Name: AmeriSave Mortgage
Rating: 4.9

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Verified Customer

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Nancy Highland, IL

I was pleased with Lauren she helped me over and over again. She was the first person I worked with. I got turned over to someone else and I wasn’t as pleased with that person because their fax machine didn’t work and she didn’t seem to listen.

4 years ago

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Verified Customer

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Christopher Winter Springs, FL

Very pleased with them because they have come through. It is a good low loan cost. They were able to work with me which is never easy because I am self employed. They were efficient and got things done on time and came in at the rate they quoted. All my questions were answered and they made the process as easy as possible.

4 years ago

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Verified Customer

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Sergio Barragan Wilmington, CA

I loved doing business with them , everyone I talked to at Amerisave were very knowledgeable about everything, I really liked the fact that you can almost do everything online. Thank you Amerisave for making my home refinance pleasurable.

4 years ago

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Verified Customer

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Kenyon Bush Baltimore, MD

Everything thing went well except a issue I had multiple times were AmeriSave pulled my name from the internet on the initial application. Which lead to them pulling a guy that lived in another state. This guy with my same name was called at least 3 times about my loan. I asked for it to be fixed on multiple occasions but even down to my signing agent he was given the information of the guy in the other state and didn't show for my initial closing because of it. I recommend that information is not pulled from the internet to apply to applications to avoid this.

4 years ago

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Verified Customer

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Ronald Mount Laurel, NJ

America Save is good for anyone looking for a mortgage. I would highly recommend them. My loan officer was extremely professional and personable. He was absolutely supportive every step of the way. If we had an issues or missing anything, he was able to help us get the appropriate documents uploaded into the system.

4 years ago

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Verified Customer

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Robert Santa Fe Springs, CA

I’m glad I chose Amerisave because it had met all my needs. Everything is online and I am not so good at online things so I did sometimes have issues doing the stuff but when I called customer service, they were there for me every time. I am glad I went with them.

4 years ago

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Verified Customer

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Anonymous Olympia, WA

All was good. I checked other mortgage companies and I got the best feedback when I talked with AmeriSave. The gentleman I dealt with was very knowledgeable and answered the questions I needed answered. Sometimes he even gave me information I didn’t ask for.

4 years ago

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Verified Customer

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Robin Ainsworth Reno, NV

Website portal made uploading documents quick and efficient. Other mortgage companies told me since I was self employed it could take 6 weeks- 3 months to get my loan processed. Happy to say AmeriSave was able to process in 4 weeks!

4 years ago

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Verified Customer

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José Díaz Miami, FL

Agent, William D., was very professional, transparent, and honest, since the first time I spoke with him. Everything went smooth and with no "surprises". I would go with AMERISAVE again if I have to deal with a mortgage again.

4 years ago

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Verified Customer

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Daniel Falls Church, VA

They were there 100% of the time. The loan officer was remarkable. She did a perfect job, guided me through the whole closing process, kept me informed, and was able to provide the same rate as a different company that I was considering, so I went with AmeriSave. I recommend them highly.

4 years ago

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Verified Customer

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Thomas Mountain Ranch, CA

They were the ones who initially financed us. Sean was our agent and he was wonderful last time and he was great this time. Everyone was nice and I got all the information I needed. I can’t say enough good things about my agent. He was great. he was always available and he is very knowledgeable.

4 years ago

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Verified Customer

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Michael Vail, AZ

I am glad I went with Amerisave because my prior mortgage service wasn’t working with my on my refinance. Every stage of the process the person I worked with answered all my questions. Everything turned out like they said it would.

4 years ago

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Verified Customer

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Clint Mayfield Kissimmee, FL

AmeriSave is easy use. Kent, our loan originator, was amazing! She did everything she could to make sure we got the best deal possible. She explained every step and every detail we had questions about. Overall, a pleasure to work with such a great company.

4 years ago

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Verified Customer

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Christopher Hofmeister Bradenton, FL

They were upfront with the process and stuck to the timeline. They told me what to expect and thats exactly the way things happenned. They listened to my questions and answered them all in a quick and polite manner. This is the best refi I have ever been involved with. Thanks AmeriSave!!

4 years ago

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Verified Customer

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Terry Hendersonville, NC

Amerisave did a really good job. There was some delay with the shipping because of weather but that was out of their control and the process was easy, I knew exactly what I needed to do. The originator of the loan was very helpful and attentive. I saved money which is what is important.

4 years ago

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Verified Customer

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Jeremy Waynesboro, VA

We’ve been really happy with the process. It is really easy to make payments. Out loan consultant was absolutely amazing. She went well above and beyond. She answered our questions after hours throughout the whole process. We love her.

4 years ago

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Verified Customer

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Donna Klamath Falls, OR

The process took about a month. The loan processor kept in contact with me through the whole thing. They didn’t go a few days without checking in on me and letting me know how things were. All my questions were answered immediately. I couldn’t be more pleased with the interest rate.

4 years ago

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Verified Customer

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Ronald Edgewood, NM

There were some delays and I don’t know what the reason for them was but the primary person I was dealing with was very good about answering questions and getting the loan approved. He did a great job. I appreciate everything he did.

4 years ago

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Verified Customer

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Richard Pasco, WA

We looked at ten other mortgage servicers and amerisave had the absolute lowest prices and the best customer service, we’ve had a great experience. We were able to close within three weeks. They walk you through every step and answer all our emails right away.

4 years ago

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Verified Customer

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Gerardo Tucson, AZ

I had a good experience, everything worked out the way I had supposed it would. There were many minor things that they were looking at and the process was kind of long and drawn out but it was necessary. The agent I talked to kept me well informed of everything that was going on and was very helpful so I have no complaints at all. Everything was very clear. I would rate it very high as far as service is concerned. I have confidence that that they will give me the information that I need.

4 years ago

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Verified Customer

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Betty Mount Juliet, TN

My loan officer was incredible. He was knowledgeable. He was courteous. He was helpful and always there to answer questions. It is over the phone but they made it easy to navigate. There was some issues because of the AT&T bombing in Nashville and it messed up the phone and computer networks but they navigated it well.

5 years ago

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Verified Customer

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Erl Downey, CA

They have amazing staff. My loan originator was amazing to work with. They are fortunate to have such dedicated employees that work around the clock to answer all our questions. They made it super easy to gather my information safely.

5 years ago

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Verified Customer

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Debrah Laurel, MD

If anyone wants to buy a home or refinance their home, I think they should give amerisave a chance at it. They will get the good quality service I received. It was a great experience. My loan officer kept me informed every day. He is the best loan officer ever.

5 years ago

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Verified Customer

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Catharine Douglasville, GA

The person I worked with was beyond excellent. He was the perfect person for the job. He was patient and understanding. He never left me hanging. He always answered my emails and questions. I am very glad I went with amerisave mortgage. The process took a long time but it was well worth it.

5 years ago

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Verified Customer

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Meenakshi Vijayaraghavan Mandeville, LA

From the day I reached out to the agent, the responses were timely and efficient. The agent listened to me, was willing to speak to another family member , explain things I didn‚Äôt understand clearly , and work with my time and within my comfort zone.

5 years ago

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Verified Customer

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Cathy Ewing Middletown, DE

They made Signing documents an easy process and The mortgage rep stayed with me through the whole process! The refi didn‚Äôt take long and AmeriSave gave me the best rate and didn‚Äôt charge much for the refi not like other companies! Would highly recommend!

5 years ago

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Verified Customer

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Will S. Annville, PA

Fast Easy Process with Great Rates. The team answered any questions immediately and the online Mortgage link provided me with details of what was needed and what was completed. I knew daily where I was is the process. My loan closed within 45 days of filling out application and talking to my loan representative.

5 years ago

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Verified Customer

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Xinhang Zhu West Palm Beach, FL

Both rate and service are great. Mr. P and Ms. H did excellent job providing me prompt answers, accurate info, and explained terms in details with much patience. They also followed up actions for me. I am very happy I closed my mortgage with great rate in timing manner.

5 years ago

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Verified Customer

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Elizabeth Boca Raton, FL

Chose them because the the loan person who called us was really professional and answered all of our questions and the company had really good reviews online. My questions were answered quickly. There was good communication all the way through. I am glad we choose them.

5 years ago

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Verified Customer

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Michael Heber City, UT

The person I worked with was the most genuine person that I’ve talked to. I wasn’t pressured. He just asked what I wanted and found a loan that suited my needs and guided me through the whole process. He was also always easily reachable.

5 years ago

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Verified Customer

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James Trimble, MO

The person I worked with, Christopher, was always very responsive. The only time he didn’t reply the same day was when he was sick with corona virus. The response time was fast and the information provided was quality. Everything was great. I have no complaints.

5 years ago

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Verified Customer

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Robert Wilmington, OH

Overall they are really good. There was some confusion at the end with sending checks but it was very easy and a simple refinance. They seem to have the best rates. Heather was very informed and easy to get a hold of. I am happy with my experience.

5 years ago

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Verified Customer

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Madison Copper Hill, VA

I'm glad I went with AmeriSave because they offered me the best rates and service. They were very prompt and helpful throughout the whole process. The process was very easy and they always provided me with accurate information. They are very trustworthy.

5 years ago

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Verified Customer

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Monette Auburn, WA

A friend referred me to AmeriSave and I used them for my refinance. It was a quick, easy, and simple process. They always updated me with the status of where things were at on the website. They always get back to me when I have questions.

5 years ago

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Verified Customer

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Joyce Newport News, VA

They were very quick, efficient, and handled everything well. They knew all the answers to questions I had and they were just fantastic. They had my process finished in a month and a half. The whole experience was just fantastic.

5 years ago

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Verified Customer

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Marsha Midlothian, VA

I really like that I could complete my application online. It was a fairly easy process and the only issue I had was my loan originator got sick in the middle of the process. It slowed things down a little bit, and I was confused because no one communicated he had gotten sick. Aside from that, she was very prompt and would call or email me back immediately.

5 years ago

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Verified Customer

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Joseph Langhorne, PA

We were looking to capitalize on lower interest rates and we're definitely glad we went with them. They have a portal that is easy to use and the folks that we deal with are available and accessible throughout the whole process.

5 years ago

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Verified Customer

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James Tampa, FL

I did a lot of research on other mortgage lenders and AmeriSave was able to provide me with the best package and rate for what I was looking for. The individual we worked with gave us exceptional service and had a wonderful response time. It was so easy to do everything electronically and they made everything straightforward and simplistic.

5 years ago

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Verified Customer

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Anonymous Lady Lake, FL

One of AmeriSave's representatives reached out to me and gave me a better deal than I thought I'd get. They were very convenient to use, but there was poor communication once I was in the middle of the process. I wish they would communicate better because it's hard to get a hold of anybody.

5 years ago

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Verified Customer

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Benjamin Tanner, AL

I chose them because our refinance rates in the spring. It was easy process I guess that they had my information already so I didn't have to do a whole lot of extra work and their rate was pretty good. I believe Amber S was my person in charge of my loan and she was just very helpful and she didn't waste my time.

5 years ago

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Verified Customer

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Gregory Prince George, VA

it was speedy and it was effortless on my part and Josh was very knowledgeable about the whole process for me. Customer support was knowledgeable on everything I needed and when I did have to email them they get back with me in a timely fashion. I was referred to AmeriSave by a friend and I'm very pleased that I did.

5 years ago

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Verified Customer

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Keith

They are very friendly at this company. It was easy dealing with them through the internet. They were also easy to get a hold of over the phone. If I had any questions, they were very professional and had every answer I needed.

5 years ago

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Verified Customer

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Anonymous

They always got back to me in a timely manner. The loan process was much faster than the originally projected time since they were so responsive to my documentation. They were timely and able to solve issues on the first try.

5 years ago

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Verified Customer

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Aaron

My mortgage specialist was very friendly. They offered me a competitive rate. There were a lot of steps throughout the process and many pieces of evidence I had to submit. There was a lot of back and forth, but it was still a good process. They were very good at staying in touch.

5 years ago

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Verified Customer

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Kody

Customer service was very quick to respond and clear as to what I was getting myself into. They are very trustworthy and had transparency. One issue I had is I paid my property taxes through my mortgage refinance, but it hasn't posted to the county yet. I'm just trying to find where my payment is.

5 years ago

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Verified Customer

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Greg

The process was professional. They ask all the right questions and did their due diligence so they will be around for a long time. They do their due diligence to protect themselves but still give the customer a good product. They are prompt to respond to any question.

5 years ago

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Verified Customer

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James

I think the key to any loan application process is the loan officer and Jill did a wonderful job. I can’t speak for others’ experiences but if you get Jill working for you, I think you get a first rate professional. Every time I called, I either got Jill directly or she called within an hour to get to my questions. It was excellent.

5 years ago

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Noneya

Amerisave followed through on all of their promises. I got the best rates available and the lowest cost to close. Michael was very informative as you could tell that he has been doing this job for quite some time now. Very reliable, honest and trustworthy!

5 years ago Edited January 10, 2024

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G

AmeriSave seems to be the best and they worked out for me. Basically everything is done online so as long as you are comfortable with that, it is fine. They gave me three contact numbers so if I had any questions, I could contact anybody.

5 years ago

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Robin Leander, TX

My experience was outstanding. Everybody I spoke to at AmeriSave was professional, courteous, and got me the answers I needed. They guided me through the process in a very expeditious way. The representative I dealt with exceptional. He did an excellent job. It was easy to navigate. I am glad I chose them.

5 years ago