First American Home Warranty: Read 4,262 User Reviews From Real Homeowners

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Verified Customer

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John North Gulf Breeze, FL

I have been pleased with promptness in fixing problem and the work completed

6 years ago

Reply from First American Home Warranty

Thank you John.

Oct. 24th, 2019

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Verified Customer

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Dennis Jones Pollock Pines, CA

Almost perfect but not quite. If you had coverage for wood rot and construction it would be a 10

6 years ago

Reply from First American Home Warranty

Thank you Dennis for your review.

Oct. 24th, 2019

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Verified Customer

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Carol Carlucci

They have responded to every call and provided service immediately

6 years ago

Reply from First American Home Warranty

Thank you Carol for your review.

Oct. 24th, 2019

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Verified Customer

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Luman Ferrell

Have always been extremely helpful when we needed to fix a broken appliance.

6 years ago

Reply from First American Home Warranty

We appreciate your review Luman.

Oct. 24th, 2019

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Verified Customer

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Stacey

Call back time and customer service. Not always satisfied with the companies they work with, though

6 years ago

Reply from First American Home Warranty

Thank you Stacey for your feedback.

Oct. 24th, 2019

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Verified Customer

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John

They take care of our needs and I haven't had any type of problem with them

6 years ago

Reply from First American Home Warranty

Thank you John for your review.

Oct. 24th, 2019

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Verified Customer

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Jeanne

So far they have met my expectations every time I call to speak with someone.

6 years ago

Reply from First American Home Warranty

Great to hear Jeanne. Thank you.

Oct. 24th, 2019

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Verified Customer

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steve

they have been good so far the company has helped with my needs

6 years ago

Reply from First American Home Warranty

Hello Steve, thank you for your review.

Oct. 24th, 2019

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Verified Customer

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Carolyn Schellang

The service has been excellent and the contractors has been very good. No problems

6 years ago

Reply from First American Home Warranty

Thank you Carolyn for your review.

Oct. 24th, 2019

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Verified Customer

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Charles Stewart

Had an issue in the past with a claim but the last claim was resolved much more timely.

6 years ago

Reply from First American Home Warranty

Thank you Charles for your review.

Oct. 24th, 2019

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Verified Customer

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keith ellison

User friendly, prompt and efficient. A must have for any homeowner.

6 years ago

Reply from First American Home Warranty

Thank you Keith for your review.

Oct. 24th, 2019

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Verified Customer

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Donald Cubitt

They understand the importance of providing a strong level of customer service

6 years ago

Reply from First American Home Warranty

Yes we do! Thank you Donald for your review.

Oct. 24th, 2019

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Verified Customer

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Socorro Perez

Because they responded to my needs asap! excellent phone skills!

6 years ago

Reply from First American Home Warranty

Hi Socorro, thank you for your feedback.

Oct. 24th, 2019

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Verified Customer

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Kimberly Escamilla

Customer service is responsive. Vendors are as well for the most part.

6 years ago

Reply from First American Home Warranty

Thank you Kimberly.

Oct. 24th, 2019

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Verified Customer

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Wendy Gr

Professional, quick first quality, excellent follow through snd follow up

6 years ago

Reply from First American Home Warranty

Thank you Wendy for your feedback.

Oct. 24th, 2019

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Verified Customer

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Alkire

The customer service personnel were friendly and spoke clearly.

6 years ago

Reply from First American Home Warranty

Thank you Alkire for your review.

Oct. 24th, 2019

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Verified Customer

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Patrick Schultz

On top of the issues and great communications along the way.

6 years ago

Reply from First American Home Warranty

Thank you Patrick for your review.

Oct. 24th, 2019

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Verified Customer

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Jmoran Waxhaw, NC

They handle your requests with Professionalism and are very responsive.

6 years ago

Reply from First American Home Warranty

Great to hear Jmoran!

Oct. 2nd, 2019

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Verified Customer

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Bruce Chertkow Lauderdale, MS

Hassel free claim process with quick approval and pay process.

6 years ago

Reply from First American Home Warranty

Thank you Bruce for your feedback.

Oct. 2nd, 2019

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Verified Customer

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fred

always prompt in taking care of claim, and their folloow up is excellent

6 years ago

Reply from First American Home Warranty

Thank you Fred, we appreciate your feedback.

Sep. 25th, 2019

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Verified Customer

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Deborah Bryant

Because they''re dependable, reasonable in price and knowledgeable

6 years ago

Reply from First American Home Warranty

Thank you Deborah for your review. We appreciate it.

Sep. 25th, 2019

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Verified Customer

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David Luckman

They helped in solving a problem that arose with my water heater.

6 years ago

Reply from First American Home Warranty

Glad to hear your water heater has been repaired, David.

Sep. 25th, 2019

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Verified Customer

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Cheryl Winston

Professional workers, good attitudes work was done in a timely manner and explained clearly

6 years ago

Reply from First American Home Warranty

Thank you Cheryl for your review!

Sep. 25th, 2019

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Verified Customer

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R Johnson

I'm very happy so far with the service and the fast response time.

6 years ago

Reply from First American Home Warranty

Glad to hear! We look forward to servicing you again.

Sep. 25th, 2019

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Verified Customer

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Pam Smith

We have been completely satisfied with our coverage and service.

6 years ago

Reply from First American Home Warranty

Great to hear, Pam. Thank you for choosing First American.

Sep. 25th, 2019

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Verified Customer

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Virgil B Cole

Good services, always quick response and in a timely manner.

6 years ago

Reply from First American Home Warranty

Thank you Virgil for your review.

Sep. 25th, 2019

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Verified Customer

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Katherine

Sometimes I get pushback from the company about repairs/replacements needed immediately

6 years ago

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Verified Customer

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Elena Knipe

The servoceman was great but it was the second visit to correct the original issue.

6 years ago

Reply from First American Home Warranty

Thank you Elena for your review.

Sep. 3rd, 2019

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Verified Customer

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Doug McGill

My one and only claim with them went well and was pretty easy to make happen.

6 years ago

Reply from First American Home Warranty

Thank you Doug for your feedback .

Sep. 3rd, 2019

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Verified Customer

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Sam Nasr

responsive, responsible, helpful and always on top of claims

6 years ago

Reply from First American Home Warranty

Thank you Sam for your review.

Sep. 3rd, 2019

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Verified Customer

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Michelle

Professional and courteous. Had the repair people contacted quick.

6 years ago

Reply from First American Home Warranty

Hello Michelle, thank you for your review.

Aug. 28th, 2019

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Verified Customer

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Alissa Piro

limited, irrational coverage; not always great companies sent out; easy claim process; advanced technological tools

6 years ago

Reply from First American Home Warranty

Hello Alissa, thank you for your feedback.

Aug. 29th, 2019

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Verified Customer

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Cathy

Very responsive. And the technicians are always friendly and respectful.

6 years ago

Reply from First American Home Warranty

Thank you Cathy for your review.

Aug. 19th, 2019

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Verified Customer

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Wendy Jacobs

We've had several claims and the service we've received has been top shelf!

6 years ago

Reply from First American Home Warranty

Thank you, Wendy for your review!

Aug. 20th, 2019

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Verified Customer

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Scott

Easy to make a claim and fast, efficient response by contractor.

6 years ago

Reply from First American Home Warranty

Thank you Scott.

Aug. 20th, 2019

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Verified Customer

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Pete

Have saved me countless hundreds of dollars in repair bills.

6 years ago

Reply from First American Home Warranty

Thank you Pete for your feedback.

Aug. 20th, 2019

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Verified Customer

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June Bauer

Very satisfactory service. Renewed my policy and have recommended it to others.

6 years ago

Reply from First American Home Warranty

Thank you June for your feedback and for choosing First American as your home warranty provider.

Aug. 20th, 2019

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Verified Customer

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Greg Henry

They do what they say they will do. Fast service! They use good companies.

6 years ago

Reply from First American Home Warranty

Thank you Greg for your review!

Aug. 26th, 2019

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Verified Customer

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Dannita Williams

They have always provided me great customer service and have gotten very good contractors.

6 years ago

Reply from First American Home Warranty

Hello Dannitta, we appreciate your review and thank you for choosing First American.

Aug. 13th, 2019

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Verified Customer

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5 Vallejo, CA

They are very responsible. The last time we had a problem it was fixed on time.

6 years ago

Reply from First American Home Warranty

Thank you Maria for your review.

Aug. 14th, 2019

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Verified Customer

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5 Elk Grove, CA

My experience with American home warranty was very good. Convenient service.

6 years ago

Reply from First American Home Warranty

Hi Emraaz, thank you for your feedback.

Aug. 14th, 2019

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Verified Customer

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Linda Concord, CA

Customer support is very prompt and they provide good service.

6 years ago

Reply from First American Home Warranty

Thank you Linda for your review.

Aug. 9th, 2019

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Verified Customer

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Johnny Amarillo, TX

My washing machine quit working and the person made it work perfect.

6 years ago

Reply from First American Home Warranty

Great to hear, Johnny. Thank you for your review.

Aug. 9th, 2019

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Verified Customer

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Screw you

Crap service, why should I pay $75 to two different companies. Why not figure out what''s wrong first. $75 for a service call. Stupid........................

6 years ago

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Verified Customer

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LISA BUSH

always excellent, KNOWLEGABLE, NICE PROFESSION AND ALWAYS EXPLAINS

6 years ago

Reply from First American Home Warranty

Thank you Lisa for your review!

Aug. 7th, 2019

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Verified Customer

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Edie Daniels

Great Service well known company that's been around for many years

6 years ago

Reply from First American Home Warranty

Hi Edie, thank you for your kind words.

Aug. 7th, 2019

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Verified Customer

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Pat

They do most things well but their communication system-phone answering service is not good.

6 years ago

Reply from First American Home Warranty

Thank you Pat for your feedback, we are always looking for ways to improve our customer service experience.

Aug. 7th, 2019

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Verified Customer

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Anna Robinson

I gave a high rating because my claim was handled in such a timely manner.

6 years ago

Reply from First American Home Warranty

We appreciate your review, Anna.

Aug. 7th, 2019

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Verified Customer

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Aubrey

Good communication, fast response. Kind of pushy with the review requests.

6 years ago

Reply from First American Home Warranty

Thank you Aubrey for your review.

Aug. 7th, 2019

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Verified Customer

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Dorothy Payne

They get the job done. The service calls are getting to be a little high

6 years ago

Reply from First American Home Warranty

Thank you Dorothy for your review.

Aug. 7th, 2019

First American Home Warranty Reviews