First American Home Warranty: Read 4,382 User Reviews From Real Homeowners

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Verified Customer

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Geraldine McCain

Good customer service. They are patient and willing to explain all concerns.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

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Verified Customer

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James Shea Little Rock, Ark.

always prompt service; easy to contact; reliable contractors

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

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Verified Customer

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Mark

Have used this company for years and service has always been resolved quickly.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

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Verified Customer

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James Knightdale, NC

Great response and fast service. Technician was knowledgeable of the problem

5 years ago

Reply from First American Home Warranty

Hello James. Thank you for your feedback. Have a great day.

Jul. 7th, 2020

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Verified Customer

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Chris Nichols Peoria, AZ

The product is well worth the money and it covers for so many different things

5 years ago

Reply from First American Home Warranty

Thank you Chris, we appreciate your feedback and review. Have a great day.

Jul. 7th, 2020

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Verified Customer

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jesse garcia Rialto, CA

great plan and great warranty coverage taking care of all my needs

5 years ago

Reply from First American Home Warranty

Hello Jesse. Thank you for your feedback and review. Have a great day.

Jul. 7th, 2020

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Verified Customer

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Roberta Leisher San Antonio, TX

Always there to take care all of my home emergencies covered in my policy.

5 years ago

Reply from First American Home Warranty

Thank you Roberta, we appreciate your feedback. Have a great day.

Jul. 7th, 2020

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Verified Customer

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Cliff Hepner Lima, OH

quick and efficient overall excellence with customer service and repair service

5 years ago

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Verified Customer

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Heriberto Ramirez Mansfield, TX

Because it’s a good company and I never have a problem with them.

5 years ago

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Verified Customer

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Catey Amarillo, TX

Had to wait weeks for a resolution, as well as had to chase them and the local rep to get any resolutions.

5 years ago

Reply from First American Home Warranty

Hi Catey. We are experiencing quite a few issues as we deal with the pandemic and the start of Summer. As difficult as it may be, we are doing our very best to accommodate all our customer's. We sincerely apologize for any delays or inconvenience you may have experienced during the handling of your claim.

Jun. 23rd, 2020

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Verified Customer

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Patricia Angier, NC

They use professional service vendors that provide dependable services.

5 years ago

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Verified Customer

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bisham Etwaroo Dacula, GA

Great company call for my refrigerator not working they were on it hassle free

5 years ago

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Verified Customer

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Ruth Cirillo Nashville, TN

easy to file claims online and I get a discount because I have multiple properties

5 years ago

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Verified Customer

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Cassydy Dawson Cincinnati, OH

Quick response, items covered, price of deductible and monthly payment.

5 years ago

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Verified Customer

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Jim Sicnolf Englewood, OH

Did their best to resolve the problem quickly and thoroughly

5 years ago

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Verified Customer

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Danielle Mesa, AZ

Filing claims is easy, customer service is very knowledgeable and helpful.

5 years ago

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Verified Customer

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Ivan G Jelin Bellflower, CA

They have gotten me service on my house in Utah in a timely manner all the time

5 years ago

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Verified Customer

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Brends Sun City, CA

Great service and service persons. Return visits are no proble yes yes yes

5 years ago

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Verified Customer

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Amanda Stucky Frazier Park, CA

They have the lowest price for the most service I have found.

5 years ago

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Verified Customer

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Patrick A Harris Eugene, OR

They listen. When a conflict occurs over coverage, they listen to the client.

5 years ago

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Verified Customer

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Essex Coons Roseburg, OR

Hassle free, easy to set up a policy. Insures modular homes.

5 years ago

Reply from First American Home Warranty

Thank you Essex for your review.

Jun. 8th, 2020

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Verified Customer

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Hilda

Outstanding customer service ...always exceeds my expectations

6 years ago

Reply from First American Home Warranty

Hi Hilda. Thank you so much for your feedback. Have a great day.

May. 26th, 2020

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Verified Customer

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Frank Schreffler

Very good services for the money. Everytime I needed them they were hear.

6 years ago

Reply from First American Home Warranty

Hi Frank, thank you for your review.

May. 18th, 2020

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Verified Customer

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steve riedel

sub contractors were not qualifies to work on sub zero took seberal trips and change to get fixed. amd

6 years ago

Reply from First American Home Warranty

Hello Steve,

We would like to apologize for any inconvenience you may have experienced during the handling of your claim. Our records indicate you were provided with a reimbursement of $1,580.66 in lieu of the kitchen refrigerator repairs. The check was mailed on November 26, 2019. As such, your claim was considered closed.

Thank you.

May. 21st, 2020

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Verified Customer

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Jeff Jacoby

Very good service people. neat, clean and efficient. Good customer loyalty.

6 years ago

Reply from First American Home Warranty

Great to hear, Jeff! We look forward to servicing you again in the future!

May. 18th, 2020

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Verified Customer

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Ronald D Grimmette Cordova, TN

FAHW provides qualitative results to their customers without hassling.

6 years ago

Reply from First American Home Warranty

Hi Ronald. Thank you for your feedback. Have a great day.

May. 8th, 2020

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Verified Customer

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Stacy Lassig Temecula, CA

Fast service to get my pool heater repaired great customer service

6 years ago

Reply from First American Home Warranty

Hi Stacy, thank you for your feedback. Have a great day.

May. 8th, 2020

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Verified Customer

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David Armstrong Raleigh, NC

Great service, good online portal. Easy to Followup via email or phone.

6 years ago

Reply from First American Home Warranty

Hi David, thank you for your feedback. Have a great day.

May. 8th, 2020

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Verified Customer

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M J SCHUSLER Waco, TX

Quick, hassle free service. Easy to request service and pay online.

6 years ago

Reply from First American Home Warranty

Hi MJ, thank you for your feedback. Have a great day.

May. 8th, 2020

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Verified Customer

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Ben Garcia Azusa, CA

The first and only repair requested was completed seemlessly.

6 years ago

Reply from First American Home Warranty

Hi Ben. Thank you for your feedback. Have a great day.

May. 8th, 2020

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Verified Customer

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Sharon Hamilton Citrus Heights, CA

Have had to call them a couple of times. Both times were very satisfactory.

6 years ago

Reply from First American Home Warranty

Hi Sharon. Thank you for your feedback. Have a great day.

May. 8th, 2020

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Verified Customer

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Clifford C Stoddard Clinton, MD

quick service and willing to work with me when service provider doesn't respond

6 years ago

Reply from First American Home Warranty

Hi Clifford. Thank you very much for your feedback. Have a great day.

May. 8th, 2020

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Verified Customer

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Maria Ojeda Whittier, CA

Very attentive to my claim. Responded very quickly to my request.

6 years ago

Reply from First American Home Warranty

Hi Maria. Thank you for your feedback. Have a great day.

May. 6th, 2020

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Verified Customer

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R Carriere Mesa, AZ

They do what they say they will do. They were always ready to respond quickly.

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

May. 6th, 2020

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Verified Customer

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Robert Lanning Prescott Valley, AZ

only have used policy 2 or 3 times, but service was at a good price and prompt.

6 years ago

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Verified Customer

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shirl Woods Las Vegas, NV

great customer service and fast service clean and respectful

6 years ago

Reply from First American Home Warranty

Hello. Thank you so much for your feedback. We appreciate it. Have a great day.

May. 6th, 2020

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Verified Customer

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Glenn Van Dyk Forest, VA

First class operation, satisfied with my first year with them

6 years ago

Reply from First American Home Warranty

Hello Glenn. We are happy to hear you are satisfied with our service. Thank you for your feedback. Have a nice day.

Apr. 27th, 2020

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Verified Customer

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RUTH MACHINE Kempner, TX

Fast and friendly customer service as well as great value for the money

6 years ago

Reply from First American Home Warranty

Hi Ruth. Thank you for your feedback. Have a nice day.

Apr. 27th, 2020

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Verified Customer

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Walter Las Vegas, NV

Easy to work with and always did what they said they would do

6 years ago

Reply from First American Home Warranty

Thank you Walter, we appreciate your feedback. Have a nice day.

Apr. 27th, 2020

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Verified Customer

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Michael Coarsegold, CA

Easy to use and very responsive. They settled my repair in a very short time.

6 years ago

Reply from First American Home Warranty

Thank you Michael, we appreciate your feedback and are happy to hear the repair was completed in a timely manner. Have a great day.

Apr. 27th, 2020

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Verified Customer

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Sangeeta Luthra Los Altos, CA

Usually the service is good, and they are getting faster at getting service repairs scheduled.

6 years ago

Reply from First American Home Warranty

Thank you Sangeeta, we appreciate your feedback. Have a great day.

Apr. 9th, 2020

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Verified Customer

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BettyAnn Adams San Antonio, TX

They came through promptly when I needed a repair/new appliance

6 years ago

Reply from First American Home Warranty

Hello BettyAnn. Thank you for your feedback. Have a great day.

Apr. 9th, 2020

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Verified Customer

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Tom George Las Vegas, NV

Their warranty has much better coverage than others I have used or explored.

6 years ago

Reply from First American Home Warranty

Thank you Tom, for your feedback. Have a great day.

Apr. 9th, 2020

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Verified Customer

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Carole Russell Chattanooga, TN

Rapid response and great service, courteous personnel and service people!

6 years ago

Reply from First American Home Warranty

Hello Carole. We are happy to hear you are satisfied with the service provided. Thank you for your feedback. Have a great day.

Apr. 9th, 2020

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Verified Customer

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Richard Wright Marion, AR

Everything has been good so far I haven't had any problems yes

6 years ago

Reply from First American Home Warranty

Thank you Richard, for your feedback. Have a great day.

Apr. 9th, 2020

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Verified Customer

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Socorro Ford-Taylor Whittier, CA

You have the best contractors possible with a good working relationship

6 years ago

Reply from First American Home Warranty

Hello Socorro. We appreciate your feedback. Thank you and have a great day.

Apr. 9th, 2020

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Verified Customer

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RR

They provided the service they promised in an efficient manner. Thanks!

6 years ago

Reply from First American Home Warranty

Hello RR. Thank yoou for your review. Have a great day.

Apr. 6th, 2020

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Verified Customer

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marlene greenberg

always on time and gets the job done customer service is terrific

6 years ago

Reply from First American Home Warranty

Hello Marlene. We are pleased to hear you are satisfied with our service and look forward to servicing you in the future. Thank you for your feedback. Have a great day.

Apr. 6th, 2020

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Verified Customer

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Larry Goldberg

Very hard to communicate with the company. There approval process doesn't work very fast. Contractors are generally very good.

6 years ago Edited January 10, 2024

Reply from First American Home Warranty

Thank you Larry, for your feedback. Have a wonderful day.

Apr. 6th, 2020

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Verified Customer

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Jeremy Atwell

They are just that good I guess!Seriously, they seem to really take care of you

6 years ago

Reply from First American Home Warranty

Hi Jeremy. Thank you for your feedback and review. Have a great day.

Apr. 6th, 2020

First American Home Warranty Reviews