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First American Home Warranty Reviews

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8.5

Overall Score

Star Rating

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4.6

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4,422 Reviews

Review Breakdown

5 grade

59%

4 grade

15%

3 grade

6%

2 grade

3%

1 grade

16%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Donna Sacramento, California

We felt like a priority. We are elderly and our air conditioner stopped working in the worst heat we were having. American home warranty is very easy to use. They respond very quickly. It is absolutely the best one out there. We will continue with them. We have other offers from many different companies at cheaper rates, but I will not switch. I know what we get with no hidden costs. Donna Gregory a very satisfied customer.

1 month ago

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Reply from First American Home Warranty

Donna, Thanks so much for sharing your great feedback with us regarding your recent service. We are thrilled to hear that we were able to have this resolved for you so quickly. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us!

Jul. 22nd, 2026

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Barbara Phoenix, Arizona

Out of all warranty companies this company has met all my issues. My only complaint is that it can take 48 hours to fix an issue. Is it possible to put companies that have 24 hours and emergency service in your system? Also can you not increase your long time customers every year? I have referred customers to you like 3 besides my father. I found out they did not put down my name as a referral, which is okay because your service is good.

1 month ago

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Reply from First American Home Warranty

Barbara, Thank you for sharing your review with us. If you have any other friends you would like to refer, please check out our customer referral program. (refer.fahw.com) We look forward to being there for you, should you ever need us again.

Jul. 22nd, 2026

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Keun Midlothian, Texas

I must say that First Home Warranty has exceeded my expectations. I honestly don't remember how I first heard about the company, but I have no regrets. Unfortunately, I've had to file two claims so far, but both experiences were smooth. The claims process was easy, and my issues were resolved promptly and professionally. Based on my experience, I would definitely recommend First Home Warranty.

1 month ago

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Reply from First American Home Warranty

Keun, Thank you for your five-star rating! We truly appreciate your support and are pleased to know you had a positive experience and will continue to be here for you should you need us in the future.

Jul. 23rd, 2026

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Eva Spartanburg, South Carolina

My warranty was included when I bought my house. My A/C went out within 2 months. I called and started a claim which was on the weekend. I received a call on Monday an appointment scheduled. The company came out and the unit. No hassle no issues with getting the HVAC company paid. I only had to pay my service fee. When my parents passed away and I had to sell their home, I had my realtor pay 1 yr and included it with the selling of the home.

1 month ago

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Reply from First American Home Warranty

Eva, We appreciate you taking the time to share your review with us! It's fantastic to know that you were provided five-star service. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

Jul. 23rd, 2026

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Madeline Houston, Texas

I purchased a new home, and was provided a home warranty. I did recently have to utilize it. The vendor was outstanding and I couldn't be more pleased

1 month ago

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Reply from First American Home Warranty

Madeline, Thank you for your feedback—it helps us continue to deliver reliable service to homeowners like you.

Jul. 22nd, 2026

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Lynn Pensacola, Florida

For the past 8 years, your services have been convenient and consistent. Having FAHW helps give a peace of mind amongst many stresses in life. Thank you.

1 month ago

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Reply from First American Home Warranty

Lynn, Thank you for taking the time to share your review with us! It is great to know that we have been able to be there for you when you needed it most. We're glad you chose us and look forward to being here when you need us again.

Jul. 23rd, 2026

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Margo Stillwater, Oklahoma

This is the best service I have run across! Only cost me $90 to have a licensed plumber come out and do a repair on a leaking water line.

1 month ago

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Reply from First American Home Warranty

Margo, We sincerely appreciate your five-star rating and your continued trust in our services!

Jul. 22nd, 2026

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Ann Cincinnati, Ohio

Got tired of waiting for ahs to fix a washer. Waited 2 months. Heard you have better service. You do. Only took 8 days to fix our heat pump.

1 month ago

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Reply from First American Home Warranty

Ann, We greatly appreciate your positive review and are glad we could provide the quality experience you were looking for!

Jul. 22nd, 2026

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Bob Horton Charleston, South Carolina

My first service was a disaster. Called to cancel service. Asked for second chance. Was perfect—done fast, and correct. Pleased now.

1 month ago

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Reply from First American Home Warranty

Bob, Protecting your home is our top priority—thanks for trusting us with it.

Jul. 22nd, 2026

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Donald

I've been with First American Warranty for over 10 years now, and they have been an excellent company to work with. I really don't have any complaints about them. They have fulfilled their obligation over the past 10 years. The biggest thing that I can say about them is that they choose the right people to do the work. I don't have to worry if something goes wrong because they have my back.

7 months ago

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Reply from First American Home Warranty

Donald, Thank you for taking a moment to share your experience with us! It is wonderful to know that we have been able to provide you with peace of mind for over 10 years. We look forward to being there for you, should you ever need us again.

Feb. 6th, 2026

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Richard

There is no other home warranty company to choose from at all the closings on real estate , so we chose to accept it , which was First American , and someone from choice home warranty called and gave us a cheaper price when it was time to renew, WELL LETS JUST SAY IT WAS THE WORST MISTAKE WE EVER MADE is changing from First American!!!!! I know someone who worked for them and he was a witness to the company only requiring the owner of the company to be licensed , not the workers that come to your home…. We had a tech who came to our house to fix a fan in our double oven , which was making allot of noise , after he was done,he sent another tech to “finish the job”, he was worse than the first , then another one came and the owner, but after it was all over with , my double oven would no longer work, it stayed on even when cut off, increasing in temperature , we had to cut it off at the breaker , and nobody from the company would come back, we were in the middle of selling the home, so we had to put out 2500 for new owner to purchase a new double oven after closing, Choice home warranty would not hold the owner of this company liable , and no matter what we did and tried to call multiple times to Choice, they said they had to go by what tech says, and tech says it was fixed!!!!!! The techs did not know what they were doing because they were not certificed or licensed to even know how to work on appliaces . NEVER AGAIN will we switch from First American Home Warranty. WE APPRECIATE a company like First AMERICAN , that all closing attorneys stand by and HIGHLY recommend.

9 months ago

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Reply from First American Home Warranty

Richard, Thank you for taking the time to share your review with us! It is great to know that we have been able to be there for you when you needed it most. We're glad you chose us and look forward to being here when you need us again.

Nov. 20th, 2025

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Loretta

I've had this home warranty company for many years. I've never had a bad experience with them. They inform you if there is any excess charge that isn't covered beforehand. I have and will continue to recommend them.

5 months ago

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Reply from First American Home Warranty

Loretta, Thanks so much for taking the time to share your experience with us!

Mar. 16th, 2026

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Constance

I left First American for a year (to Choice HW) and it was a disaster. With First American, I can actually talk with a person fairly quickly- with Choice, had to wait hours for a call back. First American had my back when it came to repairs the 2 years plus that I've had their coverage.

6 months ago

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Reply from First American Home Warranty

Constance, Thank you for taking a moment to share your review with us. It’s great to know we met your expectations—we aim to keep doing just that!

Feb. 20th, 2026

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Joseph

I am impressed with First American Home Warranty. After hearing so many horror stories about home warranties, I was skeptical, but they’ve been professional, fast, and reliable. Every claim I’ve filed was First American was handled smoothly, and the technicians sent were top-notch. It’s given me such peace of mind as a homeowner!

6 months ago

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Reply from First American Home Warranty

Joseph, It’s great to know we met your expectations—we aim to keep doing just that!

Feb. 18th, 2026

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Arthur

They try to do the right thing. That's their biggest plus. Where the sometimes falter is not getting parts to their contractors in a timely manor. I u/understand cost is everything but service is also. In spite of that, they are still the best.

6 months ago

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Reply from First American Home Warranty

Arthur, Thank you for taking a moment to share your experience with us. We will continue to be here for you should you need us in the future!

Feb. 17th, 2026

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Joanne

We went on vacation up North for 5 days. The Compressor in our Refrigerator went while we were away. American Home Warranty sent a Service Person Quickly and the Fridge was fixed right away! Thank you for the prompt service.

7 months ago

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Reply from First American Home Warranty

Joanne, Thank you for taking a moment to share your review with us. It is wonderful to know that we have been able to be there for you when you needed it most. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us!

Feb. 6th, 2026

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Marsha

I was given a home warranty when I bought my home. The heat went out the first winter and American Home Warranty was there to help! The work would have cost over $1000 if I had not been a customer. I’ve kept them ever since. I tell everyone I know. This is the best home warranty company.

8 months ago

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Reply from First American Home Warranty

Marsha, Thank you for your feedback—it helps us continue to deliver reliable service to homeowners like you!

Jan. 2nd, 2026

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Naomi

First American Home Warranty is a company you can count on every time. No matter the situation I may have been in they were immediately there for me. This is a company I feel fortunate to have been introduced to years ago. They won’t let you down.

8 months ago

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Reply from First American Home Warranty

Naomi, We appreciate you taking the time to share your review with us. It is great to know that you had a five-star experience!

Dec. 29th, 2025

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Jared

We had plans to leave our house for 18 months and rent it out. We did not want to worry about the appliances. First American Home Warranty had good reviews and we decided to use them. We have had one claim so far. They contacted us quickly, set up the appointment, and the problem was quickly resolved. We are very happy with the service! Thank you for removing the appliance worry!

9 months ago

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Reply from First American Home Warranty

Jared, Thank you for taking the time to share your review with us! It is great to know that we have been able to be there for you when you needed it most. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

Dec. 3rd, 2025

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Frank New York City, New York

I love my warranty. You're cheap, and you're liable.I'd rather give you ten stars

1 month ago

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Reply from First American Home Warranty

Frank ,Thanks so much for taking the time to share your experience with us! We will gladly accept your ten-star rating. We're glad you chose us and look forward to being here when you need us again.

Jul. 22nd, 2026

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Stephen Ashburn, Virginia

Haven't had an opportunity so far to use the dervice. When I do I'll let you know.) Ciao

1 month ago

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Reply from First American Home Warranty

Stephen, Thank so much for taking the time to share your initial experience with us!

Jul. 23rd, 2026

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Naik/Wilchet USA

Customer Review Video

1 year ago

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Reply from First American Home Warranty

Thank you for taking a moment to share your experience with us. We're glad you chose us and look forward to being here when you need us again.

Aug. 4th, 2025

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SWID

TO DATE, WE HAVE HAD FIRST AMERICAN HOME COVERAGE NOW FOR ABOUT 10YRS, ONE IT COMES UP FOR RENEWAL, THERE IS NO DOUBT ABOUT IT. THERE PROCESS IS GREAT, THE COVERAGES ARE GREAT AND AS LONG AS I OWN A HOME, THEY WILL BE PROTECTING US. I HAVE REFERRED SEVERAL PEOPLE TO AMERICAN FIRST HOME WARRANTY, AND 4 OF MY CO-WORKERS HAVE SWITCHED FROM THE DTE PLAN TO FIRST AMERICAN. THE ONLY DOWNSIDE, IS THAT I WAS TO EARN 50.00 PER EACH REFERRAL SIGNED UP FOR COVERAGE AND ONLY RECIEVED IT ONE TIME. GREAT COMPANY, EASY CLAIM SERVICES, AND NOTHING MOST EVERYTING IS COVERED IS A GREAT PEACE OF MIND MICHAEL

2 years ago

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Reply from First American Home Warranty

Michael, Thanks so much for your great feedback! We would like to make sure that you receive the $50 Amazon gift cards for the referrals that have signed up with us. We have requested additional information from you privately to further assist.

May. 10th, 2024

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Joseph Mesaros

I really haven't had to make any type of claim with First American Home Warranty as of yet being i just recently purchased the Home Warranty from them about two months ago! But the initial customer support awareness is excellent & they showed a overall GENUINE concern in helping me & answered ANY & ALL questions i may have had in a very positive efficient informitive understanding manner! Also i compared numerous other Home Warranty Companies before deciding on purchasing my Home Warranty Protection with First American Home Warranty who OFFERED me a GREAT QUALITY PLAN at a COMPARABLE LOWER PRICE!!!

4 years ago

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Reply from First American Home Warranty

Joseph, Thanks so much for taking the time to share your experience! We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

Jul. 20th, 2022

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Simon Seattle, WA

Whenever I did speak with someone, they were able to help me right away, or at least gave me the assurance that they were "working on it." I've had to call them back several times to get updates. Often would get a different person telling me different things. We never received confirmation emails or phone calls on the status of anything, not sure if this is a technical glitch, so make sure they can and will email you receipts and status updates. I'd log into my account and would sometimes find updates on information but there is no history in what happened, so I highly recommend you keep your own records of things!

5 years ago Edited January 10, 2024

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Reply from First American Home Warranty

Hi Simon. Thank you for your feedback. We are happy to hear that assistance was provided to your satisfactions.

May. 7th, 2021

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Anonymous

They've been excellent. I've had them with my house now for almost thirty years. They're there to help and get solutions to whatever is going on. There have been several times that they've actually thought about the response I was given from a vendor and it wasn't right and they questioned it and go second opinions to make sure they were right. They do their research. They don't assume that their vendor is always right. I had a plumbing leak and they took care of it. It was incredible. I had some complications from the vendor and issues and modification charges. They did all the research necessary to get it resolved properly and now the job is done. I'm very happy. First American makes sure you're satisfied when you're done. I've had a couple managers involved because there were things that didn't make sense and the actual sales person couldn't match it so they connected me to a manager that could answer my question and give me good, sufficient answers.

6 years ago

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Reply from First American Home Warranty

Thank you for sharing this feedback with us. We have requested additional information from you privately, so we can look further into your claim.

Nov. 12th, 2021

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Kelsey

When we bought our dream home and the deal was ''' as is'', we planned on needing to make some repairs and find a few surprises so we asked for First American Home Warranty coverage with our contract. Wow, did we underestimate the things that would go wrong with this little place. In the first three years, nearly every major appliance has gone out as well as fans, plumbing, both toilets, and I can''t even remember what else. First American has not refused us? Dropped up, questioned us or anything, they have helped us quickly and politely with every single claim. We would have been lost and financially ruined if we had not had this policy.

7 years ago

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Reply from First American Home Warranty

Hi Kelsey. We appreciate your feedback and look forward to servicing you again in the future.

Aug. 6th, 2019

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Maryjane Statesville, NC

When my A/C broke down with First American, they fixed it right away and everything and it's running great. There was one little problem though. When the guy replaced the parts up in the attic, they didn't replace the board. I'm happy with the company, it was the vendor's fault. They sent an email and said it needed to get replaced and First American acted right away and put the part on order. I get great service. They're very professional and they come out right away and service and take care of things. It works really fast. I wouldn't change the company. I had another company and when I saw your company and found out what they cover, I was ecstatic and I've been happy every since. They react really fast.

7 years ago

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Reply from First American Home Warranty

Hi Maryjane. We apologize for the inconvenience you encountered during your claim and appreciate your understanding.

Jun. 17th, 2019

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Floyd Memphis, TN

I really like the experience of working with them and not having to deal with the companies that you get your appliances from. This particular time they gave a time in which the company could come and service that item and I had problems with that time and I worked with First American Warranty and let them know and within forty eight hours they called and got me within forty hours of the call. I had problems with my dryer and I thought they would be able to repair it and go from there. The technician came out and serviced the dryer and told me what was wrong with it and then left. After I tried to use the dryer after he left, it wouldn't work. And I called them back and I got aggravated with the time it took for them to come out and reservice it. And it ended up costing me another $75 and I didn't know I was going to have to pay for that because it wasn't part of the actual dryer. First American was great, it was the company that came out of my house that I wasn't excited about.

7 years ago

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Reply from First American Home Warranty

Thank you, Floyd for the feedback. We are sorry to hear that the assigned contractor did not meet your expectations.

Jun. 17th, 2019

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Corinne M St Louis, MO

Having an older house makes having a home warranty a must. I don't know how we would have paid for some of the repairs that we've needed over the years if they hadn't been covered. We have peace of mind knowing that we are protected from catastrophic damage and repairs. Well worth the investment. Occasionally we have to call more than once to get a technician scheduled, but that is really a problem with individual companies and not the fault of First American. Customer service has been wonderful. I don't think we could live in our house without them. We were not solicited for our business. I researched the best coverage and called them. No phone calls or emails asking us to increase coverage or buy other products. We truly could not be happier.

7 years ago

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Reply from First American Home Warranty

Hi Corinne. Thank you for your review!

Jun. 4th, 2019

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John

We have an older home and we knew that sooner or later we would experience break downs . First American Home Warranty gives a choice to repair or replace. We have had to use them and the service was great. We have recommended them to friends and family.

10 months ago

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Reply from First American Home Warranty

John, Thanks so much for taking the time to share your review. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us!

Nov. 9th, 2025

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Kathleen

I was surprised to not get anything moving for two weeks exactly until I had to call to find out the updates. This happened twice upon two different call requests that I made for the stove and the plumbing of my bathroom tub.

10 months ago

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Reply from First American Home Warranty

Kathleen, Thank you for sharing your recent experience. We certainly do our best to ensure overall satisfaction for our customers, and we will share your comments with our team to ensure our quality of service meets our customers’ expectations. We look forward to being there for you, should you ever need us in the future.

Oct. 24th, 2025

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Christi Ocala, Florida

Very fast and reliable and helpful with everything we have had to do.

1 month ago

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Reply from First American Home Warranty

Christi, Your satisfaction means a lot to us, and we’re so glad we could deliver the support you needed when it mattered most!

Jul. 22nd, 2026

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Lynn Kernersville, North Carolina

Through my realtor’s recommendation. Customer service has been very good.

1 month ago

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Reply from First American Home Warranty

Lynn, Thank you for your wonderful review!

Jul. 22nd, 2026

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Nora Southampton Township, New Jersey

Easy to call and gave me the name of the company that will call me.

1 month ago

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Reply from First American Home Warranty

Nora, Protecting your home is our top priority—thanks for trusting us with it!

Jul. 23rd, 2026

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Teri DiVincenzo

We’ve been very pleased with our experience with First American. From a leaky dishwasher to a broken hinge on our dryer to a freezer that conked out and couldn’t be repaired, they’ve taken wonderful care of the home we so dearly love and have worked so hard for. It’s worth it’s weight to have the peace of mind knowing that a little hiccup won’t break the budget.

2 years ago

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Reply from First American Home Warranty

Teri, Thank you for taking a moment to share your review with us! It is wonderful to know that we have been able to be there for you when you needed it most. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

May. 1st, 2024

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Aristotle

You are asking for a rating for something that I haven't even used. So, how can I rate the company until or when, I might have a claim? It's all good, fine and dandy beforehand, Until then, my rating First America is pretty worthless- other than to say, that the initial contact with the US-based representatives seemed very positive and appreciated and one of the reasons that I left AHS after disastrous customer service and non-existent follow-up from them. So, we are off to a good start with First American and hopefully, in the event of a claim, the level of service will remain 5 star.

2 years ago

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Reply from First American Home Warranty

Aristotle, Thanks so much for taking time to share your review! We may ask you to share your feedback on different experiences you may have with us. Whether that be placing a claim or even renewing your contract, we want to hear from you. We look forward to maintaining a five-star rating and being there for you, should you ever need us in the future.

May. 1st, 2024

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Rea Rea

They are the best! Proof is in the work and getting things done. They have replaced by dishwasher, refrigerator, stove, and other thing that needed fixing. And the contractors that aren't doing the job, their gone. New one are so much better. I have used them for over 20 years and tried others, but always went back to FAHW. You will be making a mistake if you don't use them.

2 years ago

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Reply from First American Home Warranty

Rea Rea, Thank you for sharing your five-star review with us! It is great to know that we have been able to be there for you over the years. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

Apr. 3rd, 2024

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Susan New Braunfels, TX

First American Home Warranty sent a reputable HVAC company out to repair our unit. They did approve a new unit be installed. It just took 6 days from the unit going out before it was replaced. I felt it could’ve been more expedient but it did go out on a weekend. With the temperature ranging from 101-107 during those days, we were forced out of our home and even with the premium plan it cost us $1200 plus hotel expenses.

3 years ago

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Reply from First American Home Warranty

Susan, Thank you for sharing your review with us. We do apologize that this took longer than anticipated. We have a process when evaluating and determining an outcome for our customers, and do our best to keep this process moving forward until resolved. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us!

Sep. 6th, 2023

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Jill Torres Las Vegas, NV

I was extremely disappointed in your competitor, Choice Home Warranty. I was a customer of theirs for many years without making any claims. As soon as I had a claim, they c as me up with many tests that "I" had to pay for to qualify for replacement. There would be hardly any savings on my part for being a customer all of those years. AFHW allowed me to apply all those years to their service and get immediate coverage. So far, I feel I have the program of them all and I am very happy. . m.

4 years ago

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Reply from First American Home Warranty

Jill, Thank you for sharing your review with us. It is great to know that we have been able to be there for you when you most needed it! We will continue to be here for you should you need us in the future.

Aug. 26th, 2022

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Gill Barbara G.

They have been prompt, courteous, friendly, informative, and professional in my dealings with them. I've had several issues this first year of owning my new home. They have provided rooter service, fixed a plumbing leak of sewer pipe in my crawl space, replaced my ice maker, replaced my stove, and replaced a remote to my garage door in addition to a new battery in the other one. I could not be more pleased with the service I've gotten and have already renewed for next year!!!!!

4 years ago

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Reply from First American Home Warranty

Thanks so much for sharing your great feedback with us regarding your recent services. We are thrilled to hear that we were able to be there for you when you most needed it!

Jul. 19th, 2022

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Verified Customer

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Review Source

star star star star star

Candi L. Murray Salado, TX

Quick response even though no fault of anyone due to supply and demand took awhile for parts to come in. When they did the company contracted out said it was better to replace our unit in which we did. The unit ran beautifully until a snake decided to venture into our new a/c unit and pretty much destroyed it. Once again the warranty would not cover so we had to buy another unit. Plug your a/c holes with a deterrent of some sort to keep snakes and whatever else could find residence in your unit.

4 years ago

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Reply from First American Home Warranty

Candi, Thank you for taking the time to share your review with us! It is great to know that our team was able to be there for you throughout this claim. We will continue to be here for you should you need us in the future.

Jul. 8th, 2022

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Verified Customer

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star star star star star

Joanne Palm Bay, FL

Used FAHW website and logged in a claim for air conditioner not running. We received an email back with a company name we called them and they said no longer service our area due to gas prices. We received another email from FAHW that another company was being notified. They called us and said they would be here about 3:30. They were early and fixed our problem promptly since it was a condenser that went bad. Our air was out for less than a day. Thank you.

4 years ago

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Reply from First American Home Warranty

Joanne, Thanks so much for sharing your great feedback with us regarding your recent service! We are thrilled to hear that we were able to have this resolved for you so quickly. We look forward to being there for you, should you ever need us again.

Jun. 9th, 2022

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Verified Customer

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star star star star star

Suresh Ralapati Gaithersburg, MD

I was really impressed by Cory B, the Representative. He was pleasant, friendly and made it very simple to explain the coverage, price, etc. The most impressive part was that if something could not be fixed, then that item would be replaced. This definitely provided me with a great peace of mind and there was nothing to worry about. Ny Kudos & Thanks to Corey.

4 years ago

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Reply from First American Home Warranty

Suresh, Thank you for taking a moment to let us know what a great job our team has done! We are glad that we have been able to be there for you when you most needed it. We will continue to be here for you should you need us in the future.

Jun. 2nd, 2022

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Verified Customer

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star star star star star

Jing Chen Goleta, CA

We've just moved into our new house, for which our agent gave us a gift of the First American Home Warranty. Unfortunately we found a valve leaking under the sink the first days we were in the house. Thankfully, First American had us covered. After Phoenix Plumbing, Heating and Air was dispatched to the project, First American kept us posted of the upcoming service. Jesse, the plumber was very competent and friendly. To ensure the best service, we were also invited to provide immediate feedback. All these proved the five-star qualify of First American.

4 years ago

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Reply from First American Home Warranty

Jing, We appreciate you taking the time to share your experience with us! It is awesome to know that your claim was able to be resolved promptly. The next time you may need us, we look forward to being there for you.

May. 24th, 2022

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Verified Customer

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star star star star star

Paula Barber Melbourne, FL

We have been using them for years. I used then when I had a leak under my kitchen sink & needed a new garbage disposal system. I’ve used then when we had a leak in our hotwater heater & they came out & replaced it. I had a leak under one of my bathroom sinks & they got me a new sink & repaired the leak. They are a great company to work with & there for me when I need them.

4 years ago Edited January 10, 2024

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Reply from First American Home Warranty

Paula, Thank you for leaving us a five star review!

Dec. 14th, 2021

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Verified Customer

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star star star star star

H Haven Maumelle, AR

I have been insuring with First American Home Warranty since 2013. I feel that they have always treated me fairly and their prices have been in accordance with the services received for replacement of my gas oven and hot water heater, as well as minor HVAC repairs and refrigerator water leaks from the ice maker system. I plan on continuing my insurance agreement with them in the future.

5 years ago Edited March 7, 2024

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Reply from First American Home Warranty

Hello,

Thank you for your feedback. Have a great day.

Mar. 18th, 2021

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Verified Customer

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star star star star star

William H. Burton, Jr. Barstow, CA

It is only because they have been really good to me as their customer. Each and every time that I may have experienced any problems or issues; they were always opened to be of an excellent help and assistance to our household. That’s why I can honestly say that I would keep them as well as recommend them but most definitely.. I really would keep them with every and I mean all properties that we’ll buy or purchase!

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 24th, 2021

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Verified Customer

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star star star star star

Mark Harrison Dickinson, TX

Never had a problem very professional I've always got the work that I need it in a timely matter I've been with them 14 years and I've never once had a bad representative come out and do shoddy work I'm just very pleased my reasoning prepare the warranty is I don't really miss the $65 a month but if something breaks and I have to come up with five or six hundred or a thousand or even more if I didn't have the warranty that would probably be an issue

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 24th, 2021

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Verified Customer

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star star star star star

Marian Long Galveston, TX

I had a claim on my electric stove. I called the office since it was my 1st claim, they actually took my information and gave me the information on the vendor who was assigned to come to my unit. I received updates on everything that was happening. The vendor was actually able to repair the stove. The vendor was professional, friendly and knew exactly what he needed to do to make the repairs and had parts on his truck. Great experience and service with both the First American Home Warranty and the vendor they used for our repairs.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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