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AmeriSave Mortgage

9.9 Overall Score

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We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

AmeriSave Mortgage

4.9

star star star star star

2,520 User Reviews

9.9

Overall Score

Visit Site

1-(877) 401-1722

4.9

star star star star star

2,520 User Reviews

9.9

Overall Score

1-(877) 401-1722

Contact

Visit Site

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Verified Customer

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Benjamin

Good Communication and Fast Service Rendered by their Team

2 weeks ago

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Verified Customer

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Gina

Very friendly and easy to communicate with

2 weeks ago

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Verified Customer

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Sara

Good rate and service . Professionals and prompt!!

2 weeks ago

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Verified Customer

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Susan

I had a great experience! The staff was incredibly helpful, making my visit enjoyable. However, there was one aspect that I wasn't satisfied with. Overall, I appreciate the assistance I received and would recommend this place to others.

9 months ago

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Verified Customer

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Donna

I had a very positive experience with the service. They were highly responsive and communicated effectively, which made the process smooth. I found them to be knowledgeable and professional throughout. Overall, I have no negative feedback to offer; everything went well during my HELOC experience.

9 months ago

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Verified Customer

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Harold

I had an excellent experience! The team was very good at their work and genuinely cared. Communication was prompt whenever needed, making the process smooth and pleasant. I would highly recommend their services based on my positive interactions.

10 months ago Edited April 15, 2025

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Verified Customer

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Carlos

I had a very good experience overall. Whenever I had questions, help was readily available, making the process seamless and painless. I highly recommend it, especially for those new to online activities. While I would have appreciated a bit more communication at times, everything went smoothly.

10 months ago Edited April 15, 2025

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Verified Customer

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David

I had a great experience with the service. The team was very helpful and responsive, making communication easy. Overall, the process of getting the HELOC was smooth and positive, with no negative aspects to report. I have nothing but good feedback to share!

10 months ago Edited April 15, 2025

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Verified Customer

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Tony

I had a very positive experience with customer service. They were incredibly helpful, returning calls promptly and answering my questions without delay. Unfortunately, I couldn't provide feedback on the other questions as there were no answers available. Overall, I'm impressed with the responsiveness and support I received.

10 months ago Edited April 15, 2025

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Verified Customer

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Robert

I found the service to be very helpful. They promptly returned my calls and answered all my questions immediately. However, I did not require additional services. Overall, my experience was positive, and I appreciate the quick response time.

10 months ago Edited April 15, 2025

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Verified Customer

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Ramona

I found the service to be incredibly helpful, as they were able to answer all my questions effectively. When it comes to assistance with loans, I believe their greatest asset is their dedicated team. I highly recommend them for anyone in need of support!

10 months ago Edited April 15, 2025

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Robert

I had a very good experience overall. While I would have appreciated a bit more communication, the service was excellent and the team genuinely cared. As someone new to online processes, I found everything to be seamless and painless. I highly recommend it!

10 months ago Edited April 15, 2025

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Verified Customer

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Keith

I had a great experience! The service was top-notch and everything was handled effortlessly from start to finish. I tried similar services before, but none compared to this one. I highly recommend it, even though I'm not looking for anything right now. Overall, an awesome job!

10 months ago Edited April 15, 2025

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Verified Customer

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Timothy

I had a great experience with customer support. They were incredibly helpful, answering all my questions thoroughly and keeping me informed throughout the process. Everything went smoothly, and I would definitely recommend them to anyone in need of assistance with a loan.

10 months ago Edited April 15, 2025

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Verified Customer

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Jerry

I've been trying to reach Chris Peck regarding concerns about my home insurance, which I already have. Unfortunately, I can't get anyone on the phone or via email to resolve this issue. It's frustrating to feel ignored. Overall, my experience has been disappointing, and I hope to get this sorted out soon.

10 months ago Edited April 15, 2025

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Verified Customer

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Anonymously

I used to love this company, but their service has drastically declined. They don't honor their contracts and the support team seems unhelpful and unresponsive. I've had issues with both my refrigerator and air conditioner that took far too long to resolve. They started great, but now dealing with them feels like pulling teeth. Disappointed!

10 months ago Edited April 15, 2025

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Verified Customer

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Jerrell

I found the service to be exceptionally helpful and professional. They met all my expectations and handled everything in a timely manner. While I had some inquiries about financing that required me to check my records, overall, I am very pleased with the assistance I received. Everything was handled perfectly!

10 months ago

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Verified Customer

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Perry

I had a great experience with Derek. He was incredibly supportive and addressed all my questions promptly. Unlike my previous banks, which let me down, Derek came through for me when I needed a loan to pay off my home equity. I'm truly grateful for his help!

10 months ago

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Verified Customer

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Michael Gross Tucson, AZ

I was pleased with the prompt responses to my questions and concerns. The support team was effective in addressing my needs. However, I did not require further assistance, so I appreciate their understanding. Overall, a positive experience!

10 months ago

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Verified Customer

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Pedro

I had a great experience with Derek, who was incredibly patient and guided me through the process when I was unsure. Unlike my previous banks, which wouldn't help me, Derek came through when I needed a loan to pay off my home equity. I'm really grateful for his assistance!

10 months ago

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Verified Customer

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William

I had a wonderful experience with the team, especially Michael Wilson and James. They were incredibly supportive throughout the process, even during the holidays. They helped me uncover a second mortgage I didn't know I had and stayed with me until everything was resolved. I can't recommend them enough!

10 months ago

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Verified Customer

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Charles

I found the assistance I received to be extremely helpful, going above and beyond my expectations. However, I still need to check my records for financing inquiries and how to connect others with the right contacts. Overall, a positive experience with a few follow-up tasks needed.

10 months ago

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Verified Customer

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Sandra

I had a mixed experience with the service. While Leon was good, communication with Lucas was challenging, and it took some time to clarify things. However, Terry Monk was exceptional—very helpful throughout the refinancing process. Overall, I appreciate the support I received.

10 months ago

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Verified Customer

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Deborah

I had an incredible experience with Terry Monk at Amerisave during my home refinancing process. He went above and beyond to ensure everything worked out smoothly for me. His consistent support and helpfulness made a significant difference. I truly appreciate his efforts and thank God for the excellent service!

10 months ago

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Verified Customer

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John

I had an excellent experience with AmeriSave Mortgage. Their communication was top-notch, making the process smooth. The only hiccup was a slight delay from the appraiser, but overall, I was very satisfied with their customer support and the entire service.

10 months ago

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Verified Customer

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Lane

I had a great experience! They were quick to respond to my inquiries and provided timely updates whenever needed. However, there were a couple of questions where I didn't receive a response. Overall, I appreciate their promptness and communication.

10 months ago

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Verified Customer

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Olivia

I had a positive experience with their service. They were quick to respond to my questions and addressed my concerns effectively. However, I did have some issues that were not resolved. Overall, I appreciate their efforts but there's room for improvement.

10 months ago

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Verified Customer

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Patricia

The communication throughout my experience was excellent; they responded quickly whenever I had questions. Overall, I was very happy with the service. The only hiccup was with the appraiser, who was a bit slow in responding, but aside from that, it was a great experience.

10 months ago

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Verified Customer

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Robert

I had a generally smooth experience with customer support, though there was a slight delay in getting an appraiser scheduled. It wasn't the fault of Amerisave, just a matter of timing. Overall, the staff was friendly, and I would rate my experience positively despite the minor hiccup.

10 months ago

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Verified Customer

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Anonymously

I had a mixed experience with the service. Sometimes, I found it difficult to get a return call, which was frustrating. I understand they are busy, but it would be nice to have better communication. Overall, I wouldn't say it was a positive experience.

10 months ago

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Verified Customer

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Carl

I had a great experience with customer support. After a check blew away on a windy day, they quickly canceled it and sent me a new one the next day. They were very helpful and answered all my questions immediately. Overall, I was very satisfied with their service!

10 months ago

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Verified Customer

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Donald

I found the interactions with AmeriSave's loan officers and processors to be efficient, complete in the assistance and information provided, and exceptionally personable. AmeriSave will be my first choice in future transactions.

11 months ago

Reply from AmeriSave Mortgage

We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 4th, 2025

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Verified Customer

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Kevin

I had a great experience with this service. They were knowledgeable, responsive, and kept in touch, answering my questions quickly. The process was smooth and hassle-free. My only downside was the sharing of my information, which led to spam calls and emails. Overall, I appreciated the efficiency and hands-on approach of the team.

11 months ago

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Verified Customer

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Jeffrey

I had a fantastic experience with this company! Their customer service is incredibly efficient, answering my questions quickly and ensuring a smooth, hassle-free process. Everyone involved was hands-on and responsive, making it easy to get the documents I needed right away. I highly recommend using them!

11 months ago

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Verified Customer

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Sally

I had a great experience with the mortgage team. They were responsive, efficient, and worked well together to move things along quickly. I appreciated the lower rate they offered after receiving a competing offer, though it would have been nice to have that rate initially. Overall, I'm pleased and hope the service continues this way!

11 months ago

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Verified Customer

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Jacques

Steve and Hazel were fantastic! They handled everything promptly and made the loan process smooth and easy. Communication was excellent, keeping us informed at every step. The team was friendly and professional. If we ever need another loan, we'll definitely reach out to them first!

11 months ago

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Verified Customer

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Timothy

I had a positive experience overall, as the team was consistent, prompt, and knowledgeable, keeping in touch throughout the process. However, I did have a negative experience regarding my information being shared with outside partners, resulting in an influx of spam calls and emails. This aspect was disappointing.

11 months ago

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Verified Customer

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Amanda

I haven't used the service yet, but I have high expectations based on my experience. Steve and Hazel were fantastic, taking care of everything for me. Overall, I'm very satisfied with the assistance I received, even if I didn't have specific answers to every question.

11 months ago

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Verified Customer

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Janice

I had an excellent experience with the loan process! The team was friendly, professional, and kept me informed every step of the way, making everything smooth and easy. Carrie Monk and Sal were particularly outstanding. If I ever need another loan, they will be my first call!

11 months ago

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Verified Customer

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James

I had a great experience! They were incredibly responsive to my questions, even the tough ones, and were very helpful throughout the process. I appreciate their efforts and just want to encourage them to keep up the good work!

11 months ago

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Verified Customer

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Jose

I had a great experience with my mortgage lender and processor. They were always available to answer my questions and responded quickly to my emails. The loan closing process was impressively fast. Overall, I am very satisfied with the service I received.

11 months ago

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Verified Customer

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Frank

I had a great experience! The team was very helpful and attentive, truly listening to my needs and going out of their way to gather the necessary information. I appreciate their efforts and just encourage them to keep up the good work!

11 months ago

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Verified Customer

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Rebeca

I had a great experience with the loan process. The team was very responsive and worked seamlessly together, which helped expedite everything. I appreciated that they lowered my rate after I received a competing offer, though I wish they had initially presented those lower rates. Overall, a positive experience!

11 months ago

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Verified Customer

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David

I had a great experience with the representative. They were incredibly helpful and friendly, showing a personal touch and genuine investment in assisting me. Every question I had was met with prompt and thorough responses, even when the questions were challenging. Overall, I appreciate their responsiveness and dedication to customer service.

11 months ago

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Verified Customer

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David

I had a great experience with AmeriSave Mortgage's customer support. The representative was helpful and friendly, making me feel valued with a personal touch in their assistance. I have no additional feedback to share, as my needs were met effectively. Highly recommend their service!

11 months ago

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Verified Customer

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Donald

I had a great experience with the staff! They really listened and went out of their way to gather the information I needed. The team was incredibly helpful and always available, making the process smooth. Just friendly people all around, which made a positive impression!

11 months ago

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Verified Customer

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Anita

I had a great experience with my mortgage loan lender and processor. They were always available to answer my questions and responded promptly, usually within a day. The staff was friendly and supportive throughout the process, making it a smooth journey. Highly recommend!

11 months ago

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Verified Customer

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Martin

Everything was smooth beginning to end. Thanks to Brittlynn’s thoroughness.

1 month ago

Reply from AmeriSave Mortgage

Thank you, Martin! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 13th, 2026

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Verified Customer

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Anonymously

I had a great experience with the customer support during the mortgage process. However, after closing, making online payments was frustrating and difficult. There needs to be clearer explanations of payment options online, as it felt like the website was not user-friendly. Overall, the initial service was excellent, but post-closing support needs improvement.

1 year ago

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Verified Customer

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Hector

I had a great experience with Dalton and Lee during the mortgage process; their support was seamless and they answered all my questions. However, after closing, I struggled with making online payments. The website was difficult to navigate, and there wasn't enough guidance on payment options. Overall, customer support was excellent during the mortgage process, but improvements are needed for post-closing assistance.

1 year ago

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