First American Home Warranty: Read 4,367 User Reviews From Real Homeowners

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Verified Customer

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Julius M Smith Culloden, WV

Prompt service, contract was on time, with the right parts to fix the problem.

6 years ago

Reply from First American Home Warranty

Thank you Julius for your review!

Mar. 9th, 2020

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Verified Customer

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Abel Contreras

Quick and easy respond to problems. Friendly knowledgeable people to talk to.

6 years ago

Reply from First American Home Warranty

Thank you Abel, we appreciate your feedback. We want to ensure our customers are satisfied with the service they receive. We look forward to servicing you again in the future. Have a great day.

Mar. 4th, 2020

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Verified Customer

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Thomas McPeck

When you contact them they start the process to resolve the problem asap.

6 years ago

Reply from First American Home Warranty

Hello Thomas. Thank you for your review. We look forward to servicing you again in the future.

Mar. 4th, 2020

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Verified Customer

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MARY FISH

Excellent repairman providing us with excellent response time

6 years ago

Reply from First American Home Warranty

Thank you Mary, we appreciate your feedback. We look forward to servicing you again in the future.

Mar. 4th, 2020

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Verified Customer

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Matthew Ortega

Very dependable and efficient. Contractors are always experienced and professional.

6 years ago

Reply from First American Home Warranty

Thank you Matthew for providing us with your feedback. We appreciate it.

Feb. 27th, 2020

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Verified Customer

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Kathleen F

Prompt and professional service combined with excellent coverage!

6 years ago

Reply from First American Home Warranty

That is what we like to hear, Kathleen. Thank you for your review.

Feb. 27th, 2020

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Verified Customer

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Bruce

Last repair was never finished. It takes a long time to get through to a real person on the phone.

6 years ago

Reply from First American Home Warranty

Thank you Bruce for your feedback. We will be reaching out to you to resolve your claim.

Feb. 27th, 2020

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Verified Customer

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Eric Bradley

Because their response time was great, the contractor needs some work

6 years ago

Reply from First American Home Warranty

Thank you for your review Eric. We will definitely look into for improvements.

Jan. 24th, 2020

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Verified Customer

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Connie

Fast,efficient, and knowledgeable , customer service was also great

6 years ago

Reply from First American Home Warranty

Hi Connie, we are glad that you are satisfied with the service that was provided to you. We look forward to servicing you again in the future.

Jan. 24th, 2020

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Verified Customer

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George

Great service, prompt service, easy to reach, and very thorough

6 years ago

Reply from First American Home Warranty

Thank you George for your review!

Jan. 24th, 2020

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Verified Customer

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stuart/rosalie sherman

every claim has been handled on a timely, satisfactory manner.

6 years ago

Reply from First American Home Warranty

Thank you Stuart/Rosalie for your feedback.

Jan. 24th, 2020

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Verified Customer

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Veronica

Services are limited in my area, usually get from another city close by about 45 minutes to hour away

6 years ago

Reply from First American Home Warranty

Hi Veronica. We are sorry to hear this. We will look into this. Thank you.

Jan. 24th, 2020

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Verified Customer

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Kevin

Fahw took care of my central unit replacement and it went smooth as silk

6 years ago

Reply from First American Home Warranty

Hi Kevin, we are glad to hear your central unit replacement was taken care of. We thank you for taking the time to provide us with your review.

Jan. 24th, 2020

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Verified Customer

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lesley cartm ill

havehadm itm form twom years! Good responsem time greatm service, low cost

6 years ago

Reply from First American Home Warranty

Hi Lesley. Thank you so much. We appreciate your feedback.

Jan. 17th, 2020

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Verified Customer

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Ninfa Loya-Villarreal

Customer service is great. Never have had any problem with any of my claims.

6 years ago

Reply from First American Home Warranty

Hi Ninfa. Thank you very much. We appreciate your feedback.

Jan. 17th, 2020

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Verified Customer

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William Riddle

Worked fast to get the job done.They took thing in their own hands.

6 years ago

Reply from First American Home Warranty

Hi William. Thank you very much for your feedback.

Jan. 17th, 2020

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Verified Customer

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Joyce

I have never had an issue getting my service requirements met

6 years ago

Reply from First American Home Warranty

Hi Joyce. We are very happy to hear that all your service needs have been met. Thank you.

Jan. 17th, 2020

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Verified Customer

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Vivian Graham

good service have taken care of all of our needs. good communication.

6 years ago

Reply from First American Home Warranty

Hi Vivian. We appreciate your feedback.

Jan. 17th, 2020

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Verified Customer

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Phyllis R Carver

Always there for me, and on time. Most contractors are honest and dependable

6 years ago

Reply from First American Home Warranty

Hi Phyllis. We are pleased to hear that your needs were met. Thank you.

Jan. 17th, 2020

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Verified Customer

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Terri H

They have never let me down. They're always there when I need them.

6 years ago

Reply from First American Home Warranty

Hi Terri. We appreciate your feedback. Thank you.

Jan. 17th, 2020

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Verified Customer

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John Millis

They always seem so eager to help me. They have saved me a lot of money.

6 years ago

Reply from First American Home Warranty

We are glad to hear this, John. Thank you.

Jan. 21st, 2020

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Verified Customer

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Joe Becker

On time for appointment. Great service Tech! Neat clean repairs!

6 years ago

Reply from First American Home Warranty

Thank you Joe for your review.

Jan. 21st, 2020

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Verified Customer

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Chris Gravitt

They have contractors that respond right away and fix whatever is broken

6 years ago

Reply from First American Home Warranty

Yes we do, Chris! We look forward to servicing you again in the future.

Jan. 21st, 2020

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Verified Customer

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Jim Cocca Brentwood, CA

They have been very responsive and follow up to make sure the job gets done.

6 years ago

Reply from First American Home Warranty

Thank you Jim for your review.

Jan. 21st, 2020

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Verified Customer

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Margaret Jackson Eugene, OR

You have always helped me when asked and provided excellent servicemen.

6 years ago

Reply from First American Home Warranty

Great to hear, Margaret. Thank you for your review.

Dec. 31st, 2019

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Verified Customer

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James Talkington Edmond, OK

Not always happy with the contractors would like to request some of the ones we have used before

6 years ago

Reply from First American Home Warranty

Hi James. Thank you for your review.

Dec. 31st, 2019

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Verified Customer

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Marisol Sslgado

Very reliable company. They work very prompt with your claims.

6 years ago

Reply from First American Home Warranty

Thank you Marisol for your wonderful feedback.

Dec. 31st, 2019

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Verified Customer

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Bruce Parks Lancaster, OH

Repairman sent, was on time. Stayed until issue was resolved.

6 years ago

Reply from First American Home Warranty

Great to hear Bruce, we are glad we resolved your claim.

Dec. 10th, 2019

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Verified Customer

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Kristian Murfreesboro, TN

They always send out the best person to do the job correctly the first time.

6 years ago

Reply from First American Home Warranty

Yes we do, Kristian. We appreciate your review.

Dec. 10th, 2019

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Verified Customer

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Abdul R, Sesay

Excellent service, valuable customer service and trustworthy.

6 years ago

Reply from First American Home Warranty

Thank you for your positive review Abdul.

Dec. 4th, 2019

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Verified Customer

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Diana

Technicians are excellent! On time, correct parts & efficient timeline.

6 years ago

Reply from First American Home Warranty

Thank you Diana for your review.

Dec. 4th, 2019

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Verified Customer

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Maria Gialamas

They always respond in a timely manner and meet our expectations as promised.

6 years ago

Reply from First American Home Warranty

Thank you, Maria. We strive to assist our customer as quickly as possible. We look forward to servicing you again in the future.

Dec. 4th, 2019

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Verified Customer

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Derek Brown

Excellent customer service!! Very prompt attention to our needs!!

6 years ago

Reply from First American Home Warranty

Glad to hear Derek, thank you!

Dec. 4th, 2019

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Verified Customer

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Rita Baldwin

Excellent customer service, very responsive and professional

6 years ago

Reply from First American Home Warranty

Glad to hear Rita!

Dec. 4th, 2019

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Verified Customer

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Spada Murrieta, CA

Seems to be good. Service They are attentive and professional

6 years ago

Reply from First American Home Warranty

Thank you Spada for your review.

Oct. 29th, 2019

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Verified Customer

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Kelvin

Replaced my fridge right promptly after the technician visit

6 years ago

Reply from First American Home Warranty

Glad to hear your refrigerator was replaced promptly.

Oct. 24th, 2019

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Verified Customer

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Rollin Gardner

I have 4 homes with First American Warranties! I've only been able to use them for my primary residence! Extremely poor in there response to issues! I can't recommend them!

6 years ago

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Verified Customer

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Maria

Have been responsive to my needs. Have taken care of the issues that needed to be taken care of

6 years ago

Reply from First American Home Warranty

Thank you Maria for your review.

Oct. 24th, 2019

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Verified Customer

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Lois Buderus

The staff are friendly and do what it takes to get my needs met

6 years ago

Reply from First American Home Warranty

Hi Lois, we appreciate you leaving us your feedback.

Oct. 24th, 2019

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Verified Customer

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Harry

Responsive to my needs and provide the services needed when needed

6 years ago

Reply from First American Home Warranty

Glad to hear Harry, thank you.

Oct. 24th, 2019

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Verified Customer

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Elizabeth

Whenever I call they send contractors out and everything has been great

6 years ago

Reply from First American Home Warranty

Great to hear Elizabeth!

Oct. 24th, 2019

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Verified Customer

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Lynda Trocki

They have been there when I need them. Even in the snow season, they came through for me.

6 years ago

Reply from First American Home Warranty

So glad to hear Lynda. Thank you for choosing First American.

Oct. 24th, 2019

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Verified Customer

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Lucille Talking Rock, GA

They get the work done when I need them. They have subcontractors in my area most of the time

6 years ago

Reply from First American Home Warranty

Thank you Lucille for your feedback.

Oct. 24th, 2019

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Verified Customer

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John North Gulf Breeze, FL

I have been pleased with promptness in fixing problem and the work completed

6 years ago

Reply from First American Home Warranty

Thank you John.

Oct. 24th, 2019

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Verified Customer

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Dennis Jones Pollock Pines, CA

Almost perfect but not quite. If you had coverage for wood rot and construction it would be a 10

6 years ago

Reply from First American Home Warranty

Thank you Dennis for your review.

Oct. 24th, 2019

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Verified Customer

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Carol Carlucci

They have responded to every call and provided service immediately

6 years ago

Reply from First American Home Warranty

Thank you Carol for your review.

Oct. 24th, 2019

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Verified Customer

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Luman Ferrell

Have always been extremely helpful when we needed to fix a broken appliance.

6 years ago

Reply from First American Home Warranty

We appreciate your review Luman.

Oct. 24th, 2019

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Verified Customer

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Stacey

Call back time and customer service. Not always satisfied with the companies they work with, though

6 years ago

Reply from First American Home Warranty

Thank you Stacey for your feedback.

Oct. 24th, 2019

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Verified Customer

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John

They take care of our needs and I haven't had any type of problem with them

6 years ago

Reply from First American Home Warranty

Thank you John for your review.

Oct. 24th, 2019

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Verified Customer

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Jeanne

So far they have met my expectations every time I call to speak with someone.

6 years ago

Reply from First American Home Warranty

Great to hear Jeanne. Thank you.

Oct. 24th, 2019

First American Home Warranty Reviews