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AmeriSave Mortgage

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9.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: June 19th, 2025

AmeriSave Mortgage is an online, direct mortgage lender, offering a variety of loan types for home purchase, as well as options for mortgage refinancing if you are looking to lower your monthly payment or take out cash from your home's equity. Homebuyers typically close on their AmeriSave mortgage in 25 days or less.

AmeriSave is licensed to lend nationwide, but it does not originate loans in New York.

AmeriSave reviews are overwhelmingly positive with 90 percent of customers awarding the company 4 or 5 stars. Customers praise AmeriSave's attentive customer service, low rates, and quick application and closing process.

Read verified AmeriSave Mortgage reviews

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The Good

  • Variety of Loan Types
  • AmeriSave Mortgage Rates
  • AmeriSave Mortgage Application Process
  • No Application or Rate Lock Fees
  • Quick Closing Time
  • Down Payment Assistance
  • AmeriSave Mortgage Reviews

Variety of Loan Types

AmeriSave has a variety of home loan products that satisfy the needs of most homebuyers. You can choose from the following options:

  • Fixed Rate Loan
  • Adjustable Rate Mortgage (ARM) Loan
  • FHA Loan
  • VA Loan
  • USDA Loan
  • Jumbo Loan

These mortgage loan options are among the most popular in the industry, making it easy for most borrowers to find what they are looking for. Also, because AmeriSave is a direct lender, the company is able to cut down on costs, ultimately lowering interest rates for borrowers.

AmeriSave Mortgage Refinance

If you are looking to lower your monthly mortgage payment or take out cash, AmeriSave offers two refinance options:

  • Rate and Term Refinancing — lower your current interest rate and/or change the term length of your mortgage
  • Cash Out Refinancing — get cash out of your home's equity for home improvement or debt consolidation

AmeriSave also offers home equity lines of credit (HELOCs), which acts as a revolving source of funds similar to a credit card.

You can quickly get a quote or use AmeriSave's Refinance Calculator to see if refinancing is the best option for you. It only takes three minutes to get a customized quote in AmeriSave's online application with a soft credit pull that has no impact on consumer credit score. 

AmeriSave Mortgage Rates

Amerisave rates are approximately 0.5 percent lower than company competitors, such as New American Funding or Quicken Loans. 

On BestCompany.com, 15 percent of AmeriSave reviews* mention rates, with many customers saying that they chose the company because it had the “best rate” or that its “rates were lower than everyone else.”

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Customer Review: Maria from Modesto, California

"AmeriSave is very fast and efficient with the best rates I could find. It almost seemed too good to be true. I'm very happy I decided to go with AmeriSave."

While AmeriSave advertises low rates and many customers mention low rates in reviews, you aren’t guaranteed the lowest rate upon applying.

AmeriSave Mortgage Rate Transparency

AmeriSave publishes daily updated rates on its website. While it may be inconvenient to provide property and some contact information to view rates, this does allow you to get a more personal loan quote, rather than viewing average industry rates. 

It is important to note that your rate quote may not be the rate you receive at closing — your rate will be dependent on your credit score, credit report, and debt-to-income ratio (DTI), as well as any other company specific rate assessment factors.

AmeriSave Mortgage Application Process

The AmeriSave Mortgage application process is entirely online and mobile-friendly, allowing borrowers to quickly view rates and programs that they qualify for, as well as get to closing much faster. AmeriSave’s online convenience is frequently highlighted by customers in reviews on BestCompany.com.

To get started on an AmeriSave application, you will need to provide information about the home you’d like to purchase, or your current home if you’re refinancing. You will need to agree to a soft credit check (this won’t affect your credit score) and then provide personal financial information.

You can upload documents, track application progress, and e-sign documents all online.

No Application or Rate Lock Fees

AmeriSave recently removed its application fee and has no rate lock fee. However, it is important to note that the rate lock fee remains for 90-day locks, but there is no cost otherwise. The AmeriSave 90-day 'Lock & Shop' is intended to protect your interest rate while you home shop. 

Quick Closing Time

AmeriSave has been able to get nearly 50 percent of its customers to close in as little as 25 days or less — the industry average closing process on a house typically takes 30 to 45 days.

On BestCompany.com, 11 percent of AmeriSave reviews* highlight the company’s fast process, often closing on loans within two to six weeks.

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Customer Review: John from London, Kentucky

"They were very easy to get a hold of, very knowledgeable, and very friendly. The process of obtaining my loan was really quick, actually closed within 30 days."

AmeriSave's dedication to quick closing times benefits borrowers who are on a tight deadline. This benefit is often difficult to find with other mortgage lenders, making AmeriSave a great option if you are in a rush to close on your home.

Down Payment Assistance

AmeriSave works within Fannie Mae guidelines to help make down payments possible for low income families and first-time home buyers. This government backed program allows borrowers to put down as little as 3 percent of the purchase price of the home to qualify for a loan.

Not all mortgage lenders are Fannie Mae backed, making AmeriSave a great option for those who are first-time homebuyers or who may need extra down payment assistance. Having a government entity to help back mortgages makes AmeriSave an even more secure option for borrowers.

AmeriSave Mortgage Reviews

AmeriSave excels in customer satisfaction, service, and attention. Out of the more than 1,400 verified customer reviews on Best Company, 91 percent of AmeriSave reviews are four-star or five-star.

AmeriSave customers most often praise the following:

  • Low interest rates
  • Quick and efficient loan process
  • Easy application process
  • Low closing cost
  • Personable and helpful loan officers

It is rare that a lender has such a high proportion of positive customer reviews, making AmeriSave a stand-out option in customer service compared to other mortgage lenders.

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The Bad

  • Not Available in New York

Not Available in New York

AmeriSave mortgage products and services are available in 49 states, and Washington D.C. Unfortunately, AmeriSave does not originate loans in New York.

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The Bottom Line

If you are looking for a competitive mortgage rate from a trusted lender, AmeriSave could be a good option for you. Depending on the loan type and your own financial background, AmeriSave can help you purchase or refinance your home at a lower than average rate, saving you more money overall.

If you are looking to close quickly on a home or simply avoid a drawn-out mortgage process, AmeriSave can get you to closing faster than many of its competitors — in 25 days or less — as a result of a streamlined application process and commitment to meeting borrowers' needs. 

Some customers complain that it took them much longer to get to closing with AmeriSave, but overall, the majority of AmeriSave reviews on BestCompany.com praise the company for a fast approval and closing process. 

Additionally, the majority of AmeriSave borrowers have expressed high satisfaction with the company's customer service.

Based on customer reviews, we would recommend AmeriSave for your mortgage financing or refinancing needs.

Check out AmeriSave reviews below.

*AmeriSave Mortgage review data used in this profile is taken from a sample of 400 reviews left by customers on BestCompany.com.

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Star Rating

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4.8

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2,430 Reviews

Review Breakdown

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80%

4 grade

12%

3 grade

3%

2 grade

1%

1 grade

4%

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Corette

The perfect people and the perfect loan company to help you with all your home needs!! Whether it be to buy a home or to refinance your home!! They made it so easy for me. Most especially because I had no idea of what to expect. They were friendly and helpful!

6 days ago Edited June 18, 2025

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William

I had a frustrating experience with customer service. My inquiries about costs were met with unclear answers, and my follow-up email was ignored. While the response to my hot water heater claim was prompt, confusion around payment persisted. Communication was lacking, and I often had to reach out for updates. Overall, not the proactive support I expected.

1 week ago

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William Devinney Oklahoma City, OK

I had a mixed experience with communication. Initially, it felt minimal and reactive, as we often had to reach out first. However, there was one instance where the staff was very communicative and helpful. We did face an issue with a leaking pipe, and while we received some information after multiple calls, I wish they had been more proactive in keeping us updated.

1 week ago

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Wanda

I had mixed experiences with my recent service. The Roman shades I purchased took time to settle, which was expected. However, I faced issues with my air conditioning warranty. While the technician was prompt and efficient, I was surprised to be charged for labor on a warranted part, which felt like a contract violation. After 15 years as a customer, I'm reconsidering my membership.

1 week ago

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Brian

I found the initial service helpful, but the technician they sent was not up to par. I'm still waiting for my first statement and payment details, and despite reaching out via email, I haven't received a response. However, scheduling an appointment was smooth, and the technician's visit went well.

1 week ago

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Mark

I found the process somewhat redundant since I had to resubmit documents that were already on file. Additionally, I had some issues with the lock after it was rekeyed, making it difficult to latch properly. I plan to contact customer service for assistance with this.

1 week ago

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Kimberly

The service was mostly helpful, but the technician lacked effectiveness and communication was lacking. Scheduling was smooth, but I felt uninformed throughout the process. Overall, I would appreciate more assistance and clearer updates in the future.

1 week ago

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Anthony

I had a frustrating experience with my dishwasher repair. After calling for help, I struggled to get clear information from the warranty service. They initially said parts were unavailable, and I'm still waiting for a resolution since my first inquiry. Communication has been confusing, and I'm left in the dark about what will happen next.

1 week ago

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Brendan

I had a decent experience overall, though there were a few hiccups. The sales personnel were almost there but not quite meeting expectations. I appreciate their efforts, but I believe there's room for improvement to enhance the overall customer journey.

1 week ago

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Stacy

I've had to replace my items multiple times, and they're still unsatisfactory—lumpy and poorly balanced. Additionally, I'm frustrated with my claim process; I need a home inspection report, but I don't have one. I paid for my warranty months ago, and my air conditioner is malfunctioning. It's disappointing that I have to jump through hoops to get the help I need.

1 week ago

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John

I had a decent experience with customer support, but I struggled to find the information I needed online. It would be helpful to have more direct access to their system once my loan application is approved. Overall, improvements in these areas would enhance the customer experience.

1 week ago

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Ronnie

I had a good experience overall, but there were a few hiccups that affected my satisfaction. While some aspects were satisfactory, I believe there's room for improvement. I appreciate the effort put in, but addressing the issues would enhance the overall experience.

1 week ago

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Debra

I reached out to inquire about my first statement and payment due date, but I haven't received a response from the original contact. I'm left waiting for clarity on when I'll get my first statement. It's frustrating not knowing the timeline for my payments.

1 week ago

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Juthlande

I found the customer support to be communicative and helpful, but I struggled to get the information I needed through their online service. It would be beneficial to have more direct access to their system once my loan application is approved.

1 week ago

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Jerry

The service is close to meeting my expectations, but there's still room for improvement. The sales personnel seemed knowledgeable, but I found myself unsure about a few aspects. Overall, it's a decent experience, but some clarification would enhance it significantly.

1 week ago

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William

I've been a customer for years, but my recent experience with HWA has left me frustrated. While their technician was reliable and installed a new compressor quickly, I was charged for labor despite the part being under warranty. I feel they violated their contract, and I'm unsure if I will continue my membership.

1 week ago

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Steve wayshak Clearlake, CA

I had a frustrating experience with customer service. My questions about costs were met with unclear answers, and my follow-up email was ignored. While the response to my claim for a broken hot water heater was prompt, there was significant confusion regarding payment responsibilities. Overall, I feel more clarity is needed.

1 week ago

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Rhonda

I've had a frustrating experience with my claims. The support has been confusing and unhelpful, leading to denied claims based on unclear legal language. After a plumbing leak, I had to handle repairs myself and still haven't received my reimbursement. Overall, I'm not satisfied with the service.

1 week ago

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Adelle

I've faced confusing and unhelpful support regarding my claims, including a plumbing leak that was denied. The response time was poor, especially during urgent situations. I had to manage repairs myself and still haven't received reimbursement. Overall, my experience with the service has been frustrating and disappointing.

1 week ago

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Anonymously

I had issues with my heater and Home Warranty was unresponsive, which was frustrating during the cold. I also had a problem with my dishwasher; the technician said it was too old for parts. Communication with customer service has been poor, and I'm still waiting for a resolution. Overall, my experience has been disappointing.

1 week ago

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Patricia

I had a terrible experience with customer support. They denied my claim for air conditioner issues, insisting on a home inspection report that I don't have. I paid for the warranty, and it's frustrating that they require documents I never needed before. I expected better service and support for my warranty.

1 week ago

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Dildreth

from start to finish I must say the two ladies that assisted me during the process were simply the best you could ever want. Being older these matters are not simple for me. Heather and LaTonya worked so patiently with me. They spent hours making sure I understood everything. My thanks to both of them

6 days ago

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Susan

I had a great experience! The staff was incredibly helpful, making my visit enjoyable. However, there was one aspect that I wasn't satisfied with. Overall, I appreciate the assistance I received and would recommend this place to others.

1 month ago

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Donna

I had a very positive experience with the service. They were highly responsive and communicated effectively, which made the process smooth. I found them to be knowledgeable and professional throughout. Overall, I have no negative feedback to offer; everything went well during my HELOC experience.

1 month ago

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Timothy

I had a great experience with customer support. They were incredibly helpful, answering all my questions thoroughly and keeping me informed throughout the process. Everything went smoothly, and I would definitely recommend them to anyone in need of assistance with a loan.

2 months ago Edited April 15, 2025

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Robert

I found the service to be very helpful. They promptly returned my calls and answered all my questions immediately. However, I did not require additional services. Overall, my experience was positive, and I appreciate the quick response time.

2 months ago Edited April 15, 2025

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Harold

I had an excellent experience! The team was very good at their work and genuinely cared. Communication was prompt whenever needed, making the process smooth and pleasant. I would highly recommend their services based on my positive interactions.

2 months ago Edited April 15, 2025

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Tony

I had a very positive experience with customer service. They were incredibly helpful, returning calls promptly and answering my questions without delay. Unfortunately, I couldn't provide feedback on the other questions as there were no answers available. Overall, I'm impressed with the responsiveness and support I received.

2 months ago Edited April 15, 2025

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Keith

I had a great experience! The service was top-notch and everything was handled effortlessly from start to finish. I tried similar services before, but none compared to this one. I highly recommend it, even though I'm not looking for anything right now. Overall, an awesome job!

2 months ago Edited April 15, 2025

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Anonymously

I used to love this company, but their service has drastically declined. They don't honor their contracts and the support team seems unhelpful and unresponsive. I've had issues with both my refrigerator and air conditioner that took far too long to resolve. They started great, but now dealing with them feels like pulling teeth. Disappointed!

2 months ago Edited April 15, 2025

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Jerry

I've been trying to reach Chris Peck regarding concerns about my home insurance, which I already have. Unfortunately, I can't get anyone on the phone or via email to resolve this issue. It's frustrating to feel ignored. Overall, my experience has been disappointing, and I hope to get this sorted out soon.

2 months ago Edited April 15, 2025

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Robert

I had a very good experience overall. While I would have appreciated a bit more communication, the service was excellent and the team genuinely cared. As someone new to online processes, I found everything to be seamless and painless. I highly recommend it!

2 months ago Edited April 15, 2025

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Carlos

I had a very good experience overall. Whenever I had questions, help was readily available, making the process seamless and painless. I highly recommend it, especially for those new to online activities. While I would have appreciated a bit more communication at times, everything went smoothly.

2 months ago Edited April 15, 2025

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Ramona

I found the service to be incredibly helpful, as they were able to answer all my questions effectively. When it comes to assistance with loans, I believe their greatest asset is their dedicated team. I highly recommend them for anyone in need of support!

2 months ago Edited April 15, 2025

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David

I had a great experience with the service. The team was very helpful and responsive, making communication easy. Overall, the process of getting the HELOC was smooth and positive, with no negative aspects to report. I have nothing but good feedback to share!

2 months ago Edited April 15, 2025

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Charles

I found the assistance I received to be extremely helpful, going above and beyond my expectations. However, I still need to check my records for financing inquiries and how to connect others with the right contacts. Overall, a positive experience with a few follow-up tasks needed.

2 months ago

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Michael Gross Tucson, AZ

I was pleased with the prompt responses to my questions and concerns. The support team was effective in addressing my needs. However, I did not require further assistance, so I appreciate their understanding. Overall, a positive experience!

2 months ago

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Jerrell

I found the service to be exceptionally helpful and professional. They met all my expectations and handled everything in a timely manner. While I had some inquiries about financing that required me to check my records, overall, I am very pleased with the assistance I received. Everything was handled perfectly!

2 months ago

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William

I had a wonderful experience with the team, especially Michael Wilson and James. They were incredibly supportive throughout the process, even during the holidays. They helped me uncover a second mortgage I didn't know I had and stayed with me until everything was resolved. I can't recommend them enough!

2 months ago

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Sandra

I had a mixed experience with the service. While Leon was good, communication with Lucas was challenging, and it took some time to clarify things. However, Terry Monk was exceptional—very helpful throughout the refinancing process. Overall, I appreciate the support I received.

2 months ago

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Perry

I had a great experience with Derek. He was incredibly supportive and addressed all my questions promptly. Unlike my previous banks, which let me down, Derek came through for me when I needed a loan to pay off my home equity. I'm truly grateful for his help!

2 months ago

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Pedro

I had a great experience with Derek, who was incredibly patient and guided me through the process when I was unsure. Unlike my previous banks, which wouldn't help me, Derek came through when I needed a loan to pay off my home equity. I'm really grateful for his assistance!

2 months ago

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Deborah

I had an incredible experience with Terry Monk at Amerisave during my home refinancing process. He went above and beyond to ensure everything worked out smoothly for me. His consistent support and helpfulness made a significant difference. I truly appreciate his efforts and thank God for the excellent service!

2 months ago

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Patricia

The communication throughout my experience was excellent; they responded quickly whenever I had questions. Overall, I was very happy with the service. The only hiccup was with the appraiser, who was a bit slow in responding, but aside from that, it was a great experience.

2 months ago

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Anonymously

I had a mixed experience with the service. Sometimes, I found it difficult to get a return call, which was frustrating. I understand they are busy, but it would be nice to have better communication. Overall, I wouldn't say it was a positive experience.

2 months ago

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Olivia

I had a positive experience with their service. They were quick to respond to my questions and addressed my concerns effectively. However, I did have some issues that were not resolved. Overall, I appreciate their efforts but there's room for improvement.

2 months ago

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Carl

I had a great experience with customer support. After a check blew away on a windy day, they quickly canceled it and sent me a new one the next day. They were very helpful and answered all my questions immediately. Overall, I was very satisfied with their service!

2 months ago

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John

I had an excellent experience with AmeriSave Mortgage. Their communication was top-notch, making the process smooth. The only hiccup was a slight delay from the appraiser, but overall, I was very satisfied with their customer support and the entire service.

2 months ago

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Lane

I had a great experience! They were quick to respond to my inquiries and provided timely updates whenever needed. However, there were a couple of questions where I didn't receive a response. Overall, I appreciate their promptness and communication.

2 months ago

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Robert

I had a generally smooth experience with customer support, though there was a slight delay in getting an appraiser scheduled. It wasn't the fault of Amerisave, just a matter of timing. Overall, the staff was friendly, and I would rate my experience positively despite the minor hiccup.

2 months ago