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First American Home Warranty Reviews

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8.4

Overall Score

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Debra

Great customer service and the ease and convenience when filing a claim.

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Ken Wilkins

very good professional service and very knowledgable about system

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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JoAnne

The response was fast and the representive was professional.

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Julian Tamayo

Always had a Good Experience, Work was completed in a Timely Manner

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Jacob

Efficient and quick, informative about service that needs to be done.

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Rodney Hatfield

Great Service and always attempting to make sure things are correct.

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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bill

good response. Service person was knowledgeable and business like.

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Earleene Louviere

They made specific promises when they were trying to sell me the policy. Now that I NEED service, everything has changed and they are unreachable! ðŸ˜

5 years ago

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Carlos Ramirez

Reliable, prompt customer service and easy to access by phone or website

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Elizabeth Yano

Met my home repair needs quickly with good repair teams, responsive

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Dawnette Posthumus

Reaction time was great. Work completed competently! Price was perfect!

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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COOKIE

Fast, knowledgeable, user friendly the service man was clean!

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Blake

excellent customer service!! prompt, professional and efficient

5 years ago Edited January 10, 2024

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Jim MacLean

THE SERVICE IS VERY GOOD ONLINE AND PHONE AND THE COMPANIES THEY USE ARE GOOD

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Wandasue

A little slow to get things back in order. The companies they use are not on highly recommend

5 years ago Edited January 10, 2024

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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vanessa pando

They are customer oriented and have excellent customer service

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Allison

great service and fair outcomes - responsive to phone calls and concerns

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Santosh M

Great value for the money. Small deductible is very affordable.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Annmarie Ball

They're always fast and efficient getting me the help I need

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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SANDRA GONSALES

Always take care of things promptly I never give it a second thought

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Dick Kaiser

always there in any situation and I have recommended them to friends

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Mike

Great service. All my problems solved. Polite people when calling.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Jerome Pinckney Las Vegas, NV

very good service very proffessional on time and does a good job

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Brenda Brown Laurens, SC

Great service- very helpful -worth every penny to get this great service|

5 years ago

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Reply from First American Home Warranty

Thank you Brenda for your review. We appreciate it!

Sep. 11th, 2020

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Christy Cloud Taft, CA

Always prompt service and very friendly! Never had an issue dealing with any problems!

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Linda Castro Bakersfield, CA

They have always been able to provide us with prompt service for repairs.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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O Jacob Holly Springs, NC

Easy to use their claim website. Reliable contractors till now are

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Louispappalardo Raleigh, NC

Great service in a timely fashion. Completely satisfied with work.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Carolyn Quinn Memphis, TN

No problems and great people that takes care of our problems.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Alex Ramon San Juan, TX

They were quick to resolve my AC issue. They approved a new coil right away.

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Ann Collins Santa Maria, CA

Each claim has been taken care of quickly and with professional repairs.

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Carol Lincoln, CA

Great Service and fast response time. Great service providers

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Marilyn Hopper Cordova, TN

Good customer service good contractor sent to handle repair

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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R . Lopez Sun City, CA

They are very good when I have to have them out here they come and get it done.

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Sandra Sutherlin, OR

Always responded quickly I was very happy with final outcome

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Shane M Scottsdale, AZ

There are too many exclusions in the contract. Many parts that need to be fixed when they brake are not covered.

5 years ago

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Reply from First American Home Warranty

Hello Shane. Thank you for your review.

Sep. 2nd, 2020

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Robert Livingston Elizabethton, TN

Great service and great people to deal with. Would recommend them to anyone

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 26th, 2020

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Virginia Tustison Little Rock, AR

Responded, wore a mask, they were thorough, repaired, and cleaned up.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Michael Grayson Arlington, TX

Customer service is good and they fix the issues that you have at your home.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Dayton Midlothian, TX

Always solves my issues listens to the issues tries to find the best solution

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Cynthia Curtiss Prescott, AZ

The job gets done in a timely manner..at an appropriate cost.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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fidel esquivel Murrieta, CA

excellent response to any issue very quick to resolve problems

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Derek R. Fresno, CA

Reliability to the fullest. They have always fixed my problems.

5 years ago

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Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Darryll Redding, CA

very poor customer response. The phone system asks many questions that are not relevant to your inquiry and then hangs up when you try to explain your problem.

5 years ago

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Dave Harper Carlisle, PA

Always came through for us when we needed them the most. Reliability is a must

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Lena Sanders Philadelphia, PA

it's good services. and they get things done . and prices are cheap

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Mark Clayton, NC

Quality Response and Service. A great value and very high level service

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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M. Hill Mauldin, SC

Communication was top notch! Make purchasing a home fun and easy.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Richard R LaBounty Pensacola, FL

They always help us!! No problem is too big!! Great Service!!!

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Malcolm lampley Gulfport, MS

My experience with the company has been nothing but excellent.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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