Name: AmeriSave Mortgage
Rating: 4.9

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Verified Customer

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John San Antonio, Texas

Great people very polite knowledgeable and friendly

1 month ago

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Verified Customer

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James Washington, District of Columbia

Some of the best people I have ever dealt with

1 month ago

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Verified Customer

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Jennifer Washington, District of Columbia

Everything went smoothly, very nice person

1 month ago

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Verified Customer

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Patti Lower Swatara Township, Pennsylvania

Staff were very helpful with getting everything completed

1 month ago

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Verified Customer

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Cynthia Euless, Texas

Very easy process and I think you so very much Mr Prince

1 month ago

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Joanne Kings Mountain, NC

They addressed all my concerns about what I needed

1 month ago

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Maxine Bellevue, Washington

Had use them for my refinance and wanted to see what they could do for me. My offer was just what I needed! Both the loan officer and processor kept me updated and got the loan closed. I will definitely recommend Amerisave to anyone looking to fill a mortgage need😊

3 months ago

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Verified Customer

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Karen Anderson, South Carolina

AmeriSave worked with me to secure the money needed to do badly needed home renovations. The process was very simple and closing was quick and easy. Everyone from the in home Sales representative to the installers were very knowledgeable and courteous. Definitely recommend them to anyone.

3 months ago

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Verified Customer

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David

I had a fantastic experience with the loan officer, Rebecca Asher. She was always available, knowledgeable, and thorough in answering my questions. I highly recommend their services to anyone looking for a reliable company, and I've already referred them to a friend!

1 year ago

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Verified Customer

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Christopher

I had a fantastic experience with Rebecca Asher, the loan officer. She was always available and provided knowledgeable answers to all my questions. The process was fast and efficient, and I wouldn't hesitate to recommend their services to anyone looking for a reliable company. I've even referred them to a friend!

1 year ago

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Verified Customer

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Kristy

I had a great experience with AmeriSave. The loan officer was knowledgeable, friendly, and walked me through every step of the process. I appreciated their support during minor issues, and they never lost patience. Overall, the process was fair and reasonable, making me feel valued as a customer.

1 year ago

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Verified Customer

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Peter

I had a positive experience with customer support, even though I didn't need much assistance. They were very attentive and reassuring, answering all my questions promptly. Overall, I felt well taken care of and appreciated their quick service.

1 year ago

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Verified Customer

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Jennifer

I've had a great experience with their service. Every issue I've encountered was resolved easily, and their communication throughout the process was clear and helpful. Overall, it's been a positive interaction, and I would highly recommend them!

1 year ago

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Verified Customer

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Elwood Summit, AZ

I had a very positive experience with the team. They were knowledgeable, professional, and provided great assistance throughout the approval process. I appreciated their efficiency and outstanding support. Overall, I have no complaints and am grateful for their help!

1 year ago

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Verified Customer

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Michael

I had a great experience with AmeriSave. They were prompt in answering my questions and guided me through the loan process without switching loan officers, which made a big difference. The team was supportive during challenges and helped solve problems efficiently. Overall, I found the process fair and reasonable, and I'm very satisfied!

1 year ago

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Verified Customer

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James

I had a great experience with customer support. Everyone treated me with respect and kindness, which I truly appreciate. As someone with health issues, their assistance was invaluable and helped me out of a tough situation. I'm really grateful for their help and can't express my gratitude enough!

1 year ago

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Verified Customer

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Jason

I had a great experience with Kelly Ford. The representative I spoke with was knowledgeable and friendly, guiding me through everything I needed to know in a personable manner. They were also prompt in responding to my questions. Overall, I was very satisfied with the service!

1 year ago

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Verified Customer

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Christopher

I had a mixed experience. While I appreciated the help I received when others wouldn't, there were moments of confusion during the conversation. It seemed like the loan officers needed clearer communication. Overall, I think there's room for improvement in how they handle inquiries.

1 year ago

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Verified Customer

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Steven

I had a great experience with the team. They were always responsive to my questions and treated me with respect, which I truly appreciated. At my age and with health issues, their support meant a lot to me. They helped me out of a tough situation, and I can't express my gratitude enough. Highly recommend!

1 year ago

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Verified Customer

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Agatha

I had a mixed experience with the service. While the representative was apologetic, the communication felt unclear. It seemed like there was confusion about what the loan officers needed. Overall, I think more clarity and better communication would greatly improve the process.

1 year ago

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Verified Customer

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Connie

I had a great experience with AmeriSave. The team was very attentive to my needs and maintained a high level of professionalism throughout the process. They kept me updated at all times, which I really appreciated. I would definitely recommend AmeriSave to my family and friends!

1 year ago

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Verified Customer

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Anonymous

I had a great experience overall. The support I received was exceptional, especially when others wouldn't help. However, I wish there was an online tracking system to monitor the progress of my application steps, as it would provide clarity during the waiting period. Despite that, I would highly recommend their services!

1 year ago

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Verified Customer

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Anonymous

I had a fantastic experience with the representatives I met regarding my mortgage. They were professional, prompt, and knowledgeable, thoroughly addressing all my questions. Their expertise made the process smooth and easy. I believe they deserve recognition for their outstanding service!

1 year ago

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Verified Customer

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Howard

I had a fantastic experience working with Brian Siebermark. He was always available to answer my questions and guided me through the entire process with ease. I can't think of anything that could have been improved. Overall, a wonderful support experience!

1 year ago

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Verified Customer

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Nancy

I had a fantastic experience working with Brian Siebermark. He was incredibly helpful and professional, always available to answer my questions and guide me through the process. I can't think of any negatives to mention. Highly recommend!

1 year ago

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Verified Customer

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Anonymous

I had a mixed experience. One representative was really helpful and informative, guiding me through my online queries. However, I struggled to get in touch with another. Overall, the assistance I received was courteous and supportive, but there were some challenges in communication.

1 year ago

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Verified Customer

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Kimberly

I had a professional experience with AmeriSave, as they kept me updated throughout the process and were very friendly. However, I was surprised to find that my loan was taken over by Chase Bank before my first payment, which was unexpected since I was informed otherwise. I would recommend AmeriSave, but be aware of potential changes in mortgage servicing.

1 year ago

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Verified Customer

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Jeffrey

I found the representatives I interacted with to be extremely professional and courteous. They provided helpful information that guided me through the mortgage process. However, I believe the team deserves recognition for their efforts, and I think they should receive raises for their excellent service.

1 year ago

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Verified Customer

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Richard

I was pleased with the timely responses to my inquiries, which made the process smooth overall. However, I found it inconvenient that I had to physically send out checks for credit card payments instead of having an electronic option. This could definitely be improved for a better customer experience.

1 year ago

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Verified Customer

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David

I had a great experience with the team! They were knowledgeable and provided excellent assistance throughout the approval process. Everyone I worked with was very helpful and took the time to explain everything clearly. Overall, it was an outstanding and efficient service, and I truly appreciate their efforts!

1 year ago

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Verified Customer

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Corette

The perfect people and the perfect loan company to help you with all your home needs!! Whether it be to buy a home or to refinance your home!! They made it so easy for me. Most especially because I had no idea of what to expect. They were friendly and helpful!

1 year ago Edited June 18, 2025

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Verified Customer

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Ronnie

I had a good experience overall, but there were a few hiccups that affected my satisfaction. While some aspects were satisfactory, I believe there's room for improvement. I appreciate the effort put in, but addressing the issues would enhance the overall experience.

1 year ago

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Verified Customer

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Jerry

The service is close to meeting my expectations, but there's still room for improvement. The sales personnel seemed knowledgeable, but I found myself unsure about a few aspects. Overall, it's a decent experience, but some clarification would enhance it significantly.

1 year ago

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Verified Customer

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Mark

I found the process somewhat redundant since I had to resubmit documents that were already on file. Additionally, I had some issues with the lock after it was rekeyed, making it difficult to latch properly. I plan to contact customer service for assistance with this.

1 year ago

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Verified Customer

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Kimberly

The service was mostly helpful, but the technician lacked effectiveness and communication was lacking. Scheduling was smooth, but I felt uninformed throughout the process. Overall, I would appreciate more assistance and clearer updates in the future.

1 year ago

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Stacy

I've had to replace my items multiple times, and they're still unsatisfactory—lumpy and poorly balanced. Additionally, I'm frustrated with my claim process; I need a home inspection report, but I don't have one. I paid for my warranty months ago, and my air conditioner is malfunctioning. It's disappointing that I have to jump through hoops to get the help I need.

1 year ago

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William

I've been a customer for years, but my recent experience with HWA has left me frustrated. While their technician was reliable and installed a new compressor quickly, I was charged for labor despite the part being under warranty. I feel they violated their contract, and I'm unsure if I will continue my membership.

1 year ago

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Verified Customer

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Debra

I reached out to inquire about my first statement and payment due date, but I haven't received a response from the original contact. I'm left waiting for clarity on when I'll get my first statement. It's frustrating not knowing the timeline for my payments.

1 year ago

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Verified Customer

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Brian

I found the initial service helpful, but the technician they sent was not up to par. I'm still waiting for my first statement and payment details, and despite reaching out via email, I haven't received a response. However, scheduling an appointment was smooth, and the technician's visit went well.

1 year ago

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Verified Customer

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Anthony

I had a frustrating experience with my dishwasher repair. After calling for help, I struggled to get clear information from the warranty service. They initially said parts were unavailable, and I'm still waiting for a resolution since my first inquiry. Communication has been confusing, and I'm left in the dark about what will happen next.

1 year ago

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Verified Customer

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Brendan

I had a decent experience overall, though there were a few hiccups. The sales personnel were almost there but not quite meeting expectations. I appreciate their efforts, but I believe there's room for improvement to enhance the overall customer journey.

1 year ago

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Verified Customer

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Juthlande

I found the customer support to be communicative and helpful, but I struggled to get the information I needed through their online service. It would be beneficial to have more direct access to their system once my loan application is approved.

1 year ago

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Verified Customer

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John

I had a decent experience with customer support, but I struggled to find the information I needed online. It would be helpful to have more direct access to their system once my loan application is approved. Overall, improvements in these areas would enhance the customer experience.

1 year ago

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Verified Customer

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Steve wayshak Clearlake, CA

I had a frustrating experience with customer service. My questions about costs were met with unclear answers, and my follow-up email was ignored. While the response to my claim for a broken hot water heater was prompt, there was significant confusion regarding payment responsibilities. Overall, I feel more clarity is needed.

1 year ago

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Verified Customer

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Susan

I had a great experience! The staff was incredibly helpful, making my visit enjoyable. However, there was one aspect that I wasn't satisfied with. Overall, I appreciate the assistance I received and would recommend this place to others.

1 year ago

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Donna

I had a very positive experience with the service. They were highly responsive and communicated effectively, which made the process smooth. I found them to be knowledgeable and professional throughout. Overall, I have no negative feedback to offer; everything went well during my HELOC experience.

1 year ago

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Verified Customer

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Ramona

I found the service to be incredibly helpful, as they were able to answer all my questions effectively. When it comes to assistance with loans, I believe their greatest asset is their dedicated team. I highly recommend them for anyone in need of support!

1 year ago Edited April 15, 2025

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Verified Customer

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Carlos

I had a very good experience overall. Whenever I had questions, help was readily available, making the process seamless and painless. I highly recommend it, especially for those new to online activities. While I would have appreciated a bit more communication at times, everything went smoothly.

1 year ago Edited April 15, 2025

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Verified Customer

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Jerry

I've been trying to reach Chris Peck regarding concerns about my home insurance, which I already have. Unfortunately, I can't get anyone on the phone or via email to resolve this issue. It's frustrating to feel ignored. Overall, my experience has been disappointing, and I hope to get this sorted out soon.

1 year ago Edited April 15, 2025

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Keith

I had a great experience! The service was top-notch and everything was handled effortlessly from start to finish. I tried similar services before, but none compared to this one. I highly recommend it, even though I'm not looking for anything right now. Overall, an awesome job!

1 year ago Edited April 15, 2025