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First American Home Warranty Reviews

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8.6

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Chris Gravitt

They have contractors that respond right away and fix whatever is broken

4 years ago

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Reply from First American Home Warranty

Yes we do, Chris! We look forward to servicing you again in the future.

Jan. 21st, 2020

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Jim Cocca Brentwood, CA

They have been very responsive and follow up to make sure the job gets done.

4 years ago

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Reply from First American Home Warranty

Thank you Jim for your review.

Jan. 21st, 2020

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star star star star star

Margaret Jackson Eugene, OR

You have always helped me when asked and provided excellent servicemen.

4 years ago

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Reply from First American Home Warranty

Great to hear, Margaret. Thank you for your review.

Dec. 31st, 2019

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James Talkington Edmond, OK

Not always happy with the contractors would like to request some of the ones we have used before

4 years ago

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Reply from First American Home Warranty

Hi James. Thank you for your review.

Dec. 31st, 2019

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star star star star star

Marisol Sslgado

Very reliable company. They work very prompt with your claims.

4 years ago

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Reply from First American Home Warranty

Thank you Marisol for your wonderful feedback.

Dec. 31st, 2019

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Bruce Parks Lancaster, OH

Repairman sent, was on time. Stayed until issue was resolved.

4 years ago

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Reply from First American Home Warranty

Great to hear Bruce, we are glad we resolved your claim.

Dec. 10th, 2019

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Kristian Murfreesboro, TN

They always send out the best person to do the job correctly the first time.

4 years ago

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Reply from First American Home Warranty

Yes we do, Kristian. We appreciate your review.

Dec. 10th, 2019

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star star star star star

Abdul R, Sesay

Excellent service, valuable customer service and trustworthy.

4 years ago

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Reply from First American Home Warranty

Thank you for your positive review Abdul.

Dec. 4th, 2019

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Diana

Technicians are excellent! On time, correct parts & efficient timeline.

4 years ago

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Reply from First American Home Warranty

Thank you Diana for your review.

Dec. 4th, 2019

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star star star star star

Maria Gialamas

They always respond in a timely manner and meet our expectations as promised.

4 years ago

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Reply from First American Home Warranty

Thank you, Maria. We strive to assist our customer as quickly as possible. We look forward to servicing you again in the future.

Dec. 4th, 2019

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star star star star star

Derek Brown

Excellent customer service!! Very prompt attention to our needs!!

4 years ago

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Reply from First American Home Warranty

Glad to hear Derek, thank you!

Dec. 4th, 2019

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Rita Baldwin

Excellent customer service, very responsive and professional

4 years ago

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Reply from First American Home Warranty

Glad to hear Rita!

Dec. 4th, 2019

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Spada Murrieta, CA

Seems to be good. Service They are attentive and professional

5 years ago

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Reply from First American Home Warranty

Thank you Spada for your review.

Oct. 29th, 2019

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Kelvin

Replaced my fridge right promptly after the technician visit

5 years ago

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Reply from First American Home Warranty

Glad to hear your refrigerator was replaced promptly.

Oct. 24th, 2019

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Rollin Gardner

I have 4 homes with First American Warranties! I've only been able to use them for my primary residence! Extremely poor in there response to issues! I can't recommend them!

5 years ago

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Maria

Have been responsive to my needs. Have taken care of the issues that needed to be taken care of

5 years ago

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Reply from First American Home Warranty

Thank you Maria for your review.

Oct. 24th, 2019

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star star star star star

Lois Buderus

The staff are friendly and do what it takes to get my needs met

5 years ago

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Reply from First American Home Warranty

Hi Lois, we appreciate you leaving us your feedback.

Oct. 24th, 2019

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Harry

Responsive to my needs and provide the services needed when needed

5 years ago

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Reply from First American Home Warranty

Glad to hear Harry, thank you.

Oct. 24th, 2019

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Elizabeth

Whenever I call they send contractors out and everything has been great

5 years ago

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Reply from First American Home Warranty

Great to hear Elizabeth!

Oct. 24th, 2019

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Lynda Trocki

They have been there when I need them. Even in the snow season, they came through for me.

5 years ago

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Reply from First American Home Warranty

So glad to hear Lynda. Thank you for choosing First American.

Oct. 24th, 2019

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Lucille Talking Rock, GA

They get the work done when I need them. They have subcontractors in my area most of the time

5 years ago

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Reply from First American Home Warranty

Thank you Lucille for your feedback.

Oct. 24th, 2019

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John North Gulf Breeze, FL

I have been pleased with promptness in fixing problem and the work completed

5 years ago

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Reply from First American Home Warranty

Thank you John.

Oct. 24th, 2019

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Dennis Jones Pollock Pines, CA

Almost perfect but not quite. If you had coverage for wood rot and construction it would be a 10

5 years ago

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Reply from First American Home Warranty

Thank you Dennis for your review.

Oct. 24th, 2019

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star star star star star

Carol Carlucci

They have responded to every call and provided service immediately

5 years ago

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Reply from First American Home Warranty

Thank you Carol for your review.

Oct. 24th, 2019

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star star star star star

Luman Ferrell

Have always been extremely helpful when we needed to fix a broken appliance.

5 years ago

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Reply from First American Home Warranty

We appreciate your review Luman.

Oct. 24th, 2019

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Stacey

Call back time and customer service. Not always satisfied with the companies they work with, though

5 years ago

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Reply from First American Home Warranty

Thank you Stacey for your feedback.

Oct. 24th, 2019

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John

They take care of our needs and I haven't had any type of problem with them

5 years ago

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Reply from First American Home Warranty

Thank you John for your review.

Oct. 24th, 2019

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star star star star star

Jeanne

So far they have met my expectations every time I call to speak with someone.

5 years ago

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Reply from First American Home Warranty

Great to hear Jeanne. Thank you.

Oct. 24th, 2019

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steve

they have been good so far the company has helped with my needs

5 years ago

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Reply from First American Home Warranty

Hello Steve, thank you for your review.

Oct. 24th, 2019

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Carolyn Schellang

The service has been excellent and the contractors has been very good. No problems

5 years ago

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Reply from First American Home Warranty

Thank you Carolyn for your review.

Oct. 24th, 2019

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Charles Stewart

Had an issue in the past with a claim but the last claim was resolved much more timely.

5 years ago

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Reply from First American Home Warranty

Thank you Charles for your review.

Oct. 24th, 2019

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star star star star star

keith ellison

User friendly, prompt and efficient. A must have for any homeowner.

5 years ago

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Reply from First American Home Warranty

Thank you Keith for your review.

Oct. 24th, 2019

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star star star star star

Donald Cubitt

They understand the importance of providing a strong level of customer service

5 years ago

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Reply from First American Home Warranty

Yes we do! Thank you Donald for your review.

Oct. 24th, 2019

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star star star star star

Socorro Perez

Because they responded to my needs asap! excellent phone skills!

5 years ago

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Reply from First American Home Warranty

Hi Socorro, thank you for your feedback.

Oct. 24th, 2019

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star star star star star

Kimberly Escamilla

Customer service is responsive. Vendors are as well for the most part.

5 years ago

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Reply from First American Home Warranty

Thank you Kimberly.

Oct. 24th, 2019

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star star star star star

Wendy Gr

Professional, quick first quality, excellent follow through snd follow up

5 years ago

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Reply from First American Home Warranty

Thank you Wendy for your feedback.

Oct. 24th, 2019

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star star star star star

Alkire

The customer service personnel were friendly and spoke clearly.

5 years ago

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Reply from First American Home Warranty

Thank you Alkire for your review.

Oct. 24th, 2019

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star star star star star

Patrick Schultz

On top of the issues and great communications along the way.

5 years ago

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Reply from First American Home Warranty

Thank you Patrick for your review.

Oct. 24th, 2019

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star star star star star

Jmoran Waxhaw, NC

They handle your requests with Professionalism and are very responsive.

5 years ago

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Reply from First American Home Warranty

Great to hear Jmoran!

Oct. 2nd, 2019

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star star star star star

Bruce Chertkow Lauderdale, MS

Hassel free claim process with quick approval and pay process.

5 years ago

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Reply from First American Home Warranty

Thank you Bruce for your feedback.

Oct. 2nd, 2019

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fred

always prompt in taking care of claim, and their folloow up is excellent

5 years ago

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Reply from First American Home Warranty

Thank you Fred, we appreciate your feedback.

Sep. 25th, 2019

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Deborah Bryant

Because they''re dependable, reasonable in price and knowledgeable

5 years ago

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Reply from First American Home Warranty

Thank you Deborah for your review. We appreciate it.

Sep. 25th, 2019

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star star star star star

David Luckman

They helped in solving a problem that arose with my water heater.

5 years ago

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Reply from First American Home Warranty

Glad to hear your water heater has been repaired, David.

Sep. 25th, 2019

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Cheryl Winston

Professional workers, good attitudes work was done in a timely manner and explained clearly

5 years ago

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Reply from First American Home Warranty

Thank you Cheryl for your review!

Sep. 25th, 2019

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R Johnson

I'm very happy so far with the service and the fast response time.

5 years ago

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Reply from First American Home Warranty

Glad to hear! We look forward to servicing you again.

Sep. 25th, 2019

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Pam Smith

We have been completely satisfied with our coverage and service.

5 years ago

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Reply from First American Home Warranty

Great to hear, Pam. Thank you for choosing First American.

Sep. 25th, 2019

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Virgil B Cole

Good services, always quick response and in a timely manner.

5 years ago

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Reply from First American Home Warranty

Thank you Virgil for your review.

Sep. 25th, 2019

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Katherine

Sometimes I get pushback from the company about repairs/replacements needed immediately

5 years ago

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Elena Knipe

The servoceman was great but it was the second visit to correct the original issue.

5 years ago

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Reply from First American Home Warranty

Thank you Elena for your review.

Sep. 3rd, 2019

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star star star star star

Doug McGill

My one and only claim with them went well and was pretty easy to make happen.

5 years ago

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Reply from First American Home Warranty

Thank you Doug for your feedback .

Sep. 3rd, 2019