Best Company Guarantee First American Home Warranty Logo

First American Home Warranty Reviews

star star star star star_half

8.6

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Susie Tempesta

The technicians are knowledgeable, courteous, and friendly.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jerome Pinckney Las Vegas, NV

very good service very proffessional on time and does a good job

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Brenda Brown Laurens, SC

Great service- very helpful -worth every penny to get this great service|

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Brenda for your review. We appreciate it!

Sep. 11th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Christy Cloud Taft, CA

Always prompt service and very friendly! Never had an issue dealing with any problems!

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linda Castro Bakersfield, CA

They have always been able to provide us with prompt service for repairs.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

O Jacob Holly Springs, NC

Easy to use their claim website. Reliable contractors till now are

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Louispappalardo Raleigh, NC

Great service in a timely fashion. Completely satisfied with work.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carolyn Quinn Memphis, TN

No problems and great people that takes care of our problems.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Alex Ramon San Juan, TX

They were quick to resolve my AC issue. They approved a new coil right away.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ann Collins Santa Maria, CA

Each claim has been taken care of quickly and with professional repairs.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carol Lincoln, CA

Great Service and fast response time. Great service providers

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Marilyn Hopper Cordova, TN

Good customer service good contractor sent to handle repair

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

R . Lopez Sun City, CA

They are very good when I have to have them out here they come and get it done.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sandra Sutherlin, OR

Always responded quickly I was very happy with final outcome

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Shane M Scottsdale, AZ

There are too many exclusions in the contract. Many parts that need to be fixed when they brake are not covered.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello Shane. Thank you for your review.

Sep. 2nd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Robert Livingston Elizabethton, TN

Great service and great people to deal with. Would recommend them to anyone

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 26th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Virginia Tustison Little Rock, AR

Responded, wore a mask, they were thorough, repaired, and cleaned up.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michael Grayson Arlington, TX

Customer service is good and they fix the issues that you have at your home.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dayton Midlothian, TX

Always solves my issues listens to the issues tries to find the best solution

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cynthia Curtiss Prescott, AZ

The job gets done in a timely manner..at an appropriate cost.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

fidel esquivel Murrieta, CA

excellent response to any issue very quick to resolve problems

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Derek R. Fresno, CA

Reliability to the fullest. They have always fixed my problems.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Darryll Redding, CA

very poor customer response. The phone system asks many questions that are not relevant to your inquiry and then hangs up when you try to explain your problem.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dave Harper Carlisle, PA

Always came through for us when we needed them the most. Reliability is a must

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lena Sanders Philadelphia, PA

it's good services. and they get things done . and prices are cheap

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mark Clayton, NC

Quality Response and Service. A great value and very high level service

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

M. Hill Mauldin, SC

Communication was top notch! Make purchasing a home fun and easy.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Richard R LaBounty Pensacola, FL

They always help us!! No problem is too big!! Great Service!!!

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Malcolm lampley Gulfport, MS

My experience with the company has been nothing but excellent.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sandra Weeks Long Beach, MS

A previous policy handled a claim with ease. There were no hassles.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jo Greene Johnson City, TN

They were very quick in getting me the repair help I needed.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gwendolyn Rouzan Coleman Memphis, TN

They have always paid my claims and given great customer service

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mark J Goodyear, AZ

Because cost and the service they provide is very affordable and needed.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kim Sacramento, CA

Easy to use; responsive. I don't use often, but when I do, works well

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Eliberto Gonzales Corpus Christi, TX

VERY PROFESSIONAL AND UNDERSTANING ,Helpful and willing to get problem done

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jan Brown Oakley, CA

They took care of my claim in an efficient, professional manner

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

mitch West Jordan, UT

they are timely and things are easy to use online/over the phone.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nick Huntington Beach, CA

Their service is great and they continue to try to improve their service

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Rich coon San Antonio, TX

Great company you can count on! They are very responsive to their customers.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Summer Newman Biloxi, MS

Customer Review Video

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kevin Wilhoite

Called them and they were quick to respond and problem was fixed the next day

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 27th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jerry Hicks

Had AC go out they responded very quickly and covered the expensive costs.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 27th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Frances

I have had several bad experiences and First American can not find someone to fix my ac problem. The lastest is not having ac for four weeks in Florida's hot summer weather.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John L

Good representatives, fast, quality service, excellent referral companies

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 27th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Janet

Easy to work with and we just completed our first claim smoothly!

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Great to hear, Janet!

Jul. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Steve

Can't reach them by phone without holding for 30-45 minutes and then after talking to the person for a while, got hung up on

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mittie Singletary

They are nice and they seem to care about the little thing going on

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Mittie for your review.

Jul. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Les

Fast service, very good repair service they sent to fix my problem

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Les for your review. We look forward to servicing you again in the future.

Jul. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cristina

Great customer service. Fast and safe and friendly. Loyal customer for 5+ years

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you for being a loyal customer for over 5 years, Cristina!

Jul. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Patricia May

they have been very good to me and have been available whenever I needed tham

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

We are always here for you Patricia!

Jul. 23rd, 2020