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First American Home Warranty Reviews

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8.2

Overall Score

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cindy Fort Mohave, AZ

The company is excellent, never had an issue when I had to call them.

3 years ago

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Reply from First American Home Warranty

Cindy, We appreciate you taking the time to share your review. It is always great to hear when our customers have a fantastic experience with us!

Dec. 30th, 2021

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Vanessa Little Bellflower, CA

Response of service from the service provider took too long for fixing my appliances.

3 years ago

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Reply from First American Home Warranty

Vanessa, Thank you for sharing your review with us. We appreciate your patience with the contractor as they worked through their appointments. We hope the next time you may need us, we are able to quicken the process for you.

Dec. 30th, 2021

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Steven Dowling Milton, FL

Great customer service and 24/7 call center with courteous staff.

3 years ago

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Reply from First American Home Warranty

Steven, Thank you for putting your trust in us. It is awesome to know you were provided with great customer service!

Dec. 29th, 2021

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Clay Eric Cederquist Fowler, CA

I have had my policy only 1 month. So the enrollment information was good.

3 years ago

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Reply from First American Home Warranty

Thank you for putting your trust in us!

Dec. 29th, 2021

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Sheila D Genova Grover Beach, CA

I've never turned in a report. mothing wrong with my home yet

3 years ago

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Reply from First American Home Warranty

Sheila, Thank you for sharing your review. We will be here for you should you need us in the future!

Dec. 29th, 2021

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Arthur R Horne Charleston, SC

First service call was handled expeditiously, courteously & professionally.

3 years ago

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Reply from First American Home Warranty

Arthur, It is awesome to hear that your issue was resolved promptly. We look forward to providing you great service in the future!

Dec. 21st, 2021

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star star star star star

Marek Pawlisz Pahrump, NV

took only one day from when I reported an issue to resolve it

3 years ago

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Reply from First American Home Warranty

Marek, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Dec. 21st, 2021

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Sylvia Munoz Lakeside, CA

The time that I have called with a problem it was taken care of immediately.

3 years ago

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Reply from First American Home Warranty

Sylvia, Thank you for putting your trust in us. We are pleased to hear your concerns have been resolved!

Dec. 21st, 2021

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Debbie Winston-Salem, NC

Always responds promptly and gives me a peace of mind as a homeowner.

3 years ago

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Reply from First American Home Warranty

Debbie, It is wonderful to know that we are able to provide you peace of mind. We will continue to be here for you should you need us in the future.

Dec. 21st, 2021

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Curt Graeber Bend, OR

Very responsive, fair pricing and excellent repair contractors

4 years ago

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Reply from First American Home Warranty

Curt, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service.

Dec. 14th, 2021

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Norma Cunningham Santa Paula, CA

Very accessible, super helpful and they send reputable workers out.

4 years ago

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Reply from First American Home Warranty

Norma, Thank you for sharing your feedback with us!

Dec. 14th, 2021

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Regina Sargent Waldorf, MD

Everything went well. The only issue was one of the parts was on back order.

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback Regina.

Jun. 8th, 2021

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Joseph DiNorscia Houston, TX

Timely response. Just less coverage than hoped, even with Premium Plan and First Class Upgrade.

4 years ago

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Reply from First American Home Warranty

Hi Joseph. We appreciate your feedback. Have a great day.

Jun. 8th, 2021

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WJB Victorville, CA

Process for claims was somewhat confusing. It took a long time to complete process.

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback WJB.

Jun. 4th, 2021

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Faith Mitchell Jacksonville, AR

Never a problem receiving service! Always on time! Parts ordered if needed.

4 years ago

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Reply from First American Home Warranty

Great to hear, Faith. Thank you!

May. 25th, 2021

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Teena Hunter Ontario, CA

Been with the company for 14 years have had good value and service

4 years ago

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Reply from First American Home Warranty

Hi Teena. Thank you for your feedback and being such a loyal customer.

May. 18th, 2021

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M. Snyder Oakland, TN

Price is good, good customer service, quick to respond to request.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

May. 18th, 2021

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Juanita Alvarado Sun City, AZ

They been very professional and quick about getting help when I need it.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

May. 18th, 2021

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Lynette Fernley, NV

I’ve been very happy with the way they cover any issues I’ve had

4 years ago

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Reply from First American Home Warranty

Hello Lynette. Thank you for your feedback. Have a great day.

May. 18th, 2021

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Barb Abingdon, MD

Great service and great tech explanation of what he was doing. Very friendly and quick service.

4 years ago

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Reply from First American Home Warranty

Hi Barb. Thank you for your feedback. Have a great day

May. 18th, 2021

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Carl Desoto, TX

The response time and reliability. I am very please with whole process!

4 years ago

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Reply from First American Home Warranty

Hi Carl. Thank you for your feedback. Have a great day.

May. 7th, 2021

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Larry Williams Cordova, TN

Excellent customer service , great quality of work performed

4 years ago

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Reply from First American Home Warranty

Hi Larry. Thank you for feedback. We are happy to hear that you appreciate our service.

May. 7th, 2021

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Jesse Cantero Land O Lakes, FL

The one claim I have placed was easy and was handled quickly

4 years ago

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Reply from First American Home Warranty

Hi Jesse. Thank you for your feedback. Have a great day.

May. 7th, 2021

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Karen Apple Valley, CA

Company has always come through but when I call I don't get business/repair shops close to home.

4 years ago

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Reply from First American Home Warranty

Hi Karen. Thank you for your feedback. Have a great day.

May. 7th, 2021

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Priya Snoqualmie, WA

Excellent service and the technicians the are sending will be knowledgeable

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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Courtney S Huffman Cantonment, FL

They have been very responsive to our claims although it takes a little time to complete the claims

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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Don Conover Shingletown, CA

FA has saved us thousands of $ and headaches over the years.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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Elizabeth Jenkins Sultan, WA

Gives great service in a timely manner. I have told everyone how great you are.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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Pankaj Pandey Houston, TX

Good customer service, timely services, value for money, quick service.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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Randy Blanchard Gatesville, TX

Past experiences had a problem finding a company to help with my needs, was told to do it myself.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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Rosie Chambers Sacramento, CA

Hard to reach sometime an our A/C is making real loud noise an can’t seem get fixed.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 7th, 2021

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Scott Portland, OR

Always a great experience and never any issues with repairs.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 7th, 2021

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Brenda Wake Forest, NC

Responded to my problem immediately and sent a reputable company.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 7th, 2021

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Chad Walnut, CA

Good service & trustworthy. Prompt service and easy to communicate.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 7th, 2021

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Judy Long Mesa, AZ

Service is good. I have not had any problems with what I need done.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 6th, 2021

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Kim Skubina Kennesaw, GA

They have always been very responsive and quick to deal with any issues.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 6th, 2021

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Brian Baltimore, MD

They are responsive to your needs, the act quickly to resolve your claim

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 6th, 2021

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Robert R Saldana San Antonio, TX

Always very prompt on my needs. Staff is very friendly and professional

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 6th, 2021

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Bob Milton, FL

Reasonably priced. Good coverage. Quick response to problems.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 6th, 2021

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Jorge

Prompt and professional service. service providers are efficient and nice

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 25th, 2021

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star star star star star

Larry Welch Whitesboro, TX

The communication yall keep us up on our maintenance for the stuff

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 25th, 2021

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Loretta Martin Sylvania, OH

They are quick to take care of problems and are less expensive

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 25th, 2021

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Clifford Rose Elk Grove, CA

Because of the service I get from the managers at 1st American

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 25th, 2021

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Sullivan Redlands, CA

Courtesy and prompness always a quick response when a problem occurs

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 25th, 2021

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Angelo Damanti Acworth, GA

They approved every claim I submitted and took care of all my issues.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 25th, 2021

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Scott Morrisville, NC

They always were able to send someone to fix any problem I was having.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 25th, 2021

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star star star star star

Arvind Patil Mason, OH

excellent service, excellent turnaround. good people to work.

4 years ago

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Reply from First American Home Warranty

Hello,

Thank you for your feedback. Have a great day.

Mar. 18th, 2021

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Victoria Catchings Raymond, MS

From service I have had in the past, customers service is great.

4 years ago

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Reply from First American Home Warranty

Hello,

Thank you for your feedback. Have a great day.

Mar. 18th, 2021

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Ron Victorville, CA

Having only used the service once, but was totally satisfied, I figured a 4 was justified.

4 years ago

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Reply from First American Home Warranty

Hello,

Thank you for your feedback. Have a great day.

Mar. 18th, 2021

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Erica Atlanta, GA

They're good! They completed everything on time and on schedule.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 4th, 2021

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