First American Home Warranty Reviews

4.4

star star star star star_half

4,258 User Reviews

8.1

Overall Score

1-(866) 908-8515

4.4

star star star star star_half

4,258 User Reviews

8.1

Overall Score

1-(866) 908-8515

Contact

cancel

star star_border star_border star_border star_border

TP Charlotte, NC

I have been a client close to 3 years, and each year the service gets worse.

3 years ago Edited March 28, 2022

Reply from First American Home Warranty

Thank you for sharing this feedback with us. Can you please provide us your claim number so we can look into this further? We do take pride in who we partner with but also welcome feedback for our Contractor Relations team, as it helps us to make changes where needed.

Mar. 21st, 2022

star star_border star_border star_border star_border

anita morrison Colorado Springs, CO

In a very poor situation with First American, Poor coverage for existing claim.

4 years ago

star star_border star_border star_border star_border

Virginia

POOR SERVICE IN COMPANIES THEY RECOMMEND TO COMPLETE REQUESTS

5 years ago

star star_border star_border star_border star_border

GMS Johnson City, TN

They do not replace items that break even if they are under warranty.

6 years ago

star star_border star_border star_border star_border

Deanna Thompson Hemet, CA

Don't waist your money your stuff will never get fixed weeks with water

7 years ago

star star_border star_border star_border star_border

Joseph Carper Oregon, OH

Poor customer service and a rip off!!!!!

4 years ago

Reply from First American Home Warranty

Hello Joseph,

We would like to apologize for any inconvenience you may have experienced during the handling of your claim. Please be advised, we contacted you to discuss your concerns but was unable to reach you therefore, we left a message. At this time, it is requested that you contact us at your earliest convenience.

Thank you.

Aug. 11th, 2021

star star_border star_border star_border star_border

Hailey Phan Houston, TX

They tricked me and they didn't Repair my Air conditioner.

6 years ago

star star star star_border star_border

Sharon Raberge

Having a hard time with your assigned contractors getting authorization and scheduling work. This results in numerous calls to you and your contractor ultimately ending with my having to find someone else to perform the work. The whole point of my having a home warranty is to not have to deal with continual calls for a service to be completed

6 years ago Edited January 10, 2024