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First American Home Warranty Reviews

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8.1

Overall Score

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Annie

I have not used these services as yet . I have to wait until I need something done, then I will have an amswer

4 years ago

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Reply from First American Home Warranty

Hello Annie. We appreciate your feedback.

Dec. 22nd, 2020

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star star star star star

Mark Fried

Good quality service people that work in a professional manny

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

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star star star star star

Linda Scott

They come when they say they are. Do what they say they are going tocdo

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

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star star star star star

Vickie Grissom

Great service from customer service on the phone to their service providers.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

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Cherry A Williams

Awesome company,Excellent service, explain the details very well thanks

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

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Walter e levels jr

fast and efficient service, very prompt referrals and continued follow ups

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

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Judy ikenberry

Their customer service is very professional and I felt valued

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

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star star star star star

Joyce Lynette Thompson

They have been very professional when dealing with my claims.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

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star star star star star

T. Gathings

So far, response time has been great and courteous customer service.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

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star star star star star

GLENN E BARNHILL

they always take care of the problem fast and with no problems

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

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Fay Sterling

Well I guess that your saying that you are true and trust worthy

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 20th, 2020

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star star star star star

Eric

i have had 2 issues resolved by them and it was fast and handled extremely well

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Judith

I've had a few issues but they've been handled quickly and efficiently

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Melony Crawford

Quick response. Great customer service. Service person was very friendly.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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George

Thorough and on time , agent was knowledgeable and service was great

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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star star star star star

Victor Ballesteros

Quick to resolve any claims. Always provided top notch repair service.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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star star star star star

Randolph Powe

They came highly recommended.The plan is reasonable and affordable.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 10th, 2020

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Richard J. Howard

They have been prompt, customer service is fantastic and happy overall

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 10th, 2020

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barbara

cause they are there when you need them and they listen to you

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Rowland

Reliable service, fair in completing work and replacing items

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Hamilton Mints

Very helpful employees good price better than anyone else offering home warranty

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Patricia

Because when I first moved into my house I had some issues you refused to repair

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Reginald

They make sure the job is done and They honor what they put out

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Fred Norman, Jr.

Better customer empathy would be appreciated during emergency situation vs. being told company policy

5 years ago

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star star star star star

Jacob

Very useful for me. Never had any issues with the professional manner of work.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Gwen

Quick to respond whenever services are needed. No problems so far.

5 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Theda Erickson

they have the best technician's prompt, courteous, and helpful

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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star star star star star

Dianne Einspahr Haarmeyer

great professionalism insnaring process of application and coverage

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Sharon Kline

They are always nice on the phone and try to solve all your problems

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Mary Schmidt

Responsive to service requests. Friendly and reasonable cost.

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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JoAnne white

They are fast and efficient. Always have contractor show up very fast.

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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star star star star star

Wanda Jefferson

They deliver on their work and can be trusted and counted on to come through

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Debra Moore

Customer Review Video

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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star star star star star

Liz T.

Good quality, fast, professional, overall amazing experience.

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Mer

Promptness on schedule repair and contractors knows what they are doing.

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Puddin pain

They are responsive to problems even during this time of Covid.

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Ronee Siegel

Easy to contact, responsive. Sometimes the referrals go to less than adequate companies.

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Ana

They are the best and handle everything in a professional manner.

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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star star star star star

Tanya Howell

They've always provided quick, reliable repairmen to handle our claims.

5 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Tomi Hagihara

Although they are courteous, I have not yet had my air conditioner repaired.. First reported to you o n Sept 17

5 years ago

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star star star star star

Debra

Great customer service and the ease and convenience when filing a claim.

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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star star star star star

Ken Wilkins

very good professional service and very knowledgable about system

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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star star star star star

JoAnne

The response was fast and the representive was professional.

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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star star star star star

Julian Tamayo

Always had a Good Experience, Work was completed in a Timely Manner

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Jacob

Efficient and quick, informative about service that needs to be done.

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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star star star star star

Rodney Hatfield

Great Service and always attempting to make sure things are correct.

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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bill

good response. Service person was knowledgeable and business like.

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Earleene Louviere

They made specific promises when they were trying to sell me the policy. Now that I NEED service, everything has changed and they are unreachable! ðŸ˜

5 years ago

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Carlos Ramirez

Reliable, prompt customer service and easy to access by phone or website

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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star star star star star

Elizabeth Yano

Met my home repair needs quickly with good repair teams, responsive

5 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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