First American Home Warranty: Read 4,259 User Reviews From Real Homeowners

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Verified Customer

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Derek R. Fresno, CA

Reliability to the fullest. They have always fixed my problems.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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Darryll Redding, CA

very poor customer response. The phone system asks many questions that are not relevant to your inquiry and then hangs up when you try to explain your problem.

5 years ago

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Verified Customer

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Dave Harper Carlisle, PA

Always came through for us when we needed them the most. Reliability is a must

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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Lena Sanders Philadelphia, PA

it's good services. and they get things done . and prices are cheap

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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Mark Clayton, NC

Quality Response and Service. A great value and very high level service

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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M. Hill Mauldin, SC

Communication was top notch! Make purchasing a home fun and easy.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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Richard R LaBounty Pensacola, FL

They always help us!! No problem is too big!! Great Service!!!

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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Malcolm lampley Gulfport, MS

My experience with the company has been nothing but excellent.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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Sandra Weeks Long Beach, MS

A previous policy handled a claim with ease. There were no hassles.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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Jo Greene Johnson City, TN

They were very quick in getting me the repair help I needed.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

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Verified Customer

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Gwendolyn Rouzan Coleman Memphis, TN

They have always paid my claims and given great customer service

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

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Verified Customer

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Mark J Goodyear, AZ

Because cost and the service they provide is very affordable and needed.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

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Verified Customer

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Kim Sacramento, CA

Easy to use; responsive. I don't use often, but when I do, works well

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

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Verified Customer

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Eliberto Gonzales Corpus Christi, TX

VERY PROFESSIONAL AND UNDERSTANING ,Helpful and willing to get problem done

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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Verified Customer

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Jan Brown Oakley, CA

They took care of my claim in an efficient, professional manner

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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Verified Customer

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mitch West Jordan, UT

they are timely and things are easy to use online/over the phone.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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Verified Customer

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Nick Huntington Beach, CA

Their service is great and they continue to try to improve their service

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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Verified Customer

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Rich coon San Antonio, TX

Great company you can count on! They are very responsive to their customers.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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Verified Customer

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Summer Newman Biloxi, MS

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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Verified Customer

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Kevin Wilhoite

Called them and they were quick to respond and problem was fixed the next day

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 27th, 2020

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Verified Customer

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Jerry Hicks

Had AC go out they responded very quickly and covered the expensive costs.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 27th, 2020

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Verified Customer

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Frances

I have had several bad experiences and First American can not find someone to fix my ac problem. The lastest is not having ac for four weeks in Florida's hot summer weather.

5 years ago

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Verified Customer

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John L

Good representatives, fast, quality service, excellent referral companies

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 27th, 2020

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Verified Customer

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Janet

Easy to work with and we just completed our first claim smoothly!

5 years ago

Reply from First American Home Warranty

Great to hear, Janet!

Jul. 23rd, 2020

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Verified Customer

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Steve

Can't reach them by phone without holding for 30-45 minutes and then after talking to the person for a while, got hung up on

5 years ago

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Verified Customer

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Mittie Singletary

They are nice and they seem to care about the little thing going on

5 years ago

Reply from First American Home Warranty

Thank you Mittie for your review.

Jul. 23rd, 2020

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Verified Customer

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Les

Fast service, very good repair service they sent to fix my problem

5 years ago

Reply from First American Home Warranty

Thank you Les for your review. We look forward to servicing you again in the future.

Jul. 23rd, 2020

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Verified Customer

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Cristina

Great customer service. Fast and safe and friendly. Loyal customer for 5+ years

5 years ago

Reply from First American Home Warranty

Thank you for being a loyal customer for over 5 years, Cristina!

Jul. 23rd, 2020

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Verified Customer

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Patricia May

they have been very good to me and have been available whenever I needed tham

5 years ago

Reply from First American Home Warranty

We are always here for you Patricia!

Jul. 23rd, 2020

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Verified Customer

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Keith Miller

I have had a Quick response and a slower response time issues overall happy with warranty

5 years ago

Reply from First American Home Warranty

Thank you Keith. We appreciate your feedback.

Jul. 23rd, 2020

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Verified Customer

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Robert Reed

They were On top of our issue and the plumber they sent out were great

5 years ago

Reply from First American Home Warranty

Thank you for your review Robert.

Jul. 23rd, 2020

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Verified Customer

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Christal

having no problem with them at this time. I have been a customer for 2 yrs.

5 years ago

Reply from First American Home Warranty

Thank you Christal for your review.

Jul. 22nd, 2020

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Verified Customer

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Neva Crews

They worked with us in getting our air conditioner fixed quickly

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

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Verified Customer

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Jose Zertuche

Good service , always on time and with all that they might need

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

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Verified Customer

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Craig

Easy to do business with and can obtain warranty on necessary items in my home.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

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Verified Customer

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Jaime Chacon

Great service from repair people representing First America Home Warranty

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

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Verified Customer

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Jim W.

The company has been incredibly responsive and helpful even during COVID-19.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

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Verified Customer

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Sydney McClain

If multiple visits are needed by a contracted servicer please have interim help for customer

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

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Verified Customer

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Geraldine McCain

Good customer service. They are patient and willing to explain all concerns.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

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Verified Customer

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James Shea Little Rock, Ark.

always prompt service; easy to contact; reliable contractors

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

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Verified Customer

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Mark

Have used this company for years and service has always been resolved quickly.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

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Verified Customer

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James Knightdale, NC

Great response and fast service. Technician was knowledgeable of the problem

5 years ago

Reply from First American Home Warranty

Hello James. Thank you for your feedback. Have a great day.

Jul. 7th, 2020

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Verified Customer

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Chris Nichols Peoria, AZ

The product is well worth the money and it covers for so many different things

5 years ago

Reply from First American Home Warranty

Thank you Chris, we appreciate your feedback and review. Have a great day.

Jul. 7th, 2020

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Verified Customer

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jesse garcia Rialto, CA

great plan and great warranty coverage taking care of all my needs

5 years ago

Reply from First American Home Warranty

Hello Jesse. Thank you for your feedback and review. Have a great day.

Jul. 7th, 2020

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Verified Customer

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Roberta Leisher San Antonio, TX

Always there to take care all of my home emergencies covered in my policy.

5 years ago

Reply from First American Home Warranty

Thank you Roberta, we appreciate your feedback. Have a great day.

Jul. 7th, 2020

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Verified Customer

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Cliff Hepner Lima, OH

quick and efficient overall excellence with customer service and repair service

5 years ago

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Verified Customer

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Heriberto Ramirez Mansfield, TX

Because it’s a good company and I never have a problem with them.

5 years ago

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Verified Customer

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Catey Amarillo, TX

Had to wait weeks for a resolution, as well as had to chase them and the local rep to get any resolutions.

5 years ago

Reply from First American Home Warranty

Hi Catey. We are experiencing quite a few issues as we deal with the pandemic and the start of Summer. As difficult as it may be, we are doing our very best to accommodate all our customer's. We sincerely apologize for any delays or inconvenience you may have experienced during the handling of your claim.

Jun. 23rd, 2020

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Verified Customer

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Patricia Angier, NC

They use professional service vendors that provide dependable services.

5 years ago

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Verified Customer

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bisham Etwaroo Dacula, GA

Great company call for my refrigerator not working they were on it hassle free

5 years ago

First American Home Warranty Reviews