Name: AmeriSave Mortgage
Rating: 4.9

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Verified Customer

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Barry

Great experience with excellent customer support. I believe it was the easiest loan experience we’ve ever experienced. I highly recommend.

4 months ago

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Verified Customer

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Bonnie

I believe i saw an advertisement and when I reached out they were very understanding of what I needed. They helped me with the paperwork and got it done in a timely matter. Thank you AmericaSave.

4 months ago

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Verified Customer

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Santiago

All it took was one phone call and it was as easy as 1,2,3 they took care of everything keeping me updated on the progress of my application

4 months ago

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Domenico

All the people were very professional and knowledgeable in every aspect simply amazing what was achieved in such a short amount of time

5 months ago

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Charmaine

Best customer service ever. The paperwork was seamless. Customer service representative was very knowledgeable and helpful.

5 months ago

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Verified Customer

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Beverly

My Home Equity loan was handled quickly and efficiently. They walked me thru the process all the way and answered my questions efficiently! I would recommend them 100%!

6 months ago

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Susan

Rebecca A. and Kristine M. were very delightful to work with but your underwriters and closing title company need to improve completing their tasks in a more timely fashion.

6 months ago

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Angela

AmeriSave staff was great to work with. This was our third mortgage experience with AmeriSave. We were happy with Logan and Danielle's communication throughout the process.

6 months ago

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Julia

From beginning to the completion, every step was explained and made easier. My loan officer was great. Everyone was very nice and very helpful Thank you AmeriSave!

6 months ago

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Verified Customer

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Richard

While I was overwhelmed with so many credit cards and other payments. I heard about AmeriSave from a couple of people. So I decided to apply for a loan.

6 months ago

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Nancy

I had a mixed experience with customer support. One representative was really helpful, making it easy to get the assistance I needed. However, I struggled to connect with another rep, which was frustrating. Overall, while I appreciated the good service, the difficulty in reaching someone was a downside.

11 months ago

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Verified Customer

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Douglas

I had a great experience! The team was very responsive and communicated effectively throughout the process. They addressed all my questions promptly and thoroughly. I had no issues at all. Highly recommend their service!

11 months ago

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Verified Customer

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Joseph

I had a mixed experience with the service. While one representative was not helpful, the new rep was outstanding and made a significant difference. I do wish there was an online tracking system to better understand the process steps, as it felt unclear at times. Overall, I would recommend this service despite the minor issues.

11 months ago

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Verified Customer

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Anonymous

I had a mixed experience with customer support. Initially, my first rep wasn't very helpful, but the new representative was phenomenal and very assuring. Although I didn't need extensive assistance, I found the team to be quick and responsive, answering all my questions satisfactorily. Overall, I appreciate their helpfulness.

11 months ago

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Verified Customer

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Anonymous

I had a generally positive experience with timely responses to my inquiries. However, I found the credit card payoff process cumbersome, as it required physical checks instead of electronic payments. On the plus side, the staff were very helpful and provided clear explanations throughout my interactions.

11 months ago

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Verified Customer

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Phillip Indianapolis, Indiana

Was very helpful and knowledgeable. Quick service

1 month ago

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Scott Draper Phoenix, Arizona

Everything happened just the way they said it would.

1 month ago

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Jinny Caldwell, Idaho

AmeriSave Mortgage offered my wife and I a great deal.

1 month ago

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Vincent Chicago, Illinois

Their terms and options were great for my needs

1 month ago

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Erin Sanborn, Iowa

1 month ago

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Maxine Bellevue, Washington

Had use them for my refinance and wanted to see what they could do for me. My offer was just what I needed! Both the loan officer and processor kept me updated and got the loan closed. I will definitely recommend Amerisave to anyone looking to fill a mortgage need😊

1 month ago

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Verified Customer

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Karen Anderson, South Carolina

AmeriSave worked with me to secure the money needed to do badly needed home renovations. The process was very simple and closing was quick and easy. Everyone from the in home Sales representative to the installers were very knowledgeable and courteous. Definitely recommend them to anyone.

1 month ago

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Corette

The perfect people and the perfect loan company to help you with all your home needs!! Whether it be to buy a home or to refinance your home!! They made it so easy for me. Most especially because I had no idea of what to expect. They were friendly and helpful!

1 year ago Edited June 18, 2025

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Verified Customer

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Ronnie

I had a good experience overall, but there were a few hiccups that affected my satisfaction. While some aspects were satisfactory, I believe there's room for improvement. I appreciate the effort put in, but addressing the issues would enhance the overall experience.

1 year ago

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Verified Customer

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Jerry

The service is close to meeting my expectations, but there's still room for improvement. The sales personnel seemed knowledgeable, but I found myself unsure about a few aspects. Overall, it's a decent experience, but some clarification would enhance it significantly.

1 year ago

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Verified Customer

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Mark

I found the process somewhat redundant since I had to resubmit documents that were already on file. Additionally, I had some issues with the lock after it was rekeyed, making it difficult to latch properly. I plan to contact customer service for assistance with this.

1 year ago

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Verified Customer

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Kimberly

The service was mostly helpful, but the technician lacked effectiveness and communication was lacking. Scheduling was smooth, but I felt uninformed throughout the process. Overall, I would appreciate more assistance and clearer updates in the future.

1 year ago

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Stacy

I've had to replace my items multiple times, and they're still unsatisfactory—lumpy and poorly balanced. Additionally, I'm frustrated with my claim process; I need a home inspection report, but I don't have one. I paid for my warranty months ago, and my air conditioner is malfunctioning. It's disappointing that I have to jump through hoops to get the help I need.

1 year ago

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Verified Customer

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William

I've been a customer for years, but my recent experience with HWA has left me frustrated. While their technician was reliable and installed a new compressor quickly, I was charged for labor despite the part being under warranty. I feel they violated their contract, and I'm unsure if I will continue my membership.

1 year ago

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Verified Customer

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Debra

I reached out to inquire about my first statement and payment due date, but I haven't received a response from the original contact. I'm left waiting for clarity on when I'll get my first statement. It's frustrating not knowing the timeline for my payments.

1 year ago

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Verified Customer

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Brian

I found the initial service helpful, but the technician they sent was not up to par. I'm still waiting for my first statement and payment details, and despite reaching out via email, I haven't received a response. However, scheduling an appointment was smooth, and the technician's visit went well.

1 year ago

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Verified Customer

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Anthony

I had a frustrating experience with my dishwasher repair. After calling for help, I struggled to get clear information from the warranty service. They initially said parts were unavailable, and I'm still waiting for a resolution since my first inquiry. Communication has been confusing, and I'm left in the dark about what will happen next.

1 year ago

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Verified Customer

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Brendan

I had a decent experience overall, though there were a few hiccups. The sales personnel were almost there but not quite meeting expectations. I appreciate their efforts, but I believe there's room for improvement to enhance the overall customer journey.

1 year ago

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Verified Customer

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Juthlande

I found the customer support to be communicative and helpful, but I struggled to get the information I needed through their online service. It would be beneficial to have more direct access to their system once my loan application is approved.

1 year ago

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Verified Customer

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John

I had a decent experience with customer support, but I struggled to find the information I needed online. It would be helpful to have more direct access to their system once my loan application is approved. Overall, improvements in these areas would enhance the customer experience.

1 year ago

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Verified Customer

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Steve wayshak Clearlake, CA

I had a frustrating experience with customer service. My questions about costs were met with unclear answers, and my follow-up email was ignored. While the response to my claim for a broken hot water heater was prompt, there was significant confusion regarding payment responsibilities. Overall, I feel more clarity is needed.

1 year ago

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Verified Customer

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Susan

I had a great experience! The staff was incredibly helpful, making my visit enjoyable. However, there was one aspect that I wasn't satisfied with. Overall, I appreciate the assistance I received and would recommend this place to others.

1 year ago

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Verified Customer

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Donna

I had a very positive experience with the service. They were highly responsive and communicated effectively, which made the process smooth. I found them to be knowledgeable and professional throughout. Overall, I have no negative feedback to offer; everything went well during my HELOC experience.

1 year ago

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Verified Customer

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Ramona

I found the service to be incredibly helpful, as they were able to answer all my questions effectively. When it comes to assistance with loans, I believe their greatest asset is their dedicated team. I highly recommend them for anyone in need of support!