Name: AmeriSave Mortgage
Rating: 4.9

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Verified Customer

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Eric Bridgeport, WV

The rates are lower than everyone else. It was really easy, it was quick and fast and efficient and they knew what they were doing and so it's wonderful. I always get quick responses to the emails from my agent, he's really fast and I don't have to wait around for answers.

4 years ago

Reply from AmeriSave Mortgage

Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 28th, 2022

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Verified Customer

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Charles Clyde, NC

They've been pretty honest. I would definitely recommend them. Everything was very quick, they gave me exactly what I needed, there were no delays or any other unknown pop ups. They had the best interest rate compared to anybody else and I'm glad I chose them.

4 years ago

Reply from AmeriSave Mortgage

Charles, We sincerely appreciate your feedback. We currently do not have enough information to reach out to you directly. Please contact our Customer Care Team at your earliest convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com so that we can assist you. We look forward to speaking with you.

May. 25th, 2022

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Verified Customer

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Donald Bad Axe, MI

It was easy to work with Amerisave Mortgage. The people we worked with were extremely helpful and helped us all the way through it. Anything that we weren't sure of, we asked them and they had the answer right away. We have been very happy with the whole process and I would highly recommend them.

4 years ago

Reply from AmeriSave Mortgage

Donald, We sincerely appreciate your feedback. We currently do not have enough information to reach out to you directly. Please contact our Customer Care Team at your earliest convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com so that we can assist you. We look forward to speaking with you.

May. 23rd, 2022

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Verified Customer

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Barbara Berg Durham, NC

Very easy online process from applying for a refinance to closing. Exceptional loan officer and quick response on questions. Annoying piece of this refinance was the constant letters concerning mortgage insurance. Too many letters on this topic.

4 years ago

Reply from AmeriSave Mortgage

Thank you for sharing your positive experience with us, Barbara Berg! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 5th, 2022

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Verified Customer

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Michelle Lone Jack, MO

Glad I choose AmeriSave - it was convenient and they work very quickly. We didn't have any hang ups and they work really quickly and kept me Informed of everything that was going on. I haven't been able to get online, so that's my only problem.

4 years ago

Reply from AmeriSave Mortgage

Michelle, Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 25th, 2022

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Verified Customer

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Elaine Pell City, AL

Customer support is always very responsive to any questions anything I need investigated. Everything is explained completely in a timely manner. The portal works very well. There was slow down because of covid but it is alright. I have enjoyed working with them.

4 years ago

Reply from AmeriSave Mortgage

Elaine, Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 25th, 2022

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Verified Customer

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Raul Midland, TX

It was convenient because I could do everything online and I didn't have to take anything anywhere.They explained everything really well, the lady would get with me every week to let me know where we were at at the process and if I needed to get her anything else. I really enjoyed it and would suggest it to anybody.

4 years ago

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Verified Customer

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Ineatha Norfolk, VA

They did a great job and they talked to me and explained everything. Good customer support. Any question that I had they answered it for me so that I could understand it. They're a good company and they work well with people and I have recommended them to my friends and family.

4 years ago

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Verified Customer

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Craig Cleveland, GA

It was a little a little repetitive or confusing at times but overall everything got accomplished. Once we started the process it went very well, the person that handled the loan for me was very professional and did a very good job at actually exceeding my expectations for what I would get.

4 years ago

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Verified Customer

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Tylor York, PA

I only ever talked to on the phone to Alexis and she just did an outstanding job anything I needed she handled it or fixed it very very fast. When the underwriters were asking for documents they weren't being specific enough.

4 years ago

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Verified Customer

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Joseph

Part of the problem was that I wasn't able to scan the documents that they needed so I had to go to a a local staples and have them faxed over to to amerisave a but I mean that was a personal problem.The representative who helped me out he was very very helpful and efficient and walk me through the whole process.

4 years ago

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Verified Customer

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Phillip Kokomo, IN

The person that we originally started dealing with had left and we got a new person and we had a little bit of a hiccup there, just a minute but it was nothing big, we had to send in a couple of things that we had already sent in once that that is just maybe a little bit of confusion with the transition but it was very pleasant and very quick.

4 years ago

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Verified Customer

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Anonymous

The person I worked with Michael. Amerisave was unbelievably great. And really really thankful to have him check process. They were with me every step of the way and from the beginning to completion and answered all of my questions and got it done.

4 years ago

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Verified Customer

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Marion Smithfield, VA

They were able the moving through very smoothly. There were some issues that they were able to get their team together and resolve pretty quickly but went went through for assessment quickly. Knowledgeable and and pleasant to work with.

4 years ago

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Verified Customer

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Michael Houston, TX

Amerisave was a great help. They helped with everything along the way. It was great. They were very patient. I did have a problem with my time zone and phone calls so I asked to be emailed and they worked with me. Everything was clear. They get back to you in a timely manner.

4 years ago

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Verified Customer

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Lauranne Lexington, KY

The website is very user friendly. They didn't ask for an over abundance of documents. A lot of other companies will keep coming back asking for more information. I got the rate I was promised. The process is pretty straightforward. They did reach out a minimal amount which was nice. I have refinance with them twice.

4 years ago

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Verified Customer

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Randy Edgewater, FL

We had a really good experience. The transaction was slow but everything went perfectly. There were no issues getting a hold of someone. We were so happy with them the first time we used it we refinanced with them again. It was amazing. We closed in like three weeks.

4 years ago

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Verified Customer

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Laura Sykesville, MD

I got a good loan rate. The settlement person was good. The overall experience was positive. I am happy I chose them with the service I got. It was all very smooth. I knew where everything stood by logging into the website. My processor was great to work with. It was an easy process.

4 years ago

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Verified Customer

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Elaine La Quinta, CA

All the information I needed, I got quickly. They were really prompt with their responses. They were really efficient and kept me updated throughout the process. I feel they got me the best rate. I really liked my experience both times I used them.

4 years ago

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Verified Customer

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Louis Placentia, CA

I used them for a previous loan and my loan agent was just brilliant so I used them again. The communication is great. It is very easy and straightforward. Overall it was good though the vetting process, though not bad, didn't quite align with the top ones. I think they could benefit from a referral program. I have referred them to friends.

4 years ago

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Verified Customer

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Dionne M Roswell, GA

I had a great experience with AmeriSave, rep was available ANYTIME I had questions, process was so easy it was almost too good to be true. But they were amazing and I'm so glad that my sister gave me their info. I highly recommend them.

4 years ago

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Verified Customer

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Alexis Aiken, SC

The process works fast. If I had questions and stuff I can always email the the guy that was working with me. He called me back or he emailed me back so I was always in touch with me if I needed him. I did quite a bit online and filled out some forms and stuff online and I didn't have any problems with them at all.

4 years ago

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Verified Customer

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Shannon New Orleans, LA

The gentleman Zack was very good at helping me find the right plan for me. He helped me feel comfortable using the program. The process is very simple and easy. It is very clear what we needed done. They are very knowledgeable and helpful.

4 years ago

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Verified Customer

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Reynold Freehold, NJ

It definitely worked, they were very good. The process is pretty smooth. I liked that it was online. It let me know where things were. It was easy to load on a computer. Everything is right there. It is a beneficial way of doing business. I am happy with them. They did a really good job walking me through the steps. It took a while for the funds.

4 years ago

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Verified Customer

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Sonya

Everything is done electronically. It is quick and easy. The only hang up was it took close to two weeks to get an appraiser in our area but that has nothing to do them. Amerisave is very responsive and kept us in the loop on our process. The processor Allison was just phenomenal.

4 years ago

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Verified Customer

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Stacy Sellersville, PA

I was in the process of using someone else and they were horrible so I looked for a different company and I am one hundred percent happy I chose Amerisave. It was vey easy. They were very helpful. Phone calls were returned immediately.

4 years ago

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Verified Customer

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Arnold Coulee Dam, WA

What they do is they are beyond excellent. Clint just made the entire process completely easy for us and we don't have to stress over anything. We even had a hiccup with our appraisal and he just kind of did everything for us and kept us in the loop and it's just kind of easy breezy.

4 years ago

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Verified Customer

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Jason Owens Cross Roads, AL

Responsiveness, respectfulness, and they answered any questions that I had during the process. They were very responsive to any questions I had and the whole process was seamless. Publishing the best experience and interest rate and everything else and and the lowest cost and I am happy I'm with them.

4 years ago

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Verified Customer

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Nicole Emmett, ID

They were one of the first mortgage companies to reach out to me. I had an excellent experience with them. The customer service was spectacular. They were available whenever I needed them. They answered my questions quickly. It made the process really easy.

4 years ago

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Verified Customer

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Travis Truth Or Consequences, NM

Great communication, they kept me up to date and answered any questions I had about the refinance process. They were so easy to work with. It is a great plan. The really made it simple and easy to understand. I am definitely glad I did it. I would recommend them to anybody.

4 years ago

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Verified Customer

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Audrey Athens, GA

I'll be letting all my friends and family know if they need to refinance or buy a home to contact Amerisave because it was quick and easy and the process took just a little bit over a week. Customer support was very helpful they answered all of my questions that I need answered

4 years ago

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Verified Customer

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Carlos Riverside, CA

They answered all my calls, I didn't have to wait for a call from them and they were very knowledgeable about the process. They were easy to get a hold of and the agents were polite. The interest was great and the payment was what I was looking forward to so it was very agreeable process.

4 years ago

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Verified Customer

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David Mount Joy, PA

The Amerisave process was excellent. One of the quickest settlements I've gone through from beginning to end was back in less than thirty days. Every question was answered I could call, I could email, I could process online. It was a good experience overall. It was the smoothest of sixteen mortgage refinances I've done.

4 years ago

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Verified Customer

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Rebecca Pittsburgh, PA

Customer supper was very responsive and answered all the questions I had. They provided me with all the information I needed to make the right decision. It was all very timely. I think I was closed in under thirty days. It was efficient and easy.

4 years ago

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Verified Customer

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Karen Saint Petersburg, FL

Using AmeriSave is super easy. Everything is done electronically. I didn’t have to leave my house. They even sent a closer to my home. The people were very reactive and very responsive with everything I needed. I didn’t feel any pressure from them to make certain decisions. I never felt like the disappeared on me.

4 years ago

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Verified Customer

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Uche

I am very glad I did it. I chose them because I was looking to reduce my interest rate. I was very impressed with their professionalism and the quality of their responses. My agent walked me though it. They were quick to respond to my emails. He provided me with all the information I needed.

4 years ago

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Verified Customer

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Marina Phillips, ME

Everything was done to my satisfaction. We had some problems with the appraisal, it took two months to get one, but that had nothing to do with Amerisave. Amerisave was with me all the way. They called me almost daily to guide and support me. They were outstanding. It is the best in the world. It was a really pleasant surprise.

4 years ago

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Verified Customer

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Tammy Prince George, VA

Best mortgage company with the best rate. I had a lady named Yasim and she was amazing start to finish. I would definitely go with them again because it was very easy. I think over the life of my loan I saved about a hundred and thirty thousand dollars.

4 years ago

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Verified Customer

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Shauna

My loan officer treated me like a friend or family. It was incredibly easy and they were helpful. I have four kids so I can't take time away from my kids or work. I was able to get it done after hours or in short phone calls. I am happy with my loan terms. I got exactly was I was hoping for.

4 years ago

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Verified Customer

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Anonymous Richmond, CA

This is my second time using AmeriSave. My first experience was pretty good so I used them again. The process is easy. I can do a majority of it through email or the portal. Responses are quick and concise. I hope they continue to do great work.

4 years ago

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Verified Customer

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Mary

I was very happy with my mortgage refinance. It was quick. It was easy. Everything was done online. The documents were sent to me online. Someone from amerisave helped me through the process. They took care of me. If there were any issues, they were resolved quickly.

4 years ago

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Verified Customer

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Earlean Pasadena, CA

This is my second time. I used the same person because they were very good explaining things to me. I really appreciated him. I have recommended him to my friends and family. It takes a reasonable amount of time. They are very attentive. I get a better rate with them. I checked a lot of other companies.

4 years ago

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Verified Customer

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Stephanie Savannah, GA

Michael was very patient and didn't pressure me. It was done in my time. Any questions I had, he answered and he would respond quickly, usually that day. I found it to be a favorable experience. There are a lot of documents to submit.

4 years ago

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Verified Customer

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Donald Hickman, NE

Highly recommend amerisave. Anytime I needed to get a hold of someone, someone responded with a few hours. They did a great job. I would continue doing business with them in the futures. It is flexible and easy. I am glad I did it.

4 years ago

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Verified Customer

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James Twentynine Palms, CA

The process went so quick and easy and the people kept us informed. Amerisave asked for information and I sent it to them they looked it over they they kept us informed every step of the way. They were great with the communication.

4 years ago

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Verified Customer

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Roger Saint Petersburg, FL

Anytime I needed anything or if they need anything they got a of hold me right away and get whatever they needed and it went very smoothly and didn't take very long at all to some orders. James was the person who I talked to this morning and he helped me through the the whole thing.

4 years ago

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Verified Customer

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Deanna Big Prairie, OH

It was a very good experience. Everybody calls and everybody talks, Everything went smooth and they answered all the questions. They emailed A. S. A. P. it was a very smooth process. They answer every question and they were there for every step. Marjorie called me and her voice put me at ease and it was just the easiest process I ever had.

4 years ago

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Verified Customer

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Steven Clarks Mills, PA

They are very helpful very, very knowledgeable. Basically everything was done online and they came to me. Any questions or anything they had an answer they didn't have to get back to me because they answer me right on the spot. Very trustworthy.

4 years ago

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Verified Customer

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Andrew Plymouth, MA

I had sent in paperwork multiple times and it would have been nice if they could send you everything once rather than going back and forth a bunch of times but otherwise it was pretty good. Everybody I spoke with was great, very responsive and willing to help at all times. It was really convenient just to do it right from the computer and I'm happy I did it. For the most part no complaints.

4 years ago

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Verified Customer

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Michael Rozet, WY

Had a great experience with them. We just had a little bit of a hick up with getting a home inspection done because we live in a rural area but that was nothing against Amerisave, it was just trying to get somebody out here to do it. Every time I had a question it was easy to get answered.

4 years ago