Name: AmeriSave Mortgage
Rating: 4.8

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Verified Customer

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Uche

I am very glad I did it. I chose them because I was looking to reduce my interest rate. I was very impressed with their professionalism and the quality of their responses. My agent walked me though it. They were quick to respond to my emails. He provided me with all the information I needed.

4 years ago

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Verified Customer

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Stephanie Savannah, GA

Michael was very patient and didn't pressure me. It was done in my time. Any questions I had, he answered and he would respond quickly, usually that day. I found it to be a favorable experience. There are a lot of documents to submit.

4 years ago

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Verified Customer

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Donald Hickman, NE

Highly recommend amerisave. Anytime I needed to get a hold of someone, someone responded with a few hours. They did a great job. I would continue doing business with them in the futures. It is flexible and easy. I am glad I did it.

4 years ago

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Verified Customer

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Andrew Plymouth, MA

I had sent in paperwork multiple times and it would have been nice if they could send you everything once rather than going back and forth a bunch of times but otherwise it was pretty good. Everybody I spoke with was great, very responsive and willing to help at all times. It was really convenient just to do it right from the computer and I'm happy I did it. For the most part no complaints.

4 years ago

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Verified Customer

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Michael Rozet, WY

Had a great experience with them. We just had a little bit of a hick up with getting a home inspection done because we live in a rural area but that was nothing against Amerisave, it was just trying to get somebody out here to do it. Every time I had a question it was easy to get answered.

4 years ago

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Verified Customer

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James Twentynine Palms, CA

The process went so quick and easy and the people kept us informed. Amerisave asked for information and I sent it to them they looked it over they they kept us informed every step of the way. They were great with the communication.

4 years ago

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Verified Customer

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Deanna Big Prairie, OH

It was a very good experience. Everybody calls and everybody talks, Everything went smooth and they answered all the questions. They emailed A. S. A. P. it was a very smooth process. They answer every question and they were there for every step. Marjorie called me and her voice put me at ease and it was just the easiest process I ever had.

4 years ago

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Verified Customer

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Steven Clarks Mills, PA

They are very helpful very, very knowledgeable. Basically everything was done online and they came to me. Any questions or anything they had an answer they didn't have to get back to me because they answer me right on the spot. Very trustworthy.

4 years ago

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Verified Customer

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Roger Saint Petersburg, FL

Anytime I needed anything or if they need anything they got a of hold me right away and get whatever they needed and it went very smoothly and didn't take very long at all to some orders. James was the person who I talked to this morning and he helped me through the the whole thing.

4 years ago

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Verified Customer

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Karren Ooltewah, TN

I would refinance with AmeriSave again. I had a great experience my first and second time. It was very seamless. The representative I talked with explained things very well. Customer support was easy to convenes with. All my questions were answered. The title company we used was also great. I really enjoyed working with them.

4 years ago

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Verified Customer

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Anonymous Carson City, NV

I chose them because they had the top rating and I had a good experience. I had a bad experience with a previous mortgage company and with Amerisave it was smooth. I was very pleased. I think they are very good company. Their people seem to know what they are doing.

4 years ago

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Verified Customer

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Golan Van Nuys, CA

Keep doing a great job. I found a better deal and they were able to match it. Everything is done online. I always dealt with the same guy when I called customer service and he was really easy to work with. They waived a lot of the fees foe me since I was a repeat customer. I would recommend.

4 years ago

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Verified Customer

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Rudi Bessemer City, NC

Truly they are prompt with their responses and provided quality offers quickly. It is a very easy process. The only difficulty was at the end but overall it was easy and I was very pleased. When I needed help and wasn't able to get a hold of someone in customer support, they called me promptly. I had other offers but amerisave were the only ones the really walked me through the process.

4 years ago

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Verified Customer

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Raquel Cleveland, OH

Glad I did it. It felt comfortable. The process is really easy. It is really fast. I would recommend anyone who is interested to follow what the loan officer requests and check every day. My loan officer really helped me. They have employees who know what they are doing. I am super happy.

4 years ago

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Verified Customer

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Marsha Gilbert, AZ

Keep up the good work. I would definitely use it again in the future if I need it. I am very pleased with the service. It was quick and easy and very straightforward and easy to understand. Everyone I dealt with was pleasant and knowledgeable and efficient.

4 years ago

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Verified Customer

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Martha Shelton, WA

We’re glad we did it. We liked our officer. When we first talked with him, he answered all our questions and was straightforward with all the info. We were kept informed of all the steps and what was happening. It was an easy process to get through. It was a god experience.

4 years ago

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Verified Customer

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Zalmay Zapalmal Grovetown, GA

Super fast and super accurate! Thank you for all your help. Your service was good and very FAST. Many thanks for you kind and efficient service. An amazing service over all.Timothy Taylor provided me with outstanding service.

4 years ago

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Verified Customer

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Muhammad Khan Woburn, MA

The team I worked with; Sebastian Salinas and Amy Warford; both very responsive and helpful through out the entire process of applying for loan, to closing. I wanted to close 2 weeks earlier than the scheduled date. They helped me made that possible.

4 years ago

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Verified Customer

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Conrad Lake Worth, FL

The company is very trustworthy and they made it so their process is very easy and convenient. It was a good experience. They were a little over the op requiring receipts from things that don’t make sense but we were able to work our way through it. I was pleased that I got the best interest rate.

4 years ago

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Verified Customer

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Gary Freeport, FL

If I called they either answered or if they weren’t available, they called me back as soon as possible and answered my questions. Working with them is pretty painless. They are really helpful and friendly. Some of it is confusing.

4 years ago

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Verified Customer

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Michael Clarkdale, AZ

Our loan officer who handled both my loans, one a year and a half ago and then this year, was excellent. He did an excellent job. I was always able to get in contact with him. He is always returning phone calls and answering questions.

4 years ago

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Verified Customer

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Ronald Caswell Chesapeake, VA

They were easy to contact by phone, the web portal worked well and was easy to use, their rates were extremely competitive and I didn't have to talk to a machine when I called them...nor was I put on hold for hours like with so many of the other firms I talked to.

4 years ago

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Verified Customer

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Anonymous Fort Pierce, FL

Overall I am happy I went through the process. It took time to get everything done which was stressful but aside from that I’ve had no problems. It was all through the portal but it was much fasted the old way of doing things through the amil because it is hard to get all the documents scanned. He responded to all my calls and emails and did everything in their power to get things moving along.

4 years ago

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Verified Customer

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Christopher Winter Springs, FL

Very pleased with them because they have come through. It is a good low loan cost. They were able to work with me which is never easy because I am self employed. They were efficient and got things done on time and came in at the rate they quoted. All my questions were answered and they made the process as easy as possible.

4 years ago

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Verified Customer

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Dustin Lebanon, IN

They offered me the best rate. I am glad I chose them. There have been no issues. I don’t feel like it was complicated due to their willingness to explain things. I took a long time but no matter who use it is going to take that long.

4 years ago

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Verified Customer

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Nancy Highland, IL

I was pleased with Lauren she helped me over and over again. She was the first person I worked with. I got turned over to someone else and I wasn’t as pleased with that person because their fax machine didn’t work and she didn’t seem to listen.

4 years ago

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Verified Customer

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Sergio Barragan Wilmington, CA

I loved doing business with them , everyone I talked to at Amerisave were very knowledgeable about everything, I really liked the fact that you can almost do everything online. Thank you Amerisave for making my home refinance pleasurable.

4 years ago

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Verified Customer

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Kenyon Bush Baltimore, MD

Everything thing went well except a issue I had multiple times were AmeriSave pulled my name from the internet on the initial application. Which lead to them pulling a guy that lived in another state. This guy with my same name was called at least 3 times about my loan. I asked for it to be fixed on multiple occasions but even down to my signing agent he was given the information of the guy in the other state and didn't show for my initial closing because of it. I recommend that information is not pulled from the internet to apply to applications to avoid this.

4 years ago

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Verified Customer

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Anonymous Olympia, WA

All was good. I checked other mortgage companies and I got the best feedback when I talked with AmeriSave. The gentleman I dealt with was very knowledgeable and answered the questions I needed answered. Sometimes he even gave me information I didn’t ask for.

4 years ago

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Verified Customer

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Robert Santa Fe Springs, CA

I’m glad I chose Amerisave because it had met all my needs. Everything is online and I am not so good at online things so I did sometimes have issues doing the stuff but when I called customer service, they were there for me every time. I am glad I went with them.

4 years ago

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Verified Customer

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Ronald Mount Laurel, NJ

America Save is good for anyone looking for a mortgage. I would highly recommend them. My loan officer was extremely professional and personable. He was absolutely supportive every step of the way. If we had an issues or missing anything, he was able to help us get the appropriate documents uploaded into the system.

4 years ago

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Verified Customer

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Robin Ainsworth Reno, NV

Website portal made uploading documents quick and efficient. Other mortgage companies told me since I was self employed it could take 6 weeks- 3 months to get my loan processed. Happy to say AmeriSave was able to process in 4 weeks!

5 years ago

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Verified Customer

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José Díaz Miami, FL

Agent, William D., was very professional, transparent, and honest, since the first time I spoke with him. Everything went smooth and with no "surprises". I would go with AMERISAVE again if I have to deal with a mortgage again.

5 years ago

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Verified Customer

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Daniel Falls Church, VA

They were there 100% of the time. The loan officer was remarkable. She did a perfect job, guided me through the whole closing process, kept me informed, and was able to provide the same rate as a different company that I was considering, so I went with AmeriSave. I recommend them highly.

5 years ago

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Verified Customer

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Michael Vail, AZ

I am glad I went with Amerisave because my prior mortgage service wasn’t working with my on my refinance. Every stage of the process the person I worked with answered all my questions. Everything turned out like they said it would.

5 years ago

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Verified Customer

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Thomas Mountain Ranch, CA

They were the ones who initially financed us. Sean was our agent and he was wonderful last time and he was great this time. Everyone was nice and I got all the information I needed. I can’t say enough good things about my agent. He was great. he was always available and he is very knowledgeable.

5 years ago

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Verified Customer

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Clint Mayfield Kissimmee, FL

AmeriSave is easy use. Kent, our loan originator, was amazing! She did everything she could to make sure we got the best deal possible. She explained every step and every detail we had questions about. Overall, a pleasure to work with such a great company.

5 years ago

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Verified Customer

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Christopher Hofmeister Bradenton, FL

They were upfront with the process and stuck to the timeline. They told me what to expect and thats exactly the way things happenned. They listened to my questions and answered them all in a quick and polite manner. This is the best refi I have ever been involved with. Thanks AmeriSave!!

5 years ago

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Verified Customer

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Jeremy Waynesboro, VA

We’ve been really happy with the process. It is really easy to make payments. Out loan consultant was absolutely amazing. She went well above and beyond. She answered our questions after hours throughout the whole process. We love her.

5 years ago

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Verified Customer

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Terry Hendersonville, NC

Amerisave did a really good job. There was some delay with the shipping because of weather but that was out of their control and the process was easy, I knew exactly what I needed to do. The originator of the loan was very helpful and attentive. I saved money which is what is important.

5 years ago

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Verified Customer

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Ronald Edgewood, NM

There were some delays and I don’t know what the reason for them was but the primary person I was dealing with was very good about answering questions and getting the loan approved. He did a great job. I appreciate everything he did.

5 years ago

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Verified Customer

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Donna Klamath Falls, OR

The process took about a month. The loan processor kept in contact with me through the whole thing. They didn’t go a few days without checking in on me and letting me know how things were. All my questions were answered immediately. I couldn’t be more pleased with the interest rate.

5 years ago

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Verified Customer

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Richard Pasco, WA

We looked at ten other mortgage servicers and amerisave had the absolute lowest prices and the best customer service, we’ve had a great experience. We were able to close within three weeks. They walk you through every step and answer all our emails right away.

5 years ago

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Verified Customer

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Gerardo Tucson, AZ

I had a good experience, everything worked out the way I had supposed it would. There were many minor things that they were looking at and the process was kind of long and drawn out but it was necessary. The agent I talked to kept me well informed of everything that was going on and was very helpful so I have no complaints at all. Everything was very clear. I would rate it very high as far as service is concerned. I have confidence that that they will give me the information that I need.

5 years ago

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Verified Customer

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Betty Mount Juliet, TN

My loan officer was incredible. He was knowledgeable. He was courteous. He was helpful and always there to answer questions. It is over the phone but they made it easy to navigate. There was some issues because of the AT&T bombing in Nashville and it messed up the phone and computer networks but they navigated it well.

5 years ago

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Verified Customer

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Erl Downey, CA

They have amazing staff. My loan originator was amazing to work with. They are fortunate to have such dedicated employees that work around the clock to answer all our questions. They made it super easy to gather my information safely.

5 years ago

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Verified Customer

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Catharine Douglasville, GA

The person I worked with was beyond excellent. He was the perfect person for the job. He was patient and understanding. He never left me hanging. He always answered my emails and questions. I am very glad I went with amerisave mortgage. The process took a long time but it was well worth it.

5 years ago

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Verified Customer

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Debrah Laurel, MD

If anyone wants to buy a home or refinance their home, I think they should give amerisave a chance at it. They will get the good quality service I received. It was a great experience. My loan officer kept me informed every day. He is the best loan officer ever.

5 years ago

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Verified Customer

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Meenakshi Vijayaraghavan Mandeville, LA

From the day I reached out to the agent, the responses were timely and efficient. The agent listened to me, was willing to speak to another family member , explain things I didn‚Äôt understand clearly , and work with my time and within my comfort zone.

5 years ago

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Verified Customer

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Cathy Ewing Middletown, DE

They made Signing documents an easy process and The mortgage rep stayed with me through the whole process! The refi didn‚Äôt take long and AmeriSave gave me the best rate and didn‚Äôt charge much for the refi not like other companies! Would highly recommend!

5 years ago