First American Home Warranty: Read 4,150 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Craig Robinett Bethpage, TN

They are very responsive when needed, while being cost effective.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Daina Clayton, OH

Any issues I've had so far have been resolved in a timely manner

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

RANDALL DELL CURBY Seguin, TX

Every time that we had a problem with anything. They took care of us

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star_border

aaron smith Baytown, TX

They have a good program. They were responsive and to a claim I had and resolved it.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Fran Philadelphia, PA

first american puts you first. this is a good service for everyone to have.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Celeste Davidson Fresno, CA

They are fast, reliable and I can always talk to someone on the phone.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star_border

Carol R Nicolet Loewen

They have been very helpful when I called. Fortunately we haven't needed them often!

3 years ago Edited September 14, 2021

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Richard Blais Virginia Beach, VA

They were quick and easy to deal with, when our heat pump went out.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Mike Kingsport, TN

Quick response on a wide variety of home repairs. Great value.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Banuelos Murrieta, CA

Always had a good 3xpetuence. Quick service knowledgeable agents!

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Linda Turner Pearl, MS

They are there to help me with my problems. Very professional.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Carol Knoxville, TN

Addressed my problem fast and had someone at my house the next day.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Donna Mosby Santa Barbara, CA

Great and prompt service and friendly knowledgeable technicians..

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Jack Alan Franklin Morro Bay, CA

Good service from good vendors. Forty characters is a waste of words

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

LaTonya Farmer

On top of you never can get anyone on the line, customer service sucks. They're very limited to what they cover; and charges regardless of your dissatisfaction.

3 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star_border

Alice Odem, TX

The companies hired to do the repairs are not as knowledgeable with the work they provide

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Sharon Hillyard Green Mountain Village, CO

They met my need quickly and well the only time I needed them.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Timothy Norton Hampton, VA

Great customer service. I never had a complaint or poor service.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Ken West End, NC

They have come through in a timely manner every time I make a claim.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Adolfo Pando San Jose, CA

Work was done well, on time, with great communication and respect

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Wilson Waxahachie, TX

They had a quick response and worked to resolve the problem immediately.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Janet Kramer Houston, TX

I always get a response from a company to fix my problem within a day.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star_border

Robert L Burleson Henderson, NV

I've never had a problem with them. And they have been able too fix what needed to be fixed.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Marcy Milan Indio, CA

They respond promptly and have very knowledgeable service people.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Erick Seno North Las Vegas, NV

Has been pretty cooperative whenever I had issues in 2020 of last year.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

BJ Dublin, CA

Reputable company, friendly staff, quality service, competitive pricing.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Larry garcia Beckley, WV

They do what they promised ,I needed a microwave and thee gave me a new one.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

HAL Hunter Clyde, NC

they have repaired my heat pump & my refridgerator, they have kept their word

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Kin lum Collierville, TN

Quick and efficient. Fair. Easy to work with. Reliable contacys

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Jay Etkin Memphis, TN

Great service every time; very professional in assuring the job gets done.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Katherine Kennedy Ridgeland, MS

Always prompt an ready to help you. Readily available when help is needed.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star star

Bruce Stofferahn Henderson, NV

First Am has been helpful in replacing appliances and other repairs.

3 years ago

Reply from First American Home Warranty

Great to hear, Bruce! Thank you for your review.

Jan. 6th, 2021

check_circle

Verified Customer

star star star star star

Julia Castalian Springs, TN

Customer service is great!! Well worth the money to renew your warranty!!

3 years ago

Reply from First American Home Warranty

Thank you Julia, so glad to hear! And, thank you for choose First American as your home warranty provider.

Jan. 6th, 2021

check_circle

Verified Customer

star star star star star

Ronald Hampton Ocean Springs, MS

Quick response to issues. Searching for timely service provider.

3 years ago

Reply from First American Home Warranty

Hi Ronald. Thank you for your review.

Jan. 6th, 2021

check_circle

Verified Customer

star star star star_border star_border

Melty V. Dayton, OH

Customer service needs improvement and support of how to assist the customer without reading a script.

3 years ago

check_circle

Verified Customer

star star star star star

Yvonne Campbell

Have not had any experience in using First American Warranty

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

check_circle

Verified Customer

star star star star star

Wayne Tipton

They have been everything they said a nd are very professional.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

check_circle

Verified Customer

star star star star star

Vernon

I have used them a number of times and get things done quickly

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

check_circle

Verified Customer

star star star star star

Don White

Prompt service when needed. Have always followed up to assure all is well

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

check_circle

Verified Customer

star star star star star

John Williams

First America Home Warranty is both reliable and trustworthy.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

check_circle

Verified Customer

star star star star star

jo

always come through when things have broken at home, fix or replace

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

check_circle

Verified Customer

star star star star star

Tom

They do what they are suppose to do and that is all I expected

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

check_circle

Verified Customer

star star star star_border star_border

Annie

I have not used these services as yet . I have to wait until I need something done, then I will have an amswer

3 years ago

Reply from First American Home Warranty

Hello Annie. We appreciate your feedback.

Dec. 22nd, 2020

check_circle

Verified Customer

star star star star star

Mark Fried

Good quality service people that work in a professional manny

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

check_circle

Verified Customer

star star star star star

Linda Scott

They come when they say they are. Do what they say they are going tocdo

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

check_circle

Verified Customer

star star star star star

Vickie Grissom

Great service from customer service on the phone to their service providers.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

check_circle

Verified Customer

star star star star star

Cherry A Williams

Awesome company,Excellent service, explain the details very well thanks

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

check_circle

Verified Customer

star star star star star

Walter e levels jr

fast and efficient service, very prompt referrals and continued follow ups

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

check_circle

Verified Customer

star star star star star

Judy ikenberry

Their customer service is very professional and I felt valued

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

check_circle

Verified Customer

star star star star star

Joyce Lynette Thompson

They have been very professional when dealing with my claims.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

First American Home Warranty Reviews