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First American Home Warranty Reviews

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8.6

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Annmarie Ball

They're always fast and efficient getting me the help I need

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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SANDRA GONSALES

Always take care of things promptly I never give it a second thought

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Dick Kaiser

always there in any situation and I have recommended them to friends

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Mike

Great service. All my problems solved. Polite people when calling.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Susie Tempesta

The technicians are knowledgeable, courteous, and friendly.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Jerome Pinckney Las Vegas, NV

very good service very proffessional on time and does a good job

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Brenda Brown Laurens, SC

Great service- very helpful -worth every penny to get this great service|

4 years ago

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Reply from First American Home Warranty

Thank you Brenda for your review. We appreciate it!

Sep. 11th, 2020

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Christy Cloud Taft, CA

Always prompt service and very friendly! Never had an issue dealing with any problems!

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Linda Castro Bakersfield, CA

They have always been able to provide us with prompt service for repairs.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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O Jacob Holly Springs, NC

Easy to use their claim website. Reliable contractors till now are

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Louispappalardo Raleigh, NC

Great service in a timely fashion. Completely satisfied with work.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Carolyn Quinn Memphis, TN

No problems and great people that takes care of our problems.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Alex Ramon San Juan, TX

They were quick to resolve my AC issue. They approved a new coil right away.

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Ann Collins Santa Maria, CA

Each claim has been taken care of quickly and with professional repairs.

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Carol Lincoln, CA

Great Service and fast response time. Great service providers

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Marilyn Hopper Cordova, TN

Good customer service good contractor sent to handle repair

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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R . Lopez Sun City, CA

They are very good when I have to have them out here they come and get it done.

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Sandra Sutherlin, OR

Always responded quickly I was very happy with final outcome

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Shane M Scottsdale, AZ

There are too many exclusions in the contract. Many parts that need to be fixed when they brake are not covered.

4 years ago

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Reply from First American Home Warranty

Hello Shane. Thank you for your review.

Sep. 2nd, 2020

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Robert Livingston Elizabethton, TN

Great service and great people to deal with. Would recommend them to anyone

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 26th, 2020

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Virginia Tustison Little Rock, AR

Responded, wore a mask, they were thorough, repaired, and cleaned up.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Michael Grayson Arlington, TX

Customer service is good and they fix the issues that you have at your home.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Dayton Midlothian, TX

Always solves my issues listens to the issues tries to find the best solution

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Cynthia Curtiss Prescott, AZ

The job gets done in a timely manner..at an appropriate cost.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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fidel esquivel Murrieta, CA

excellent response to any issue very quick to resolve problems

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Derek R. Fresno, CA

Reliability to the fullest. They have always fixed my problems.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Darryll Redding, CA

very poor customer response. The phone system asks many questions that are not relevant to your inquiry and then hangs up when you try to explain your problem.

4 years ago

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Dave Harper Carlisle, PA

Always came through for us when we needed them the most. Reliability is a must

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Lena Sanders Philadelphia, PA

it's good services. and they get things done . and prices are cheap

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Mark Clayton, NC

Quality Response and Service. A great value and very high level service

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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M. Hill Mauldin, SC

Communication was top notch! Make purchasing a home fun and easy.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Richard R LaBounty Pensacola, FL

They always help us!! No problem is too big!! Great Service!!!

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Malcolm lampley Gulfport, MS

My experience with the company has been nothing but excellent.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Sandra Weeks Long Beach, MS

A previous policy handled a claim with ease. There were no hassles.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Jo Greene Johnson City, TN

They were very quick in getting me the repair help I needed.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

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Gwendolyn Rouzan Coleman Memphis, TN

They have always paid my claims and given great customer service

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

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Mark J Goodyear, AZ

Because cost and the service they provide is very affordable and needed.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

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Kim Sacramento, CA

Easy to use; responsive. I don't use often, but when I do, works well

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

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Eliberto Gonzales Corpus Christi, TX

VERY PROFESSIONAL AND UNDERSTANING ,Helpful and willing to get problem done

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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Jan Brown Oakley, CA

They took care of my claim in an efficient, professional manner

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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mitch West Jordan, UT

they are timely and things are easy to use online/over the phone.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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Nick Huntington Beach, CA

Their service is great and they continue to try to improve their service

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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Rich coon San Antonio, TX

Great company you can count on! They are very responsive to their customers.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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star star star star star

Summer Newman Biloxi, MS

Customer Review Video

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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Kevin Wilhoite

Called them and they were quick to respond and problem was fixed the next day

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 27th, 2020

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Jerry Hicks

Had AC go out they responded very quickly and covered the expensive costs.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 27th, 2020

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Frances

I have had several bad experiences and First American can not find someone to fix my ac problem. The lastest is not having ac for four weeks in Florida's hot summer weather.

4 years ago

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John L

Good representatives, fast, quality service, excellent referral companies

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 27th, 2020

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Janet

Easy to work with and we just completed our first claim smoothly!

4 years ago

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Reply from First American Home Warranty

Great to hear, Janet!

Jul. 23rd, 2020

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Steve

Can't reach them by phone without holding for 30-45 minutes and then after talking to the person for a while, got hung up on

4 years ago