Name: AmeriSave Mortgage
Rating: 4.8

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B Houston, TX

Easy process that made the experience pain free.wonderful service from everyone

3 years ago

Reply from AmeriSave Mortgage

We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 14th, 2022

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Verified Customer

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DOMINIQUE PARKS New Orleans, LA

Very helpful and transparent throughout the whole process

3 years ago

Reply from AmeriSave Mortgage

Dominique Parks, Our Customer Care team would like to review this situation with you and a member will be contacting you shortly to assist. You may also contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you!

Jul. 28th, 2022

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Verified Customer

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Julia Swope Round Rock, TX

We had a multitude of problems and poor service

3 years ago

Reply from AmeriSave Mortgage

Julia Swope, Thank you for sharing your experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 15th, 2022

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Verified Customer

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Dorman

Our mortgage processor did NOTHING. Will not recommend.

4 years ago

Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jun. 2nd, 2021

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Verified Customer

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Jennifer Chen Olivehurst, CA

Do not honor their words and the process take to long

4 years ago

Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Apr. 19th, 2021

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Maxine

Wasn't notified by Amerisave that the mortgage was sold And didn't receive a statement for July.

1 year ago

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Verified Customer

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Gina Independence, MO

Reasonable, stayed in communication with me

2 years ago

Reply from AmeriSave Mortgage

Gina, we’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 4th, 2023

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Sarah Nall Stafford, VA

Awful. Referred me to a messaging system, then ignored me after filling in all the information. Don't bother.

4 years ago

Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jun. 30th, 2021

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Crystal Ka'apana Kent, WA

Absolutely terrible! Scam you out of $500 and never answer the phones, emails or questions!

5 years ago Edited September 14, 2021

Reply from AmeriSave Mortgage

Thank you for your feedback. We regret that communication regarding the status of your loan has been delayed or lacking. AmeriSave is experiencing unprecedented call volume and our employees and managers are returning calls as quickly as possible. Your feedback has been forwarded to the sales manager who will return your call. You may also contact AmeriSave’s Customer Service Team at 888-700-4026, or via email at customersatisfaction@amerisave.com.

We look forward to speaking with you soon.

Dec. 3rd, 2020

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Theodore A Thomas Baltimore, MD

All they gave my wife and I was a run around and beat me out of 500 dollars

4 years ago

Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Apr. 22nd, 2021

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Rodriquez Perry Charlotte, NC

The customer service was good but I didn't get approved

3 years ago

Reply from AmeriSave Mortgage

Rodriquez Perry, Thank you for sharing your experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 15th, 2022