Name: AmeriSave Mortgage
Rating: 4.8

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Yazmin Zuniga Roanoke, TX

Great product pricing and team. My loan officer went above and BEYOND

3 years ago

Reply from AmeriSave Mortgage

Yazmin, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jan. 25th, 2023

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Jim Ohman Kent, OH

Very frustrating experience to say the least! Keeping you up to date on the status is not very good. Hopefully the closing goes smoother.

5 years ago Edited September 14, 2021

Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Oct. 9th, 2020

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John C Speer Phoenix, AZ

The service I received from all of the employees I worked with was exemplary.

5 years ago

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Annette m Davis Clearwater, FL

The customer service is great, my rates are pretty good and they make everything very convenient for me.

4 years ago

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Verified Customer

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Tavina Utica, KY

I had so many issues getting my loan.

2 years ago

Reply from AmeriSave Mortgage

Tavina, we sincerely appreciate your feedback. We currently do not have enough information to reach out to you directly. Please contact our Customer Care Team at your earliest convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com so that we can assist you. When you do call or e-mail us, please be sure to notate the site where your review was posted. We look forward to speaking with you.

Mar. 23rd, 2023

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Verified Customer

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Quami King Waldorf, MD

Worst closing experience ever. Manager showed zero accountability.

3 years ago

Reply from AmeriSave Mortgage

Quami King, thank you for sharing your feedback. Your mortgage experience is very important to our company. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com.

Dec. 2nd, 2022

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Verified Customer

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Rosalind Joelton, TN

Terrible experience. Beginning was good but loan processor was horrible.

4 years ago

Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jul. 21st, 2021

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Verified Customer

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Christopher Gussin Basking Ridge, NJ

Horrible customer service, horrible professionalism, really bad experience

4 years ago

Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

May. 3rd, 2021

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Verified Customer

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Theodore Monson, MA

Great getting a loan but there is terrible service afterwards.

5 years ago

Reply from AmeriSave Mortgage

Theodore,
We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Aug. 21st, 2020

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Jeffrey

Outstanding service and very helpful staff.

1 year ago

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Paul

AmeriSave Mortgage has been a great company to work with.

1 year ago

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Gwen Parrill Madisonville, KY

Amerisave is awesome. They helped every step to approval.

2 years ago

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John FL

They did a great job zero stress very professional

2 years ago

Reply from AmeriSave Mortgage

Thank you for completing this positive review about your experience with Amerisave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you would be so kind to send us an e-mail with your loan number to: mchristenson@amerisave.com, we would sincerely appreciate the opportunity to recognize those people that you worked with. Thank you again.

Dec. 1st, 2023

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Verified Customer

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Iqbal, Muhammad Columbus, OH

Best rates and excellent customer service

2 years ago

Reply from AmeriSave Mortgage

Muhammad, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 17th, 2023

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Verified Customer

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Cheri Brooksville, FL

Blake was awesome. He guided me through the entire process.

2 years ago

Reply from AmeriSave Mortgage

Cheri, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 10th, 2023

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Verified Customer

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William Newark, DE

It was easy to get our loan very efficient.

2 years ago

Reply from AmeriSave Mortgage

William, thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 4th, 2023

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Verified Customer

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Ryan Roberts Indianapolis, IN

Easiness of the entire process. It was very easy

2 years ago

Reply from AmeriSave Mortgage

Ryan, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 1st, 2023

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Verified Customer

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Charles State College, PA

Outstanding professional service by all staff members.

2 years ago

Reply from AmeriSave Mortgage

Charles, we are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 23rd, 2023

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Verified Customer

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Barb B Ringwood, NJ

Customer service was excellent. Would highly recommend.

2 years ago Edited May 15, 2023

Reply from AmeriSave Mortgage

Barb, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026

Mar. 22nd, 2023

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Verified Customer

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Paulo Gonzalez Bay City, MI

Excellent mortgage company. No issues and excellent rates.

2 years ago

Reply from AmeriSave Mortgage

Paulo, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 23rd, 2023

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Verified Customer

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Jerry Houston, TX

Easy to communicate with. Friendly staff.

2 years ago

Reply from AmeriSave Mortgage

Jerry, Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 22nd, 2023

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Verified Customer

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Corinna Canton, IL

Quick, easy, and painless. Start to finish was bout a month

2 years ago

Reply from AmeriSave Mortgage

Corinna, Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 22nd, 2023

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Thomas Superior, WI

The speed and efficency with the way things were handled.

2 years ago

Reply from AmeriSave Mortgage

Thomas, we’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Feb. 23rd, 2023

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Xina Ortiz San Antonio, TX

Jorge F was top notch with his efficiency!

2 years ago

Reply from AmeriSave Mortgage

Xina, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Feb. 16th, 2023

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Wade Washington, DC

awesome people to work with and very helpful

3 years ago

Reply from AmeriSave Mortgage

Wade. we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Feb. 3rd, 2023

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Clinton Louisville, KY

Great experience. Was quick and easy process.

3 years ago

Reply from AmeriSave Mortgage

Clinton, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Feb. 2nd, 2023

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jesus ,

Convenient online but horrible communication left voice and email with no call back 2 weeks and going. Fed up went locally

4 years ago

Reply from AmeriSave Mortgage

Thank you for sharing your feedback. We appreciated your patience, and we regret that the communication that you received was not superior on your loan.

Your mortgage experience is very important to our company, and we will share your feedback with our Operations Team. Our Satisfaction Team is available to assist you and can be reached at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Feb. 25th, 2021

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R USC Agoura Hills, CA

Leo D is the best A+++ Service. Thx Amerisave and Leo!

5 years ago

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B Houston, TX

Easy process that made the experience pain free.wonderful service from everyone

3 years ago

Reply from AmeriSave Mortgage

We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 14th, 2022

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Verified Customer

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DOMINIQUE PARKS New Orleans, LA

Very helpful and transparent throughout the whole process

3 years ago

Reply from AmeriSave Mortgage

Dominique Parks, Our Customer Care team would like to review this situation with you and a member will be contacting you shortly to assist. You may also contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you!

Jul. 28th, 2022

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Verified Customer

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Julia Swope Round Rock, TX

We had a multitude of problems and poor service

3 years ago

Reply from AmeriSave Mortgage

Julia Swope, Thank you for sharing your experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 15th, 2022

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Verified Customer

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Dorman

Our mortgage processor did NOTHING. Will not recommend.

4 years ago

Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jun. 2nd, 2021

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Verified Customer

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Jennifer Chen Olivehurst, CA

Do not honor their words and the process take to long

4 years ago

Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Apr. 19th, 2021

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Glendon

Did not like them selling my mortgage to another company in lest than 30 days.

1 year ago

Reply from AmeriSave Mortgage

We sincerely appreciate your feedback regarding your mortgage experience. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

Jan. 29th, 2025

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Maxine

Wasn't notified by Amerisave that the mortgage was sold And didn't receive a statement for July.

1 year ago

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Verified Customer

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Gina Independence, MO

Reasonable, stayed in communication with me

2 years ago

Reply from AmeriSave Mortgage

Gina, we’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 4th, 2023

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Sarah Nall Stafford, VA

Awful. Referred me to a messaging system, then ignored me after filling in all the information. Don't bother.

4 years ago

Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jun. 30th, 2021

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Crystal Ka'apana Kent, WA

Absolutely terrible! Scam you out of $500 and never answer the phones, emails or questions!

5 years ago Edited September 14, 2021

Reply from AmeriSave Mortgage

Thank you for your feedback. We regret that communication regarding the status of your loan has been delayed or lacking. AmeriSave is experiencing unprecedented call volume and our employees and managers are returning calls as quickly as possible. Your feedback has been forwarded to the sales manager who will return your call. You may also contact AmeriSave’s Customer Service Team at 888-700-4026, or via email at customersatisfaction@amerisave.com.

We look forward to speaking with you soon.

Dec. 3rd, 2020

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Theodore A Thomas Baltimore, MD

All they gave my wife and I was a run around and beat me out of 500 dollars

4 years ago

Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Apr. 22nd, 2021

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Rodriquez Perry Charlotte, NC

The customer service was good but I didn't get approved

3 years ago

Reply from AmeriSave Mortgage

Rodriquez Perry, Thank you for sharing your experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 15th, 2022