First American Home Warranty: Read 4,378 User Reviews From Real Homeowners

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Verified Customer

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Jack Alan Franklin Morro Bay, CA

Good service from good vendors. Forty characters is a waste of words

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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LaTonya Farmer

On top of you never can get anyone on the line, customer service sucks. They're very limited to what they cover; and charges regardless of your dissatisfaction.

5 years ago Edited January 10, 2024

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Verified Customer

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Alice Odem, TX

The companies hired to do the repairs are not as knowledgeable with the work they provide

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Sharon Hillyard Green Mountain Village, CO

They met my need quickly and well the only time I needed them.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Timothy Norton Hampton, VA

Great customer service. I never had a complaint or poor service.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Ken West End, NC

They have come through in a timely manner every time I make a claim.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Adolfo Pando San Jose, CA

Work was done well, on time, with great communication and respect

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Wilson Waxahachie, TX

They had a quick response and worked to resolve the problem immediately.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Janet Kramer Houston, TX

I always get a response from a company to fix my problem within a day.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Robert L Burleson Henderson, NV

I've never had a problem with them. And they have been able too fix what needed to be fixed.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Marcy Milan Indio, CA

They respond promptly and have very knowledgeable service people.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Erick Seno North Las Vegas, NV

Has been pretty cooperative whenever I had issues in 2020 of last year.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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BJ Dublin, CA

Reputable company, friendly staff, quality service, competitive pricing.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Larry garcia Beckley, WV

They do what they promised ,I needed a microwave and thee gave me a new one.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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HAL Hunter Clyde, NC

they have repaired my heat pump & my refridgerator, they have kept their word

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Kin lum Collierville, TN

Quick and efficient. Fair. Easy to work with. Reliable contacys

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Jay Etkin Memphis, TN

Great service every time; very professional in assuring the job gets done.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Katherine Kennedy Ridgeland, MS

Always prompt an ready to help you. Readily available when help is needed.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Bruce Stofferahn Henderson, NV

First Am has been helpful in replacing appliances and other repairs.

5 years ago

Reply from First American Home Warranty

Great to hear, Bruce! Thank you for your review.

Jan. 6th, 2021

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Verified Customer

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Julia Castalian Springs, TN

Customer service is great!! Well worth the money to renew your warranty!!

5 years ago

Reply from First American Home Warranty

Thank you Julia, so glad to hear! And, thank you for choose First American as your home warranty provider.

Jan. 6th, 2021

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Verified Customer

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Ronald Hampton Ocean Springs, MS

Quick response to issues. Searching for timely service provider.

5 years ago

Reply from First American Home Warranty

Hi Ronald. Thank you for your review.

Jan. 6th, 2021

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Verified Customer

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Melty V. Dayton, OH

Customer service needs improvement and support of how to assist the customer without reading a script.

5 years ago

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Verified Customer

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Yvonne Campbell

Have not had any experience in using First American Warranty

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Verified Customer

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Wayne Tipton

They have been everything they said a nd are very professional.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Verified Customer

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Vernon

I have used them a number of times and get things done quickly

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Verified Customer

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Don White

Prompt service when needed. Have always followed up to assure all is well

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Verified Customer

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John Williams

First America Home Warranty is both reliable and trustworthy.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Verified Customer

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jo

always come through when things have broken at home, fix or replace

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Verified Customer

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Tom

They do what they are suppose to do and that is all I expected

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Verified Customer

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Annie

I have not used these services as yet . I have to wait until I need something done, then I will have an amswer

5 years ago

Reply from First American Home Warranty

Hello Annie. We appreciate your feedback.

Dec. 22nd, 2020

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Verified Customer

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Mark Fried

Good quality service people that work in a professional manny

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

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Verified Customer

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Linda Scott

They come when they say they are. Do what they say they are going tocdo

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

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Verified Customer

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Vickie Grissom

Great service from customer service on the phone to their service providers.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

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Verified Customer

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Cherry A Williams

Awesome company,Excellent service, explain the details very well thanks

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

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Verified Customer

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Walter e levels jr

fast and efficient service, very prompt referrals and continued follow ups

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

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Verified Customer

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Judy ikenberry

Their customer service is very professional and I felt valued

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

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Verified Customer

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Joyce Lynette Thompson

They have been very professional when dealing with my claims.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

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Verified Customer

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T. Gathings

So far, response time has been great and courteous customer service.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

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Verified Customer

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GLENN E BARNHILL

they always take care of the problem fast and with no problems

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

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Verified Customer

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Fay Sterling

Well I guess that your saying that you are true and trust worthy

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 20th, 2020

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Verified Customer

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Eric

i have had 2 issues resolved by them and it was fast and handled extremely well

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Verified Customer

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Judith

I've had a few issues but they've been handled quickly and efficiently

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Verified Customer

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Melony Crawford

Quick response. Great customer service. Service person was very friendly.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Verified Customer

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George

Thorough and on time , agent was knowledgeable and service was great

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Verified Customer

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Victor Ballesteros

Quick to resolve any claims. Always provided top notch repair service.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Verified Customer

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Randolph Powe

They came highly recommended.The plan is reasonable and affordable.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 10th, 2020

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Verified Customer

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Richard J. Howard

They have been prompt, customer service is fantastic and happy overall

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 10th, 2020

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Verified Customer

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barbara

cause they are there when you need them and they listen to you

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Verified Customer

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Rowland

Reliable service, fair in completing work and replacing items

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Verified Customer

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Hamilton Mints

Very helpful employees good price better than anyone else offering home warranty

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

First American Home Warranty Reviews