or problem, customer service got it taken care of so overall we are impressed with the company. They were fair with us and very helpful.

5 years ago

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Verified Customer

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Alona Holmdel, NJ

I am glad that I used Amerisave. The customer service was great. They’re responsive and knowledgeable. I had no problems with any of the people that I dealt with. The only thing I have had a problem with is that I think the money is being sent a day late so I get late fees.

5 years ago

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Verified Customer

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Ricardo Boston, MA

The whole process was easy. You just download all the information they request online. They have great customer service. The representatives are very accessible and the loan processor, Sharmaine, was very pleasant to work with. She returned calls when you left a message.

5 years ago

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Verified Customer

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Jona Concord, NC

The process took a little bit of time, I think that might have been because od Covid-19 since everybody was working from home, but other than that it was a very smooth, pleasant process. My loan officer was very understanding and cooperative and always there when I called.

5 years ago

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Verified Customer

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Danesa Sellersburg, IN

I would definitely use them again because the process was fast and the agent was able to answer all my questions quickly. I’ve had friends that have use other companies and they usually take much longer than mine did. It has been great.

5 years ago

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Verified Customer

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Thomas Traverse City, MI

Everything went pretty smooth. They were quick to contact if I needed extra information and to respond to any questions we had. The agent I spoke with when I was shopping was super knowledgeable and really helpful and we got good rates.

5 years ago

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Verified Customer

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Nailor Birmingham, Alabama

This team is great. Very patient and understanding. Highly recommend AmeriSave!

2 months ago

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Verified Customer

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Adelaida Hillsboro, Oregon

Fast processing, great customer service, knowledgeable people

2 months ago

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Verified Customer

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Thomas The Colony, Texas

Easy process from start to finish. Great communication and customer service.

2 months ago

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Ryan Mililani, HI

People are friendly and patient. They will work with you to get you approved.

2 months ago

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Verified Customer

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June Bass Lake, CA

They were very thorough and walked me through the entire process.

2 months ago

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Verified Customer

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Patricia

Everyone was really helpful with getting my loan approved..ty

2 months ago

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Lester

They are very professional and they let you know if changes are necessary for reaching the goal that I had set.

4 months ago

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Verified Customer

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Marla

AmeriSave is very easy to work with. Everyone i have encountered has been super friendly and helpful!

4 months ago

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Verified Customer

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Otto

Amerisave was great work with, kept me informed all way through. Was upfront about everything. Thank you

5 months ago

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Verified Customer

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Donna

Mike was truly fantastic, he made the process so easy and stress free. He was kind, professional and fast!

5 months ago

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Verified Customer

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Larry Lock

6 months ago

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Verified Customer

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Gloria

My experience with AmeriSave has been very positive. Everything was done promptly and professionally. I would recommend this group for any loans.

6 months ago

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Verified Customer

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Rhonda

I've had a frustrating experience with my claims. The support has been confusing and unhelpful, leading to denied claims based on unclear legal language. After a plumbing leak, I had to handle repairs myself and still haven't received my reimbursement. Overall, I'm not satisfied with the service.

1 year ago

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Verified Customer

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Anonymously

I had issues with my heater and Home Warranty was unresponsive, which was frustrating during the cold. I also had a problem with my dishwasher; the technician said it was too old for parts. Communication with customer service has been poor, and I'm still waiting for a resolution. Overall, my experience has been disappointing.

1 year ago

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Verified Customer

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Adelle

I've faced confusing and unhelpful support regarding my claims, including a plumbing leak that was denied. The response time was poor, especially during urgent situations. I had to manage repairs myself and still haven't received reimbursement. Overall, my experience with the service has been frustrating and disappointing.

1 year ago

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Verified Customer

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Joseph

I found the team to be incredibly knowledgeable and professional, providing a level of service that I haven't experienced elsewhere. Everything was satisfactory, and I have no complaints at this time. Overall, a positive experience that I highly recommend!

1 year ago Edited April 15, 2025

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Verified Customer

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John

I had an excellent experience with this service. Communication was prompt and helpful, making the entire process smooth and pleasant. I would highly recommend them to others based on my positive interactions and overall satisfaction.

1 year ago Edited April 15, 2025

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Verified Customer

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Tommy

I had a great experience with customer support. The representatives were knowledgeable and kept me informed throughout the process. Everything went smoothly, and I couldn't ask for more. Highly recommend their service!

1 year ago Edited April 15, 2025

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Verified Customer

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Tamara

I had an excellent experience with customer support. They were timely and professional, especially when I faced an issue with a check that blew away. They quickly canceled it and sent me a new one the next day. Overall, I'm very pleased with their service and how helpful they were.

1 year ago

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Verified Customer

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Donna

The communication was wonderful, making my experience very positive. However, I feel that there was no need for further discussion. Overall, I appreciate the service and thank you for the assistance!

1 year ago

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Verified Customer

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Charles

I had a positive experience overall, as my agent went above and beyond to ensure everything worked out for me. However, there were times when I didn't receive a return call, likely due to their busy schedule. I appreciate their hard work and just encourage them to keep it up. I'm grateful for their assistance!

1 year ago

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Verified Customer

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Anonymously

I had a generally positive experience with customer support. While there was a slight delay in getting an appraiser, which was likely due to scheduling and not Amerisave's fault, the overall process was smooth. The team was friendly, and I appreciated their assistance throughout.

1 year ago

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Verified Customer

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Eric

I had a positive experience overall. The team was incredibly supportive, especially Michael Wilson, who stayed with me throughout the process, even during the holidays. While there were some communication challenges with Lucas, we eventually got everything sorted out. I appreciate their dedication and assistance in resolving my issues.

1 year ago

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Verified Customer

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Tammie

I found the service to be very helpful and efficient. Although I haven't used it yet, I have high expectations. Overall, I believe it has been very good so far, and I hope it continues to maintain this quality.

1 year ago

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Verified Customer

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Bobbie

I had a fantastic experience! The team took care of all my needs and ensured everything was well-managed. Carrie Monk and Sal were exceptional, providing outstanding service. I couldn't have asked for anything better. Highly recommend!

1 year ago

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Verified Customer

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Leonard

I had a great experience! The service was consistent and prompt throughout the entire process, making everything run smoothly. I appreciate the attention to detail and responsiveness. Thank you for a perfect interaction!

1 year ago

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Verified Customer

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Anonymously

I had a good experience with customer service; they were efficient and followed through. However, the document processing took longer than expected, which was frustrating. Overall, I recommend the company for their capable staff but wish they improved their timeliness.

1 year ago

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Verified Customer

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Betty

I found the process to be informative, and the customer support was excellent. I received regular updates on the necessary items leading to the closing. While the overall process took longer than I anticipated, I was pleased with the experience and the assistance provided throughout.

1 year ago

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Verified Customer

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Vernon

I found AmeriSave Mortgage's customer support to be quite informative, which I appreciated. Overall, I had a positive experience and don't have any additional feedback to share at this time. Thank you for the assistance!

1 year ago

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Verified Customer

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Anonymously

I had a great experience with my mortgage process. The team went above and beyond to ensure everything was handled promptly. Both my loan underwriter and the originator were very helpful, making the entire process smooth and efficient. Highly satisfied with the service!

1 year ago

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Verified Customer

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Era

I had a mixed experience with the service. While I found some aspects satisfactory, others left much to be desired. Additionally, there were specific inquiries that went unanswered, which was disappointing. Overall, I hope they can improve their responsiveness and address concerns more effectively.

1 year ago

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Verified Customer

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Roger

I had a mostly positive experience, as all my questions were answered and issues resolved efficiently. However, I faced a minor problem with preprinted checks from AmeriSave, as one vendor refused to accept them due to specific date requirements. Overall, I'm satisfied but suggest clarifying details beforehand.

1 year ago

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Verified Customer

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Russell

I had a great experience with the service; they were really fast and attentive. I have no complaints about them at all. Overall, I found them to be excellent in their service, and I would definitely recommend them to others!

1 year ago

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Verified Customer

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James

I had a great experience with this company. They answered all my questions quickly and professionally, making the process easy and efficient. I would definitely recommend them for their excellent service!

1 year ago