Best Company Guarantee AmeriSave Mortgage Logo

AmeriSave Mortgage

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9.9

Overall Score

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Charles

I had a positive experience overall, as my agent went above and beyond to ensure everything worked out for me. However, there were times when I didn't receive a return call, likely due to their busy schedule. I appreciate their hard work and just encourage them to keep it up. I'm grateful for their assistance!

11 months ago

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Tamara

I had an excellent experience with customer support. They were timely and professional, especially when I faced an issue with a check that blew away. They quickly canceled it and sent me a new one the next day. Overall, I'm very pleased with their service and how helpful they were.

11 months ago

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Eric

I had a positive experience overall. The team was incredibly supportive, especially Michael Wilson, who stayed with me throughout the process, even during the holidays. While there were some communication challenges with Lucas, we eventually got everything sorted out. I appreciate their dedication and assistance in resolving my issues.

11 months ago

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Anonymously

I had a generally positive experience with customer support. While there was a slight delay in getting an appraiser, which was likely due to scheduling and not Amerisave's fault, the overall process was smooth. The team was friendly, and I appreciated their assistance throughout.

11 months ago

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Kirk

Because it was fast and easy. Jessica was great.

1 month ago

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John

Very quick and easy to work with. I highly recommend them.

1 month ago

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Jon

They were all professional in their positions.

1 month ago

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Timothy

Great people and great company to be affiliated with.

1 month ago

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Eric

Comprehensive service and the best interest rate.

1 month ago

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Peter

They were the first of many to contact me with a quote but did not pressure me afterwards. They were always there for any questions during the process and very patient with me and my limited computer skills. Their effort made things go very smoothly.

3 months ago

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Donald

I found the interactions with AmeriSave's loan officers and processors to be efficient, complete in the assistance and information provided, and exceptionally personable. AmeriSave will be my first choice in future transactions.

1 year ago

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Reply from AmeriSave Mortgage

We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 4th, 2025

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Sally

I had a great experience with the mortgage team. They were responsive, efficient, and worked well together to move things along quickly. I appreciated the lower rate they offered after receiving a competing offer, though it would have been nice to have that rate initially. Overall, I'm pleased and hope the service continues this way!

1 year ago

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Amanda

I haven't used the service yet, but I have high expectations based on my experience. Steve and Hazel were fantastic, taking care of everything for me. Overall, I'm very satisfied with the assistance I received, even if I didn't have specific answers to every question.

1 year ago

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Jacques

Steve and Hazel were fantastic! They handled everything promptly and made the loan process smooth and easy. Communication was excellent, keeping us informed at every step. The team was friendly and professional. If we ever need another loan, we'll definitely reach out to them first!

1 year ago

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Janice

I had an excellent experience with the loan process! The team was friendly, professional, and kept me informed every step of the way, making everything smooth and easy. Carrie Monk and Sal were particularly outstanding. If I ever need another loan, they will be my first call!

1 year ago

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Timothy

I had a positive experience overall, as the team was consistent, prompt, and knowledgeable, keeping in touch throughout the process. However, I did have a negative experience regarding my information being shared with outside partners, resulting in an influx of spam calls and emails. This aspect was disappointing.

1 year ago

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Kevin

I had a great experience with this service. They were knowledgeable, responsive, and kept in touch, answering my questions quickly. The process was smooth and hassle-free. My only downside was the sharing of my information, which led to spam calls and emails. Overall, I appreciated the efficiency and hands-on approach of the team.

1 year ago

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Jeffrey

I had a fantastic experience with this company! Their customer service is incredibly efficient, answering my questions quickly and ensuring a smooth, hassle-free process. Everyone involved was hands-on and responsive, making it easy to get the documents I needed right away. I highly recommend using them!

1 year ago

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David

I had a great experience with AmeriSave Mortgage's customer support. The representative was helpful and friendly, making me feel valued with a personal touch in their assistance. I have no additional feedback to share, as my needs were met effectively. Highly recommend their service!

1 year ago

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David

I had a great experience with the representative. They were incredibly helpful and friendly, showing a personal touch and genuine investment in assisting me. Every question I had was met with prompt and thorough responses, even when the questions were challenging. Overall, I appreciate their responsiveness and dedication to customer service.

1 year ago

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James

I had a great experience! They were incredibly responsive to my questions, even the tough ones, and were very helpful throughout the process. I appreciate their efforts and just want to encourage them to keep up the good work!

1 year ago

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Frank

I had a great experience! The team was very helpful and attentive, truly listening to my needs and going out of their way to gather the necessary information. I appreciate their efforts and just encourage them to keep up the good work!

1 year ago

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Donald

I had a great experience with the staff! They really listened and went out of their way to gather the information I needed. The team was incredibly helpful and always available, making the process smooth. Just friendly people all around, which made a positive impression!

1 year ago

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Anita

I had a great experience with my mortgage loan lender and processor. They were always available to answer my questions and responded promptly, usually within a day. The staff was friendly and supportive throughout the process, making it a smooth journey. Highly recommend!

1 year ago

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Jose

I had a great experience with my mortgage lender and processor. They were always available to answer my questions and responded quickly to my emails. The loan closing process was impressively fast. Overall, I am very satisfied with the service I received.

1 year ago

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Rebeca

I had a great experience with the loan process. The team was very responsive and worked seamlessly together, which helped expedite everything. I appreciated that they lowered my rate after I received a competing offer, though I wish they had initially presented those lower rates. Overall, a positive experience!

1 year ago

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Anonymously

I had an effortless experience with their service. They handled everything seamlessly, making the process a breeze. However, I did have some questions that went unanswered. Overall, I appreciated their efficiency but wish I had received more clarity on a couple of points.

1 year ago

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Sarah

I had a good experience with customer support; they kept me updated throughout the closing process and were always available to answer my questions. While the overall process took longer than I anticipated, I was pleased with the service and the assistance I received.

1 year ago

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Micheal

I had a great experience with this service. The team was very approachable and always ready to answer my questions, making the process smooth and enjoyable. I didn't have any issues or concerns, and overall, I felt well taken care of. Highly recommend!

1 year ago

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Anonymously

I had a fantastic experience with the support team. They were always there to help me with my problems, and Erin, in particular, was absolutely wonderful. Her knowledge and personality made the process smooth and enjoyable. Overall, I felt treated very well and truly appreciate their assistance!

1 year ago

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Mary Berry

I had a great experience with the service. The team was very knowledgeable and always prompt in their responses. Whenever I had a question, I could easily reach someone who was available to help. Overall, I was very satisfied with the support I received.

1 year ago

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Mona

I had a fantastic experience with this company! Their customer service was exceptional; they were always knowledgeable and available to answer my questions promptly. Overall, I found them great to do business with and truly enjoyed the entire experience.

1 year ago

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Patrick

I had an amazing experience working with Dalton and Lee. They were always available to answer my questions and made the process seamless. The company overall has great customer service, and I truly enjoyed doing business with them. Highly recommend!

1 year ago

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Robert

I had a great experience with the service. The team was articulate and attentive throughout the entire process, always quick to respond to my questions. Overall, I was very satisfied with their support and communication. Highly recommend!

1 year ago

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Bradford

I had a great experience with AmeriSave. They responded quickly to my questions and provided excellent communication throughout the process. They offered the best loan rate I could find and have been really good to us overall. Highly recommend!

1 year ago

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Recco

I had a great experience with AmeriSave. They provided the best loan rate and their communication was excellent. Whenever I had an issue, they were always there to help and resolve it promptly. Overall, I felt well-treated and appreciated their support throughout the process.

1 year ago

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Elena

I had a fantastic experience working with Erin. Her personality and knowledge made the process enjoyable and easy. The team has been incredibly helpful throughout. Overall, I'm very satisfied and have no further questions. Highly recommend!

1 year ago

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Patrick

I had a great experience working with the team. They were incredibly helpful and went above and beyond to ensure everything was handled promptly, especially given my unique mortgage circumstances. I couldn't ask for better service!

1 year ago

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Jessica

I had an excellent experience with Amerisave, thanks to Ryan Cross and Corey. Their communication was outstanding; Corey was always available and quick to respond, making problem-solving easy. They secured me a competitive interest rate that surpassed my previous lender. The entire process was tailored to my needs, and I couldn't be happier!

1 year ago

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William

I had an excellent experience with Amerisave, thanks to Corey’s outstanding support. He was always available and quick to respond, making problem-solving a breeze. The interest rates were unbeatable compared to my previous lender, Rocket Mortgage. The entire process was tailored to my needs, and I couldn't be happier!

1 year ago

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Kevin

I found the process to be incredibly effortless. The first question was straightforward and easy to answer, while the second question was a bit more challenging, but ultimately it didn't require a response. Overall, a smooth experience that made things uncomplicated!

1 year ago

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Charles

I had a great experience with the team. They were articulate and attentive throughout the entire process, making it easy to communicate my needs. Overall, I would highly recommend their services. However, I didn’t have any further comments or issues to address.

1 year ago

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Edwin Blas

Jessica W was helpful, super informative, and most of all very patient with us while I shopped the competition. She offered me numerous Loan Options to choose from and educated me on the Loan Process. Jessica worked hard to ensure I obtain the lowest possible interest rate while keeping my fee's low.

1 year ago

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Edward

I found the sponsorship aspect and ease of collaboration to be very positive, which made my experience enjoyable. However, I currently don’t have any additional feedback or suggestions at this time. Overall, my experience has been satisfactory.

1 year ago

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Glenda

I had a wonderful experience with Thomas and Jonathan. They were prompt in answering all my questions and made everything go smoothly. I appreciate their support and professionalism. Overall, it was a great experience, and I encourage you to keep up the excellent work!

1 year ago

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Kevin Tucker

I had a wonderful experience with the team assigned to us. They were responsive, answered all our questions, and made everything go smoothly. We asked for accounting, and it resolved everything perfectly. Overall, it was a great experience, and I appreciate their excellent service!

1 year ago

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Pijush

I had a great experience working with the team due to their excellent sponsorship and ease of collaboration. They addressed our accounting needs effectively, which resolved our concerns. Overall, I'm very satisfied with the service and support provided!

1 year ago

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Clark

I had a great experience with their support team. They were always prompt and helpful whenever I had questions. The communication was excellent, and the entire process was super easy. I don't have any negative feedback to share; everything went smoothly!

1 year ago

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Stephen

I had a fantastic experience with the loan officer, David. He was incredibly thoughtful and always found answers to my questions, even when we encountered some challenges. His guidance made the process smooth and enjoyable. I really appreciated the care and consideration shown throughout!

1 year ago

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Richard

I had a great experience with Amerisave Mortgage. They were quick to answer my questions and made the entire process smooth and painless. I would definitely recommend their services to anyone looking for a hassle-free mortgage experience!

1 year ago